Thread Number: 10720
Questions about my Kirby Heritage 2 |
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Post# 115853 , Reply# 1   11/25/2010 at 16:43 (4,900 days old) by a007kirbyman (--->> Originally My Mom <<--- (now Wisconsin))   |   | |
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Hello Billy.
It sounds like that would be a Genuine Kirby replacement fancase. If you are the original owner, then that number should've been registered with Kirby, with your name, for the Rebuild Program. The only time a fancase was ever replaced with the 'exact serial number' [in my experience] was if it was found to be defective when rec'd from the factory or during warranty. I hope this information helps. Welcome to the forum (see link below). And, if I may assist you with any add'l Kirby parts you may want, let me know. Cheers & hagwknd all, Bill Here's the link, in case it doesn't work below: www.vacuumland.org/cgi-bin/TD/TD-... CLICK HERE TO GO TO a007kirbyman's LINK |
Post# 115904 , Reply# 3   11/26/2010 at 11:36 (4,900 days old) by a007kirbyman (--->> Originally My Mom <<--- (now Wisconsin))   |   | |
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Hello Billy.
With not buying the fancase thru a Factory Authorized source, I don't know if you may register it or not. As to your question regarding the Rebuild Program, this is a service that allows the original owner(s) to have their Kirby rebuilt to a 'like-new' condition, with 'current in production' parts for "X number of ($$$) dollars" thru the factory in Cleveland OH. Unfortunately, this is as far as I can help you, as this particular time, is when Kirby was 'playing' with a few different scenarios of the "Rebuild Program." I don't remember the exact dates; as an example, one was as an option you had to specifically register for seperate from the regular warrantee. With proper paperwork, the Kirby Rebuild Department should be able to assist you. You may have to leave a message; however, they are very prompt in returning a call. Here's the phone number for that dept: (216)433-7797 Check & make sure they (your parents) have their original paperwork. I hope this helps answer your questions. Plz send me an email regarding your other questions on any leads & I'll send you my contact info. Cheers & hagwknd all, Bill |