Thread Number: 9771
When did Kirby
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Post# 106727   8/23/2010 at 19:09 (4,993 days old) by jfalberti (Visalia, CA)        

jfalberti's profile picture
Market the G4?

Post# 106735 , Reply# 1   8/23/2010 at 20:13 (4,993 days old) by vintageroyal611 ()        

I believe it came out in 1994 and ended somewhere around 1996 or 1997.

Post# 106737 , Reply# 2   8/23/2010 at 20:31 (4,993 days old) by jfalberti (Visalia, CA)        
Thanks

jfalberti's profile picture
That's what I thought. Now I have some bad news to break to someone. :-(

Post# 106741 , Reply# 3   8/23/2010 at 20:53 (4,993 days old) by vintageroyal611 ()        

Oh? What would that news be?

Post# 106752 , Reply# 4   8/23/2010 at 23:39 (4,993 days old) by a007kirbyman (--->> Originally My Mom <<--- (now Wisconsin))        
G4 production dates...

a007kirbyman's profile picture
07/93 thru 02/97 (These would be ± a week or two.)

Cheers & hagn all,

Bill


Post# 106779 , Reply# 5   8/24/2010 at 09:46 (4,992 days old) by jfalberti (Visalia, CA)        
A friend of mine bought a "new" Kirby

jfalberti's profile picture
About 4-5 years ago from a "Kirby" dealer. She was moving, and one of the people who helped her move had a friend who was the dealer helping. He saw her old Kirby, a G3 I believe, and asked her about it. She said she loved it, but that the transmission was having problems. Somehow in the move, the shampooer got lost and she asked the guy about getting a replacement. He told her a shampooer for her machine would cost at least $200. He also told her that Kirby had recalled the G3 and that it was dangerous to use. He said that because her machine was out of warranty, he could do nothing for her. He talked her into letting him show her a "new" Kirby. He brings in the machine, and demos it to her. She liked it and then he gave her the price with the shampooer. It was close to $5000. He knocked off $2000 for her G3 on trade bringing it down to close to $3000. I about fell out of my seat. The subject came up because we were talking vacuums one day last week, and I told her about my Dyson. She told me about her Kirby, and the whole story. I told her that I used to be a Kirby dealer and also own a couple Kirbys. I asked her what model it was she bought and she couldn't remember. I told her I had a G4, and her face lit up and said that's what hers is too. I asked her to describe it to me, and the trim and bag color sound like it is a G4.

She just paid it off not too long ago, but I'm still in shock.

1. That she paid that much money for it.
2. That the "Kirby" dealer would rip her off like that.

It couldn't have been brand new, but she wouldn't have known that. I haven't told her the truth about the machine, and I'm not sure I should. I think it's too late to do anything about it now. I wish I would have been there when that happened. I definately would have sent that guy packing, and then taken her over to the office to buy a real new machine.


Post# 106780 , Reply# 6   8/24/2010 at 10:13 (4,992 days old) by kirbysthebest (Midwest)        

It looks to me like there is a "friend' and an independent dealer that needs to have a good talk with Judge Judy, right after he speaks with consumer fraud.

Please Pray God he gave her paperwork stating that this was a New machine and a current model?


Post# 106786 , Reply# 7   8/24/2010 at 10:40 (4,992 days old) by jfalberti (Visalia, CA)        
I hope so too

jfalberti's profile picture
I'm going to talk to her again this week-end and I'll ask her. I'm sure she probably does. Do you think there is anything that can be done?

Post# 106794 , Reply# 8   8/24/2010 at 13:09 (4,992 days old) by kirbyeureka95 ()        
Kirby really needs to work on their sales reps and marketing

for a company with such a great product i wonder why they cant figure out a way to improve sale methods and clean the reputation theyve been given as well as stop ripping people off and probably increase sales

Post# 106795 , Reply# 9   8/24/2010 at 13:50 (4,992 days old) by kirbyotronic ()        

Been there done that...only he did sell me the current model, at least! However, he didn't overcharge me. I think my bill was around $800-900 with the shampooer + zip-brush (and tax).

The salesman said I had 3 days to return it. After enough threats he extended the time frame. Returned my "new" Sentria, and got my trade in back.


Post# 106800 , Reply# 10   8/24/2010 at 15:17 (4,992 days old) by kirbysthebest (Midwest)        
P.S.

I have never heard of a Kirby being recalled.



Post# 106806 , Reply# 11   8/24/2010 at 17:25 (4,992 days old) by jfalberti (Visalia, CA)        
Neither have I

jfalberti's profile picture
That is the first thing that struck me as weird, and it just kept getting wierder after that.

Post# 106823 , Reply# 12   8/24/2010 at 20:14 (4,992 days old) by scvacuumguy (SC)        

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See a behind the scene trip with Kirby

CLICK HERE TO GO TO scvacuumguy's LINK


Post# 106824 , Reply# 13   8/24/2010 at 20:15 (4,992 days old) by scvacuumguy (SC)        

scvacuumguy's profile picture
Post# 106841 , Reply# 14   8/24/2010 at 23:33 (4,992 days old) by bimmer740 (Long Island, New York)        
Kirby Sales People

bimmer740's profile picture
What a total disgrace the people in that video are, and how foolish of Kirby to not crack down on their dealers! I have never purchased a new unit from a distributor, just on ebay, and as I have said on other threads I love my Diamond Edition and think its worth every penny I paid for it! I did see a neighbor have a demo many years ago (it was for the G4) but the salesman wasnt using a high pressure tactic. I was probably only about 10 years old when this happened and as much as I wanted a Kirby, I would never want this guy in my house. We live in a very nice area and this guys car was some beat up piece of garbage, he took many cigarette breaks, and he was all dishevled! The only reason my neighbor had the demo was because one of her friends purchased a Kirby and had to fill out a list of friends she would recommend the unit too. There have never ever been a Kirby salesman knocking on doors in my neighborhood, and I have lived here my entire life. By hiring these shady people Kirby dealers give themselves and the product such a bad name, when in reality it really is a fabulous and well built product that cleans like no other. These dealers seem to be totally opposite compared to the corporate side of Kirby which I saw through the newsletter and on this site when the convention was at the Kirby factory.

Post# 106999 , Reply# 15   8/27/2010 at 02:41 (4,990 days old) by tolivac (Greenville,NC)        

Its not just Kirby that is suffering from salespeople problems.ALL of the DTD vacuum comapnies have this-since the vacuum companies discontinued having salesmen as employees-now "contractors"-thats when the problems began-and still haunt them.I have seen these same sort of things with Filter Queen,Areus -Electrolux,Rainbow,and even TriStar.-and any other DTD vacuum or product sales.That creep that beat up the elderly woman and kidnapped her should have been shot in the stomach and left by the road!He WOULDN'T do that again!To sum it up DTD vacuum companies and other DTD product companies should HIRE the salespeople as EMPLOYEES so they can have greater control over them.then if they screw up-the salesperson can be fired-and even promply prosicuted.

Post# 107016 , Reply# 16   8/27/2010 at 13:42 (4,989 days old) by kirbysthebest (Midwest)        
Read this

Fraud and RICO
A federal class action lawsuit is pending against Kirby under the civil action provisions of the Racketeer Influenced and Corrupt Organizations Act (RICO), for allegedly selling used vacuums as new; the complaint alleges that "Not only is Kirby aware of this practice, it “participates in the scheme by, among other things, selling to its distributors duplicate or replacement ‘Original Purchaser's Registration’ cards to be given to secondhand purchasers.""[12] The complaint also alleges that "Kirby commonly sells distributors new empty boxes and packaging material for the obvious purpose of repackaging units that the distributor previously sold to a prior customer."[13] Kirby's motion to dismiss was rejected.[12] After Kirby refused discovery requests for its sales contracts and other documents, Judge Clay D. Land compelled Kirby to disclose the requested documents.[14]

A class-action law suit was also filed against Kirby in Bullock County Court in Alabama over its sales practices, specifically it use of credit cards issued expressly to fund the Kirby, under truth in lending laws.[2] Kirby succeeded in persuading a trial judge to recuse himself.[15]



CLICK HERE TO GO TO kirbysthebest's LINK


Post# 107038 , Reply# 17   8/27/2010 at 20:20 (4,989 days old) by trebor ()        
Kirby sales gone awry

There was a time when all DTD vacuums were sold by salespeople
who worked out of an established place of business which bore the name of the product being sold, Kirby, Rexair, etc. Electrolux was noted for making sure their salespeople (mainly men) were dressed and groomed like professional business men.

The products were high in comparison to the store brands, true, but there was not a store on every corner selling vacuums, either. Kirby prices are utterly ridiculous. Since they are now assembled in the USA from parts made in PROC and elsewhere, the distributor price has dropped, but has the price? A new Kirby costs right around 400.00. So replacement cost of the machine, plus 100.00 each for the business and the distributor, and the finance company and 200.00 for the salesman, so 1,200 is PLENTY for a Kirby, and considering that Mieles and some Riccars can go for that much, it is a fair price. And it should be a firm price. Lux had non-negotiable prices under the branch system for decades.

Greed and the thought of getting rich quick is at the root of all the problems with Kirby and other DTD vac sales.


Post# 107062 , Reply# 18   8/27/2010 at 23:25 (4,989 days old) by joe22 ()        

kirby allows the sales person to get as much $$$ as they can for the machine. some friends of our family were quoted 1600, and over the next few hours (yes they guy was there for over 4 hours) the price fell to 900. that was almost a year ago.

with my help they bought one online from a reputable ebay vac store, the diamond edition for 450 and love it (like new refurb)


Post# 107067 , Reply# 19   8/28/2010 at 00:40 (4,989 days old) by tolivac (Greenville,NC)        

At one time ALL of the DTD vacuum cleaner salesmen were well dressed.Now its anything goes-i can understand no longer wearing the suits and ties-its hard to give a demo with these on-esp on a hot summer day in an unairconditioned house.I have gone thru this with TriStar. Filter Queen provides iniforms for their salesmen.This is a good idea.Just because the person is wearing a suit doesn't make him automatically reputable.And please remember if you buy ANY DTD vacuum cleaner brand on EBay or "online" the machine DOESN'T have a factory warranty.It can only be warranted by the seller.Buyer beware.I can agree greed and get rich quick are the problems in vac sales-in many of the DTD vacuum trade magazines-they show salesmen turned to regional distributers makes all kinds of money and HUGE homes and boats,and sporty cars.This can take MANY years to acheive.It won't happen overnight.Too many beginning salesmen are led to beleive the instant riches.And it leads to bad results for customers.Sometimes the best way to sell the DTD machine is let it sell itself-allow the cutomer to see the quality of the machine-forget the hype.He may then buy.On a couple of TriStar sales-the cusotmers were prior owners-the customer was writing the check as I was unpacking the machine!Just had to show her the diffrences in the new machine versus the old one.We let her keep her old machine as her second vacuum(I wanted it for my collection-was in beautiful shape)to use upstairs.Meant closing the sale.
oh yes-on the suits-this is a throwback--how many people wear suits and ties in the homes today???


Post# 107167 , Reply# 20   8/29/2010 at 04:31 (4,988 days old) by vacman117 (Chicago, IL)        

vacman117's profile picture
It really makes me angry, that tons of people get their Kirbys for VERY cheap, some of my family members did as well. But when we bought ours, it was over 2 grand. I really don't know WHY my mom paid for a vacuum, to be honest. I guess she is just not the negotiating type?

Post# 107187 , Reply# 21   8/29/2010 at 11:51 (4,987 days old) by jfalberti (Visalia, CA)        
DTD vacuum sales is cut throat

jfalberti's profile picture
When I sold Kirby back in the late 70's early 80's, our area office bordered on another distributor, about 10 miles away, if that. They were very heavy into door knocking, and it was not unusual for one of those sales people to knock on the door of a person who had bought a Kirby from our office. If it was within the 3 day cancellation period, they would quote the customer a lower price for the machine and encourage them to cancel and buy from them. Many is the time I would have to go back and try to save the sale. Sometimes the price quoted by the other distributor was so low, there was no way I could beat it, and I would end up picking the machine back up. Then I had the joy of cleaning out the machine, which was very well used by that time, and trying to sell it again. I never tried to resell it as new, but as a repo and only if the people really wanted a Kirby, but couldn't afford a brand new machine. Of course, we had new warranty cards and the buyer had full warranty when they bought one.


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