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Thread Number: 42777
/ Tag: Web Site Related Posts
Damaged packages |
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Post# 448472 , Reply# 1 12/7/2021 at 23:21 (475 days old) by Clothbag  (West Springfield, Ma.) |
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Additional information My phone needed to be charged so I couldn't finish the original post. Here are a few pictures of the box that the Royal 880 came in. Fortunately the motor unit was very well packed and not damaged. | ||
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Post# 448476 , Reply# 2 12/8/2021 at 02:14 (475 days old) by KirbyClassicIII (Milwaukie, Oregon) |
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Clothbag | ||
| Post# 448504 , Reply# 3 12/8/2021 at 16:11 (474 days old) by human (Pines of Carolina) | ||
I've had a couple of issues...
In the past few months, I bought a Kirby Legend 2 Reno Group (shampooer, Zip Brush and related accessories) off of eBay and the seller taped up the original Kirby box and slapped a shipping label on it with no padding or anything inside the box. Fortunately, nothing was damaged, except the box itself, which got a little crushed on one end and of course had packing tape all over it. I managed to peel most of it off after cutting away the packing label. When I messaged the seller to let them know I was disappointed with their packing job since I considered the original box to be part of the item and not just a container, they responded with surprise, saying they'd not thought of it that way.
On two occasions a little more recently, I bought vacuums from Shopgoodwill.com, a Kirby Classic III and a Kirby Heritage 84, both of which were shipped completely assembled in humongous boxes, actually two big boxes taped together. The Classic III had some thin protective wrap around it but the Heritage had none. Both boxes were pretty mangled they arrived but fortunately, the vacuums were not. | ||
| Post# 448571 , Reply# 5 12/10/2021 at 16:32 (472 days old) by huskyvacs (Gnaw Bone, Indiana) | ||
It really depends on how backed up the parcel hubs are (with it being holiday shopping season - very) and the weather. It's also just complete luck. Sometimes bins can sit out in the weather and be damp or have puddle in them and then when your package gets put in, if it's on the bottom, it could get soaked.
I haven't had any packages arrive damaged luckily in some years. I nearly lost one last month because seller used a single wall box and one strip of tape to ship it off. It got abraised off on the conveyor belt on half the side but somehow still managed to contain itself to let my Electrolux Guardian arrive unscathed. DHL is really really good at getting packages mailed efficiently and safely, not even a smudge can be expected on the parcel. But I think they only ship International primarily, I have never seen anyone use them stateside. The main issue I have been having is slow shipping - which is understandable with the virus - but I have had a package that never got scanned for a week and a half coming from Texas, then it's been sitting in my city sorting hub for 4 days and not moved. It's literally less than 2 miles from me. It's aggravating. | ||
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