Thread Number: 16920
Bissell Spot Bot
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Post# 180705   5/12/2012 at 14:15 (2,888 days old) by FantomVacuumFan (St.Petersburg, Florida)        

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Hey guys, I was just wondering if anyone else is having issues with their Bissell Spot Bots? I have had 2, and both do a very nice job of removing spots, however, I have had issues with each of them, and Bissell does nothing to help resolve the issue but tell me to take them in for repair, which I have done twice before, and neither time was the issue resolved. The problems are:

The vent or whatever the opening on the side is for has water leak out of it. When I bought my original spot bot it developed this problem after a while, so I took it in, not once but twice, and both times, the shops told me there was nothing wrong with it. I eventually replaced this spot bot, because I was tired of it leaking, and creating puddles of water wherever I set it when not in use, or carrying it from room to room and having it leak water all over.

The next spot bot I purchased was the same model basically, except it was a different color, and has the microban treatment to prevent bacteria from growing inside the machine. It also had the leaking issue, but since Bissell told me to take it in for repair, and I know how that goes, I have just grown to live with it. However, over the last few weeks, it has developed another issue. When I grab it by the carrying handle on the top of the unit, you can feel something shifting. Upon further examination, I found that the top, which has the tanks, handle, and controls, is lifting away from the bottom, which has the vents and the brush, creating a 1 inch or so gap that allows you to see the wires, pump, motor etc. I have never dropped the machine, so I can't figure out why its doing this, other than cheap assembly. I called Bissell, and yet again, they want me to take it in for repair. When people tend to say stuff like "My time is to valuable to waste" etc, I tend to roll my eyes, as its like get over yourself. But in this case, I feel my time is to valuable to waste. Between this one and the old one, I would have to drive to the repair center yet again, drop it off, be without it for a week or so, then drive back to pick it up, only to find they didn't fix it. (Which, you my be thinking, how hard is it to see that there is a 1 inch gap, but my responce would be how hard is it to see water leaking out the side of the machine, which they constantly tell me there is nothing wrong with.)

So my question is, should I just replace the spot bot with their newest model, get the current one fixed, or just find a different option, like a spot scrubber from someone else?





Post# 180706 , Reply# 1   5/12/2012 at 14:24 (2,888 days old) by trebor ()        
I, too, have experienced...

the leaky Spot Bot.

I have always finished cleaning with the hand tool to blend in the clean spot so it does not look like a crop circle. I, too, took it in twice, and both times was told, 'there is noting wrong'. I did not replace it as I have switched to Host for all my carpet cleaning needs.


Post# 180716 , Reply# 2   5/12/2012 at 15:05 (2,888 days old) by director12 ()        

Get the Little Green, it doesn't do that.

Post# 180750 , Reply# 3   5/12/2012 at 23:46 (2,888 days old) by kirbykid (Horseheads,New York 14845)        
bissle

bissle is one of the worst vacuum companies ever. all my bissle carpet cleaners have had bad water heaters. they just say that they dont sell the part and to get a new one. i recomend a smaller hoover or a shop vac with a large drill that has a rotating brush atached to it. look at the pic in the link.

CLICK HERE TO GO TO kirbykid's LINK


Post# 180751 , Reply# 4   5/12/2012 at 23:47 (2,888 days old) by kirbykid (Horseheads,New York 14845)        
woops

ok i dont know if the pic will work:P


Post# 180756 , Reply# 5   5/13/2012 at 00:17 (2,888 days old) by vacman1961 (North Babylon, New York)        

It sounds as if your over sudsing it, try buying a bottle of Rug Doctor anti foam and put a 1/4 cup in the dirty water tank see if that helps. Also, I hate to say after owning a vacuum business for 30 years, Bissell is pure junk, one of the cheapest and poorly made products out there, they have good ideas, but most don't work the way there supposed to. Good luck.

Post# 180757 , Reply# 6   5/13/2012 at 00:18 (2,888 days old) by piano_god (British Columbia, Canada)        

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I am another member who has a Bissell Spot Bot that leaks... Like Michael's, mine leaks near the exhaust on the rear of the machine.

 

Upon opening it up, I decided it was not worth my time and effort to fix.  Its build quality is similar to something you would find in a Kinder Surprise, so I sent mine out for recycling and will now only use Sebo Duo-P or my Numatic George.

 

There was a time when Bissell made relatively decent products, but now that they practically outsource everything, they have allowed themselves to sink into the disposable "plastivac" market. And it's sad, cause I am sure that Melville and Anna Bissell would be very embarrassed and ashamed if they knew the quality of the products that bare their name today.




This post was last edited 05/13/2012 at 00:42
Post# 258960 , Reply# 7   12/8/2013 at 15:13 (2,313 days old) by director12 ()        

You're right on how Bissell used to be good.




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