Thread Number: 38138  /  Tag: Brand New Vacuum Cleaners
Hoover Ground Command users?
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Post# 406288   3/4/2019 at 16:42 (397 days old) by dptemp (Denver, CO USA)        

Hello there,
I'm appealing to the expertise of any commercial vacuum owners:
I have a brand new Hoover CH83025 Ground Command 12 Gallon Carpet Spot Extractor with In-Line Heater. The appliance is in perfect working order, however after several attempts, it does not remove the carpet spots at all. Wondering what I'm doing wrong. Anybody have any experience with these vacuums?
Many thanks!


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Post# 406291 , Reply# 1   3/4/2019 at 17:33 (397 days old) by vexorgtr (Sheffield, Ohio)        

Assuming that it sucks up water and sprays hot water, then the machine is in working order. Most professional cleanings involve using a pre-treater, and then agitating it through the carpet.... then using the extractor. The fellow in the video is doing the job with a similar extractor, but he's pre-treating and agitating the pre-treatment with a brush. (there's motorized brushes for that too).


Post# 406292 , Reply# 2   3/4/2019 at 19:52 (397 days old) by huskyvacs (Midwestern US)        

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Definitely need to pre-treat stains. In the carpet cleaning biz, you'd probably find stains that have been there 20 years. lol

There's a guy here that uses Simple Green in a manual pump fertilizer sprayer as a pre-treater, and then an orbital Oreck scrubber for cleaning.

Just gotta find out what machine is best for the job for who you are cleaning, some of these guys have about a dozen different types of machines for cleaning, including Rug Doctors. It's an easy job, but definitely takes a lot of knowledge on chemicals and carpet types!

That looks like an amazing machine though!

Post# 406303 , Reply# 3   3/4/2019 at 22:54 (397 days old) by vexorgtr (Sheffield, Ohio)        

I've had good luck with Zep janitorial cleaners. (big box home improvement store) I've found that their carpet cleaning products have a pretty good cost/performance ratio, and there's no fancy flower scents. You'd be surprised at how well LA's Awesome cleaning will clean stains from a carpet... Dilute, spray, agitate... extract.

Really cleaning a carpet can be a big job, but good results are rewarding.

Post# 406316 , Reply# 4   3/5/2019 at 09:56 (397 days old) by kirbyklekter (Concord,Ca.)        
I'd like to offer you a tipor two if I may,

I like to use steam cleaners/extractors because I think they don't leave as much residue in the carpet as the shampoo only machines. Just my experience. I like to pre-scrub heavy traffic areas like entryway or by back door,etc. Spots will be easier to remove also.I make up a little bucket or dish pan of warm water and some of the detergent that goes in the machine. Then I use a plastic bristle brush to work a little sudsy water into the stain, then blot it up by laying a dry terry towel on the area and pressing down picking up as much moisture as I can. Here's the thing. You don't want to drive the stain or any other dirt down into the padding.So don't get the carpet too wet! Another thing you can do even before you pre-scrub is spray the stain with a product called Folex Professional carpet spot remover. You spray and with a small clean terry towel just lightly work it in, it's clear, and blot up the stain. It's the best I've ever used, You can find it most every where even major super markets. This is my first step before anything else. Here is what I was taught from the pros, take your machine and run it over an area thats extra dirty with out the water spraying from the machine, just the soap from the machine if you can. Go ahead and run the scrub bristles on the machine but don't spray with steam or water , just let the machine scrub for a few seconds or a pass or two over the area then use the suction of the machine to pull up as much soil as you can , then go ahead and run the machine over area and use the steam or spray rinse and vacuum or extract as you normally would. Hope this isn't confusing. You just don't want to drive the stain or extra soil down into the padding. You don't have to do the whole room that way just extra dirty areas. Be sure to rinse the areas where you used extra effort cleaning so theres no residue. I was told that any remaining carpet cleaning solution left in carpet will attract soil faster! I'm sorry this ran so long but I hope it helps some. Get the Folex, you can use it on clothes and other things that need spot removing! Good luck. Other main point is if you think it's possible that a stained area may have some of the stain down in the padding, you really need to get that out or the stain will return!Billy

Post# 406366 , Reply# 5   3/6/2019 at 13:57 (395 days old) by dptemp (Denver, CO USA)        

Thank you very much for the detailed responses, I really appreciate the help!
To clarify, this has been my approach thus far:
Sierra Carpet Shampoo Extraction Cleaner , made by Noble Chemical
Diluted 8:1 ratio
Sprayed on separately using a canister and left for 1 hour (maybe Iím leaving it on too long?)
Vacuumed using a heated clean water rinse

Also possibly I just haven't been agitating properly before using the vacuum? I will definitely try running it over without water or steam first.
Thanks for the product recommendations and tips on how to proceed!!

Post# 406378 , Reply# 6   3/6/2019 at 20:33 (395 days old) by vexorgtr (Sheffield, Ohio)        

I'm not familiar with that chemical.... But working it in with a brush or machine tool will allow it to stick to the dirt, and then the extractor can pull it out.

If you watch the pros work on horrible carpet, it already looks better BEFORE the extractor comes out.

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