Thread Number: 27649
/ Tag: Brand New Vacuum Cleaners
Rhetoric of Dyson |
[Down to Last] |
Post# 309199 , Reply# 1   12/18/2014 at 16:50 (3,415 days old) by madaboutsebo (Midlands, UK)   |   | |
Checkrate/Likes
 
     
I've not experienced this in any John Lewis as yet. I have see and part experience a similar situation in Curry's before. I'm not dissing Dyson as a brand but I have noticed the Dyson Sales Rep I've seen in electrical shops mainly in Curry's are being more tactical and misleading to customer against other brands the shop has on display to get a sale. You could say they are only doing their job! I hate it when I hear sale reps mis-informing customers on information on other brands and even their own to get a sale. I know they are after sales, but the average customer puts trust in them to give them the actual facts and information! If a product is that good it should sell it self with a little demo to the potential buyer for it to sell.
That made me laugh that you where told £600 to a £1000 on filters and bags on the lifetime of the machine. Did she mention how long the lifetime would be? Where do they get their data and information from. Makes me wonder if it is made up, again to get a sale! I've had a bagged vacuum for 7 years now and not spent anywhere near the £600 let along £100 in addition to the initial cost of the vacuum. To me this is mid-leading advertisement and to the customer too. I've even got a Miele S7 like you which is about 2 years old and again only purchased x2 boxes of bags\filters direct from Miele as they where on offer at the time for £15 for x2 boxes (x4 bags and x1 pre and x1 post filters in each box). I think I've just opened the second box! Again not spent anywhere near £600 on filters and bags in 2 years on top of the initial cost of the machine which I got for a good price when I purchased it. All I have experienced in John Lewis was a very friendly and helpful SEBO Rep, they mentioned other brands but was not negative towards them just knowledgeable on their products but not pushy either with it. I take it you didn't come away with a Dyson or and the Miele vacuum cleaner you went in for? |
Post# 309269 , Reply# 2   12/19/2014 at 13:28 (3,414 days old) by sebo_fan (Scotland, UK, member AKA ukvacfan, & Nar2)   |   | |
Checkrate/Likes
 
     
I have never met any vacuum sales person bar someone who tried to sell me the merits of the Vaporetto Steam cleaner tank combo vacuum cleaner and at £399 to £599 I made a quick exit!
But the salesperson was wearing a badge. I have seen other demonstrators in stores such as House of Fraser and John Lewis. I adore John Lewis though as a lot of their exclusive named products are keenly priced. However the demonstators I have observed (Panasonic, Kenwood and Nespresso) have always worn a badge and company emblem on their person. Its a pity you had to go through that experience. If I were you I'd phone and complain to your store about it. There's nowt more annoying than rattling a potential buyer by a pushy, lying sales person and JL in my experience aren't in the habit of hosting that many people of that nature. |