Thread Number: 38289
/ Tag: Brand New Vacuum Cleaners
Any Updates to Aerus Lux Guardian Platinum? |
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Post# 407501   4/2/2019 at 12:00 (1,822 days old) by georgect (Fairfield, Connecticut)   |   | |
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Hi everyone.
Has anyone heard if Aerus has any plans to update the Lux Guardian Platinum either this year or in the next few years? I ask because I'm going to jump on a brand new 2019 model from ebay very soon. Will they ever offer a telescoping wand? Quieter power head? The posts on the Guardian Platinum have been quiet so I just wanted to see if there are any updates? |
Post# 407516 , Reply# 1   4/2/2019 at 23:01 (1,821 days old) by kirbylux77 (London, Ontario, Canada)   |   | |
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I do hate to say this, but I haven't heard of any changes, nor do I see any changes on the horizon for the Guardian Platinum. I think Aerus thinks their product is fine & doesn't need changes, but I totally agree with you & they sorely need to update it.
By the way, how are you enjoying your Riccar Impeccable? I bought the Simplicity Gusto, the Simplicity twin to your Riccar, & I absolutely love it! So much so, I am thinking of buying another off Ebay to keep as a spare, & keeping plenty of spare parts for both. I do also have a S5280 Miele Callisto, that would be comparable to the Miele you have, but I definitely agree with you & when it dies, it won't be getting replaced with another Miele. Rob |
Post# 407524 , Reply# 2   4/3/2019 at 00:08 (1,821 days old) by georgect (Fairfield, Connecticut)   |   | |
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Thanks for letting me know that at least for now I wont be buying an outdated vacuum as soon as I get it.
But yes, it could use some updates. I must be exceptionally hard on vacuums. Almost to the day, the Riccar Immaculate has seen better days. It's been five years since I did my unboxing on 3/30/14 on this forum. www.vacuumland.org/cgi-bi... Anyway...I did love all the conveniences of this machine. The hood no longer stays on and falls off the hinge gears. The neck of the hose cracked and the wand which was riveted to the top of the plastic connection, (that connects the handle to the wand) pulls out and not even at the locking mechanism. The cover that contains the curly power cord from the top of the wand to the power head keeps falling down and exposing the cord. And it's a heavy machine. I'm sure all these issues could be fixed but I want a change and I've always wanted an Electrolux (or Lux). It was always hard to use the mini power head (for stairs). You had to use a special wand adapter and it was always hard to disengage it from the wand. I gave up on it and just used the turbo mini brush. I've noticed that it's a closed market on the P style bags on the Lux. You can only get them from Aerus. Ebay and Amazon do not have any for sale. |
Post# 407527 , Reply# 4   4/3/2019 at 01:33 (1,821 days old) by pr-21 (Middletown, OH)   |   | |
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Post# 407554 , Reply# 5   4/3/2019 at 16:23 (1,821 days old) by countryguy (Astorville, ON, Canada)   |   | |
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I bought my Guardian Platinum in the fall of 2013. Mine is the same when the bag is full...the light comes on but the machine does not shut off. I could never figure out why they did that after over 40 years where the machine did shut off. I do wish they would get rid of the big wands and go back to a telescopic wand system.
Gary |
Post# 407575 , Reply# 6   4/3/2019 at 23:19 (1,820 days old) by Bimmer740 (Long Island, New York)   |   | |
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I can't understand why Aerus would offer a TOL premium machine that doesn't have the controls integrated into the hose handle. My Renaissance is almost 25 years old and it has the controls in the handle and it's great. I can't imagine having to reach for the canister with my foot or bend to adjust the suction with my hand, totally inconvenient! They had the controls on the handle for so many years, and the international version of the Guardian Platinum has the control on the handle too, it just seems like Aerus was cutting corners. I also don't like that the tools are stored on the wand, it's much to bulky. In my opinion they belong integrated into the body of the canister. If they added the controls to the hose handle I'd buy the Platinum tomorrow, but I can't justify the price for the current machine without them.
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Post# 407587 , Reply# 7   4/4/2019 at 08:49 (1,820 days old) by dysonman1 (the county)   |   | |
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I'm so glad they don't have the controls in the handle. I hate the damn circuit boards that you must have to allow for that. As a repair man, I believe the on/off switch should be on the machine. That's why I love the Classic canister. It's everything it should be and nothing it shouldn't. The average person doesn't use variable speed or indicator lights. They just run it on HI and push it way too fast.
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Post# 407589 , Reply# 8   4/4/2019 at 09:21 (1,820 days old) by human (Pines of Carolina)   |   | |
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I agree. Simplicity--the concept, rather than the brand--is key. I've stated ad nauseum my firmly held belief that circuit boards are little more than self-destruct mechanisms, designed to push consumers into ever shorter replacement schedules. That said, I do have a couple of aftermarket hoses for my Electrolux canisters that have switches on them to turn the power nozzle off and on. I actually like this feature because when the nozzle catches something it shouldn't, I can react faster turning the power nozzle off at the handle than turning the whole system off at the canister. Of course, I do that as well once the power nozzle is off.
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Post# 407611 , Reply# 9   4/4/2019 at 15:13 (1,820 days old) by electromatik (Taylorsville, North Carolina, U.S.A.)   |   | |
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Boy this battle will never be won, will it?? People will always moan if it does and moan if it doesn't. I imagine that Aerus has seen the repair rates those features have on other machines and knows the failure rate is very high. |
Post# 407663 , Reply# 12   4/5/2019 at 18:00 (1,818 days old) by S2_82 (Ohio)   |   | |
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Does anybody know if the legacy has circuit boards like the platinum.. I'm thinking it doesn't but could be wrong |
Post# 407685 , Reply# 13   4/6/2019 at 02:32 (1,818 days old) by Bimmer740 (Long Island, New York)   |   | |
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There are no circuit boards in the Legacy. It’s still nearly the same machine as the Epic 6000 from 1993 but it has the plastic wands and stearable power nozzle. It also now has a cheap single stage motor that’s a real screamer and doesn’t last. The motor in my Lux Classic lasted less than 9 years and the machine was treated with the best care. The high pitched and unpleasant noise level made using the machine very unenjoyable. I also think the older machines like my Epic 6000 have better airflow than the newer Classic and Legacy.
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Post# 407768 , Reply# 15   4/8/2019 at 12:19 (1,816 days old) by georgect (Fairfield, Connecticut)   |   | |
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Post# 407769 , Reply# 16   4/8/2019 at 12:40 (1,816 days old) by compactc9guy (Bathurst NB)   |   | |
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Post# 407772 , Reply# 17   4/8/2019 at 14:36 (1,816 days old) by kirbylux77 (London, Ontario, Canada)   |   | |
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Mike, I agree with you about not needing motor speed control. Like you & Tom said, it's one more way the vacuum can fail, & like Edgar said, circuit boards are ultimately "self destruct" mechanisms, designed to shorten the vacuum's life & hasten replacement. A suction relief valve on the hose does the job just as well & is far less likely to break or cause issues. Personally, I will NOT buy any vacuum that has a circuit board unless I can obtain all the parts for it to keep it in good repair. I am currently in the process of setting aside parts for my Simplicity Gusto right now.
One other disadvantage having speed controls on the hose poses is the vacuum cannot be run without the hose attached, which makes it harder to remove a clog. It has been my experience that most clogs in a hose happen right at the hose handle. With most vacuums, as long as the vacuum has full suction, it's quite easy to put the hose handle into the suction intake & let the suction from the vacuum pull the clog out. But, if the vacuum won't run without the hose machine end attached to the suction intake, that isn't possible to do, which means you're stuck either disassembling the hose handle to remove the clog or taking it into a repair shop. I have had a good experience with my Simplicity Gusto, & haven't had the same issues Georgect stated he has had. I would certainly buy it again, & will remain a Tacony customer. I do feel their products have a advantage over Miele & Sebo at the moment, especially in this age where numerous manufacturers have left the marketplace or downsized their offerings. However, the issues I have had with it are mainly the powerhead & the hose handle. The 3 row brushroll in the Gusto's powerhead is a really good groomer & digs down deep into the carpet fibres, much more so than the 2 row brushroll. But, on certain carpet styles, it can cause issues. On my carpets, it contacts the carpet fine on the forward stroke, but on the back stroke it "bounces" & loses contact with the carpet a little bit. For those carpets, I have adapted a Hoover Windtunnel S3670 Anniversary powerhead to use with a spare wand. I suspect this may be the reason why Tacony discontinued the full size powerhead with the 3 row brushroll & dirt sensor in the Riccar Prima & Simplicity Wonder models, & designed the Tandem Air powerhead from their direct air uprights to replace it in their line of good - better - best powerhead offerings. The more serious issue I have had, though, is with the powerhead receptacle in the hose handle. It's not a ordinary receptacle that has contacts encased in rubber with 2 wires that are attached, these contacts are encased in a plastic box. The issue there is that you have to baby the hose handle when inserting it into the wand to ensure the contacts aren't bent out of shape slightly or damaged. While I do have some spares for the receptacle contacts, that plastic box is not available separately, & in addition the contacts have to be sourced from America. Tacony's Canadian distributor, Hibbert International, doesn't carry them at all. And if the hose has to be replaced entirely because of that issue, the other damning thing is the hose is NOT available separately by itself - it comes packaged with a circuit board change kit that MUST be changed out, or else the circuit board in the hose would be damaged. As for Aerus & the Guardian Platinum is concerned, let's face facts here - the company's present owner, Joe Urso, was only concerned with profits & stripmining the company's assets to recover some of the money he paid for Aerus. In my humble opinion, he has destroyed a once great company. The Guardian Platinum was brought in to replace the original Guardian with a more modern model when the Guardian's successor, the Guardian Ultra, was met with a poor reception by dealers & consumers. And rightly so - redesigning a new top, adding a HEPA filter, plastic wands & a swivel neck to a base model does NOT do much to make it a TOL model, & worthy of the premium price a TOL model commands. Besides designing the Guardian Ultra, the only other new design Aerus has made is designing the next generation TriStar canisters. Despite the statements on the Aerus website, the Guardian Platinum was NOT designed in co-partnership with Lux International....all they did was approach them & have them produce the Lux Intelligence with a 120 volt motor & power system to sell as their own in North America. Looking at Lux International's previous designs will confirm Aerus had no part in the Guardian Platinum's design, & it's just marketing spin to save face & look good in the eyes of consumers. I do agree with Stephen & Rex though, the Platinum should have the speed controls on the hose for the price it commands, & I don't understand why Aerus wouldn't have designed a new hose with the speed controls, since the Intelligence model it is a version of does have the speed controls on the hose handle. It's not like there would be much redesigning to do to the canister's circuit board to accomodate this. The issues that Stephen stated he has had with his Aerus Legacy, combined with the present state Aerus is in & the single stage motors they are presently using, are the reasons why I won't collect or recommend any Aerus vacuum, & only collect & recommend Electrolux vacuums to anyone looking to buy. It's a shame to have to say this, but the Electrolux models had better motors & better quality, & as long as replacement motors & parts are still available, a rebuilt Electrolux is a better buy than a new Aerus. Rob |
Post# 407780 , Reply# 18   4/8/2019 at 17:53 (1,815 days old) by kirbylux77 (London, Ontario, Canada)   |   | |
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These may be paper, which leaked dust. But you could always make a pre-filter out of a HEPA bag to protect the pre-motor HEPA filter. Says out of stock on the website, but it may come available again.
www.aliexpress.com/item/F... And here's a couple listings for the generic Lux Intelligence bag: www.aliexpress.com/item/F... www.aliexpress.com/item/Cleanfai... |
Post# 407782 , Reply# 19   4/8/2019 at 18:48 (1,815 days old) by mark40511 (Lexington, KY)   |   | |
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Post# 407799 , Reply# 20   4/8/2019 at 23:07 (1,815 days old) by kirbylux77 (London, Ontario, Canada)   |   | |
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Well, look at this! Looks like Tip Top Parts Canada is also carrying a generic Style P bag for the Aerus Guardian Platinum. For some reason, though, this one isn't showing up on the American website, only the Canadian website, so Americans would have to contact a Canadian dealer & have them ordered & shipped.
www.tiptopparts.ca/product.htmQUE... |
Post# 407818 , Reply# 21   4/9/2019 at 15:09 (1,815 days old) by georgect (Fairfield, Connecticut)   |   | |
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Post# 407822 , Reply# 22   4/9/2019 at 16:51 (1,814 days old) by countryguy (Astorville, ON, Canada)   |   | |
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Post# 407865 , Reply# 23   4/10/2019 at 09:58 (1,814 days old) by georgect (Fairfield, Connecticut)   |   | |
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Hey guys...here's an FYI.
I contacted Aerus via email last night and they responded this morning with this answer. "Thank you for your message. All of our Aerus vacuums have a stationary hose end, so that it does not swivel. At one time, the Guardian Platinum had an issue with the hose shorting out due to a problem with the swivel end, so the decision was made to go back to all stationary end pieces. The only swivel would be from the hose end that goes into the upper wand. If we may provide additional assistance through our Aerus Customer Service Office, please let us know by return email, or by calling the number below." "Aerus Customer Service 800-243-9078 USA" So they did update at least the hose connection at some point. |
Post# 407869 , Reply# 24   4/10/2019 at 11:42 (1,814 days old) by countryguy (Astorville, ON, Canada)   |   | |
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Post# 407930 , Reply# 25   4/11/2019 at 14:50 (1,813 days old) by georgect (Fairfield, Connecticut)   |   | |
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Post# 408071 , Reply# 27   4/14/2019 at 07:27 (1,810 days old) by eurekaprince (Montreal, Canada)   |   | |
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Maybe having all the switches and electronics in the handle is too problematic? We are often hearing about electrified hoses and wands developing electrical problems that at minimum prevent power from reaching the power nozzle, or at worst, prevent the user from even turning on the vacuum. And when you think about all the bangs and hits suffered by a hose handle over the years (dropped on the floor, hitting a piece of furniture or banged into a part of the inside of a car or cabinet), it makes sense for a manufacturer to keep all the circuit boards and power controls inside the canister itself. Those fancy hoses are not cheap to replace.
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Post# 408073 , Reply# 28   4/14/2019 at 08:40 (1,810 days old) by eurekaprince (Montreal, Canada)   |   | |
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Post# 408957 , Reply# 31   5/1/2019 at 15:32 (1,793 days old) by Blackheart (North Dakota)   |   | |
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I knew another collector who had a Lux 7000 It if i recall was in the same style as the 6500 and he went on and on about how it was so powerful and so quiet, and basically the best lux ever made, so I challenged him on it, he ended up bringing it into the shop.
We put a baird meter on it 3.5 at the machine and I think 1.5 at the hose. I have no idea how or why, but man, I just laughed. Mostly because he was talking it up to be this wonderfully powerful vacuum. Now that's just one example I did have the opportunity to use a baird meter on a more recent Legacy that scored a 7.5 at the hoe putting it around 100 cfm |