I know Shark vacuums are very difficult to repair but I didn't know what they did to make their vacuums so difficult to repair other than not providing parts. I came across this video that really describes it well. I know some on here use Shark cleaners and like them and that's fine. For those who work on vacuums, do you think this video is correct?
Mike
He's right on the money. I'm working on my Shark Steam Mop which is held together with two different sized security screws. I know more fun awaits once I get it opened. I hope someone does start a class action suit against Shark. Their business model sucks on many levels.
Post# 466063 , Reply# 2   9/11/2023 at 11:38 by panasonicvac(Northern Utah)  
At least most of them are pretty hard to work on. But some like the Navigator Lift-Away, they're not too bad to take apart and find aftermarket parts. I had the cord and lower hose replaced on my sister's.
This is OLD news. Everyone in the repair industry knows this. That's why most shops refuse Sharks the minute they come in the door. Shark wants you to throw it away and buy new. If there's something wrong with the unit while it's under warranty, they just send the customer another unit/assembly.
The newer units with the "self cleaning" brushroll are just AWFUL. Hair and threads get packed in the gaps and seize the brushroll. There is no way to take it apart without destroying it and they make you purchase the entire cleaner head assembly.