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Thread Number: 33321
/ Tag: Small Appliances
Cuisinart RECALL !!!!!!!!!!!!!!!! |
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Post# 363547 12/13/2016 at 20:37 (2,690 days old) by gottahaveahoove  (Pittston, Pennsylvania, 18640) |
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 On the national ABC news tonight, it was reported that there is a huge recall of certain Cuisinart food processors. It seems that shards of metal are breaking off of the blade. Some people have suffered broken teeth, cuts in the mouth, etc. You can get a list of models, see if yours is there, and Cuisinart will give you a free replacement blade. Cuisinart is now owned by Conair, and they are made in China. NOT that that means anything. Just be careful with your food processors. John | ||
| Post# 363549 , Reply# 1 12/13/2016 at 20:46 (2,690 days old) by suckolux (Yuba City, CA) | ||
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| Post# 363553 , Reply# 2 12/13/2016 at 21:11 (2,690 days old) by human (Pines of Carolina) | ||
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| Post# 363554 , Reply# 3 12/13/2016 at 21:47 (2,690 days old) by suckolux (Yuba City, CA) | ||
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| Post# 363579 , Reply# 5 12/14/2016 at 08:39 (2,690 days old) by portable (Corvallis, OR) | ||
 I had my first Cuisinart food processor for over 20 years, then didn't have a food processor for 7 years. Two years ago, I bought an 11 cup Cuisinart replacement. Unfortunately, mine is among the ones with the "bad blade". I, too, have had a hard time getting through to Cuisinart, and I have not been able to get the webpage to load. They must be overwhelmed at the moment. That blade is interchangeable with many of the models they make.
I did state on Facebook, and am repeating here, that I have always had excellent experiences with Cuisinart appliances. They make one of the best toasters on the market. I also own their Griddler, which I love. Their products are well worth the money. I still have faith in them. | ||
| Post# 363595 , Reply# 7 12/14/2016 at 12:19 (2,690 days old) by suckolux (Yuba City, CA) | ||
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| Post# 363598 , Reply# 8 12/14/2016 at 12:40 (2,690 days old) by Real1shep (Walla Walla, WA) | ||
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Lol...the idea that we all have to have a bargain whenever we purchase something and/or that a low price will always seduce us....like the kid said in Sandlot, "You're killing me, Smalls!"
Kevin
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Post# 363604 , Reply# 9 12/14/2016 at 14:27 (2,690 days old) by gottahaveahoove (Pittston, Pennsylvania, 18640) |
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I have 2 of them. | ||
| Post# 363619 , Reply# 11 12/14/2016 at 17:24 (2,690 days old) by Real1shep (Walla Walla, WA) | ||
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The problem is still China and enforcing any kind of continuous quality protocol. The US companies that have goods made in China just made a deal with the Devil, pure & simple. And pressed hard about it, they counter back that you(the consumer) will not pay the higher prices for anything made in the US.
Kevin | ||
| Post# 363633 , Reply# 12 12/14/2016 at 22:52 (2,689 days old) by Bimmer740 (Long Island, New York) | ||
I saw this thread last night and I went directly to the Cuisnart link. My 14 cup model that I bought almost 2 years ago for my new house was part of the recall as was my moms 11 cup model. Neither of us have had a problem but I filled out the form on the website. If you haven't visited the website recently, I would go back again. It took me literally 1 minute to fill out the form and now a new blade is going to be shipped to my house. I love my Cuisinart and I'm glad they are rectifying the problem.
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| Post# 363645 , Reply# 13 12/15/2016 at 08:54 (2,689 days old) by human (Pines of Carolina) | ||
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My other food processor is an attachment for my Sunbeam Mixmaster. It attaches to the power takeoff on top and shreds and slices right into the mixing bowl. I'm just as apt to use that setup for those functions as I am my Hamilton-Beach food processor as it's more powerful and cleanup is easier. It doesn't chop, however, so the HB is still the go-to for that.
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| Post# 363697 , Reply# 15 12/16/2016 at 09:16 (2,688 days old) by suckolux (Yuba City, CA) | ||
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| Post# 363699 , Reply# 16 12/16/2016 at 10:09 (2,688 days old) by vacerator (Macomb Michigan) | ||
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Yes, call or write them. Tell comrade you need. | ||
| Post# 363750 , Reply# 17 12/17/2016 at 15:04 (2,687 days old) by kirby519 (Wisconsin) | ||
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Thank you for the heads up. I missed that recall altogether. My new blade is on order. Glad I haven't had to many opportunities to use mine. | ||
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Post# 363751 , Reply# 18 12/17/2016 at 15:14 (2,687 days old) by gottahaveahoove (Pittston, Pennsylvania, 18640) |
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I stil have a mini one........ | ||
| Post# 365172 , Reply# 20 1/15/2017 at 18:16 (2,658 days old) by kirby519 (Wisconsin) | ||
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Any one receive the replacement blade from Cuisinart. I ordered one a month ago and have not heard any more. | ||
| Post# 365180 , Reply# 21 1/16/2017 at 06:05 (2,657 days old) by suckolux (Yuba City, CA) | ||
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| Post# 365250 , Reply# 22 1/17/2017 at 21:17 (2,655 days old) by kirby519 (Wisconsin) | ||
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I called Cuisinart to get an update on the delivery of the new blades. The customer service rep said to expect 6 to 8 weeks for your new blade to come. | ||
| Post# 365272 , Reply# 23 1/18/2017 at 09:44 (2,655 days old) by suckolux (Yuba City, CA) | ||
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| Post# 365295 , Reply# 24 1/18/2017 at 17:19 (2,655 days old) by portable (Corvallis, OR) | ||
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I received my replacement blade last week. What is NOT clear from the literature enclosed is whether or not you have to return the old blade. On the website, they asked that you do. But, the flyer enclosed in the box gives instructions to return the blade if the machine is still under warranty, which mine is not. They do explain how to re-box the old blade in the packaging that contained the new blade. Very simple and straightforward.
The new one has no rivets at all. It's attached like the old ones were - no rivets. | ||
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Post# 365298 , Reply# 25 1/18/2017 at 18:10 (2,655 days old) by gottahaveahoove (Pittston, Pennsylvania, 18640) |
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I still have to call | ||
| Post# 365314 , Reply# 26 1/19/2017 at 04:43 (2,654 days old) by man114 (Buffalo NY) | ||
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Got one about 4 years ago and never used it, unboxed it last night to see if it was recalled which if was. I'd return it if under warranty but it's a pain, it's their fault I'd rather just chuck the old blade. | ||
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