Thread Number: 38289  /  Tag: Brand New Vacuum Cleaners
Any Updates to Aerus Lux Guardian Platinum?
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Post# 407501   4/2/2019 at 12:00 (362 days old) by georgect (Fairfield, Connecticut)        

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Hi everyone.

Has anyone heard if Aerus has any plans to update the Lux Guardian Platinum either this year or in the next few years?

I ask because I'm going to jump on a brand new 2019 model from ebay very soon.

Will they ever offer a telescoping wand? Quieter power head?

The posts on the Guardian Platinum have been quiet so I just wanted to see if there are any updates?





Post# 407516 , Reply# 1   4/2/2019 at 23:01 (362 days old) by kirbylux77 (Orillia, Ontario, Canada)        
George

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I do hate to say this, but I haven't heard of any changes, nor do I see any changes on the horizon for the Guardian Platinum. I think Aerus thinks their product is fine & doesn't need changes, but I totally agree with you & they sorely need to update it.

By the way, how are you enjoying your Riccar Impeccable? I bought the Simplicity Gusto, the Simplicity twin to your Riccar, & I absolutely love it! So much so, I am thinking of buying another off Ebay to keep as a spare, & keeping plenty of spare parts for both. I do also have a S5280 Miele Callisto, that would be comparable to the Miele you have, but I definitely agree with you & when it dies, it won't be getting replaced with another Miele.

Rob


Post# 407524 , Reply# 2   4/3/2019 at 00:08 (362 days old) by georgect (Fairfield, Connecticut)        
Rob...

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Thanks for letting me know that at least for now I wont be buying an outdated vacuum as soon as I get it.
But yes, it could use some updates.

I must be exceptionally hard on vacuums. Almost to the day, the Riccar Immaculate has seen better days. It's been five years since I did my unboxing on 3/30/14 on this forum.
www.vacuumland.org/cgi-bi...

Anyway...I did love all the conveniences of this machine.
The hood no longer stays on and falls off the hinge gears.
The neck of the hose cracked and the wand which was riveted to the top of the plastic connection, (that connects the handle to the wand) pulls out and not even at the locking mechanism.
The cover that contains the curly power cord from the top of the wand to the power head keeps falling down and exposing the cord. And it's a heavy machine.
I'm sure all these issues could be fixed but I want a change and I've always wanted an Electrolux (or Lux).

It was always hard to use the mini power head (for stairs). You had to use a special wand adapter and it was always hard to disengage it from the wand. I gave up on it and just used the turbo mini brush.

I've noticed that it's a closed market on the P style bags on the Lux. You can only get them from Aerus. Ebay and Amazon do not have any for sale.


Post# 407525 , Reply# 3   4/3/2019 at 00:30 (362 days old) by tolivac (Greenville,NC)        

I would like to see a speed control switch on the hose handle as well as canister power on-off on the hose handle.This would improve the ease of use.Mentioned this to the dealer here in town and he says I was the only customer that wanted those things.Funny,-those features are available on other vacuums of lower cost.I still use my platinum regularly.

Post# 407527 , Reply# 4   4/3/2019 at 01:33 (362 days old) by pr-21 (Middletown, OH)        

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I bought mine soon after they came out. The bag change light was made to come on, but not shut

the machine off. If I remember correctly, they have corrected this so it will also shut off when the

bag is full.......

 

PR-21

Bud


Post# 407554 , Reply# 5   4/3/2019 at 16:23 (361 days old) by countryguy (Astorville, ON, Canada)        

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I bought my Guardian Platinum in the fall of 2013. Mine is the same when the bag is full...the light comes on but the machine does not shut off. I could never figure out why they did that after over 40 years where the machine did shut off. I do wish they would get rid of the big wands and go back to a telescopic wand system.

Gary


Post# 407575 , Reply# 6   4/3/2019 at 23:19 (361 days old) by Bimmer740 (Long Island, New York)        

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I can't understand why Aerus would offer a TOL premium machine that doesn't have the controls integrated into the hose handle. My Renaissance is almost 25 years old and it has the controls in the handle and it's great. I can't imagine having to reach for the canister with my foot or bend to adjust the suction with my hand, totally inconvenient! They had the controls on the handle for so many years, and the international version of the Guardian Platinum has the control on the handle too, it just seems like Aerus was cutting corners. I also don't like that the tools are stored on the wand, it's much to bulky. In my opinion they belong integrated into the body of the canister. If they added the controls to the hose handle I'd buy the Platinum tomorrow, but I can't justify the price for the current machine without them.

Post# 407587 , Reply# 7   4/4/2019 at 08:49 (360 days old) by dysonman1 (Rolla, MO)        

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I'm so glad they don't have the controls in the handle. I hate the damn circuit boards that you must have to allow for that. As a repair man, I believe the on/off switch should be on the machine. That's why I love the Classic canister. It's everything it should be and nothing it shouldn't. The average person doesn't use variable speed or indicator lights. They just run it on HI and push it way too fast.

Post# 407589 , Reply# 8   4/4/2019 at 09:21 (360 days old) by human (Pines of Carolina)        
Yeah, what Dysonman1 said...

human's profile picture
I agree. Simplicity--the concept, rather than the brand--is key. I've stated ad nauseum my firmly held belief that circuit boards are little more than self-destruct mechanisms, designed to push consumers into ever shorter replacement schedules. That said, I do have a couple of aftermarket hoses for my Electrolux canisters that have switches on them to turn the power nozzle off and on. I actually like this feature because when the nozzle catches something it shouldn't, I can react faster turning the power nozzle off at the handle than turning the whole system off at the canister. Of course, I do that as well once the power nozzle is off.

Post# 407611 , Reply# 9   4/4/2019 at 15:13 (360 days old) by electromatik (Taylorsville, North Carolina, U.S.A.)        

Boy this battle will never be won, will it?? People will always moan if it does and moan if it doesn't. I imagine that Aerus has seen the repair rates those features have on other machines and knows the failure rate is very high.

Post# 407646 , Reply# 10   4/5/2019 at 08:45 (359 days old) by rugsucker (Elizabethton TN)        
"--adjust the suction--"

Electrolux users have been able to control suction at the hose end(except for a very few economy models)at least back to the 1930s and WITHOUT circuit boards,blinking lights and extra yards of wiring & related connections!
(As were many other vacs for many years.)


Post# 407649 , Reply# 11   4/5/2019 at 11:21 (359 days old) by n0oxy (Saint Louis Missouri, United States)        
Simplicity Gusto and controls in the hose

I agree that the Gusto is a great machine, I'm glad I was able to get one before they were discontinued. It does have the controls in the hose which concerns me somewhat but so far it's worked fine.
I'm not in favor of controls in the hose. As Tom said, it's just more circuit boards that can fail. I'm don't even consider a motor speed control to be necessary. Run the motor at full speed, and provide a suction relief switch, it's low tech but provides the same functionality and is far less likely to fail. Sometimes a high tech approach is not the best way to go and this is one of those cases. I also agree that the Aerus Classic is a great machine, it cleans great without the extra bells and whistles that are prone to fail.
Mike


Post# 407663 , Reply# 12   4/5/2019 at 18:00 (359 days old) by S2_82 (Columbus, Ohio)        

Does anybody know if the legacy has circuit boards like the platinum.. I'm thinking it doesn't but could be wrong

Post# 407685 , Reply# 13   4/6/2019 at 02:32 (358 days old) by Bimmer740 (Long Island, New York)        

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There are no circuit boards in the Legacy. Itís still nearly the same machine as the Epic 6000 from 1993 but it has the plastic wands and stearable power nozzle. It also now has a cheap single stage motor thatís a real screamer and doesnít last. The motor in my Lux Classic lasted less than 9 years and the machine was treated with the best care. The high pitched and unpleasant noise level made using the machine very unenjoyable. I also think the older machines like my Epic 6000 have better airflow than the newer Classic and Legacy.

Post# 407694 , Reply# 14   4/6/2019 at 08:58 (358 days old) by n0oxy (Saint Louis Missouri, United States)        
legacy

I could be wrong but based on the sound, I think the Legacy uses the same motor as the classic, and I agree that the sound is not as good. I also have an Electrolux advantage, I think this uses the same motor as the embassador and diplomat models, it's a two stage motor and sounds much better. The legacy uses a nonstandard hose end although I think you can connect a classic hose to it to get around that.
Mike


Post# 407768 , Reply# 15   4/8/2019 at 12:19 (356 days old) by georgect (Fairfield, Connecticut)        
Power Head Belt Question...

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Can someone explain what a "life time belt" is.

Do Aerus Lux Guardian Platinum's come with one or since it turns the power head off when obstructed, is that just as good or better in some way?



Post# 407769 , Reply# 16   4/8/2019 at 12:40 (356 days old) by compactc9guy (Bathurst NB)        

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usually life time belt is a geared belt and yes reset when obstructed.

Post# 407772 , Reply# 17   4/8/2019 at 14:36 (356 days old) by kirbylux77 (Orillia, Ontario, Canada)        

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Mike, I agree with you about not needing motor speed control. Like you & Tom said, it's one more way the vacuum can fail, & like Edgar said, circuit boards are ultimately "self destruct" mechanisms, designed to shorten the vacuum's life & hasten replacement. A suction relief valve on the hose does the job just as well & is far less likely to break or cause issues. Personally, I will NOT buy any vacuum that has a circuit board unless I can obtain all the parts for it to keep it in good repair. I am currently in the process of setting aside parts for my Simplicity Gusto right now.

One other disadvantage having speed controls on the hose poses is the vacuum cannot be run without the hose attached, which makes it harder to remove a clog. It has been my experience that most clogs in a hose happen right at the hose handle. With most vacuums, as long as the vacuum has full suction, it's quite easy to put the hose handle into the suction intake & let the suction from the vacuum pull the clog out. But, if the vacuum won't run without the hose machine end attached to the suction intake, that isn't possible to do, which means you're stuck either disassembling the hose handle to remove the clog or taking it into a repair shop.

I have had a good experience with my Simplicity Gusto, & haven't had the same issues Georgect stated he has had. I would certainly buy it again, & will remain a Tacony customer. I do feel their products have a advantage over Miele & Sebo at the moment, especially in this age where numerous manufacturers have left the marketplace or downsized their offerings. However, the issues I have had with it are mainly the powerhead & the hose handle.

The 3 row brushroll in the Gusto's powerhead is a really good groomer & digs down deep into the carpet fibres, much more so than the 2 row brushroll. But, on certain carpet styles, it can cause issues. On my carpets, it contacts the carpet fine on the forward stroke, but on the back stroke it "bounces" & loses contact with the carpet a little bit. For those carpets, I have adapted a Hoover Windtunnel S3670 Anniversary powerhead to use with a spare wand. I suspect this may be the reason why Tacony discontinued the full size powerhead with the 3 row brushroll & dirt sensor in the Riccar Prima & Simplicity Wonder models, & designed the Tandem Air powerhead from their direct air uprights to replace it in their line of good - better - best powerhead offerings.

The more serious issue I have had, though, is with the powerhead receptacle in the hose handle. It's not a ordinary receptacle that has contacts encased in rubber with 2 wires that are attached, these contacts are encased in a plastic box. The issue there is that you have to baby the hose handle when inserting it into the wand to ensure the contacts aren't bent out of shape slightly or damaged. While I do have some spares for the receptacle contacts, that plastic box is not available separately, & in addition the contacts have to be sourced from America. Tacony's Canadian distributor, Hibbert International, doesn't carry them at all. And if the hose has to be replaced entirely because of that issue, the other damning thing is the hose is NOT available separately by itself - it comes packaged with a circuit board change kit that MUST be changed out, or else the circuit board in the hose would be damaged.

As for Aerus & the Guardian Platinum is concerned, let's face facts here - the company's present owner, Joe Urso, was only concerned with profits & stripmining the company's assets to recover some of the money he paid for Aerus. In my humble opinion, he has destroyed a once great company. The Guardian Platinum was brought in to replace the original Guardian with a more modern model when the Guardian's successor, the Guardian Ultra, was met with a poor reception by dealers & consumers. And rightly so - redesigning a new top, adding a HEPA filter, plastic wands & a swivel neck to a base model does NOT do much to make it a TOL model, & worthy of the premium price a TOL model commands. Besides designing the Guardian Ultra, the only other new design Aerus has made is designing the next generation TriStar canisters. Despite the statements on the Aerus website, the Guardian Platinum was NOT designed in co-partnership with Lux International....all they did was approach them & have them produce the Lux Intelligence with a 120 volt motor & power system to sell as their own in North America. Looking at Lux International's previous designs will confirm Aerus had no part in the Guardian Platinum's design, & it's just marketing spin to save face & look good in the eyes of consumers. I do agree with Stephen & Rex though, the Platinum should have the speed controls on the hose for the price it commands, & I don't understand why Aerus wouldn't have designed a new hose with the speed controls, since the Intelligence model it is a version of does have the speed controls on the hose handle. It's not like there would be much redesigning to do to the canister's circuit board to accomodate this.

The issues that Stephen stated he has had with his Aerus Legacy, combined with the present state Aerus is in & the single stage motors they are presently using, are the reasons why I won't collect or recommend any Aerus vacuum, & only collect & recommend Electrolux vacuums to anyone looking to buy. It's a shame to have to say this, but the Electrolux models had better motors & better quality, & as long as replacement motors & parts are still available, a rebuilt Electrolux is a better buy than a new Aerus.

Rob



Post# 407780 , Reply# 18   4/8/2019 at 17:53 (356 days old) by kirbylux77 (Orillia, Ontario, Canada)        
Generic Aerus Style P bags

kirbylux77's profile picture
These may be paper, which leaked dust. But you could always make a pre-filter out of a HEPA bag to protect the pre-motor HEPA filter. Says out of stock on the website, but it may come available again.

www.aliexpress.com/item/F...

And here's a couple listings for the generic Lux Intelligence bag:

www.aliexpress.com/item/F...

www.aliexpress.com/item/Cleanfai...


Post# 407782 , Reply# 19   4/8/2019 at 18:48 (356 days old) by mark40511 (Lexington, KY)        
I had a Renaissance

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and I LOVED it - but the controls in the handle died TWICE! That made me LOATHE it.

Post# 407799 , Reply# 20   4/8/2019 at 23:07 (356 days old) by kirbylux77 (Orillia, Ontario, Canada)        

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Well, look at this! Looks like Tip Top Parts Canada is also carrying a generic Style P bag for the Aerus Guardian Platinum. For some reason, though, this one isn't showing up on the American website, only the Canadian website, so Americans would have to contact a Canadian dealer & have them ordered & shipped.

www.tiptopparts.ca/product.htmQUE...


Post# 407818 , Reply# 21   4/9/2019 at 15:09 (355 days old) by georgect (Fairfield, Connecticut)        
Hose At Canister...

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Is the hose able to turn at the end where it connects to the vacuum?
(anti-kink)
Mine only turns at the handle end.


Post# 407822 , Reply# 22   4/9/2019 at 16:51 (355 days old) by countryguy (Astorville, ON, Canada)        

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The Guardian Platinum hose swivels at both ends.

Gary


Post# 407865 , Reply# 23   4/10/2019 at 09:58 (354 days old) by georgect (Fairfield, Connecticut)        
FYI...Swivel Hose

georgect's profile picture
Hey guys...here's an FYI.

I contacted Aerus via email last night and they responded this morning with this answer.

"Thank you for your message.
All of our Aerus vacuums have a stationary hose end, so that it does not swivel. At one time, the Guardian Platinum had an issue with the hose shorting out due to a problem with the swivel end, so the decision was made to go back to all stationary end pieces.
The only swivel would be from the hose end that goes into the upper wand.
If we may provide additional assistance through our Aerus Customer Service Office, please let us know by return email, or by calling the number below."

"Aerus Customer Service
800-243-9078 USA"

So they did update at least the hose connection at some point.


Post# 407869 , Reply# 24   4/10/2019 at 11:42 (354 days old) by countryguy (Astorville, ON, Canada)        

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Hmmm, I wonder when they changed it? I bought my Platinum in Nov/13 and both hose ends swivel.

Post# 407930 , Reply# 25   4/11/2019 at 14:50 (353 days old) by georgect (Fairfield, Connecticut)        
Air Port...Blue or Protective Film?

georgect's profile picture
Hey guys another question for you.

The blower port (that has the Lux Platinum logo), does it have a blue tinge because it's made that way or is there a blueish plastic protective film that can be pulled off?


Post# 408066 , Reply# 26   4/14/2019 at 04:24 (350 days old) by electromatik (Taylorsville, North Carolina, U.S.A.)        

It's getting increasingly difficult for the American public to get hold of a true "high-end" machine. Most of the U.S. companies have discontinued the fully featured canisters. With Tacony's cancellation of the full size models, there is now no major U.S. manufacturer with "controls on the handle." any longer. No current Aerus, Kirby, Rexair, or Tacony vacuum with that feature. I guess the public just doesn't care. It's just like a high-end car, if you can't afford to maintain it, and are too lazy to do so, don't buy it.

For decades, U.S. Electrolux was at the forefront of technology. They pioneered many "firsts" introduced to vacuums. Their whizz-bang technology actually worked too. That automatic shut off/door open technology worked for years and years without trouble on many machines. Then came the Renaissance with all functions in the handle. It was one of the early pioneers of digital controls. It was very early in the engineering period and because people usually abuse vacuums the machines had high failure rates. I agree it's a shame what has happened to them. Or rather what has been done *TO* them by you know who...

So no one will have to worry about it anymore since they are no more unless one buys a German model. We'll see which manufacturer survives long term.


Post# 408071 , Reply# 27   4/14/2019 at 07:27 (350 days old) by eurekaprince (Montreal, Canada)        

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Maybe having all the switches and electronics in the handle is too problematic? We are often hearing about electrified hoses and wands developing electrical problems that at minimum prevent power from reaching the power nozzle, or at worst, prevent the user from even turning on the vacuum. And when you think about all the bangs and hits suffered by a hose handle over the years (dropped on the floor, hitting a piece of furniture or banged into a part of the inside of a car or cabinet), it makes sense for a manufacturer to keep all the circuit boards and power controls inside the canister itself. Those fancy hoses are not cheap to replace.

Post# 408073 , Reply# 28   4/14/2019 at 08:40 (350 days old) by eurekaprince (Montreal, Canada)        

eurekaprince's profile picture
I loved the original Eureka Express Power Nozzle. The on/off switch for the nozzle was a nice big push pedal on the nozzle itself. No fuss, no muss. And I imagine easy to replace if it breaks.

Post# 408272 , Reply# 29   4/17/2019 at 23:05 (347 days old) by Paul (USA)        

Aerus LLC is the U.S. affiliate of Lux International of Switzerland and is only involved in marketing, sales/repairs, and distribution. Its current vacuum cleaners and their accessories are either reproductions (with minor updates) of the 1982 Canadian cleaners (Lux Classic & Lux Legacy) or a revision of a Lux International cleaner (Lux Guardian Platinum).

Contrary to widespread thought the end of Electrolux LLC (USA) was not a result of an independent businessman's decision but of a multi-corporation deal.

In 1998, Lux International (the 'Lux' in 'Electrolux') and The Electrolux Group dissolved their union that had been established in 1919. The sale of the Electrolux trademark and brand from the U.S. corporation to the Swedish one was part of the deal, so that Lux International could have a share in the U.S. market through Aerus and Aerus could benefit from Lux International's experience in the home care industry and financial resources.

The deal also provided manufacturing assistance to Aerus, which shifted much of its production during the summer of 2003 to the AB Electrolux's Eureka plants in Tennessee and Mexico. 2016 marked the end of Aerus production altogether when Eureka took on the remainder of Aerus's production, including the Floor Pro and tools. Also, some products are outsourced to Hong Kong such as the Little Luxs and Sidekick line.

Without the sale of the 'Electrolux' name, Electrolux LLC would likely either have folded a few years after the European dissolution or been sold to another company due to its inability to compete in the industry along with its lack of capital.

I was thinking that since 2019 is Aerus's 95th year it would have been a good time to introduce a new color line and an update of the LGP, but it doesn't seem to be the case.







Post# 408922 , Reply# 30   4/30/2019 at 21:23 (334 days old) by DJub85 (Virginia)        

When did the Legacy/Classic adopt this single-stage, loud motor?

I have a 2014 black Legacy, and I find the motor to be super powerful and very quiet. It doesn't "seem" as powerful as my Guardian Ultra, but it is a bit quieter, I think. I assume the Ultra has a different motor to push the air through the HEPA, but maybe I'm wrong.

In the wand debate, I'd have to side with those who think the controls belong on the canister. Wands get accidentally dropped, they fall on their own, they bang around in closets. I don't need a fragile chip in there breaking. I'm totally fine with all of the controls being on the canister.

I do, however, think that Aerus needs updated wands. We're trying to reduce plastics, right? They should go back to aluminum/steel wands across the lineup. Classic steel friction wands on the Lux Classic, and telescoping aluminum locking wands on the Legacy and Platinum. But no electronics. Just my vote.

...And while we're at it, let's make AT LEAST the Legacy a HEPA machine (if not the Classic, too). Pull the old Ultra internals (if there is any difference), stuff them under the current accessory housing, and go with it. It won't sabotage Platinum sales; the multiple filters in that machine, coupled with its modern style and various suction options elevate it to a different level.

Maybe make the Legacy a cordless while we're at it, if we're dreaming? lol. Keep the cord winder in case the battery drains, but stuff a battery under the cover where the suction valve currently sits. I'd buy that all day long.


Post# 408957 , Reply# 31   5/1/2019 at 15:32 (333 days old) by Blackheart (North Dakota)        
I dunno when but

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I knew another collector who had a Lux 7000 It if i recall was in the same style as the 6500 and he went on and on about how it was so powerful and so quiet, and basically the best lux ever made, so I challenged him on it, he ended up bringing it into the shop.

We put a baird meter on it 3.5 at the machine and I think 1.5 at the hose. I have no idea how or why, but man, I just laughed. Mostly because he was talking it up to be this wonderfully powerful vacuum.

Now that's just one example I did have the opportunity to use a baird meter on a more recent Legacy that scored a 7.5 at the hoe putting it around 100 cfm


Post# 409000 , Reply# 32   5/2/2019 at 09:33 (332 days old) by n0oxy (Saint Louis Missouri, United States)        
legacy motor and controls in hose

I think the Legacy uses the same motor as the classic now, and I think the current model Tristar also uses this motor, it's a one stage motor, I also liked the two stage motors much better.
I don't consider the fact that we don't have any high end vacuums with the controls in the hose to be a bad thing. It's just more things that can fail. I know the Sebo canisters that have electric hoses also have the speed control in the hose. This is one case where a low tech approach is better, forget the speed controls entirely, just use a suction relief on the hose, problem solved.
Mike





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