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Thread Number: 27159
/ Tag: Pre-1950 Vacuum Cleaners
It may have just been a vacuum to you, UPS, but it was a lot more than that to me. |
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| Post# 304020 , Reply# 1 11/1/2014 at 14:09 (3,460 days old) by bebring (Québec) | ||
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This is really a sad news | ||
| Post# 304021 , Reply# 2 11/1/2014 at 14:10 (3,460 days old) by Jaker15 (Meridian, ID) | ||
Oh my God I am terribly sorry to hear about that! | ||
| Post# 304026 , Reply# 3 11/1/2014 at 14:22 (3,460 days old) by pr-21 (Middletown, OH) | ||
UPS is TERRIBLE.....
I agree 100%, UPS is absolutely terrible for shipping anything. I actually waited on the ups man one day because I was sick and tired of receiving mangled vacuum boxes. Sure enough when my box came every corner was smashed in and some of the seams were coming apart. I confronted the UPS guy. THEY COULD CARE LESS!!!!!!!!
His reaction was call customer support....... Not only does this happen to vintage vacuums, but with TOL Cleaners NIB as well, unless they are double boxed. I ofter wonder if the seals inside a vacuum have been damaged after that much abuse. Fed Ex is a much better shipping option than UPS in my book. The new in box ones can be shipped back, but the truly vintage vacuums that come around once in a great while can't be replaced or REPAIRED most of the time. Ok that is my rant on UPS. PR-21 Bud Mattingly | ||
| Post# 304032 , Reply# 4 11/1/2014 at 15:14 (3,460 days old) by Marks_here (_._) | ||
Have you seen how UPS handles the packages?? I watched from the UPS hub in Nasville OMG what they do....It doesn't matter if they have fragile on them, they throw them. They are on such tight & demanding time schedules that's all get can do to keep up. You should see how they deliver packages they throw them from some of the sidewalks as our news channel 4 here did an undercover story after so many people called them up to complain about the same thing.
This is my opinion but if you can ask for different shipping carriers & pay the extra amount & insurance for that reason....peace of mind. Oh & check web blogs to see how many others have dealt with this & put your own story in there...maybe a lovely lawyer might be reading & y'all can get a class action lawsuit against them for irreplaceable items not to mention the stress that has been placed upon you & others just to meet an impossible imaginary quota! | ||
| Post# 304036 , Reply# 5 11/1/2014 at 15:40 (3,460 days old) by NYCWriter (New York City) | ||
USPS isn't much better ...
When my baby brother was home for Christmas from Tacoma, Washington last Christmas, he tried to stuff some of his old books and other items from his old bedroom into his suitcases. Mom suggested he just set aside the stuff he wanted, and she would pack it and ship it for him.
Now, my mother is absolutely anal about packing; fresh bubble wrap, tissue, space between boxes, waterproofing, and a finished product that'so textbook perfect it's almost a shame to open it up. So you can imagine my brother's surprise when he got the box from Mom about a week after getting back home, beaten up and sloppily taped together. He was even more surprised when he opened the box and found one of his cherished three-volume boxed book sets broken into, one of the books missing, and another random book jammed into the box. Upon further inspection, he found two other items missing, and a few unopened letters addressed to a woman in Oregon thrown in as well. Nice, huh? | ||
| Post# 304037 , Reply# 6 11/1/2014 at 15:41 (3,460 days old) by NYCWriter (New York City) | ||
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Indeed ... | ||
| Post# 304039 , Reply# 7 11/1/2014 at 15:46 (3,460 days old) by kenkart () | ||
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One of these days.. Someone is going to get a real shyster lawyer and sock it to the UPS! | ||
| Post# 304079 , Reply# 8 11/1/2014 at 19:27 (3,460 days old) by super-sweeper (KSSRC Refurbishment Center) | ||
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| Post# 304187 , Reply# 9 11/2/2014 at 09:09 (3,460 days old) by kirbylux77 (London, Ontario, Canada) | ||
USPS isn't much better....
Matt, I hear you & understand your story. However, I do have to disagree with you on this one. I think a LOT has to do with how a person packs their items to begin with. I bought my Electrolux Grand Marquise from Rhode Island back in 2012, & it was sent via USPS to the Canadian border & handed off to Canada Post for delivery with no problems, the package was in PERFECT condition both inside & out. And I can't recall ever having an issue with UPS or Purolator deliveries in the past 5 years either. But then again, who knows, maybe the Canadian divisions are run differently due to different government regulations, so therefore less problems? All I know is that a LOT has to do with how a person packs their parcels for travel, that way if rough handling DOES happen it may stand a better chance of surviving.
Rob | ||
| Post# 304188 , Reply# 10 11/2/2014 at 09:11 (3,460 days old) by kirbylux77 (London, Ontario, Canada) | ||
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| Post# 304217 , Reply# 11 11/2/2014 at 13:47 (3,459 days old) by NYCWriter (New York City) | ||
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Rob ...
... with all due respect, you've never seen how my mother packs shipments.
The stuff is better-packed than if it came from the factory. And any possible shortcomings in her packing job certainly wouldn't explain my brother's missing books ... one of which missing out of a three-volume boxed set, with another book jammed inside, damaging the box itself. And, of course, unopened letters addressed to some woman in Oregon re-sealed back inside my brother's package. | ||
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Comes to the Rescue!
UPS is the worst when it comes to handling things, especially stuff that's valuable! I would never use them to send anything again. Would it be worth opening a lawsuit with them for it? I hope you can find another Kenmore just like it, even though your aunt's was one of a kind. So sorry about your loss.