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Post# 410557   6/16/2019 at 09:15 (387 days old) by rodknock95 (Salem, Missouri)        

Is anyone having problems accessing the site sometimes? It was unavailable for me from about 6 yesterday till sometime in the early hours?


Post# 410588 , Reply# 1   6/17/2019 at 09:31 (386 days old) by dysonman1 (Rolla, MO)        

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Constantly having problem "finding the server". It's very frustrating. Ever since the server change, Safari can't find it, google can't find it, internet explorer can't find it. Once every blue moon it will show up.

Post# 410589 , Reply# 2   6/17/2019 at 11:33 (386 days old) by gottahaveahoove (Pittston, Pennsylvania, 18640)        
It has been

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seamless for me, Robert. Thank you.

Post# 410593 , Reply# 3   6/17/2019 at 14:31 (386 days old) by Unimatic1140 (Minneapolis)        

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Since 99% of the users here are having no issues connecting to the site, I decided to take a look at how rodknock95 and dysonman1 are connecting to the site. What is interesting is the key link I see between both of you guys is your Internet Provide seems to be "Fidelity Communication". I suspect Fidelity is having issues with their DNS server at times, you may try calling their technical support number when this happens and let them know that only the Fidelity customers are having trouble connecting to Vacuumland.

Post# 410596 , Reply# 4   6/17/2019 at 19:45 (386 days old) by rodknock95 (Salem, Missouri)        

i shut my phones wifi off and then the phone could access the site. So I sent them a email and told them to fix it....we shall see

Post# 410638 , Reply# 5   6/18/2019 at 16:10 (385 days old) by Dysonman1 (Rolla, MO)        

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So frustrating. Vacuumland is the only website this happens to for me.

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Post# 410640 , Reply# 6   6/18/2019 at 17:26 (385 days old) by blknblu (CT)        

no issues accessing the site from southwest Connecticut.

Post# 410659 , Reply# 7   6/18/2019 at 22:18 (385 days old) by S31463221 (Frenchburg, KY)        
Iím having that issue too....

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Itís very sporadic, and only seems to happen when Iím connected to our WiFi at home. Iím using Safari for a browser, but the minute I switch from WiFi to 5Ge, it comes right up. Again, not happening all the time (on WiFi now with no problems), but I have received this message multiple times since switching to the new server.

Post# 410674 , Reply# 8   6/19/2019 at 08:56 (384 days old) by Unimatic1140 (Minneapolis)        

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It's definitely the DNS server of your internet provider that is causing this issue, their DNS server is not updating fast enough. When you switch off the router and use the cell-tower connection it uses a different DNS server that's why it's usually working from cell service.

Question, when you guys are receiving this message, can you connect to and The reason I ask is they all are on the same server. No one on has reported this to me.

One temporary fix (but sort of technical) would be to edit your system's hosts file to point directly to the Vacuumland IP address.

You edit your hosts file and add the following line to the bottom and save:

However to change your hosts file you have to start notepad "as administrator". The link below has instructions on how to do this depending on what system you are using...


This post was last edited 06/19/2019 at 09:27
Post# 411030 , Reply# 9   6/29/2019 at 18:55 (374 days old) by Gus ( Montevideo Uruguay, South Am.)        

I live in Uruguay and always access to both sites. Thank you Rob.

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