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Thread Number: 31331
/ Tag: Recent Vacuum Cleaners from past 20 years
Hoover S3620 PowerMax Ultra needs repair |
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| Post# 346595 , Reply# 2 3/7/2016 at 08:53 (2,971 days old) by BB62 (Ohio) | ||
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Thanks for your reply, but note that I said that the problem was that the vacuum WOULD TURN ON, but wouldn't turn off. "...the only way to turn off was via 1) the foot switch, or 2) unplugging it" I'd be pleased if you have further suggestions, and thanks again. | ||
| Post# 346603 , Reply# 3 3/7/2016 at 10:26 (2,971 days old) by vacerator (Macomb Michigan) | ||
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Ok Jeff, it was early. At least it does run, so the trouble may either be the hose switch, or in the speed control on the canister if it has a relay. Either way, it has to be repairable. I is not nearly as complicated as a newer machine with pressure transducer speed controls. | ||
| Post# 346615 , Reply# 4 3/7/2016 at 10:49 (2,971 days old) by BB62 (Ohio) | ||
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Vacerator, thank you for your response, but *how* and *where* is it repairable? Hoover no longer supports it. | ||
| Post# 346628 , Reply# 6 3/7/2016 at 12:49 (2,971 days old) by vacerator (Macomb Michigan) | ||
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Jeff, Your second option is to shut it off using the main power switch. | ||
| Post# 346629 , Reply# 7 3/7/2016 at 12:58 (2,971 days old) by delaneymeegan (Mary Richards lived here) | ||
If your hoover hose looks similar to this, good news, you should be able to, with a phillips screw driver, open it up and view the wiring.
The wiring in the hose end is delicate and it may be as simple as a short, or there may be a wire loose, or one that has crossed with another. It could also be a fault with the switch. Sometimes faulty switches won't turn on, other times they won't turn OFF.
First, I would try this experiment: once you've turned the vacuum on, where the hose AND hose PLUG connect to the canister, UNPLUG that plug. The vacuum should turn off when the plug is pulled up. If that is the case, it should confirm the problem is with the switches or wiring in the hose. | ||
| Post# 346631 , Reply# 8 3/7/2016 at 13:13 (2,971 days old) by delaneymeegan (Mary Richards lived here) | ||
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Both of these switches are the same.
A quick test, if the wires are NOT soldered on and since you've said the PN switch works fine, would be to reverse the switches. In other words carefully pull the wires of each and put them onto the other switch.
If the switches are the problem, then the vacuum should now function normally, but the PN may turn on, but not OFF.
I hope that helps. If it does, than all you need to do is get a new switch, which, if I'm not mistaken is a standard item one could find at an electronics store. 
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| Post# 346639 , Reply# 10 3/7/2016 at 14:20 (2,971 days old) by BB62 (Ohio) | ||
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I just tried swapping the wiring to the brush off/on and sweeper off/on switches (the plastic covered connection) - no effect. Drat! | ||
| Post# 346646 , Reply# 11 3/7/2016 at 14:58 (2,971 days old) by suckolux (Yuba City, CA) | ||
This is the very reason I got the bottom line Kenmmore and Miele. Figured more stuff on the hose made it more fragile or more pricey to change the entire hose. Good luck, I have NO idea what else to suggest.Atleast it is running and not off for good! Could get a remote switching outlet and magiver the controler for that to the hose! Okie for sure! Yes my mom would kill me for that line.
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| Post# 346647 , Reply# 12 3/7/2016 at 14:59 (2,971 days old) by suckolux (Yuba City, CA) | ||
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| Post# 346668 , Reply# 14 3/7/2016 at 18:48 (2,970 days old) by suckolux (Yuba City, CA) | ||
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| Post# 346670 , Reply# 15 3/7/2016 at 19:15 (2,970 days old) by suckolux (Yuba City, CA) | ||
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| Post# 346671 , Reply# 16 3/7/2016 at 19:21 (2,970 days old) by delaneymeegan (Mary Richards lived here) | ||
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| Post# 346672 , Reply# 17 3/7/2016 at 19:33 (2,970 days old) by delaneymeegan (Mary Richards lived here) | ||
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Here's a picture of the parts and wiring diagram as shown by the dotted lines between the electrical components. Notice the cord the plugs into the wall outlet, the receptacle at the front of the machine with 3 wire "T" plug that goes into it, the motor, etc.
Your wiring should be layed out the same as this.
Also, you mentioned that there was a burning smell at some point. Try inspecting the components for visual signs of melting. Also, if there is a latent odor that may help "sniff out" any problems.
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| Post# 346679 , Reply# 18 3/7/2016 at 20:46 (2,970 days old) by kirbylux77 (London, Ontario, Canada) | ||
BB62, my suggestion to you would be to leave the vacuum as is, or scrap it. I am willing to bet when that orange wire went out, it did so as a safety function because the circuit board or relay inside the canister is starting to malfunction. If that IS the case, you won't be able to modify another circuit board or relay to make it work, this is one aspect of a canister vacuum that is proprietary to each manufacturer in most cases.
I would strongly suggest you budget for a new vacuum, this one is probably on it's last legs. A Kenmore Progressive at around $400 would probably be a good choice for you IF you also buy the extended warranty, having said that there are other brands with better quality depending on how much you are willing to spend. Rob | ||
| Post# 346716 , Reply# 20 3/8/2016 at 07:35 (2,970 days old) by vacerator (Macomb Michigan) | ||
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Rex, Rob, If the Hoover motor is ok, the board can be bypassed and it will run fine. It is not a DC motor. Kenmore Progressives are made by Panasonic, and parts and service will be around for a long time. Any vacuum shop which sells Panasonic or services them can do that. | ||
| Post# 346750 , Reply# 21 3/8/2016 at 14:04 (2,970 days old) by delaneymeegan (Mary Richards lived here) | ||
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Just FYI, if you are looking to get a handle-grip controlled vacuum, I have a Kenmore for sale starting at $20. Its for the motor unit only. You'd need to get the hose and other parts. I know that probably doesn't help much, but just thought I'd mention it.
Another option is to be on the watch for vacuums similar to yours for sale. In fact I recently sold Hoover like yours for $25 + shipping, with a hose, but no PN. It was even the same color, and worked fine. CLICK HERE TO GO TO delaneymeegan's LINK on eBay | ||
| Post# 346892 , Reply# 23 3/9/2016 at 20:27 (2,968 days old) by suckolux (Yuba City, CA) | ||
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Post# 346931 , Reply# 24 3/10/2016 at 05:32 (2,968 days old) by Durango159  (State College, PA) |
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I own the predecessor to your model!
I own a Hoover PowerMax Supreme S3611. It's essentially the same model as your PowerMax Ultra. Your machine is newer and runs on 9.3 Amps and has the black hose with all controls. My machine is 9.8 Amps and has the same controls.
If I unplug my hose wire from the suction unit, the motor turns off but the red indicator light on the suction unit stays red. What is yours doing when this wire is unplugged and the motor was running? Is your red light still lit on the suction unit? Did the rheostat thermal shutoff turn your machine off when the issue first occured? The Reostat thermal shutoff control is the round metal piece with clip that rests in a contained space in back of housing behind the motor. Is all wiring to that decent? Did you pull the motor out of the housing to check all wires including wires coming from hose into the suction unit? On a standard non- variable speed, non system on/off PowerMax it is a 2 prong, t shaped plug to the suction unit. With the variable speed and full machine on/off it is 3 prongs to the suction unit. So you'll have 3 wires coming from the hose lead into the motor compartment in the suction unit. When you inspected the motor housing, did it look as if the motor has been moving and twisted various wires? I've had issues with a former PowerMax model where the motor wasn't properly installed from service and the rubber gasket wasn't locking into the plastic so as the motor was turned on, the torque turned the motor and eventually twisted and damaged some wires. I've cut the wires below the point of injury and either re-spliced or tied in a new section of comparable gauge wiring. Many of the wires in my suction unit are snapped into the plastic shroud but some are loose and may rest up against the motor itself. I've owned PowerMax machines since 1997 and never had one where a wire went bad just from resting up against the back of the motor. I had a Kenmore canister years back that was a standard Progressive with 3 way power switch for the entire machine on the hose handle. It had an issue where when the hose was disconnected the motor would continue to run. I believe Sears worked on the hose when they repaired it but that doesn't make much sense to me. Do you see any burnt wires anywhere on your machine in the hose handle or main suction unit? The control board in the suction unit is attached to the plastic motor retainer that goes holds the motor into place. If you have a question regarding wiring I can take photos of my unit and we can compare diagrams! Possible solutions for you: -- Fred Stachnich- HooverCelebrity on here used to service Hoovers at an actual Hoover store. Hoover had hose handles of this style starting with the Dimension 1000 so he have some experience with this and may have a solution? There is a vac shop in upstate New York with tons of vacuums and he may have parts and also be able to help troubleshoot. It would take him some time to find that particular machine in his stock piles but I'm 99% certain he has everything that you would need. Here is his info if you're interested: C.S. Vacuums Owner is Chris 315-363-9083 The control panel in the hose handle is part number 47551014 and is listed as available on Sears Parts website for $41.99. I've posted it in the link section below. The board in the suction unit is attached to the motor retainer. The motor retained for your model is listed as part number 41312048 and is listed on Sears Parts as available also at $71.49. It includes all seals and a new control board. www.searspartsdirect.com/hoover-v... I was surprised by both links having prices and listing them as available so that's awesome! Sears is very good at staying updated with their parts and listed them as unavailable when they get discontinued!! Let me know if I could help further!! The S3611 that I have is my first PowerMax with the variable speed and full machine on/off. I've only had that one for a little over a year. I've never had an issue with any PowerMax/ Futura/ Windtunnel machine ever having an electrical issue and my family has/ owns SEVERAL since 1997!! For reference I've attached photos of what this hose looks like. My S3611 machine is the green one on the right in the 3rd photo. The hose on the S3620, BB62's hose will be black in color, just as the hose color on my blue PowerMax S3603-040 the left machine in photo 3. CLICK HERE TO GO TO Durango159's LINK | ||
| Post# 347291 , Reply# 25 3/12/2016 at 19:46 (2,965 days old) by BB62 (Ohio) | ||
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The vacuum repair store called - he couldn't repair the unit! :-( I will post back next week after I pick it up, and also get some pictures to post. Thanks for your continued posts. | ||
| Post# 347335 , Reply# 26 3/13/2016 at 00:18 (2,965 days old) by delaneymeegan (Mary Richards lived here) | ||
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| Post# 347366 , Reply# 27 3/13/2016 at 07:51 (2,965 days old) by suckolux (Yuba City, CA) | ||
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Post# 347445 , Reply# 28 3/13/2016 at 18:04 (2,964 days old) by Durango159 (State College, PA) |
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| Post# 347464 , Reply# 29 3/13/2016 at 18:48 (2,964 days old) by vacerator (Macomb Michigan) | ||
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Rob, I just can't help but wonder if the place you sent your one Hoover Celebrity to for a refurbishment couldn't get it running. | ||
| Post# 347488 , Reply# 30 3/13/2016 at 21:08 (2,964 days old) by Brando_husky (Las Vegas Nevada) | ||
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Found one of these in green at the local goodwill today. Almost grabbed it. $10. I don't know why I didn't. Might go back for it | ||
| Post# 347495 , Reply# 31 3/14/2016 at 00:42 (2,964 days old) by BB62 (Ohio) | ||
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Brando Husky "Found one of these in green at the local goodwill today. Almost grabbed it. $10. I don't know why I didn't. Might go back for it" I know where you can find a buyer! ;-) I hope to pick mine (unrepaired) up tomorrow. | ||
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Post# 348588 , Reply# 32 3/26/2016 at 01:32 (2,952 days old) by Durango159 (State College, PA) |
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Vacerator
Yes, the store that I got both of my Hoover Celebrity's refurbed actually, probably could help. That is my buddies store in upstate New York that I mentioned.
The owners name is Chris and he is phenmomenal!! Chris is a member of this forum too: Hoover28 is his name. If anyone needs anything, I encourage you to contact him!! The store is C.S. Vacuums in Oneida, New York. -----Both of my Hoover Celebrity canisters were refurbed there. ----Eureka Rotomatic blue power team canister was refurbed and purchased from there -----Hoover Widepath Breathe Easy upright was refurbed and purchased from there -----Hoover Decade 800 was purchased from there and I serviced it at home, but since I purchased it, he sent me all of the parts that I needed for free! -----Hoover Quadraflex powermatic nozzle was received from there for a Dimension 1000 upright ----- Previously owned Hoover Convertible Elite- teal addition was refurbed and purchased from there ----- Hoover Spectrum canister was purchased from there--- he sent me any parts that I needed for free again! All said and done I've given lots of business because he is extremely reasonable on price, he HAS EVERYTHING pretty much and is very courteous, professional and easy to work with!! He has a plethora of vintage and newer machines to select from to be refurbed and sold. Essentially if you have a dream vacuum in mind, tell him and he probably has it or something very very similar!! | ||
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Post# 356121 , Reply# 35 7/16/2016 at 00:40 (2,840 days old) by Durango159 (State College, PA) |
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The Chad to whom you are referring is Chad Michael! I can't remember if he is on this site or not?? He probably is, I talk to him on Facebook. He is a great guy and does have a vacuum store in Ann Arbor, Michigan area!
The vacuum guy that I mentioned is: C.S. Vacuums Oneida, NY Chris 315-363-9083 He has just about everything!!! | ||
| Post# 356766 , Reply# 36 7/28/2016 at 08:55 (2,828 days old) by BB62 (Ohio) | ||
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Sorry Vacerator & thanks to Durango159. I'll give Chad Michael a call and let everyone know the results. Thanks again. | ||
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