Thread Number: 38557  /  Tag: Brand New Vacuum Cleaners
Very High Priced Vacuums - The Future?
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Post# 409990   5/31/2019 at 12:43 (308 days old) by robsmith1977 (Pittsburgh, Pennsylvania)        

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In all of the years that I've been alive, I never thought I would see a $2,500.00 vacuum cleaner (that was not a central vac or a commercial appliance) being sold to the average customer. Companies like Aerus and Rexair are now doing this. Where do you think these companies will be in 5 - 10 years? Who in their right mind would spend that much money on a vacuum? I mean you'd have to be a fool not to see that the cost to produce them couldn't be more than $300. Thoughts?

Post# 409992 , Reply# 1   5/31/2019 at 13:40 (308 days old) by luxkid1980 (Richmond, Virginia)        

Well, as the old saying goes, you get what you pay for (or don't pay for). I personally would not pay those high prices because I can't afford to do so. There are perfectly good used machines out there for a lot less that will last a long time. I wouldn't say someone was a fool to spend that much money if they want to do so. Just look at cars, refrigerators, washers/dryers, etc. They all have huge markups; that's how businesses make money and stay in business.

As far as Aerus goes, they sell quality machines that the owner can expect to last for years and years with proper care. The same may not be true for the $100-$150 vacuum from Target or Bed, Bath and Beyond. Keep in mind too, when someone buys a cleaner from, say Aerus, they are also buying into a relationship for service and repairs, should they ever need them. I truly believe Aerus will be around for many more years. They have built a reputation, just like the former Electrolux name, that people respect.

Post# 409993 , Reply# 2   5/31/2019 at 13:54 (308 days old) by human (Pines of Carolina)        

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Yes, one of the challenges companies like Aerus and Kirby face is they also have to compete with themselves. It's hard to justify shelling out a couple of grand for a new high-end machine when well maintained secondhand models that still have decades of use left in them can be had for about the same price as a brand new plasticrap vac that's maybe going to last two years with the typical (ab)use they receive. And that's not to mention the ones that are left on the curb with a full bag and a broken belt.

Post# 409997 , Reply# 3   5/31/2019 at 15:49 (307 days old) by kirbybb (Ohio)        

I know I'm new here and new to collecting but here are my thoughts and opinions on this one. So far my favorite vacuum is Kirby and although I've never purchased one new I've heard the price range is $1200 USD and up. That is a lot of money for something that sucks up dirt and takes mild abuse from time to time. One pro for Kirby is their factory rebuild program for original owners. I was at a local thrift store looking around and noticed an Aerus store a few doors down. I went in to look around at their new vacuums and was asked if I needed help. I proceeded to ask about servicing my Kirby Heritage 2 in which the gentleman asked what was wrong with it. I said nothing really but you can rebuild the motors, replaced the bearings, fan and basically make the machine new again. He said Kirby doesn't do that anymore and if it needed serviced they would likely order a new motor for it. I just walked out of the store shaking my head.

Now I understand I'm asking the Lux guy to fix a Kirby and he wants me to buy his machine. However, I also understand that they could fix my machine, get my business, and keep me in their store which is an opportunity to sell me a Lux. I don't know much about the new Aerus machines but I was told my Miele motor is not serviceable. If something breaks on that machine it is costly. That model doesn't sit well with me on a vacuum that was over $800 new.

So for me, if I were to buy a new machine over $1000 it would be a Kirby as I know I would get the value out of that machine for 25 or more years. Spending over $2000 for a newer plastic machine like Miele or Aerus is out of the question. Now my focus is pre-tech-drive Kirby's and maybe an old Hoover Convertible to take me back to my childhood from time to time.

Average consumers will continue to buy Shark and Dyson and throw them away every few years like we are trained to do. Everything is a consumable now which is really sad.

Post# 410001 , Reply# 4   5/31/2019 at 17:48 (307 days old) by huskyvacs (Midwestern US)        

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Well people will spend $800 on a Dyson, so there's that. People think more money means better quality and will not hesitate to mortgage their house to get it. Then the price depreciates like a rock and within 5-6 years it is worthless.

My mother got suckered into paying $2 grand for a Kirby in 2002, now you can get them on eBay for $50.

Post# 410012 , Reply# 5   5/31/2019 at 21:31 (307 days old) by MadMan (Chicago, IL, USA)        

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You know what they say about a fool and his money.

But you know what? There's always going to be rich people who are so deluded and disconnected from the world that they wouldn't bat an eyelash at spending $2.5k on a vacuum cleaner.

Post# 410015 , Reply# 6   5/31/2019 at 22:02 (307 days old) by CMBCOOL01 (United States)        

I understand mabye 1200 for a kirby considering shit like Dyson is 800 but some of the other high class machines are ridiculous no vacuum should ever be over 1500

Post# 410016 , Reply# 7   5/31/2019 at 22:26 (307 days old) by Gmarquez (Central California)        

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I wouldnít be surprised if high priced vacuums continue to survive as they always have. Once you adjust for inflation the high end door to door vacuums have always costed upwards of $1,000 for example my father payed around $500 for a Kirby heritage in 1985 adjusted for inflation thatís $1,200. Not to mention thatís for a vacuum which really is about as basic as it can be look at Mieles which range from $800 to $1,500 for a c3 thatís packed with circuit boards and engineered the absolute max. As far as Iím concerned the cost is justified. And I think it will continue to always be this way for a long time, people will always be able to justify spending the extra money when the quality and engineering is shown in a product

Post# 410020 , Reply# 8   6/1/2019 at 01:20 (307 days old) by dartman (Portland OR)        

The last time a Kirby guy showed up here I told him I wasn't going to buy one but he could demo if he wanted. The machine was really nice and he pointed out that Kirby would carry the contract on whatever price we settled on but if I stopped paying they wouldn't come back and take the machine. Then eventually he did realize I wasn't buying so he asked me what I figured a fair price was and I said 600. I probably could have gotten it for somewhat close to that with the trade in credit but I didn't need yet another bill or give away my Royal 4650 they'd probably just toss. I bought a almost new Royal 413 for 200 about 1990 when he couldn't sell me a Kirby but we both knew I really needed a better vacuum. He if course took it in trade so he still made money and we both were happy. He called me a week after the demo and offered me the Royal. I still have it and it still works but needs a powered hose again and I have replaced the power head once in that time.

Post# 410021 , Reply# 9   6/1/2019 at 06:29 (307 days old) by man114 (Buffalo NY)        

Itís not a waste of cash to spend $2500 on a vacuum when you consider they usually last decades.

Regardless there will be people that buy them.

Post# 410092 , Reply# 10   6/4/2019 at 00:33 (304 days old) by rivstg1 (colorado springs)        

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you ask where the company's that sell $$ vacs be in 5-10 years? Id say , based on the past 50years....they'll still be there...thats the story with most of them anyway....they've been around forever mostly selling door to door (Riccarr's aren't, I think their most expensive model is about $1800.

They do last a long while...but dang....thats a lot of money for a vac ($2-3k)

Post# 410098 , Reply# 11   6/4/2019 at 09:24 (304 days old) by gottahaveahoove (Pittston, Pennsylvania, 18640)        
Some of the prices are outrageous, indeed

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Yes, look at those old Kirbys, and, the Hoover Convertibles. They last, practically forever, with proper care and service. True, parts wear out, but just look at them!!
My sister just bought a Shark!!!!!!! (no kidney for her)! She's giving me her old Hoover canister that just 'died' after 25 years. We'll see.......................But, when you realize that a 1940s Hoover cost almost $100.00 THEN....... Convert that.

Post# 410100 , Reply# 12   6/4/2019 at 10:26 (304 days old) by Tseg (World Traveller)        

When I had vacuum inspiration a couple years back I got a Miele C3 with every option imaginable (powered and unpowered), then doubled down getting a (used but mint condition) Dynamic U1 upright. They have been exceptional... but after dropping ~$1500 between the 2 units and accessories I still found myself making an impulse buy of a Shark Duo Clean Ultralite for ~$130 at Costco recently. A great little vac for quick jobs and stair cleaning. And my wife still maintains a 90's era Panasonic that remains her favorite.

In summary, I've come to realize having multiple units in well-placed locations around the house has much greater utility for me than one ultra-king-of-kings vac that can do it all. I get no joy lugging vacuums up and down stairs or from one end of the house to the other, or even unpacking/repacking commercial-length cords and hoses when not needed for some light-duty clean up.

No multi-thousand $$ vacuum has yet overcome the convenience opportunity for me.

Post# 410117 , Reply# 13   6/4/2019 at 21:54 (303 days old) by MadMan (Chicago, IL, USA)        

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The other night, in our Discord server, a friend posted this photo (probably found it on funnyjunk or some place). Do you honestly believe these people would think twice about investing $1500 for a vac?

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Post# 410120 , Reply# 14   6/5/2019 at 06:58 (303 days old) by frkirby560 (Memphis, TN)        

If you allow for dollar value per years of inflation, a Hoover Model 62 with attachments which sold in 1951 for $123.00 today would be $1208.00. The prices for the high end vacuums are not that out of line given the quality and versatility that they possess.

Post# 410148 , Reply# 15   6/6/2019 at 00:30 (302 days old) by kirbylux77 (Orillia, Ontario, Canada)        

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MadMan - Those people spent $64G for dinner?!?!!!!! OUCH!!! That is WAY TOO MUCH to be spending out at a restaurant. Those people have much more money than they do common sense. :P

As for high priced/high end vacuums, I don't think that will stop anytime soon. There are always people out there that realize that little old saying "you get what you pay for!" is very true. Especially in today's world where everything seems to be cheaply made & made in China. About 70% to 80% of consumers will buy low & mid end vacuums, & be totally satisfied with their cleaning performance & they don't realize if they replace their vacuums more often, they might as well have just bought 1 really good vacuum that not only lasts MUCH longer, but cleans much better too.

Then there are the other 20% to 30% who do "get it" & don't mind spending over $700-$800, even into the thousands, to get a quality vacuum that lasts a long time & cleans well. Like Gmarquez said above, the cost can be justified when you factor in the extra features & engineering, longer lifespan & better cleaning performance. The fact that Miele has grown so much in recent years, selling high end German canisters that sell anywhere from $500 to $1500, proves that there are people who WILL pay those prices once they get fed up with buying low-end, disposable vacuums that don't clean well & constantly break.

As for Human/Edgar & his assertion that companies like Aerus & Kirby's competition are their own secondhand models, he makes a valid point. But, there will always people out there that, for whatever reason, despite the money they would save buying used & doing minor repairs/refurbishment, insist they don't want someone else's dirt & want to buy new. And I don't see the door to door method of selling high-end vacuums going away anytime soon. Certain brands that are "unique", like Rainbow, Filter Queen & Kirby, do need to be demonstrated to a customer for them to see the advantages of the product. And like Luxkid1980 said above, part of the reason they would buy is they are building a relationship with that dealer they can count on if something goes wrong with their new vacuum.

Kirbybb - Unfortunately, what that Aerus dealer told you about Miele motors being non-serviceable is correct. The earlier Miele canisters before 2004, that had the Ametek & Miele-made double stage motors, were indeed serviceable & able to be rebuilt. However, the Vortex single stage motor they have used since 2004, is indeed non-serviceable. Watch some of the YouTube videos out there showing Miele vacuums being repaired & rebuilt, they pretty much have to tear apart the entire motor just to get to the carbon brushes, & the skills some of these people have repairing that motor would be beyond the abilities of some repairmen working in vacuum shops. Plus I have never heard of the carbon brushes being available for the Vortex motors as a separate part. I wouldn't use that as a excuse to not buy a plastic Aerus or Miele though - bear in mind those Miele vacuums are designed & engineered to last 20 years use in most people's homes. Sure, the motor is disposable, but considering what you paid for the entire vacuum & it's lifespan, it's very much a viable option.


Post# 410296 , Reply# 16   6/10/2019 at 09:54 (298 days old) by dysonman1 (Rolla, MO)        

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Of all the door to door as well as "high end" cleaners, Aerus Electrolux has what I consider to be a great sales model. There are three tank-type models. In my opinion, the Classic is all anyone needs. Used with HEPA disposable bags, they are very clean running, and sell for less than $1000. There's nothing that cannot be repaired about the Classic. While their upper end models can retail for close to $2000, I don't see how they could remove more dirt than the Classic model.

With Kirby, Rainbow, Tri-Star, etc. they only make one model, so it's either buy it or leave it.

Miele is a machine one either loves or completely dislikes. The uprights clean like a dream, but are quite heavy and the repair parts costs to the customer is outrageous. The canisters are fine, but the hoses are quite stiff and the power nozzle feels very heavy to push for an hour's cleaning time. They ARE durable and can take more abuse than most cleaners, so I think they'll stick around.

Tacony has fired so many important people that I cannot see how that brand will survive long. I've seen with my own eyes that drop in quality as more and more of the machine's production goes to China.

Sebo is a high quality machine, I just wish someone would make it pretty.

To sum it up, most high priced brands will survive in some way - but I think the door to door sales model is on its way out in favor of people making a choice as opposed to being made to feel your home is filthy if you don't buy a $2000+ vacuum sold by a stranger standing in your living room. People love to BUY but hate to be SOLD.

Post# 410330 , Reply# 17   6/11/2019 at 13:56 (297 days old) by panasonicvac (Northern Utah)        

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I've seen that the Airstorm dropped their price for a little more than half off. They're basically the same vacuum as the Patriot.

CLICK HERE TO GO TO panasonicvac's LINK

Post# 410339 , Reply# 18   6/11/2019 at 16:52 (296 days old) by n0oxy (Saint Louis Missouri, United States)        
Lindhaus and central vacuum

Lindhaus is another great brand, although not as common and definitely more difficult to purchase from, there are not as many places that sell them and I don't think they are sold on line the way Miele and Sebo are.
If someone wants to purchase a high end machine, I would suggest a central vacuum, that will give you much more cleaning power than any portable machine.

Post# 410342 , Reply# 19   6/11/2019 at 17:30 (296 days old) by S2_82 (Columbus, Ohio)        


I am curious what your thoughts are about the latest Aerus Guardian upright. Any long term reliability issues?

Post# 410412 , Reply# 20   6/13/2019 at 14:00 (295 days old) by ralph123 (Little Rock, AR)        

I don't know how many consumers look to Consumer Reports for advice, but their new ratings are truly bizarre. CR has added two new user ratings to the scoring: "Predicted reliability (PR)" and "Owner satisfaction (OS)".

The top rated Shark Navigator Powered Lift-Away NV586 has ratings of 8 & 9 for PR & OS. Carpet cleaning (CC) is 7/10.

I will quote a few scores for discussion (PR, OS, and CC).

#1 Shark Navigator Powered Lift-Away NV586 (PR=8, OS=9, CC=7).
#2 Kenmore Elite Pet 31150 (PR=8, OS=9, CC=7
#3 Miele Dynamic U1 Cat & Dog (PR=6, OS=5, CC=8)
#25 Kirby Avalir 2 (PR=6, OS=2, CC=9)

So even though the CR notes that the Kirby scored the highest in carpet and bare-floor cleaning, it ranks #25 overall. Is this a bad omen for Kirby long term? Or is this a sign that CR reviewers have gone mental?

None of the other dtd brands was reviewed. Rainbow is probably happy because they tend to perform poorly in CR CC tests. Then again, with the Rainbow you have to hold a button to turn on the power nozzle, and it's not clear whether CR actually turns on the power nozzle for their tests.

Miele had several uprights and canisters tested. Sebo had a small canister tested. No Simplicity/riccar models were tested.

CR also tests some canisters that don't have power nozzles. The miele Complete c3 marin scores a 7 in carpet cleaning (has power nozzle), the Complete C3 Alize (bare floor tool) scores a 6 in CC. The Sebo Air Belt K3 with power nozzle scores a 5 in CC. Dyson Cinetic Big Ball Animal scores a pathetic 3/10 for carpet cleaning. Do these scores reflect reality?

Post# 410414 , Reply# 21   6/13/2019 at 14:18 (295 days old) by CMBCOOL01 (United States)        

Consumer reports has long had negative reports on Kirby and i believe most door to door sellers the fact shark ranked higher in reliability then a kirby makes me discard the whole study, sharks are well known for being shitty quality that will at most and i stress at most last two years generally they only last a year and they'll near impossible to find repair parts for whereas even the most die hard kirby hater will say they'll durable and will last long

Honestly most people that bother to research vacuums will be basing it off more then what consumer reports say so I don't think it's the death nail for any company but regardless most people are just going to get the cheapest or coolest looking crap at Walmart

Post# 410416 , Reply# 22   6/13/2019 at 14:21 (295 days old) by CMBCOOL01 (United States)        

I will say the Dyson score of 3/10 on Carpets is probably a pretty accurate rating

Post# 410418 , Reply# 23   6/13/2019 at 16:34 (294 days old) by n0oxy (Saint Louis Missouri, United States)        

Shark is junk, end of story. You will be lucky to get a couple years out of one. I'm not in to Kirby's either since I prefer canisters instead of uprights but there is no question that Kirby machines are made better than Sharks, there is no comparison there.

Post# 410444 , Reply# 24   6/14/2019 at 00:14 (294 days old) by ralph123 (Little Rock, AR)        

User reliability is a very subjective score for Consumer Reports to use. One lady wrote that her Miele upright was crap because when she used it to pick up pine tree needles (Christmas tree), the hose clogged. Obviously the vacuum was defective.

A Kirby reviewer complained that the she didn't know what to do when the belt needed to be replaced. She had no idea how to get a replacement belt.

Post# 410461 , Reply# 25   6/14/2019 at 14:03 (294 days old) by human (Pines of Carolina)        

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In both of the scenarios above, the defective component is the user.

Post# 410739 , Reply# 26   6/21/2019 at 12:54 (287 days old) by ralph123 (Little Rock, AR)        

So does anyone have access to sales data for these high dollar vacuums to see how they are fairing? what are the sales trends? I'd also like to know if Simplicity/Riccar sales have plummeted after relatively mediocre ratings in Consumer Reports (CR) compared to Miele which has very good ratings? Have Tacony's sales dropped so much that CR no longer considers them relevant, or is CR showing favorites/bias?

I also hate the idea of in home demonstrations. Sure it's good for embarrassing people into buying an overpriced vacuum, but it seems very creepy to me. I like the idea of Tom selling premium vacuums in his store. I assume he doesn't have to grovel and beg for names for future sales leads and other nonsense.

Post# 410756 , Reply# 27   6/22/2019 at 01:01 (286 days old) by tolivac (Greenville,NC)        

The Areus-Lux place near me sells vacuums,air and water purifiers and Laundry Pro units from their store with no home demos anymore.Also central vac units.For the Laundry Pro and central vacs they send someone to your place to install those.

Post# 410907 , Reply# 28   6/26/2019 at 08:38 (282 days old) by jfrank (NC)        

My thoughts on this are that a handful of these companies will stick around, but that none will increase sales, and probably sales will fall. Reason for my opinion is that first, the door to door method of sales is dead. Most communities don't allow it without a permit, and even if you jump through that hoop most people HATE door to door sales people of any kind. I've seen so much negativity regarding them on the FB page for my community. They literally post pics of the sales people and shame them online. Second, the brick and mortar shops selling vacs are typically located in older buildings, in older parts of town. Here those buildings are being demolished and replaced with buildings these mom and pop shops cannot afford. And the biggest reason I feel like sales of these machines will falter is that anyone interested in a heavy but well built vac will likely buy a used one for a fraction of the price of new. Case in point: I have had 3 Kirbys. First one I bought for $80 from an old lady who was conned into buying it for $1,200. The sales person should have known she was too weak to use it, but he sold it anyway, and it was used once when I bought it. IT was a G4 with all the attachments. Then one day I was vacuuming and hit something with the head, which broke off one of the 2 metal tabs which hold it to the machine. A replacement head was over $100, but I found a complete G4 Diamond for $60 so I bought that instead. It was well used, but worked like new. Then I saw a literally brand new Sentria for sale for $40, I bought that too but ended up selling it for $100. My point is, there are way too many nearly new machines available for $100 or less, there is no way anyone with half a brain would spend $1,000 or more for basically the same machine. And that brings me to my final point, these machines are basically the same. If you look at the Kirby you can go back 20, maybe 30 years and they are all the same. Yeah they change up the colors, maybe make the metal look more streamlined, but it's the same, there isn't any reason to upgrade. Even the Rainbow is basically the same going back to the beginning. Yeah they added a second speed, but who buys a vacuum to "clean the air"?? It's a cool marketing trick, but I don't know anyone running a Rainbow 24 hours a day on low speed to clean their air. And on top of all that you got people who can't see beyond Dyson for whatever reason.

Post# 410917 , Reply# 29   6/26/2019 at 17:03 (281 days old) by ralph123 (Little Rock, AR)        

I'm surprised that no state has gone after the DTD vacuums' 3-day return policy. If these products are so great, why not at a minimum a 30 day return? Somebody has got to be greasing the palms of politicians to prevent that from happening.

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