Miele Vacuum Pricing


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Thread Number: 4162
Miele Vacuum Pricing

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Post# 47153 7/26/2008 at 16:03 (5,753 days old) by vacvacvac ()
Checkrate/Likes Hi-- I am very tempted to buy a new Miele vacuum. I have been looking and what I'm inclined to buy (as usual) is the top model--Capricorn with SEB 236 Power Brush. The dealer near me quoted me a price of $1199.00 and I was told that they are not allowed to sell below that price. Does anyone else know whether or not I could buy these vacuums (new, not used) for less? Thanks

Post# 47196 , Reply# 1 7/26/2008 at 22:44 (5,752 days old) by hoovercelebrity (Germany)
Checkrate/Likes *I'd reccommend...* Watching eBay. That's probably your best bet. I know that Miele is pretty strict on their pricing policies Hope that helps. You're in Chapel Hill? I'm in Durham. Are you a collector? ~Fred

Post# 47208 , Reply# 2 7/27/2008 at 04:41 (5,752 days old) by rugmaster37 ()
Checkrate/Likes *Miele is pretty strict on their pricing policies...and ideas* As a fourth year Miele dealer, let me say that there are few people, who can disagree that a Miele is worth every penny. And in most every case when it's sold, the idea of it being an investment tool to keep you homes value high is not BS. People realize that quality, and long life are not cheap. Therefore a Miele buyer, tends to keep them until their dead. And even then may ressurect them if need be. With that said, they are not so readily available used as you may think. But they are and do show up occasionally. Craigslist may be an option amongst others. Fred is 100% correct here. Miele is VERY unrelenting to anyone butchering the other sales outlets in your area or abroad. You can loose your dealership if you offend too many times. First they will strip your Diamond Dealer status if you have that. Second they will take away all advertising money. Third they will send you a letter of intent to discontinue you as a sales and service outlet. And fourth will be the action of doing said intent. Then you out forever. Tehy will NOT let you back again. They have done it, and I've seen it happen, and it does help us to stay protected from people not following simple rules set forth. We had a gentleman who bought up a few Miele's somehow north of Ann Arbor in a podunky' area, and was selling them way below MAP pricing. Upwards of a few hundred dollars less. Miele literally threatned to sue him (I'm not sure on what grounds), and quite literally (somehow I'm not aware of) warned all prospective buyers that their warranties would NOT be valid if they purchased them from him. Is that nasty? Well yes. Is that fair to those who follow protocol? Yes. Does it suck to those who were swindled? Yes Did Miele actually go thru with NOT warranting the machines...NO as we've serviced a few that were sold ,and they took care of whatever needed to be done every time. So in a way everyone looses. Yet gain something to. Integrity is one of them. Everyone has to play fair. Some ideas may be: You may be able to ask your dealer to sell you a demonstrator. Miele's demonstrator policy is to rotate stock in as little as 90 days. You may be able to get them to knock off some percentage from the purchase price. I've heard that can be from 5 to 10 %. Give or take the dealer. The point of Fred's to watch E-bay is a great idea also. From time to time you will see a nice late model, to ones several years old. The new S-4's and S-5's are brand new only a few years in the mfg'ing, but if you look for a used Blue Moon, Red Velvet or Champaign model, or a Mercury if you do not have to have the electronic hose control; you can get the older bodies, with Miele's excellent filtration and just as much fun for a little less buck. They in my book were a shade more powerful than the new machines IMHO. It's going to be a search, but if you cannot wait, it's really REALLY worth the $1149.95 if that's the model that you wish to have. A reccomendation if you do not have to have the Electronic Control is the Mercury replacement the Miele Gemini with the SEB 236. This reatils for $999.99 and is our number one seller for the enitre lineup, with the power control moved to a "lighted" control dial on the cleaner, you stil have a PowerBrush on/ off control on the handgrip to the hose. Long winded but a few ideas for you. Chad I've read that your not looking for used. You may still find a dealer that has one of the older models in stock. That' highly unlikely tho..

Post# 47236 , Reply# 3 7/27/2008 at 12:52 (5,752 days old) by vacvacvac ()
Checkrate/Likes Thanks for all of the help. for the Miele Dealer: One more question. I would probably like to buy a non-electric wand to have attached to the floor tool at all times. My mother/aunts comes to visit from Europe for a few months at a time and they sometimes have a hard time bending down to change the nozzle at the end of the wand. Having a completely separate wand set up for the floor brush helps them out a lot because they only have to connect at the hose handle. I have been told by two people that the silver non-electric telescopic wand, part #05658811 will NOT fit the hose for the capricorn and s5 series models with electrified hoses because the electrical sockets on the ends of the hoses keep the non-electric wand from fitting all the way onto the hose. I have been told by two people that this non-electric wand WILL fit and that there is no issue. Can you clarify this for me? Re: pricing, I just wanted to know whether it would be possible to go into the Miele dealership with a wheeler-dealer attitude (of which, I have been told, I am sometimes successful/sometimes not). I just wanted to get an idea of the feeling of company policy regarding sales pricing practices. I would not buy the machine from eBay because I don't want to lose warranty coverage and I believe that buying from a local dealer gives so much customer support and added value to the purchase. I also want to help keep my Miele dealer in business, and buying on eBay does not do that. I love the Miele and, compared to some other domestic-made machines that have retail prices that seem so inflated (where bargaining and dealing definitely are regular practices because there is so much markup in the product.) The Miele feels like it is definitely worth the money, as was my Miele washing machine/dryer. I used to be in the sewing machine business (Husqvarna Viking, Pfaff, and Bernina) and the policies from the dealers were that we were never allowed to advertise pricing below MSRP, unless there were some sort of company-condoned marketing special or special offer on a machine that was company-decided. We were, however, allowed to sell the sewing machines at a price that we felt comfortable selling. However, if we went too low, it was often the case that surrounding dealers could complain about deliberate undercutting of our competitors. So the pricing policies and regulations were really only on advertising and not so strictly on what happened to MSRP pricing once a customer was inside the shop. I looked at the Gemini and I love the color. I have also tried a friend's Callisto for a few days and the rotary dial seems solid and robust. The 217 power brush wouldn't quite cut it in my house, however, so the Callisto is definitely out of the question. I also really like the capricorn's remote speed control on the handle because I'm always vacuuming a wide variety of surfaces at once (soft furnishings, hard floors, etc.) and I love the convenience of speed control at my fingertips. --Jay

Post# 47242 , Reply# 4 7/27/2008 at 17:09 (5,752 days old) by rugmaster37 ()
Checkrate/Likes Jay to answer some questions.... 1. Q.I have been told by two people that the silver non-electric telescopic wand, part #05658811 will NOT fit the hose for the capricorn and s5 series models with electrified hoses because the electrical sockets on the ends of the hoses keep the non-electric wand from fitting all the way onto the hose. I have been told by two people that this non-electric wand WILL fit and that there is no issue. Can you clarify this for me? a. As far as I know, the silver, telescopic, non-electric wand (should) fit.... I will try at work tomorrow to see if that will be or not be the case. Since I'm home I cannot do that right now..LOL. There should be enough space between the power socket, and the actaul ferrule that inserts in the wand for clearance I believe. A part II : If that is the case that you cannot use the non-electric wand,with the electric hose; you could opt to purchase the hose that is used on the S5280 Pisces model to use when using the suction only attachments. It is not nearly as convienent, but will save the wand and or hose from becoming damaged if it's not possible to use with the electric hose. A part III : Finally, none of the above need be nescesary. The SEB-236 comes with a wonderful quick release mechanism on the PowerBrush neck, so there is NO need to bend over to disconnect anything. So whomever uses it, can do tool changing without hurting themselves, including you. No balancing act's neede here. Simply tap the wand release pedal with your toe, and the whole wand comes out of the PowerBrush neck, no wires to disconnect of course. Simply slip on your Parquet II floor tool and do the job set forth. In this case no extra attachments are needed to buy. Also, the 236 also stands up alone wiht a release pedal to put the wand in "operating mode", has a quick brushroll jam reset button, has a brillant "flourescent" headlamp, and a rug "height selector". And the motor and brushroll and built to tackle any carpeting that you may have in your home. That is a plus when you want to make fast ansd easy work of your vacuuming tasks. 2.Q Re: pricing: As I stated you may find a dealer that will give you a trade in allowance, and or sell you a floor model machine. Some dealers keep an example ready on the floor, never been used to hand the customer, and some use all the machines as demonstrators. I'm glad to see that your willing to keep you local in business. That is a great thing. However if your dealer is being unscrupulous, and selling for more than MSRP, you should report him also. Mieles policies do fluctuate from dealer to dealer, at of couse the dealers discretion. However our five stores hold to the small trade in allowance policy, along with the floor model policy when it comes to price reduction. When people call us we quote ONLY the MSRP price, and inform them that special deals can be "had" in the store. If they do not wish to come in to find out what "we" can offer them, it is felt that it's their loss. Our stores all are Diamond Dealer status, so we tow the line. Many of us in Southern Lower Michigan do have that status, and thus do so . Your dealer may or may not do something for you on price that we won't do. I.E. a larger trade in allowance for example. 3. Q. I looked at the Gemini and I love the color. I have also tried a friend's Callisto for a few days and the rotary dial seems solid and robust. The 217 power brush wouldn't quite cut it in my house. A. The SEB-217 featured on the Calisto S5280 is purpose designed to clean low to medium pile carpeting. It has a smaller stance meaning reduced cleaning width, and a lower profile to get under furniture. A Pro and Con. If you have a large home, over 800+ square feet of cleanable carpeted floor space, this tool is not suitable for that type of task. It would take you forever to clean you house with that tool. This tool is better still for people who have a mixture of bare floor surfaces, and carpeting of lower nap status as described. Also, the motor is smaller, and the brushes are softer. In thick carpeting it doesn't really "bog down" per-se, but it doesn't have the oomph IMHO to dig dirt out of thick plush carpet. That said, if your carpets are not thicker than 1/4 inch depth, or less, berber style, frieze or just plain old low nap, that powerhead may be for you. Also the powerhead does not stand up alone. You must remember to use the floor tool "park position" slot located at the back of the machine and or on each side along the wide rubber bumper. also you have to release the 217 from the wand by lifting it off the floor, and releasing the button, or bend over to do so. The dial (unlit) is very robust, and should never cause problem. I've never had one in to repair the power control dial anyway... That is why most people choose the Gemini, which is a Diamond Dealer exclusive. I'm not super wild on the color..(melon yellow) not the actual name but what I think it reminds me of anyway. This model, the Gemini, is is not available on the internet thru Miele; and is most all respects similar to the Aquarius model S-5580. The lit dial, and the Sentry warning "overheating lamp" light are featured on this model. The major difference concerning the Aquarius, lay in the Power Control. The Gemini has the dial, and the Aquarius has a touch control on the canister, large + and - buttons to select the suction speeds as needed plus an AUTO setting to provide the proper suction, no matter what the task. It also has a lit control panel as well. Which leads us to the final stop the Callisto. If you really desire touch and go performance from your Miele, this is the one for you. It should come complete with the SEB-236 PowerBrush, Parquet II, all three major attachments and etc. It has the "overheating lamp" light, and a filter change light. It's the ultimate in Miele simplicity of use and control. My only concern with this model is the electronic's needed to run the whole thing. Too much electronica in a vacuum cleaner can have bad results. I have seen, and have worked upon a few older Miele's that have control board issues, and hose 'touch control" issues. And sometimes both. Electrical surges can harm the until as well as static electricity. This is no problem for the first year of ownership and All Miele's come with a bumper to bumper One Year Warranty. The only thing that is warrantied after that period for another Six years, is the motors.So if you Do have a problem with the electronic's your looking at a fairly pricy repair. All the machines have electronic's of some sort, but there is more to conted with in the Capricorn. Like to old adage says.... "You pay's yous monies, and yous makes your choice!"

Post# 47339 , Reply# 5 7/29/2008 at 06:47 (5,750 days old) by edgar (Belgium)
Checkrate/Likes Sorry for saying so but the Miele prices over there are extreme. The capricorn is over here the same as the S 5980, but the most expensive one is the Miele limited5000. You will buy it here for half the price as over there. Only problem is the difference in voltage but there are a few solutions for that. If youwant me to look out for one just say so. You can also find a lot off them in second hand stores over here. best regards Edgar

Post# 47343 , Reply# 6 7/29/2008 at 08:46 (5,750 days old) by vacvacvac ()
Checkrate/Likes Thanks, Edgar-- I have several European sewing machines that require 220/240 volt and to use them I have step-up transformers. The only problem is that the good quality step-ups are pretty big and would be difficult to use on a vacuum when I would need to move it from room to room. The last time I was in Europe, I really liked the color/finish combinations of the Mieles over there. I don't know whether the miele vacuums have an internal transformer that can be swapped out for a 110/115/120 volt transformer part. By the way, I have no idea even how to open up these vacuums. Do you have schematics or service drawings showing exploded views of the miele vacuums and would show me how to open one up and how to change the transformer? I know that this would void the warranty, but there would probably be no warranty on a machine that is second hand or modified and brought into the US market from europe. Let me know your ideas, though. And I love your collection!

Post# 47695 , Reply# 7 8/1/2008 at 15:14 (5,747 days old) by edgar (Belgium)
Checkrate/Likes Hi sorry it tool a while, a bit busy over here, I do not know for sure if you can change the inside transformer with the new models. I know for sure that it is possible with older models. I am going to look for schematics of the newer type, fact is i am starting my own shop in a while so it will not be a problem. I will see what I can do for you. best regards Edgar

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