Thread Number: 33695  /  Tag: Brand New Vacuum Cleaners
Rainbow E2 expectations
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Post# 366292   2/6/2017 at 19:42 (2,628 days old) by Tekjunkie28 (Western Va)        

Hey all. I have a new Rainbow E2 that I've had for about a month. I enjoy using it but I feel like I'm not getting all I can out of it. I feel like my Kenmore elite made the carpet fluffier and brought back the nap much better then the rainbow. I also have been trying to get the water in the basin to precisely line up with the full marks and with that how do I know when it's time to change the water? The manual just says "when water agitation is reduced significantly" or something like that. I know the 1st few times I probably went too long. I checked the hepa filter and it looks okay. Maybe very very Slightly dirty.... is that really bad? I know on my Dyson I had years ago and the kenmore the hepa filters turned black because of the carbon dust from the motor. I sometimes feel like I should have bought the Kirby. I feel that would have given me a better clean and reset the nap.
How fast should I vacuume with this thing?

I also have the Aquamate and feel like it's cleaning well but maybe I'm not going slow enough for using enough soap. My carpet is matted down and kinda sticky. I suppose the sticky is from the old soap abd I tried to get it out but idk how. Will my carpet ever been in good condition again? It's only 3 years old.


Post# 366335 , Reply# 1   2/7/2017 at 20:44 (2,627 days old) by floor-a-matic (somewhere)        

Rainbow--You're supposed to change water every 15-30 minutes MAX; don't vac clean with one filling of water

 

AquaMate--Either you've put too much shampoo in the soap compartment OR you've put shampoo in WATER ONLY compartment or U are using non-Rainbow shampoo.  U need to move the AquaMate forward with shampoo & water; then move it back with water only

 

Is your AquaMate the one with brush roller or do U have to connect water supply hose to a faucet?


Post# 366395 , Reply# 2   2/8/2017 at 21:01 (2,626 days old) by Tekjunkie28 (Western Va)        

No no. I only use 1 cap of soap in the soap area and add water. Then I add just water to the water only area. My issue is that my carpets still have soap in them from my last shampooer I guess... even though I am a stickler for cleaning with pure water. I have gotten some of the soap out but idk how there is that much in it. I have only shampooed with soap a few times. I have the Aquamate 3. Everything is brand spanking new.

Post# 366455 , Reply# 3   2/9/2017 at 18:56 (2,625 days old) by mark40511 (Lexington, KY)        
Before I got my Aquamate 3

mark40511's profile picture
I used vinegar and hot water to clean my carpets with my hoover steamvac. Mainly because I did not have a rinse function and my carpets weren't horribly dirty. I did not like the idea of not rinsing so luckily my carpets have no soap residue in them. Now that I have aquamate and I can rinse, it's great. Unfortunately, I have berber very low pile carpet, so I add a hand weight to the top of the aquamate as I push so it can extract more water - I had to do this same thing with my hoover steamvac. Berber carpets are harder to use a carpet washer on because the pile is so low.

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Post# 366482 , Reply# 4   2/10/2017 at 06:54 (2,625 days old) by Tekjunkie28 (Western Va)        

I shampooed the carpets downstairs which have never been cleaned by me and it worked great. This thing really gets carpets dry. What I don't like is that the power head is too light. It just bounces on that carpet. It's not Berber but it's like a dense low pile.



Post# 366489 , Reply# 5   2/10/2017 at 10:08 (2,625 days old) by mark40511 (Lexington, KY)        
It IS TOO LIGHT

mark40511's profile picture
And it even gets lighter as you use it because the heavy water slowly goes into the carpet and get sucked into the basin, making the head lighter as you go, which is why I lay a hand weight on mine as I use it. Makes a huge difference.

Post# 366579 , Reply# 6   2/11/2017 at 18:44 (2,623 days old) by Tekjunkie28 (Western Va)        

Where can I get a carpet rake. What are some steps to bring back the nap? Is the mop and mini jet the rainbow worth it? When do I know I need to replace the HePA filter?

Post# 366593 , Reply# 7   2/11/2017 at 23:39 (2,623 days old) by electroluxxxx (……)        

If used properly the hepa should last you 6 years or more with no issue. If you were to get the rainjet get the super mop with it as they work rather well. The mini jet is a great attachment for stairs and cars as well as upholstery. Now I may work for rainbow but I'll give you only honesty and no sales pitch lol.

Post# 366601 , Reply# 8   2/12/2017 at 08:35 (2,623 days old) by Tekjunkie28 (Western Va)        

LOL. Thanks. I'm still a little sour about paying as much New as you do but I have gotten the shampooer and the rain mate or whatever. I think that after u get all the parts that it's a decent deal especially for how long it lasts and the warranty. You really get what u pay for. The vacuum is more expensive even used then a Kirby but you get a very mobile and agile cleaner. I thing the Kirby is in my future also as a carpet cleaner but the rainbow is just so versatile. IMO with both is the ultimate cleaning arsenal.


How much do you trust the carpet and rug institute for certification on these cleaners?


Post# 366613 , Reply# 9   2/12/2017 at 12:31 (2,623 days old) by electroluxxxx (……)        

As far as the carpet and rug institute goes, I actually like their ratings. The rainbow does a wonderful job and for the price you pay it really isn't bad considering when I go and give trade In deals I usually have an owner pay less than they would if it were their first machine. I am EXTREMELY conservative on what I spend but if it is worth it then I'll have no issue. I have owned SEVERAL rainbows over the years and used to refurbish and sell them while still in high school for some extra cash. Being one who loves the product I will say that I will never be without one. 😀
Keep this in mind too, the new power nozzle LOVES Berber carpet and to be honest I have never pulled as much crap out of a Berber with any other vacuum nozzle than the new rainbow nozzle. Kirby is a very decent machine and many people seem to love them. I am not a fan of the weight from the G3 on up to the avalir so I wouldn't spend the amount that they ask for. I am perfectly happy with the heritage series down to the early early models as they were lighter yet still very effective.


Post# 366622 , Reply# 10   2/12/2017 at 14:27 (2,622 days old) by Tekjunkie28 (Western Va)        

I have Berber in the back bedrooms. I'm not a fan of it since I worry about pulling the threads. My sons room was extremely dirty and the Aquamate did AMAZING on it. Too bad it's completely worn out. My power nozzle bounces on my low pile carpet in the den. I hate it and that's why I am looking for a Kirby for cheap just for that.


What are some other tips you can give me on my rainbow to maximize its capability.

A few questions I have is
1. How many times to you run over an area with the soap before rinsing with the Aquamate?
2. How fast to you move the power nozzle when you vacuum? I feel like I go so slow sometimes and too fast others.
3. We have semi hard to hard water around here. Do I need to get that water wetter stuff? Ive heard of people using the jet dry to make the water "wetter"


Post# 366625 , Reply# 11   2/12/2017 at 15:25 (2,622 days old) by electroluxxxx (……)        

For question number 1, it usually depends on the carpet and the stain normally I just go over it once or twice and then rinse, as far as the skipping goes that is because of the carpet being extremely worn or you aren't going with the grain of the carpet . I have had this happen.
Vacuum speed I tend to like to go slow to medium to make sure I'm actually cleaning rather than just grabbing the surface dirt.
Hard water, I'm not too sure about that one. Never really experienced that before. So that may be a question for someone else here.


Post# 366634 , Reply# 12   2/12/2017 at 17:08 (2,622 days old) by Tekjunkie28 (Western Va)        

Yea apparently rexair made a additive called aquawet or something that make the surface tension lower so it captured more non or less wettable material.

The carpet that the head bounces on is low pile. Shortest pile carpet I've seen that's non Berber or something. It's not a loop type pile, it's twisted. It seems like really nice carpet and has help up EXTREMELY well. It was here when we moved it and I haven't done anything but vacuum it. Just started to shampoo it and it's still looks great.



Post# 366653 , Reply# 13   2/12/2017 at 20:08 (2,622 days old) by mark40511 (Lexington, KY)        
My Gold 2 speed

mark40511's profile picture
PN skips when I go the wrong way on my berber. If I go the right way it's smooth as silk. I had never experienced this until the rainbow PN though. But if you go the right way with the rainbow PN, it won't skip, but that's not always easy to do. If you slow down, it won't skip nearly as much.

Post# 366674 , Reply# 14   2/13/2017 at 07:34 (2,622 days old) by Tekjunkie28 (Western Va)        

There is apparently 3 different brushes for the side belt model PN. The factory version and then a medium version but I'm not sure it's genuine. Then there is a softer mode that's says is designed not to skip on lower pile carpets.

Post# 366755 , Reply# 15   2/14/2017 at 07:26 (2,621 days old) by Tekjunkie28 (Western Va)        

Do y'all work in a 3x3 area like the instructions say for the Aquamate?

Post# 366759 , Reply# 16   2/14/2017 at 09:38 (2,621 days old) by Tekjunkie28 (Western Va)        

Also my fan below the separator is getting dirty? Yellowish and also the hepa has a very very slight yellowish tinge. We don't smoke or anything so idk what it is??? Does it need to be fixed? New hepa??

Post# 366863 , Reply# 17   2/15/2017 at 21:35 (2,619 days old) by floor-a-matic (somewhere)        

Either your vacing non-wettable dirt (fireplace ash, plaster dust talcum powder) or not changing water often


Post# 366883 , Reply# 18   2/16/2017 at 06:38 (2,619 days old) by Tekjunkie28 (Western Va)        

There's nothing in this house that's non wettable. I now add a splash of vinegar in the water. I follow the instructions to a T. When should the hepa be replaced?

Post# 366890 , Reply# 19   2/16/2017 at 08:25 (2,619 days old) by Electroluxxxx (……)        

For the answer to your hepa scroll up to reply 7

Post# 366910 , Reply# 20   2/16/2017 at 13:00 (2,619 days old) by Tekjunkie28 (Western Va)        

Oh derp! Ok so is there a visual way to check? Especially since I have slightly dirty lower fan? My dealer said I could put vinegar in it to soften the water. Any other quirky things or tips and tricks?

Post# 366919 , Reply# 21   2/16/2017 at 15:04 (2,618 days old) by mark40511 (Lexington, KY)        
I have hard water

mark40511's profile picture
here in Lexington. I've never added vinegar to the water - I've heard you could add jetdry rinse aid to the water - but only ONE or two DROPS (otherwise you will get too much foam) OR - you could try Rainbow AQUA WET (if they even still make it), which is their own version which is supposed to make the water (wetter) to trap more dirt. But you really shouldn't have to do any of that as long as you're changing the water before it gets too nasty and keep the separator clean, like literally a toothbrush in the grooves. I've only changed my hepa once in ten years. I'm on my second hepa still.

Post# 366978 , Reply# 22   2/17/2017 at 11:30 (2,618 days old) by tekjunkie28 (Western Va)        

I spoke with another Rainbow distributor today. He is also certifed to work on them. He said when vacuuming that he fills his up past the center post typically 1/4 inch to 1/2 inch. He then said that when using it to Air purify he fills his atleast 1/2 inch. Which makes complete since on that part because if you look closely its almost as 50% of the air never makes contact with the water if you just filling it to the top of the post for air purify.

Now the vacuuming is interesting. I tried a 1/4 inch and I cant tell a difference in power but it did seem to capture more dust in just the 30 mins prior that I ran it on air purify mode.

He also aid jet dry is okay to use and he said no more then 2 drops. He said it works.

What are your takes on the water level?


Post# 367024 , Reply# 23   2/17/2017 at 18:52 (2,617 days old) by mark40511 (Lexington, KY)        
In this case

mark40511's profile picture
I would trust Rexair because they know what they are doing. If Rexair says fill it to the center post - that's what I'm doing.

Sirena on the other hand - I don't think they know! They say fill the min line, but I email them and they say you can fill to min, med or max. It makes no difference. Min is not enough water yet their instructions on use and care specifically say min when vacuuming.


Post# 367037 , Reply# 24   2/17/2017 at 21:21 (2,617 days old) by Electroluxxxx (……)        

I always tell my customers to just cover the center bubble. There are other dealers and distributors out there that tell people to fill it halfway up the bubble. Reason is so they can charge the customer for a cleaning every 2-3 years. Apparently those people haven't put any thought into the words bad business. A good dealer and or distributor will be honest.


Post# 367049 , Reply# 25   2/17/2017 at 23:47 (2,617 days old) by Tekjunkie28 (Western Va)        

There's no way I can use the machine with water at the full line on low speed. It's not even gonna last a few hours.

I checked mine several times today and if I fill to the top post covering then the water is slightly above the full line. If you go 1/8 of an inch or 1/4 of an inch the it's just making the machine heavier. I also theres nothing wrong with being slightly too full but don't go crazy. I think the full line is the best performance but I also wonder if they are trading weight for MAX potential. I'm sure that Rexair has tested this significantly but I'd love to sit down and talk with there great minds about it.

All 3 techs I talked to said that on low speed I could add more water above the full line. It's not affecting anything with the motor as far as I can tell. I woke up this morning with water below the opening and not bubbling. Also if you put water only to the full line on low speed then it starts to make the water oscillate back and forth. When the water goes back it's just sucking air that's not being pulled through the water as much so there is less contact.

I'm sure that the jet dry is why marks rainbow is so clean!! They all agree with that.

I would love more input on this. Very curious to see what others have seen.


Post# 367057 , Reply# 26   2/18/2017 at 03:33 (2,617 days old) by mark40511 (Lexington, KY)        

mark40511's profile picture
I've never been able to stand the noise my rainbow makes on low speed. It's like this weird pitch like you're getting an ear test or something. Not bad at first, but it becomes maddening after a while. It has always been this way. On high speed, it purrs. There's nothing wrong with mine at all. I think that's just the way it is. Luckily, I don't have a need for low speed. Honestly, I don't even think it can possibly do much with so little air going through the machine. Besides, if I vacuumed and dusted my house with it, there's no need for it because you already got all or most of the dust.

Post# 367061 , Reply# 27   2/18/2017 at 08:33 (2,617 days old) by Tekjunkie28 (Western Va)        

Well I can tell you that 99% of the houses I been in have way too much infiltration. So anything can help clean the air but surprisingly there's some evidence that the air coming in through cracks is basically being filtered by the dust that stuck to the sides where the air is coming in. The Rainbow isn't a very good air filter on low speed when you compare the number to other units but the other are al tested on high speed. The rainbow really doesn't get to be tested like that. I'm going to run mine while the pollen counts are high. I can put it in the den and it should be great for down there. Other things to consider are dirty ductwork and ac coils, leaky doors and windows, pets and attic penetrations into living space. Seal all that up and clean the duct work and you could fix a lot of dust issues that way.

Interesting fact I've come to find is that I can go several days with no to little dust on my tv stand. The a friend or someone might come over. After that or the next day the dust and substantially increased....



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