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Thread Number: 28636
/ Tag: Brand New Vacuum Cleaners
Shark Rotator Powered Lift Away Stop Sale/Recall |
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| Post# 319505 3/27/2015 at 22:00 (3,317 days old) by danorob1 (Central New Jersey) | ||
So… I had to stop at Bed Bath and Beyond after work to pick up some things…
As always, I wandered through the vacuum section, and noticed that all of the Rotator Powered Lift Aways were placed at the top of the shelves, and they all had some 8x11 sheet of paper taped to each one… I asked on of the associates to get one down, and they told me they could not, because the manufacture had requested that they all be retuned to the factory… When I got home I tried to check on line to see if I could find anything out, and noticed that no matter which website I checked, (Kohls, Sears, BBB, Staples, JC Penny) they all said the item was no longer available for shipping at this time.. So I called Shark, and was told that they are working with the consumer product safety commission to recall them, and they were pulled from all stores and were being returned to Euro-Pro to have the wands replaced… The person told me that the recall would be to replace the power wand… Something about breaking at the top portion of the wand could expose the electrical connectors… I think he said it was on the NV650, NV651, and NV652, which I think is all of the Rotator Powered Lift Aways... They said that you can call shark, and they will send a new power wand, and a carton to return the old one… Just thought people would want to know incase they have one or know someone who does… | ||
| Post# 319527 , Reply# 1 3/28/2015 at 09:22 (3,316 days old) by dysonman1 (the county) | ||
Got to love that good old made in China quality. Those Chinese schoolgirls working for $23 per month in the factories there, don't get paid enough to care about quality. The Chinese don't know what engineering tolerances are. They just get them in the box and get them on the slow boat to America. Sad but true.
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| Post# 319529 , Reply# 2 3/28/2015 at 09:26 (3,316 days old) by marcusprit () | ||
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This post has been removed by the member who posted it. | ||
| Post# 319532 , Reply# 3 3/28/2015 at 09:31 (3,316 days old) by marcusprit () | ||
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Aren't some Riccars made in China Tom or at least they were. | ||
| Post# 319533 , Reply# 4 3/28/2015 at 09:36 (3,316 days old) by marcusprit () | ||
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I think the Metal Royal is made in China | ||
| Post# 319534 , Reply# 5 3/28/2015 at 09:37 (3,316 days old) by sptyks (Skowhegan, Maine) | ||
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| Post# 319535 , Reply# 6 3/28/2015 at 09:39 (3,316 days old) by marcusprit () | ||
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Yes indeed Stan :) | ||
| Post# 319611 , Reply# 8 3/29/2015 at 05:47 (3,315 days old) by oliveoiltinfoil (England, UK) | ||
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| Post# 319772 , Reply# 10 3/31/2015 at 07:23 (3,313 days old) by hoover51 (Greenfield Ohio) | ||
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SHARK RECALL THE SHARK RECALL IS FOR NEW ZEALAND, NOT THE UNITED STATES. MIKE | ||
| Post# 319773 , Reply# 11 3/31/2015 at 08:04 (3,313 days old) by HVRVACLVR (Altoona PA) | ||
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| Post# 319782 , Reply# 12 3/31/2015 at 09:17 (3,313 days old) by oliveoiltinfoil (England, UK) | ||
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I find it amazing that many German or British manufacturers such as Sebo and Numatic can build top high quality products for the same price Vax or Candy Hoover are charging for cheap throw away tat. A Henry vacuum is around £100 in the UK, made from quality materials such as ABS and stainless steel, and as we know they last forever, SEBO with the same story, and they are not just assembled here. The numatic factory in Summerset make the plastic granules and even the wheel bearings in house. Probably the same story with Sebo. They are no more expensive than their Chinese counterparts, so imagine the mark up on made in China goods. They are no longer cheap as chips. Is it the advertising and fancy gimmicky cheesy colours and styles which cost the most ?
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| Post# 319784 , Reply# 13 3/31/2015 at 09:29 (3,313 days old) by marcusprit () | ||
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Good point Oliver. Imagine the mark up of some of those American VAC's costing between $1000 -$2000!!! BTW where is summerset? :-) | ||
| Post# 319796 , Reply# 14 3/31/2015 at 10:54 (3,313 days old) by suckolux (Yuba City, CA) | ||
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| Post# 319838 , Reply# 16 3/31/2015 at 17:15 (3,313 days old) by sptyks (Skowhegan, Maine) | ||
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Derek: One US Dollar is worth about two thirds of one British Pound. Therefore the Dollar is worth less at this time, but it has been catching up quickly to the Euro and the Pound.
Americans do spend more money for vacuums than the British and Europeans do but US quality is top notch when you compare Kirby or even Tacony built Riccar vacuums to Sebo or Miele.
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| Post# 319841 , Reply# 17 3/31/2015 at 18:17 (3,313 days old) by oliveoiltinfoil (England, UK) | ||
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I would say you are both wrong. The reason German and British vacuums cost a lot in the US is mainly due to the taxes on imported goods, and larger taxes on German products which date back to the great depression where huge taxes were imposed on German beer when alcohol was banned.
SEBO and Miele have incredibly good build quality. Just because most of them are made form plastic, doesn't mean they are any less better built. You are comparing American vacuums which cost hundred, and sometimes thousands of pounds to vacuum where, over here where they are not artificially more expensive than they should be, a couple of hundred pounds. One US dollar has been worth around 64p for a few years now, dipping up and down but it is more or less stable. When by dad was a teen in the 60's, £1 was worth $4. Cars, fuel, groceries and utility bills are much less expensive in the states than they are at least in the UK. One barrel of petrol costs over $8 in the UK. It costs as much to run a VW golf bluemotion with a 1.6 diesel engine than it does a ford f150 pick up with a twin turbo V6 in the states. If Americans spend so much money on vacuums, why are Shark no apparently Americas best selling vacuum, while Bissell claimed that before? Didn't the US start the plastivac cheap and sh*t Walmart Chinese rubbish that lasts a couple of years? US quality is certainly good, but it is not top notch, but if you pay money you will get it. They are specific to certain brands. Not all German products are good quality or reliable, but most are. Same goes for British products. On the whole though, I doubt that statement. You cant say that for their cars at least, maybe years ago but not now. @mark, I meant to say Somerset, its West country of England :) Beautiful there. | ||
| Post# 319872 , Reply# 18 4/1/2015 at 01:34 (3,313 days old) by marcusprit () | ||
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Take it as you want Derek but if you think paying $1500 for a product that costs no more than $400 to manufacture is a good deal then that's fine. I do not! | ||
| Post# 319908 , Reply# 20 4/1/2015 at 11:45 (3,312 days old) by sptyks (Skowhegan, Maine) | ||
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| Post# 319909 , Reply# 21 4/1/2015 at 11:49 (3,312 days old) by marcusprit () | ||
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I know people in high places Stan :-p These figures are correct. I don't smoke it's a terrible habit! | ||
| Post# 319910 , Reply# 22 4/1/2015 at 11:54 (3,312 days old) by sptyks (Skowhegan, Maine) | ||
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| Post# 319911 , Reply# 23 4/1/2015 at 11:57 (3,312 days old) by marcusprit () | ||
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Indeed but will he want the american public to know the truth? :-) | ||
Post# 319917 , Reply# 24 4/1/2015 at 12:33 (3,312 days old) by gottahaveahoove  (Pittston, Pennsylvania, 18640) |
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To quote a great American movie:
"You can't handle the truth". Some people can't. Some don't want to. I love the truth....even when it hurts.
But, I'm NOT getting into a match in here. Years ago, Mr. Dick Pike, retired HOOVER exec and was partially responsible for Windtunnel, himself, told me about stores BULLYING companies to 'cheapen down things'. Convertibles were so well-made, the precision was so tight, that, it came down to a tiny cost per unit. A decent sale price, mass quantities = a quality product in both the American and foreign homes, and a HUGE profit for a deserving company. It was win/win all around. | ||
| Post# 319996 , Reply# 25 4/1/2015 at 19:04 (3,312 days old) by spiraclean (UK) | ||
Marcus,
With regard to the difference in pricing in the US vs. the UK, it's worth pointing out that the local, independently owned and operated vac shop is still very much a big thing over there. They sell products that are simply not available in big box stores, demonstrate them to the customer, and service what they sell. A high end product, sold in lower volumes with that level of customer service, is obviously going to cost more. There will always be folks who actively seek this out and are willing to pay for it, particularly if those $$$ are being funnelled back into their local economy. People are of course still free to pick up a $50 Eureka, Bissell or whatever from Wal-Mart or Tarjay, too, if that's what they prefer. Everyone's catered for. We don't really "do" vac shops like that. They seem to be a bit of a dying business over here, and of the few that are left, it's becoming increasingly rare to find one that carries a full line of new and used cleaners. Mostly just refurbed Dysons cobbled together out of mismatched bits and pieces. A fair few I've encountered aren't particularly bothered about providing parts or service anymore either. The big box stores have the vast majority of the market all to themselves now, and while that means they can sell you a Miele for £200, they won't be able to tell you much about it beyond what's already printed on the POS materials. Nor will they fix it if it goes wrong (without sending it away for a week or two), provide a loan machine, keep all the parts and accessories in stock... you get the idea. | ||
| Post# 319997 , Reply# 26 4/1/2015 at 19:12 (3,312 days old) by Miskini (Northville, Michigan ) | ||
Mac | ||
| Post# 320019 , Reply# 29 4/2/2015 at 03:02 (3,312 days old) by marcusprit () | ||
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Hey i'm sorry if i offended you, i'm on the side of the consumer here. Of course the Dealer has to make a profit. I just think the mark up is a little high. But if the American public are happy to pay it then that's cool. :) | ||
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Post# 320153 , Reply# 30 4/2/2015 at 19:29 (3,311 days old) by daknx1994 (Southern Indiana) |
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Even on cheapie machines there is a markup. When I worked at Sears I could scan a product and see how much Sears paid for that product. Either way it is business I guess. | ||
| Post# 322946 , Reply# 31 4/22/2015 at 16:16 (3,291 days old) by danorob1 (Central New Jersey) | ||
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Hello All - The official recall was issued today - you can find it on the CPSC Website -
Here is the E-mail I received from the Consumer Product Safety Commission Today - Dan U.S. Consumer Product Safety Commission Office of Communications 4330 East West Highway, Bethesda, MD 20814 www.cpsc.gov... 1. Shark Vacuum Cleaners Recalled by Euro-Pro Due to Shock Hazard ********************************************************************************************************* Recall Date: April 21, 2015 Recall Number: 15-120 Shark Vacuum Cleaners Recalled by Euro-Pro Due to Shock Hazard Recall Summary Name of Product: Upright vacuum cleaners Hazard: The aluminum wand can disconnect from the vacuum cleaner’s handle and remain energized with electricity, posing a risk of electric shock. Remedy: Replace Consumers should immediately stop using the recalled vacuum cleaners and contact Euro-Pro to receive a free replacement wand. Consumer Contact: Euro-Pro toll-free at (877) 593-5140 from 7 a.m. to 11 p.m. ET Monday through Saturday and from 9 a.m. to 8 p.m. ET on Sunday, online at www.sharkrecall.com..., or click on “Recall” at www.sharkclean.com... or www.europro.com... for more information. Recall Details Units: About 142,000 in the United States and about 650 in Canada Description: This recall involves four models of Shark® brand Rotator® Powered Lift-Away® series upright vacuum cleaners. They are either maroon or purple in color and have a clear plastic middle section. Shark and Rotator are printed on the front of the vacuum cleaners. They measure about 45 inches tall by 12 inches wide. Recalled model numbers include NV650W, NV651, NV652 and NV660. The model number is printed on a silver sticker on the upper right-hand corner of the back of the unit. Models NV650W and NV652 are maroon. Model NV650W is sold directly to consumers by Euro-Pro and model NV652 is sold at retail stores. Models NV651 and NV660 are purple and are sold at retail stores. The date code is printed on the metal prong of the power plug and shows the week and year of manufacture in the WWYY format. Recalled units have date codes beginning with the number 48 or lower and ending with 14. Vacuum cleaners marked with a dimple or green circle sticker on the outside of the plastic cuff that holds the aluminum wand have been inspected by the firm and are not included in this recall. Incidents/Injuries: The firm has received 62 reports of incidents in which the aluminum wand disconnected from the vacuum cleaner’s handle. No injuries have been reported. Sold at: Bed Bath & Beyond, Best Buy, Kohl’s, Lowes, Target and other stores nationwide, online at www.sharkclean.com and through television infomercials from August 2014 through March 2015 for between $250 and $350. Importer: Euro-Pro Operating LLC, of Newton, Mass. Manufactured in: China | ||
| Post# 322953 , Reply# 32 4/22/2015 at 16:33 (3,291 days old) by Miskini (Northville, Michigan ) | ||
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I just | ||
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