Thread Number: 40845
/ Tag: Brand New Vacuum Cleaners
Riccar Radiance Premium Dirt Sensor |
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Post# 433957 , Reply# 1   10/22/2020 at 13:00 (1,279 days old) by Vacuumdevil (Vacuum Hell )   |   | |
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Post# 433964 , Reply# 2   10/22/2020 at 15:15 (1,279 days old) by Kirboover (Watertown, South Dakota)   |   | |
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Post# 433966 , Reply# 3   10/22/2020 at 15:30 (1,279 days old) by dysonman1 (the county)   |   | |
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When I worked at the Tacony Factory, dealers who couldn't or wouldn't fix one were urged to send it to the factory to the Technical Services Department. The department fixed the machine and charged the dealer's account. They used an entire bag of rice to clean the sensor. If that didn't fix it, the circuit board was replaced.
If you read the warranty in the last page of the owners manual, I believe it revokes the warranty for 'non legitimate' sales like eBay. I think for warranty work, it has to be purchased from a dealer with dealer's receipt. I still have the email from the vice president of Tacony spelling out how the warranty works and what was enforceable against the company. |
Post# 433980 , Reply# 5   10/22/2020 at 19:01 (1,279 days old) by Ultralux88 (Denver, Colorado)   |   | |
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Let me make sure I understand correctly, are the amber lights staying on or not turning off? Things tend to get caught in there and make the lights stay on, as something Is stuck in the path of the infrared beam. If they aren't coming on, I'd be more worried about a problem with the electronics that run that thing.
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Post# 434003 , Reply# 6   10/23/2020 at 05:06 (1,279 days old) by huskyvacs (Gnaw Bone, Indiana)   |   | |
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Take apart the vacuum and find the sensor and clean the eye with rubbing alcohol on Q-tip and a can of compressed air. I don't see how sucking rice up would help, it would just make more dust and none of it would clean the eye.
I had the same issue with the child-protection sensor eyes on my garage door. But I later took that garbage down and replaced the motor with a vintage model that didn;t have those things, got so annoying to deal with. If a spider made a web over it, it would trigger them. |
Post# 434040 , Reply# 7   10/23/2020 at 14:37 (1,278 days old) by asb114 (Pittsburgh, PA)   |   | |
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Hello, I am also located in Pittsburgh and am interested in one of these. Where are local dealers? |
Post# 434139 , Reply# 8   10/24/2020 at 17:49 (1,277 days old) by domblom36 (Columbus, OH)   |   | |
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If you visit Riccar’s website they will give you a list of authorized dealers/servicers in your area. There’s a few in the Pittsburgh area. |