Thread Number: 39764  /  Tag: Brand New Vacuum Cleaners
Am I The Only One.....
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Post# 422087   3/23/2020 at 21:49 (1,487 days old) by repairman (Woodridge, IL)        

That hates Miele? Every time they come in the shop for not turning on (while under warranty), they either have faulty cords or bad motors. I find it amazing that someone would spend hundreds of dollars on a vacuum only for it to die like that. I have to give Miele credit for offering a 7 year warranty on the motor, but I can't imagine how much money they lose. If somebody wants a reliable upright, they could just buy a Riccar Vibrance for less than $350. Does anyone else in the repair industry feel the same way?

Post# 422094 , Reply# 1   3/24/2020 at 11:24 (1,486 days old) by crazykirbydude (Lexington, KY)        

crazykirbydude's profile picture
Me too. The uprights are way more electrically complex than they need to be and they're way too bulky, weighing MORE than a Kirby G Series, and the Miele doesn't even have self propel! The canisters are okay, but the cheap plastic hoses, the overcomplicated circuitry, and the tiny bags, which are crazy expensive, are real turn offs for me. I much prefer my Kirby and Electrolux vacuums. I would buy a SEBO before I buy a Miele. I have used both the Windsor Sensor XP12 (SEBO X4) and the Windsor Axcess (SEBO Dart) and I was quite impressed by both of them.

Post# 422101 , Reply# 2   3/24/2020 at 13:55 (1,486 days old) by vacfan1982 (Cardiff)        

vacfan1982's profile picture
Miele cylinder cleaners may not be built as well as they were years ago but the build quality is still quite good and should last at least 10 years. We pay a lot less for Miele and Sebo here, you can get a basic C3 for £150. I think that is excellent value. The bags are 4.5 litres so not tiny they cost around £2.50 and they are the best bags I've seen.

Post# 422104 , Reply# 3   3/24/2020 at 15:23 (1,486 days old) by crazykirbydude (Lexington, KY)        

crazykirbydude's profile picture
The bags here are $20 for a three pack. I can get a 3 pack of HEPA Kirby bags for around $13, and the Kirby bags are much bigger. If I had to buy a German vacuum, I would buy a SEBO. They seem well built, yet lightweight, and match or exceed the Miele in cleaning performance.

Post# 422105 , Reply# 4   3/24/2020 at 15:32 (1,486 days old) by vacfan1982 (Cardiff)        

vacfan1982's profile picture
£10 for a 4 pack here. I'd say Sebo are built better but the Miele has more airflow and better filtration. I'd be very happy with either Miele or Sebo.

Post# 422110 , Reply# 5   3/24/2020 at 17:05 (1,486 days old) by Jo (Dallas,TX)        
Debating which is best

Give me an Aerus any day over all those other machines for durability and ease of use. Yeah they are expensive but they last far longer. It’s never convenient and always frustrating when an appliance fails and when there’s not good service behind it if it does fail, the frustration gets worse. Know some with those simplicity Riccar uprights. They are not impressed for the price they paid some years down the line.

Post# 422111 , Reply# 6   3/24/2020 at 17:39 (1,486 days old) by huskyvacs (Gnaw Bone, Indiana)        

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I hate all those luxury brands because they purposely do not sell or make excess parts to sell as spares. They do not want you to fix them. They want you to throw them away and buy a new one. You spend $600 on a vacuum just to have it last 2.5 to 3 years? That's not right. Furthermore, they will only honor the repair if its done at a certified dealer, and with brand new OEM parts that have been marked up 80% more because they know you need it. Any company that does that is scum.

Also a $500 vacuum doesn't clean any better than a $50 vacuum - just the same as a $700 phone still makes the same phone call as a $15 prepaid. I come from a family that doesn't flippantly throw money away, so I don't fall for consumerism with that "more money means better product" gimmick.

I have a Miele Black Diamond (very rare) and when I was rebuilding it - I had to import most of the parts from Germany. It took 2 years buying 1 part at a time as I could afford it to rebuild it. That's how badly Miele sucks. When I tried to eMail Miele to get a manual for it from their files (a lot of companies do that) - they had no idea what vacuum I was even talking about! They said they never made one of that model. I had to laugh.

I'd rather get a 1950's Kirby at Goodwill for $10, spend $50 repairing it and restoring it myself, and then have it last another 90 years.


Post# 422116 , Reply# 7   3/24/2020 at 18:52 (1,486 days old) by Lux_Luthor (Tennessee)        

I find it crazy that the cost for Miele is ridiculously more in the US than it is for Germany. I understand it’s an imported product, but 5-10 times the cost really necessary? Also I don’t understand why they don’t have a mini motorized tool available at all. Turbo brushes are OK, but powered ones work better.

Additionally, I have found the charcoal activated HEPA filter that they used to sell does not eliminate odors from the exhaust.

I do think the performance of Miele is good, but they are lacking in some areas.


Post# 422119 , Reply# 8   3/24/2020 at 19:04 (1,486 days old) by n0oxy (Saint Louis Missouri, United States)        
Miele

I have a Miele C1 Olympus, it's a nice straight suction canister. I've heard that Miele parts are very expensive, fortunately I have not needed to buy any of those. I think Sebo's build quality is a bit better than Miele's. When it comes to uprights, I would avoid Riccar, the quality is definitely not what it once was. In my view the best upright you can get is the Sebo Felix. The design of that machine is ingenius, it's an upright but it gives you the flexibility of a canister.
Mike


Post# 422141 , Reply# 9   3/24/2020 at 23:34 (1,486 days old) by crazykirbydude (Lexington, KY)        

crazykirbydude's profile picture
I think the base model Riccar SupraLite is a nifty little upright. I would stay away from everything else though.

Post# 422152 , Reply# 10   3/25/2020 at 12:19 (1,485 days old) by vacuumdevil (Vacuum Hell )        
Ok Boomer 😁

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@repairman I know you'll be in good company here.


I equate the misunderstanding of German cars in the US that used to be .
There used to be I misunderstanding that German cars were hard to fix because they were different fix. however my wife's s5 is far easier to work on than the Chevy lumina.

I've rarely ever seen manufacturer defect electrical issues especially with a Miele. They do tend to get abused by some of their owners pretty bad just like any other vacuum.

I find it interesting that you would then turn around and Shill for a much lower quality product.

You remind me of an old auto mechanic I know who once said. "They're all pieces of shit no matter how sporty or fast they are" "at the end of the day you'd rather not be working on any of these pieces of shit"




Post# 422170 , Reply# 11   3/25/2020 at 17:23 (1,485 days old) by crazykirbydude (Lexington, KY)        

crazykirbydude's profile picture
A vacuum cleaner does not need any sort of complex circuitry. Period. If a mid 70s Electrolux Super J doesn't need a circuit board, neither should a Miele.

Post# 422175 , Reply# 12   3/25/2020 at 18:50 (1,485 days old) by human (Pines of Carolina)        
My sentiments exactly...

human's profile picture
Huskyvacs wrote:
I'd rather get a 1950's Kirby at Goodwill for $10, spend $50 repairing it and restoring it myself, and then have it last another 90 years.

cazykirbydude wrote:
A vacuum cleaner does not need any sort of complex circuitry. Period. If a mid 70s Electrolux Super J doesn't need a circuit board, neither should a Miele.

I reply:
Coudn't have said it better myself. With high quality vintage Kirby and Electrolux models available in the second hand market for a pittance, it makes exactly zero sense to shell out for a new machine that's just a pile of circuit boards, waiting to self-destruct a week after the warranty expires. The total cost of ownership equation just doesn't add up on these machines.


Post# 422180 , Reply# 13   3/25/2020 at 21:30 (1,485 days old) by crazykirbydude (Lexington, KY)        

crazykirbydude's profile picture
One of my other hobbies is working with computers, and I've seen computers that have overheated and died due to a bit of dust buildup on the sensitive electronics. Now tell me, does it make sense to put those same sensitive electronics into a machine which is literally designed to deal with dirt? The most outrageous example of this is Hoover's React upright WITH A MICROPROCESSOR that's designed to communicate with your cell phone. Why in the world does an UPRIGHT VACUUM CLEANER need to be connected to a phone to operate? It's quite literally the stupidest design I've ever seen. The best part is that the only function that the app serves is to control the brushroll, adjust the height, and check for clogs, which is something that could have easily been accomplished with a simple rocker switch, diaphragm switch, and a height pedal/knob. I should not have to create an account with Hoover and connect my vacuum to my phone just to use AN UPRIGHT VACUUM CLEANER! I'm a techy guy, but I only appreciate technology where it belongs, which is inside my computer case, not in my vacuum cleaner. I will attach photos of the offending vacuum and the accompanying phone app.

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Post# 422199 , Reply# 14   3/26/2020 at 02:26 (1,485 days old) by vacuumdevil (Vacuum Hell )        

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@crazykirbydude the old school Electrolux has that used a klusterfuk of vacuum lines to control multiple switches and things. this ended up being less reliable than most circuit boards with the mechanical switches internal parts in lines dry rotting.
Don't even get me started on the internal clogging issues of some of those lines.
Solid state electronics are really reliable these days. If you've ever taken apart an Electrolux 2100 to 6500 series canister it is far more prone to failure then something like a Miele or SEBO that have been using circuit boards 35+ years.

The only Miele I have ever seen that had electronic problems was the blue moon, original 500 series red velvet & Silver moon . Those are all hoes related. But everything else has been very solid.

But I will definitely agree with you Hoover,Roidmi do not need to have a Bluetooth module with an app to spy on you. Just like thermostats don't need to connect to the internet.


Post# 422204 , Reply# 15   3/26/2020 at 06:21 (1,484 days old) by vacfan1982 (Cardiff)        

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Alex I've had my Miele S5 for 7 years now. No problems whatsoever. I've also had an S8/C3 for 4 years without any problems. I speak as I find and I find Miele to be very reliable. 👍

Post# 422206 , Reply# 16   3/26/2020 at 08:05 (1,484 days old) by Lux_Luthor (Tennessee)        

I bought one new that had a bad wand that didn’t power the power nozzle, and then the button to extend the wand on the new one broke. My very first brand new Miele had a hose short out in the first week of owning it. Both models were the Delphi. One was white, one was blue. Had a C3 that the “quick release” latch on the power nozzle was broken out of the box. Luckily no circuit board issues, but hose, wand, and power nozzle issues happened on 3 different canisters, all of which were brand new. 2 of which were broken before ever being used.

Post# 422207 , Reply# 17   3/26/2020 at 08:38 (1,484 days old) by vacfan1982 (Cardiff)        

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You've had a lot of bad luck haven't you. Have you been walking under ladders? 😆

Post# 422210 , Reply# 18   3/26/2020 at 09:05 (1,484 days old) by Lux_Luthor (Tennessee)        

Right? 😂
I can’t recall ever having issues like that with any other brand. I’ve been through a number of vacuums because I like to try different ones. But Miele has been the only brand I’ve had that has been broken right out of the box or within a matter of days. And I’m very easy going on my machines, so it wasn’t user error.
Makes me wonder if Sebo is better. I thought about a Felix, but the heated exhaust while trying to use it in canister mode was a turn off for me.


Post# 422213 , Reply# 19   3/26/2020 at 11:38 (1,484 days old) by crazykirbydude (Lexington, KY)        

crazykirbydude's profile picture
At least when the vacuum lines failed on the Electrolux, it didn't cripple the whole vacuum!

Post# 422214 , Reply# 20   3/26/2020 at 12:09 (1,484 days old) by Gmarquez (Central California)        

I have to say I quite disagree having owned an Electrolux Olympian, 1205, model L, rainbow e2 silver and just recently acquired an Aerus guardian my Miele monte verde blows them all out of the water. The suction and airflow is much stronger than any of theirs. I’m also confused at the claim that they have small bags I can easily get 3-4 months out of one bag and this is with the smaller FJM bag. Not to mention the Miele wands are the only canister wand that I’ve used that’s actually tall enough for me to use without having to drop my shoulders down. And as far as reliability is concerned I’d place them on the same level as Electrolux/ aerus as none of the canisters I’ve owned have ever needed any repair. And when I worked in a vacuum store for about two years there was one Miele that came in for repair in that time frame compared to about 3 Electrolux’s about probably about 1-2 kirbys a week. And I’m also confused by the claim that they’re build quality isn’t on par with other high end brands, the guardian I recently got is about 3 years newer than my Miele yet the Miele plastic doesn’t have any squeak at all compared to the plastic on the Electrolux which sounds like it’s hardly holding together.

Post# 422217 , Reply# 21   3/26/2020 at 13:33 (1,484 days old) by vacuumdevil (Vacuum Hell )        

vacuumdevil's profile picture
@Gmarquez 💯

@vacfan1982 you're definitely right some people have had bad luck walking under ladders. 🤣😂

@crazykirbydude It sure can and will.
I have an Electrolux epic 6500 then I will be doing a full refurbish on I'll be sure to post that in 4k on here for you all to see how complicated that machine is because they refuse to use solid state circuitry. Oddly enough in the many years I've been fixing vacuums I've repaired more Electrolux for dry rotting and vacuum switch fellow related issues ,then PCB issues with both Miele and SEBO combined.


Post# 422232 , Reply# 22   3/26/2020 at 18:08 (1,484 days old) by Jo (Dallas,TX)        

GMarquez: One side effect of Lexan plastic is the creaky squeaky sounds it makes when flexed and pieces rub together. That’s why the Aerus and Electrolux’s do that. Yes it’s a disconcerting sound, but if you’ve ever experienced trying to break Lexan, which is nearly impossible, you’ll realize that the creaky sound is something to accept for a plastic that is very difficult to crack or break.

Interesting that some have seen Electrolux’s with vacuum air tubing that dried out. Have several older machines never to experience that issue but did see it once on an LX but the machine was over 60 years old at that point!

I think the quantity of repairs a vacuum shop sees on any one brand might be due to the average number of that brand that’s out there in the general area served by the store. If a lot of Electrolux’s and Kirby’s are out there compared to Miele’s then you’d be apt to see less Miele’s as a result.

Jon


Post# 422235 , Reply# 23   3/26/2020 at 18:33 (1,484 days old) by Gmarquez (Central California)        

JO, it’s funny you mention that the numbers of machines in the area could have played a roll in the frequency of their visits. It made me realize that all three of the Electrolux machines that came in where probably from around the early 90s I think they where all ambassadors, this made me wonder if our Electrolux dealer had closed so I looked it up and it turns out they’ve been closed for quite some time this would explain both why it’s so rare that we got them in and why they where all from around the same time period. The Mieles however where a different story both our store and the local oreck store where pretty High volume Miele dealers I’d say someone came in at least 2-3 days a week for Miele bags so they where definitely out there.

Post# 422252 , Reply# 24   3/26/2020 at 23:58 (1,484 days old) by crazykirbydude (Lexington, KY)        

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I've seen a lot of Electroluxes, and I can say that I've never seen a broken plastic body. I'm 17, 6 feet tall and I weigh 190 pounds, and I can stand on a plastic bodied Electrolux without the plastic cracking or breaking. Also, the Aerus Lux Guardian Platinum has 100 CFM from the power nozzle, so it's hardly a wimpy cleaner. The Lux Classic and Lux Legacy are only a few CFM behind.

Post# 422258 , Reply# 25   3/27/2020 at 03:49 (1,484 days old) by vacfan1982 (Cardiff)        

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The Lux platinum has 80 CFM at the nozzle. Mike got 90 CFM from the Miele C3 nozzle with the Sebo ET1. Not that an extra 10 CFM is gonna make a noticeable difference.

From what I've been told the Lux power nozzle isn't great. 🤷


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Post# 422264 , Reply# 26   3/27/2020 at 11:11 (1,483 days old) by vacuumdevil (Vacuum Hell )        

vacuumdevil's profile picture
@crazykirbydude good to know that you're a child.

@vacfan1982 that's such an interesting machine. It's oversized for no apparent reason the hose is a little short on it too I found one using it.
I think there's a noticeable difference in maneuverability of that Electrolux vs any miele,SEBO or modern canister with casters.

I would like to point out one other thing is that Mike test Vacuums in Europe which often have completely different motor setups than their American counterparts.



Post# 422266 , Reply# 27   3/27/2020 at 11:41 (1,483 days old) by vacfan1982 (Cardiff)        

vacfan1982's profile picture
That is true Alex I think the Miele C3 Mike tested had a 1600w motor which of course is not allowed in the EU today as 900w is the maximum. My Miele S5 has a 2200w motor 😄

I do like the Lux Platinum or Lux Intelligence in Europe but as you say it looks a bit bulky to manoeuvre around. It's very well built though. I am tempted to purchase a used one from Germany. I've seen them going for around £300.


Post# 422267 , Reply# 28   3/27/2020 at 11:50 (1,483 days old) by crazykirbydude (Lexington, KY)        
vacuumdevil...

crazykirbydude's profile picture
I found your comment extremely offensive. That was quite rude and completely uncalled for. I'm still entitled to my opinion, no matter my age. Also, 17 is HARDLY a child. 11, maybe, but 17? I think not. If you feel the need to belittle a teenager on the internet over a vacuum cleaner, then you have some serious issues. I'm quite disappointed in everyone here. This started out as a respectful debate, and it ended up in petty bickering. This site as a whole as gotten so toxic that it is impossible to have an unpopular opinion. I simply stated my opinion and shared my personal experiences, and I got attacked for it. Immature adults suck the fun out of this site.

Post# 422268 , Reply# 29   3/27/2020 at 11:53 (1,483 days old) by crazykirbydude (Lexington, KY)        

crazykirbydude's profile picture
I've heard somewhere that Aerus Electrolux intentionally throttled the CFM at the nozzle to make it easier to push. Still, 80 CFM is quite good for a canister.

Post# 422271 , Reply# 30   3/27/2020 at 12:01 (1,483 days old) by vacfan1982 (Cardiff)        

vacfan1982's profile picture
Yes 80 CFM is very decent. And you're correct anything above 90 CFM will make it difficult to push unless self propelled.

The Vorwerk has 100 CFM at the nozzle on the highest setting it becomes difficult to push.

Don't take anything that's said on here to heart it's just a bit of fun. Most of what I say is tongue in cheek 😛


Post# 422293 , Reply# 31   3/27/2020 at 19:30 (1,483 days old) by crazykirbydude (Lexington, KY)        

crazykirbydude's profile picture
I don't think the intention was to poke harmless fun. It's quite obvious that vacuumdevil intended for his comment to be demeaning. Anyways, I'm moving on now. The Aerus Electrolux canisters all pull around 90-100 CFM at the end of the second wand. I think it's the neck on the power nozzle that is restricting the airflow. I the Aerus Electrolux nozzle is still a great nozzle nonetheless, and maybe using one with a Miele canister would change my opinion on Miele canisters. I do not like the uprights though, and I never will.

Post# 422304 , Reply# 32   3/28/2020 at 00:57 (1,483 days old) by tolivac (Greenville,NC)        

The aerus Lux Platinum is a very good performing vacuum----BUT the circuit boards in these machines fail FREQUENTLY-I have two of these vacuums-each has had its board replaced TWICE under warrantee.Other vacuums I have with boards don't have this problem.

Post# 422525 , Reply# 33   3/31/2020 at 18:38 (1,479 days old) by myles_v (Fredericksburg, VA)        
Adin Raiche...

myles_v's profile picture
Just ignore Alex, I think he gets a kick from being a senseless asshole toward his fellow collectors. He already had his panties in a bunch from people hating on his beloved Mieles.


Back to the topic at hand, I prefer Miele in terms of ergonomics, but I prefer Sebo for durability and ease of repair. However, someone said that Miele has tiny bags. They may appear to be small, but I can go as long as two months between bag changes if I were to only use my Miele in my house with two cats and a large dog. Their bags are very well designed and maintain cleaning performance as they fill up much better than most paper bags do. I think that Miele machines are overpriced on the American market compared to European markets, but they are good machines. The only issue that I've seen to be somewhat common with them relates to the hoses, I've seen a few that split near the handle. This is caused by improper storage of course, but it is something to note. I've never heard of a Miele with a burned out motor from normal use.

It's nice to long for a time when vacuum cleaners were simpler, but it's just like wishing the same thing for cars. Sure, they are all computer controlled and have seemingly unnecessary circuit boards now, but we benefit from these advances in ways that many of us likely don't realize.


Post# 422790 , Reply# 34   4/4/2020 at 23:11 (1,475 days old) by speedqueen (Harrison Twp MI)        
Another service tech here..

Hate Miele, all I see of them is failed cord reels, endless failed cord reels, and many after just a few years of purchase or after previous cord reel replacement. I have an Electrolux LX with original cord reel accessory, and a 1205, never any trouble with them, or my GE swivel top, or even the current production Hoover cord rewind machines, eventually it won't go back in on a Hoover, but it never stops conducting like a Miele cord reel will. It's a darned expensive part too($100+), and a pretty penny for a labor charge as well.

@vacuumdevil, you've never seen the speed control circuit fail on a Miele? Really? It's a big repair expense as the board is mounted to the motor and not a separate part for ordering. What likely fails is the triac. I dabble with electronics of all ages and could fix that, but then I have to hunt down the proper one(preferably using the NTE cross reference).


Post# 422797 , Reply# 35   4/5/2020 at 01:16 (1,475 days old) by repairman (Woodridge, IL)        
speedqueen

When Miele warranties the motor, they also send out a circuit board since it is part of the assembly. Mind you, shops are wasting time that could have been spent making money on a vacuum without these problems. I remember I has a red Dynamic U1 where the brushroll motor would cut out every time you turned it to the left. This thing was 3 years old and after replacing a bunch of parts at Miele's discretion that were not covered, (parts warranty expired) the machine still didn't work. We ended up telling the customer to live with the issue. I probably had about 16 hours of labor into it and I just wanted to smash it in pieces.

Post# 422817 , Reply# 36   4/5/2020 at 13:32 (1,474 days old) by vacuumdevil (Vacuum Hell )        

vacuumdevil's profile picture
@crazykirbydude sorry don't take offense. I'm not trying to offend you or belittle you and anyway.
Legally you are a child at 17 those are the facts.

@myles_v Don't stokke the fire calling somebody a child who is legally a child is not an insult. Not by a long shot.




@speedqueen are you speaking of the trizact board inside the motor?
That parts change as a whole assembly with a motor. Once the red light turns solid just change the part as the engineers intended.


@repairman Do you have the Miele S7 repair DVD?
Did you attend Miele dealer training on the s7?
16 hours of Labor my heart goes out to you.


Post# 422845 , Reply# 37   4/5/2020 at 22:38 (1,474 days old) by speedqueen (Harrison Twp MI)        
@vacuumdevil

You just made my point for me, when a simple little part like a triac($2-5) fails instead of even a whole board being replaced, you have to replace the entire motor and board as a whole expensive assembly, "as the engineers intended".

Triacs can be sensitive components to power surges too, sometimes the usual protection of just a varistor/MOV/Voltage Dependent Resistor just isn't enough to keep the triac from being cooked by a small spike.



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Post# 423127 , Reply# 38   4/10/2020 at 08:04 (1,469 days old) by Ctvacman (CT)        

Maybe I’m a rare breed but I don’t care about reliability with most things, as long as performs well, I own four Mieles and have not had any issues but they are in rotation. If it broke I would get it fixed, the way I look at it that I’m helping keep the dealer in business after the sale lol. If I was a dealer I might be annoyed by machines coming in for the same problem all the time, but then you have to remind yourself that at least you’re getting business and it can’t all be about sales especially in this economy where most people don’t frequent vac stores.

Post# 423138 , Reply# 39   4/10/2020 at 13:24 (1,469 days old) by gottahaveahoove (Pittston, Pennsylvania, 18640)        
NOT getting involved in anything, but..................

gottahaveahoove's profile picture
everyone is entitled to his/her opinions. THAT is WHY we convene in here: to share, trade, laugh, teach, etc. As you know, I'm all Hoover. However, I'd never bash another collector, vacuum company, etc. In the 13 years I'm in here, I've never done that. Check the archives. I'm not perfect, either. But, I feel we should always welcome input, and, young men, (17), have the same right to express in here.
There are lots of 'other' vacuums about which I know very little. I rely on the other members for correct info. Sometimes, it's crystal clear. Other times, it's false. So, I've learned: everything in here is not always "Gospel". As the reporter said, "If your mother says she loves you, check it out".
Let's carry on civilly.


Post# 423169 , Reply# 40   4/11/2020 at 07:44 (1,468 days old) by Tseg (World Traveller)        

I have a U1 Jazz upright and C3 Alize cannister... for the C3 I have nearly every powered and unpowered hose and attachment. My only repair issue was after a year my SEB236 electric power head had the mechanical height adjuster stop working and that was fixed under warranty.

Yes, I'm a Miele fan-boy, and really like how the vacuums perform in general but LOVE how the bags perform. I love that after years of use the bag compartment is spotless, it doesn't even need wiped out. Despite being small, the bag holds a lot.

But as a realist I will admit the U1 can be a bit unwieldy. It is relegated to use on a single floor where I have wall-to-wall carpet and it behaves admirably in that very defined situation. I will admit if I try to vacuum larger stiff pieces of debris they can clog the vacuum head inlet... has happened twice to me over a few years. Actually my wife was vacuuming to create the clog as I would know better not to try to vacuum such debris, but I discovered and cleaned things out. I also own a Sebo Felix and if I could have only 1 it would be the Felix, although I wish it had a headlight.

I'm not a huge fan of cannister vacs as I find pulling the cannister around a house with a lot of corners and tight spaces a bit of a burden, but for versatility of dust/debris pickup in any situation my C3 is truly outstanding. I really love how the hard floor parquet attachment performs.

All I know is vs. when I had a single Dyson DC14 for years to clean the same house my house seems and is a lot cleaner, I don't have sneezing fits after vacuuming, keeping my vacuums clean is not a disgusting chore and I now have versatile tools for all my dusting/vacuuming needs. I love the wonders of a Magic Eraser on my vacuums so they all look as good as the day I bought them.


Post# 423432 , Reply# 41   4/14/2020 at 00:19 (1,466 days old) by repairman (Woodridge, IL)        
Vacuumdevil

I am not trained, but my coworker is. He couldn't figure out the issue either. We have the DVD and we couldn't find any information on this issue. None of the technicians at Miele knew what was going on either. I thought it was wiring but they said that wasn't the problem. I honestly don't know what happened or how the customer reacted. I was on vacation and my boss called to tell me that the machine was given back to the customer. Never heard anything after that and that happened around June 2019.


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