Thread Number: 43768  /  Tag: Recent Vacuum Cleaners from past 20 years
Aerus Lux 5500 Chord will ONLY retract (no stops)
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Post# 456752   9/14/2022 at 01:27 by Beatrice (Eugene, Oregon)        

I have the opposite problem of every post and video I can find ó my chord is not stuck, rather it wonít ever stop retracting. The action to pause it isnít working. I have not taken it apart yetÖ. Looking for adivce about whether itís a fix for a skilled DIYer like me, or if I ought to take it to a shop.

Thanks for any help.

Post# 456753 , Reply# 1   9/14/2022 at 08:34 by JustJunque (Western MA)        

Hi Beatrice,

I actually posted recently that I have the same problem with a Hoover Celebrity.
And, unlike you, I'm not a DIYer.
I'm hoping there's better news for your Aerus. Maybe being a newer machine than my Hoover, there might be a replacement part available.
I wish you luck. I like Electrolux/Areus, and own a few; including an Epic 6500 with the opposite problem from yours! (Cord won't retract)


Post# 456758 , Reply# 2   9/14/2022 at 15:36 by electrolux137 (Los Angeles)        

electrolux137's profile picture



Is that a C-Major chord, or a G-Minor Chord??

Post# 456764 , Reply# 3   9/14/2022 at 17:42 by Blackheart (North Dakota)        
Cord winder.

blackheart's profile picture
The cord winders on most lux machines are quite simple. The mechanism that locks the winder is a little L shaped metal piece. it falls into a gap around a track which locks it. I'm guessing that your piece is either not falling into the gap or perhaps broke off the winder. It may just need a little lubrication. Unfortunately i'm better at doing these tasks than I am describing it.

Post# 456765 , Reply# 4   9/14/2022 at 21:41 by kirbylux77 (London, Ontario, Canada)        

kirbylux77's profile picture
Beatrice, Blackheart is probably correct in his assessment as to why your cord rewinder has failed. It most likely will require complete replacement - repairing cord rewinders, in general, is a very tricky task to do, and easy to injure yourself.

Take it into your local Aerus Electrolux dealer and have them change it. One caution I will give though - DO NOT take it to just any ordinary vac shop that does repairs! Aerus Electrolux canisters are easy enough to repair, but the aftermarket parts most shops can obtain are NOT the same quality as the genuine parts that Aerus Electrolux uses. It's especially noticeable in things like the quality of aftermarket electric hoses vs genuine electric hoses. Better to have the repair done right the first time :).


Post# 456776 , Reply# 5   9/15/2022 at 07:04 by Kloveland (Tulsa)        

kloveland's profile picture
You probably already know this. The cord winder wonít lock in the vertical position (tank sitting on its butt) . Only in the horizontal position.

Post# 456789 , Reply# 6   9/15/2022 at 15:02 by Beatrice (Eugene, Oregon)        

Thanks All. It seems annoying that I canít open this thing and try to fix it but I did order a new one. Decidedly aftermarket though much cheaper than the Electrolux ones. I figured it was worth a try. Since Iím doing the work myself and Iíve already got the old one out itís not that big an investment if it doesnít last that long. But I am curious is it really prohibited to open this thing? Because I could at least salvage the cord but not if the spring is going to fly in my face

Post# 456794 , Reply# 7   9/15/2022 at 18:33 by kirbylux77 (London, Ontario, Canada)        

kirbylux77's profile picture
If you are going to cut off the cord, just pull out the cord from the cord rewinder as far as you can and cut it off. Yes, those springs can indeed be rather tricky to deal with - hence the reason many shops won't even bother trying to repair a cord rewinder anymore.

Good luck with the repairs, and hopefully the aftermarket cord rewinder will last for you if you're careful. Just note, the plastic body can be a pain to get everything lined up perfectly when reassembling, so give yourself lots of time and be patient.


Post# 456797 , Reply# 8   9/15/2022 at 19:09 by Gabowenjr (tampa fl)        
Aftermarket cord rewinders

I can tell you its better to spend the 100 bucks to get the genuine one. The aftermarket ones have a different cord and the metal rings inside. The after market one WILL fail quickly and short it out. I have seen it many times. How you can tell that the copper rings are coming apart is it willnstart making a scratching sound when you pull it out or retract it. Also I have noticed that the cords can be easily pulled out of the whole assembly. Good luck. If you want the easy way to remove the sides first get a puddy knife, place at the back of each bumper and with a hammer hit them they should budge them free forward. Also you need to have the bag door open for them to move. If you use a flat head all you will do is make holes in the bumper and your job harder. Sometime I soak the actual bumper with foaming bathroom cleaner to loosen the dirt or carbon dust.

Post# 456805 , Reply# 9   9/16/2022 at 08:30 by kloveland (Tulsa)        

kloveland's profile picture


Here is a Youtube video if you need with disassembly.





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