Feesbay or Fleabay,

Garry, good luck and I hope you get your money back. Just know that ultimately you're doing the right thing by posting here about Ebay seller "electricvac".

I have seen that seller's products before on Ebay, and always thought they were a shady and suspicious seller - now I know why! Even if you get your money back, the item is returned and the issue resolved, it STILL doesn't get around the fact that they deceived consumers by falsely describing the item being sold. They wasted your time, Ebay's time, and your money!

You are perfectly in line spreading the word here about the bad experience you had with this seller, as well as leaving bad feedback on Ebay and telling your friends and family about it and not to deal with them. Not only so other consumers know what to expect with this seller, but so they can make a educated decision on whether they want to do business with them or not. Also, with some luck the seller will learn a lesson and learn to do things differently after consumers know about their misdeeds and they lose some business as a result.

One thing I have learned over the years is to check a seller's feedback rating. If they don't have a positive feedback score over 85%, I won't deal with them! Learned that a couple years ago after dealing with a Amazon seller who seemed fine at first, but had a lousy feedback score and tried to pull a scam by not sending the product. Yes, I did get my money back, but it's still a pain going through the process. Also had the same experience last year on Ebay with a seller selling some vacuum filters. One other caution I would give is not to deal with sellers who are new and have no rating at all....many times, Amazon and Ebay sellers with bad feedback scores will close a profile, wait a couple weeks and then open up a new profile and start fresh, thinking nobody will catch on it's the same seller it was before who was bad. What they don't realize though, is in many instances, the seller's old profile, feedback and reviews can still be found on the site. Even if their old information is wiped clean, consumers familiar with that seller can check to see their website address, contact number, contact email, physical address, etc, see if it's the same seller they knew had a bad profile and reputation, and choose not to do business with them, so the seller isn't fooling ANYONE by just opening a new account.

In addition, make sure you scrutinize a product's listing and description CAREFULLY, ask questions and make sure you know a company's return policy. A couple examples here:

1. Back in 2018, I bought a generic telescoping vacuum wand from a website. It was a wand with a uncommon height adjustment mechanism, and since I wanted to avoid buying a wand with a height adjustment mechanism that I knew was poor quality, unreliable and consumers were known to have issues with, I called the company to be sure the wand was EXACTLY IDENTICAL to what was pictured and described in the product description. However, when I received the item, it was clear the customer service agent LIED to make a sale, as the item was NOT the same as described or pictured at all! Needless to say, when the company made excuses after the fact, I wrote the company president a VERY NASTY email with some choice words about what I thought about their company, their products and their dirty, sneaky, underhanded selling techniques, and got a refund for the entire purchase price minus shipping.

2. In 2021, I bought a channel box for tv antenna's off Amazon. About 9 months after buying it, it failed and turned out to be defective. The manufacturer's 1 year warranty policy was to deal directly with clients in America, and their policy was for resellers selling in other countries was that they were directly responsible for dealing with consumers with defective product and fulfilling the company's warranty. When I contacted the Amazon seller directly, they made excuses for over a month about honouring the warranty for the defective product and then stopped contact by email. When I contacted Amazon to alert them of the seller's behaviour and asked to return the product, I was told it was past the return date and their return policy no longer applied, and I would basically have to eat the loss. When I informed Amazon of the company's warranty policy and the seller's contractual obligation under civil law, they STILL refused to step in and do anything about the seller. It was only after I accused Amazon and their policies of allowing this seller to get away with scamming consumers and threatened Amazon with a Class Action Lawsuit, did they go back to the seller, put a gun to their head and told them in no uncertain terms to refund the purchase price in full! It sure was amusing to read the seller's email a couple day's later pathetically apologizing for the "horrible experience" I had, to forgive them, and hoped I would graciously accept their refund. Which I did - but I STILL went on and left one VERY NASTY product review and not only chastised the product but also had some very nasty words to say about the seller and their conduct in that review!

So, the lesson is here is to know a company's return policy, and scrutinize EVERYTHING before doing business. And if you do run into problems, don't be afraid to be VERY VOCAL and give a company their just desserts when they deserve it!


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Post# 469854 2/26/2024 at 09:36 by fantomfan57 (Central Texas)
Checkrate/Likes is highly protective of their sellers. How could I have thought they would be more protective of the buyers. A certain seller advertised and is still advertising synthetic Hoover A bags. In my case, they sent the wrong bags. They sent paper bags. Not only that, but they are ignoring my messages. According to what I read from Feesbay/Fleabay information; Sellers are not required to answer messages. I did receive a good education, I understand Capitalism, so it stands to reason Feesbay/Fleabay would protect their sellers because they are the source of revenue. Just my opinion.

Post# 469857 , Reply# 1 2/26/2024 at 11:13 by Paul (USA)
Checkrate/Likes 1 Sorry to hear that, Garry. I understand your point, yet I think it's more of an integrity issue on the part of some eBay sellers. You have dealt with an individual who is selfish and inconsiderate�one of poor character to misidentify or misrepresent an item and ignores any requests to rectify it. I would guess that eBay's policy in this type of situation is to protect sellers from buyers who bid willy nilly and perhaps to encourage buyers to ask questions prior to bidding. Since neither applies to your transaction, have you no recourse through eBay other than a low rating? Thanks for the education.

Post# 469860 , Reply# 2 2/26/2024 at 12:54 by fantomfan57 (Central Texas)
Checkrate/Likes *Hey Paul,* I get the impression this is a group or like a vacuum shop. It is so important to check out their neutral and negative feedback before buying. I did that, but took a chance.

Post# 469862 , Reply# 3 2/26/2024 at 14:47 by Vacuumman (California)
Checkrate/Likes 1 *Money Back Guarantee* eBay claims that if the problem is not resolved three days after you contact the seller, you can talk to them to get a refund. CLICK HERE TO GO TO Vacuumman's LINK on eBay

Post# 469868 , Reply# 4 2/26/2024 at 17:49 by fantomfan57 (Central Texas)
Checkrate/Likes 1 *Thank you,* Vacuumman, I will look into it. I gathered all the data, have to check one more place, then it will begin. Film@11

Post# 469879 , Reply# 5 2/27/2024 at 11:12 by human (Pines of Carolina)
Checkrate/Likes 2 If the item was misrepresented, then eBay Buyer Protection should have your back.

Post# 469880 , Reply# 6 2/27/2024 at 11:15 by Paul (USA)
Checkrate/Likes 1 That's even more disappointing, Garry, that a business would be so unprofessional. Yeah, feedback is worth potential buyers' attention. Anyway, I hope you find resolution.

Post# 469884 , Reply# 7 2/27/2024 at 17:05 by huskyvacs (Gnaw Bone, Indiana)
Checkrate/Likes If you bought them from Electric Vac, they have a bad seller reputation. 20 negatives in a month, 110 in a year. That's not a good track record for a retail store. I have bought from them before - or tried to - from their website. They had a part I needed and it said in stock. A week after I bought it it changed to "out of stock", I thought okay wow cool I bought the last one. Well after a month went by and still no item I said where's my item. Never heard a word. I had to force a PayPal refund and only then did I hear back from them because their paypal account was frozen due to the PayPal rules on forced refunds (Seller's entire account is shut down until case is resolved). They weren't too happy about that. All over a $10 item. If something is out of stock, eMail the buyer that it is out of stock, and return their money. Don't just steal the money and never say anything.

Post# 469887 , Reply# 8 2/27/2024 at 19:09 by Tylerhawkins84 (Elkhart, IN)
Checkrate/Likes *Put in a claim* I have been selling on eBay for over 10 years and buying on there for over 20 and let me tell you they treat the buyers way better than the sellers. Did you even try putting in a return request? If the item wasn�t as described put in a return request for that reason, eBay will let you return the item for a refund regardless of what the seller says. If the seller doesn�t respond to your request you may have to wait a week or so but you will get your money back. As a seller I have been taken advantage of many times and eBay has given the buyer the benefit of the doubt when they shouldn�t have. One of the worst cases was a NOS toaster from the 50�s still in the box I sold for about $300 then a week later the seller wanted to return it after using it for a week because they didn�t quite like the way it toasted! Luckily I was able to clean it up and re-sell it as new shortly there after but needless to say I was not happy. You never know what you are going to run into when dealing with the public and 99.9% of the time eBay will back them up.

Post# 469890 , Reply# 9 2/28/2024 at 00:08 by superocd (PNW US)
Checkrate/Likes *@huskyvacs* Funny you mentioned eBay seller electricvac. I ordered a Kirby 1155 bearing from them and it never showed. I messaged them a month later and their response was along the lines of "well, we shipped it, but we'll send out another one. If the first one arrives, please ship it back"...uh, I don't think the original one would suddenly show up after a month. Surprise,surprise...the second one never showed up. Or the original, of course. In fear of looking like a scammer, I didn't message them, I gave up and bought the damned thing on Amazon, and took the $20ish loss. Kent Oyler's Kirby Needs is an excellent place to buy Kirby specific parts. Always had an overwhelmingly positive experience with his store. He always wrote a handwritten thank you note on the invoice, sometimes with some helpful tips, and threw a freebie in every once in a while. Never had to wait long for shipping. I was saddened to read on here that he passed away. It's my understanding that his wife is selling down what remains of his stock.

Post# 469891 , Reply# 10 2/28/2024 at 13:40 by fantomfan57 (Central Texas)
Checkrate/Likes *Update* I started a return through Feebay. Free return. Oddly enough, yesterday, I received a package containing a single Synthetic bag I ordered through Walmart. The return label was from that Feebay Seller's company. I almost thought the Seller was sending me a bag to shut me up.

Post# 469892 , Reply# 11 2/28/2024 at 15:34 by kirbylux77 (London, Ontario, Canada)
Checkrate/Likes Garry, good luck and I hope you get your money back. Just know that ultimately you're doing the right thing by posting here about Ebay seller "electricvac". I have seen that seller's products before on Ebay, and always thought they were a shady and suspicious seller - now I know why! Even if you get your money back, the item is returned and the issue resolved, it STILL doesn't get around the fact that they deceived consumers by falsely describing the item being sold. They wasted your time, Ebay's time, and your money! You are perfectly in line spreading the word here about the bad experience you had with this seller, as well as leaving bad feedback on Ebay and telling your friends and family about it and not to deal with them. Not only so other consumers know what to expect with this seller, but so they can make a educated decision on whether they want to do business with them or not. Also, with some luck the seller will learn a lesson and learn to do things differently after consumers know about their misdeeds and they lose some business as a result. One thing I have learned over the years is to check a seller's feedback rating. If they don't have a positive feedback score over 85%, I won't deal with them! Learned that a couple years ago after dealing with a Amazon seller who seemed fine at first, but had a lousy feedback score and tried to pull a scam by not sending the product. Yes, I did get my money back, but it's still a pain going through the process. Also had the same experience last year on Ebay with a seller selling some vacuum filters. One other caution I would give is not to deal with sellers who are new and have no rating at all....many times, Amazon and Ebay sellers with bad feedback scores will close a profile, wait a couple weeks and then open up a new profile and start fresh, thinking nobody will catch on it's the same seller it was before who was bad. What they don't realize though, is in many instances, the seller's old profile, feedback and reviews can still be found on the site. Even if their old information is wiped clean, consumers familiar with that seller can check to see their website address, contact number, contact email, physical address, etc, see if it's the same seller they knew had a bad profile and reputation, and choose not to do business with them, so the seller isn't fooling ANYONE by just opening a new account. In addition, make sure you scrutinize a product's listing and description CAREFULLY, ask questions and make sure you know a company's return policy. A couple examples here: 1. Back in 2018, I bought a generic telescoping vacuum wand from a website. It was a wand with a uncommon height adjustment mechanism, and since I wanted to avoid buying a wand with a height adjustment mechanism that I knew was poor quality, unreliable and consumers were known to have issues with, I called the company to be sure the wand was EXACTLY IDENTICAL to what was pictured and described in the product description. However, when I received the item, it was clear the customer service agent LIED to make a sale, as the item was NOT the same as described or pictured at all! Needless to say, when the company made excuses after the fact, I wrote the company president a VERY NASTY email with some choice words about what I thought about their company, their products and their dirty, sneaky, underhanded selling techniques, and got a refund for the entire purchase price minus shipping. 2. In 2021, I bought a channel box for tv antenna's off Amazon. About 9 months after buying it, it failed and turned out to be defective. The manufacturer's 1 year warranty policy was to deal directly with clients in America, and their policy was for resellers selling in other countries was that they were directly responsible for dealing with consumers with defective product and fulfilling the company's warranty. When I contacted the Amazon seller directly, they made excuses for over a month about honouring the warranty for the defective product and then stopped contact by email. When I contacted Amazon to alert them of the seller's behaviour and asked to return the product, I was told it was past the return date and their return policy no longer applied, and I would basically have to eat the loss. When I informed Amazon of the company's warranty policy and the seller's contractual obligation under civil law, they STILL refused to step in and do anything about the seller. It was only after I accused Amazon and their policies of allowing this seller to get away with scamming consumers and threatened Amazon with a Class Action Lawsuit, did they go back to the seller, put a gun to their head and told them in no uncertain terms to refund the purchase price in full! It sure was amusing to read the seller's email a couple day's later pathetically apologizing for the "horrible experience" I had, to forgive them, and hoped I would graciously accept their refund. Which I did - but I STILL went on and left one VERY NASTY product review and not only chastised the product but also had some very nasty words to say about the seller and their conduct in that review! So, the lesson is here is to know a company's return policy, and scrutinize EVERYTHING before doing business. And if you do run into problems, don't be afraid to be VERY VOCAL and give a company their just desserts when they deserve it!

Post# 469893 , Reply# 12 2/28/2024 at 17:46 by fantomfan57 (Central Texas)
Checkrate/Likes 1 *Kirbylux77* Thanks for the support. As soon as I hear anything back, I will post it here.