Thread Number: 44754  /  Tag: 50s/60s/70s Vacuum Cleaners
Kirby Factory Rebuild
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Post# 464945   7/30/2023 at 15:21 (291 days old) by repairman (Woodridge, IL)        

Does anyone know if the Kirby Rebuild Department stil performs service on legacy units? I plan to put together a 519 using as many broken genuine parts so I don't get charged extra. Parts like wheels, bumpers, etc. The rear motor casting has a deformed ledge where the handle yoke sits and I'm wanting to know if they would charge me for the casting, or replace it as part of the rebuild cost. I haven't had time to call Kirby as I've been busy and I didn't want to waste my time if they won't even take it in the first place.

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Post# 464988 , Reply# 1   7/31/2023 at 22:18 (290 days old) by repairman (Woodridge, IL)        

Ended up calling them today. The price of a rebuild for non original owners went from $375 to $588 plus 2 way shipping. I think I'll just scrap the bad pieces and get money for them hahahaha.

Post# 464996 , Reply# 2   8/1/2023 at 11:01 (289 days old) by dysonman1 (the county)        

dysonman1's profile picture
Even for an original owner, the rebuild warranty specifically states that "Broken or missing parts" are charged for at 'then current' prices.

Post# 465003 , Reply# 3   8/1/2023 at 12:33 (289 days old) by panasonicvac (Northern Utah)        
Hmm

panasonicvac's profile picture
I was thinking about sending in my 512 for a factory rebuild. I'll probably pass on that.

Post# 465004 , Reply# 4   8/1/2023 at 13:45 (289 days old) by kirbylux77 (London, Ontario, Canada)        

kirbylux77's profile picture
Kirby sure is getting greedy on their Rebuild pricing now that Right Lane Industries owns them! Considering that parts are being discontinued for models prior to the Generation Series by Right Lane Industries, I don't think I would be tempted to give Kirby any future business any time soon!

Post# 465029 , Reply# 5   8/2/2023 at 10:18 (288 days old) by human (Pines of Carolina)        

human's profile picture
Yeah, the reality is that costs are going up, and the new owners have to figure out what is and is not feasible. While I hate to see legacy, pre-G parts discontinued, it becomes expensive to maintain inventory, much less continue to manufacture them. Since the G series goes back more than 30 years and parts are largely interchangeable between those models, G3 to Avalir, that keeps a large portion of the installed base covered. That said, the most economical source for replacement parts is donor machines. I recently bought a rough looking Gsix at a thrift shop for $20 to get a cord, a headlight bulb and a handle back panel to complete an otherwise pristine G4. I could easily have spent twice that, or more, for those replacement parts alone. Plus, at the end of the day, I have a whole mess of parts left over for future projects. I have to admit, though, it did feel weird buying a fully operational, albeit ugly, Kirby for the express purpose of raiding it for parts. Sometimes when I see its carcass sitting in my barn, I do consider the possibility of resurrecting it, but then I remind myself that wasn't what I bought it for.


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