Thread Number: 27124
/ Tag: Recent Vacuum Cleaners from past 20 years
Electrolux Guardian Ultra & Platinum - Multiple Qs |
[Down to Last] |
Post# 303583 , Reply# 1   10/28/2014 at 22:54 (3,438 days old) by pr-21 (Middletown, OH)   |   | |
Checkrate/Likes
 
     
They did not come with a black cord. If I remember it was light gray. The hose swivels at the handle, but has the same connection to the canister, as the plastic bodied canister. No problems with kinking even though it only swiveled at the handle.
My only problem with the Ultra was it did not have a better suction relief on the handle. The larger motor caused the side kick to bog down on my upholstery. I never had a bag break in it or leak. Just a note, I think Aerus has a real bag problem at this time and I have sent them bags from my Guardian Platinum, I am so frustrated with Aerus at this point I have it stored in my attached garage. I am also buying NOS bags off of Ebay until they correct this, however you will have to get the Guardian Platinum bags from Aerus. Currently have a stash of Sure Thing and Germgrabber Bags for style C. They are 4 ply, while Aerus's are two ply now that state they are better than the 4ply. Bull&&&&. The Ultra has a thermal light, Bag Light, No Bag Light, and Full Bag Light. It will shut off when the bag is full. As for the Guardian Platinum, Things I don't like. (I got one of the first from someone who reads our forum. Nice Guy to deal with) Anyway, as I said the bags leak, the power nozzle leaves black marks on my white woodwork, Aerus designed a scent chamber on the side, which was one of my reasons to buy. Talked to Aerus many times and finally they just told me, they had no intention of importing them from Europe, where the first design originated. Aerus people at the home office seem to not care about customer service and were just plain rude. After that I stuck it back in the box and stored it in my garage. I will trade it in if I ever buy another Aerus.... One more thing, when the bag is full the indicator light comes on, but the Guardian Platinum does not shut the motor off.......Also the power nozzle keeps on running even if you turn off the cleaner. I understand that later models have the power nozzle problem running when the machine is turned off has been fixed. I also believe it came with a 15 year warranty.... That is my two cents..... PR-21 |
Post# 303605 , Reply# 3   10/29/2014 at 07:19 (3,438 days old) by countryguy (Astorville, ON, Canada)   |   | |
Checkrate/Likes
 
     
I got my Platinum a year ago. The power nozzle does shut off when the vac is turned off. The warranty is for 15 years. The bag although it seems small, it does hold a lot of dirt. I've had a bag in the machine for 6 months, vacuum weekly, have 2 cats that shed and although the bag is almost full, it still has lots of suction. I keep waiting to see the bag light come on. The vac does not shut off when the bag is full - only the light is supposed to come on. As for the scent chamber...I bought some scented laundry beads. I just pour a few onto a kleenex, wrap them tightly and stuff that into the scent chamber. Works great.
Gary |
Post# 303610 , Reply# 4   10/29/2014 at 07:55 (3,438 days old) by kirbylux77 (London, Ontario, Canada)   |   | |
Checkrate/Likes
 
     
The black cord on the Ultra is NOT an aftermarket replacement, it is genuine Aerus replacement. I know this for a fact as I bought a spare cordreel for my Grand Marquise, & the dealer specifically told me the cord would be black & asked if I was ok with that. Also, it does seem like they are putting black cords on Aerus vacuums nowadays....I have yet to see a recent model Aerus that has a cord of gray or any other color.
Clifford, if I was in your position, I would go for the Guardian Platinum. It sounds like the machine just needs a good thorough cleaning, & for the hose you could probably unkink it yourself at home if you are handy with tools. I have successfully unkinked a couple of Filter Queen hoses, so trust me it can be done pretty easily. Plus, the Platinum is much newer & has MUCH MORE power & features than the Ultra had. The Ultra was merely a 2100 with a fancy top, HEPA filter & new-style plastic wands & hose added. I think Aerus should be ashamed of themselves trying to foist that off as a true replacement for the original Guardian, & they finally redeemed themselves with the Platinum. Also, please note the HEPA filter system on the Platinum is much better than on the Ultra, since it has 2 HEPA filters, & when you compare the quality of the filter paper on the Ultra, it is not nearly as good. This is because they slapped a HEPA filter onto an existing old design not meant to accomodate one, so they had to compromise the quality of the filter or else it couldn't be a sealed system & would leak everywhere. As for the plastic wands, don't worry about them. The same design has been used by Aerus now for nearly 2 decades, with a minor redesign in the early 2000's when the first Aerus-made Tristar EXL came out. Usually the only thing that ever goes wrong with the wands is occasionally one of the plastic clips will need replacement, & those are very inexpensive & easy to do yourself. Also, the hoses for the Platinum & Ultra only have the switch for the PN on the handle, not speed controls, so there should be no worry about costly hose replacements as MieLux thinks. I think he is referring to the original Guardian when he mentions this. Now, about the Aerus Home Solutions bags....apparently the problem has been fixed? At least that's what has been said on this forum recently in the past few months. I ordered some bags from a local dealer in Brampton, Ontario, & he told me when I had an issue with the bags, had a couple of bags that the sealing strip at the back of the bag broke. The dealer in Brampton says that Aerus is changing suppliers & dealers will be receiving new bags made in the USA in October. He told me that Aerus is actually going to start making their own bags again, instead of outsourcing to Home Care Industries....he said that Home Care Industries had "ripped them off" by making the bags in China, & Aerus had ended their agreement with them. This to me makes logical sense, since there was discussion recently here about Home Care Industries suddenly shutting down for a few months, closing down a factory, & then suddenly reappearing, & now I do believe it was said that they have to deal directly with vac shops now? Think it was said that the vac shop distribution companies won't even deal with them anymore. Clifford, I honestly wouldn't worry about the bags, other members have reported they had no issues, & even if the paper bags for the Platinum do turn out to be an issue for you, then you could always order bags from Godfrey's in Australia for the Sauber Intelligence, since they use HEPA cloth bags. That machine, the canister is 100% identical, just runs on 220 Volts & has a different hose, wand, PN & tools, but the actual canister itself is the same, including the bags & filters. Except the bags are made of HEPA cloth, though. Rob |
Post# 303762 , Reply# 5   10/30/2014 at 18:08 (3,437 days old) by pr-21 (Middletown, OH)   |   | |
Checkrate/Likes
 
1    
|
Post# 303764 , Reply# 6   10/30/2014 at 18:25 (3,437 days old) by Kirbyloverdan (Egg Harbor Twp . NJ aka HOOVERLOVERDAN ❤️)   |   | |
Checkrate/Likes
 
     
I just ordered them I was almost out You can't order the paper bags any more .
I still have yet to have any leaks since they sent me the improved bags but I am glad to never hear again that Some ones bags are leaking . My Hepa Filter is still Snow White just like day one I was given 3 sets of Filters for my machine from my Aerus guy plus Aerus sent me a set when they sent me the improved bags . Dan |
Post# 303767 , Reply# 7   10/30/2014 at 18:45 (3,437 days old) by pr-21 (Middletown, OH)   |   | |
Checkrate/Likes
 
1    
I think I will order a pack as well and get mine back out of storage. Shame to not use it when they have the bags like the European models. If I learned anything from this, I should have waited until some improvements were made.....before buying since this was a brand new to the USA model.....
PR-21 Bud |
Post# 304155 , Reply# 8   11/2/2014 at 07:49 (3,434 days old) by kirbylux77 (London, Ontario, Canada)   |   | |
Checkrate/Likes
 
1    
Thanks for letting us know that Aerus has introduced the HEPA Cloth bags for the Guardian Platinum. I was thinking of buying one, but the bag problems that have been reported & the fact it still used a paper bag was what held me back. I think I might have to purchase an early Christmas gift though :-)
Rob |
Post# 304778 , Reply# 10   11/5/2014 at 08:09 (3,431 days old) by kirbylux77 (London, Ontario, Canada)   |   | |
Checkrate/Likes
 
     
Clifford, yes the Aerus Classic hose will fit on your Guardian Ultra. However, unless you buy a new wand set & powernozzle, you would not be able to use your powernozzle that came with your Guardian Ultra, even if you changed the PN neck. Why don't you try buying a set of metal wands & using the attachment adapter with it? That would save you the expense of a second hose, & also wouldn't have to have that second hose take up storage space.
Rob |
Post# 304779 , Reply# 11   11/5/2014 at 08:09 (3,431 days old) by countryguy (Astorville, ON, Canada)   |   | |
Checkrate/Likes
 
     
|
Post# 304780 , Reply# 12   11/5/2014 at 08:14 (3,431 days old) by clifford ()   |   | |
Checkrate/Likes
 
     
Rob, The same attachment adaptor used for the brush? |
Post# 304781 , Reply# 13   11/5/2014 at 08:27 (3,431 days old) by kirbylux77 (London, Ontario, Canada)   |   | |
Checkrate/Likes
 
     
|
Post# 305776 , Reply# 15   11/11/2014 at 07:32 (3,425 days old) by countryguy (Astorville, ON, Canada)   |   | |
Checkrate/Likes
 
     
To all Guardian Platinum owners....does the bag door close WITHOUT a bag in place? My manual states that the door will NOT close however on my machine the door does close without a bag in place. I'm wondering what/how the setup is for the mechanism which is supposed to prevent the door from closing?
Thanks, Gary |
Post# 305778 , Reply# 16   11/11/2014 at 08:52 (3,425 days old) by Kirbyloverdan (Egg Harbor Twp . NJ aka HOOVERLOVERDAN ❤️)   |   | |
Checkrate/Likes
 
     
|
Post# 305781 , Reply# 18   11/11/2014 at 09:56 (3,425 days old) by Jayelux (Dallas, TX)   |   | |
Checkrate/Likes
 
2    
The Guardian Platinum will indeed close and even RUN without a bag. It will not run without the filter under the bag. Sorry for passing on bad info. Jay |
Post# 305784 , Reply# 19   11/11/2014 at 11:05 (3,425 days old) by countryguy (Astorville, ON, Canada)   |   | |
Checkrate/Likes
 
5    
|
Post# 305862 , Reply# 20   11/11/2014 at 21:29 (3,424 days old) by Jaker15 (Meridian, ID)   |   | |
Checkrate/Likes
 
1    
My Electrolux Ultralux LX's bag door closes without a bag installed, but it has a switch inside the bag door that prevents it from turning on if there's no bag. Instead, a light on the top of the door illuminates when the unit is switched on. |
Post# 305978 , Reply# 22   11/12/2014 at 19:16 (3,423 days old) by Jayelux (Dallas, TX)   |   | |
Checkrate/Likes
 
     
Thanks. Same number of pieces, but all the pieces would be useful! |
Post# 307937 , Reply# 25   12/4/2014 at 07:25 (3,402 days old) by countryguy (Astorville, ON, Canada)   |   | |
Checkrate/Likes
 
1    
The synthetic bags are on the website but it takes some searching to find them. Go to www.aerusvacuums.com..., then click on the Shop tab, then Buy Now and then Guardian Platinum Cleaner Supplies.
I just got the new bags but I have not tried them yet as I am still waiting to see if the bag full indicator light is going to turn on. The bag is almost packed full. I do not find the power nozzle to be any more quiet than the previous power nozzles. Gary |
Post# 307942 , Reply# 27   12/4/2014 at 08:30 (3,402 days old) by countryguy (Astorville, ON, Canada)   |   | |
Checkrate/Likes
 
     
I have owned the 6500 and 9000 models with the same type of power nozzle to compare to which is why I don't find the Platinum's nozzle any more quiet. In fact I also mentioned it to the dealer that I felt it sounded like it was squealing...more so on the previous type of carpeting that I had in the house.
Gary |
Post# 307947 , Reply# 28   12/4/2014 at 09:24 (3,402 days old) by electromatik (Taylorsville, North Carolina, U.S.A.)   |   | |
Checkrate/Likes
 
     
Hmmmm, that does sound very wrong countryguy. When I visited the Aerus store near me he had a Guardian Ultra that he turned on to demonstrate the Platinum's power nozzle improvement. The Ultra nozzle was clearly louder. This was demonstrated on a square sample of average thickness carpet. I do hope there is nothing wrong. |
Post# 307952 , Reply# 29   12/4/2014 at 11:01 (3,402 days old) by countryguy (Astorville, ON, Canada)   |   | |
Checkrate/Likes
 
     
|
Post# 307953 , Reply# 30   12/4/2014 at 11:05 (3,402 days old) by Kirbysthebest (Midwest)   |   | |
Checkrate/Likes
 
     
The Black P/N with my Guardian Platinum is quieter, not silent. Still whinny, but I much prefer the whine over the buzz of some other brands. |
Post# 307954 , Reply# 31   12/4/2014 at 11:21 (3,402 days old) by electromatik (Taylorsville, North Carolina, U.S.A.)   |   | |
Checkrate/Likes
 
     
That's true Kirbysthebest. None of them are silent... I just don't hear anything that's "loud." Here's two videos that compares the Platinum to the Sebo D4 Airbelt: |
Post# 308024 , Reply# 38   12/5/2014 at 07:59 (3,401 days old) by countryguy (Astorville, ON, Canada)   |   | |
Checkrate/Likes
 
     
|
Post# 308048 , Reply# 39   12/5/2014 at 17:24 (3,401 days old) by mark40511 (Lexington, KY)   |   | |
Checkrate/Likes
 
     
I just LOVE these style of vacuums (by that I mean the shape of the Aerus/Lux vacuums) and the way the bag fits them. They are great vacuums but the ONE thing I hate is the two tools I use the most (the hard floor tool and the dusting brush) don't fit on the vacuum. That's the only thing I would change that I can think of because that's what the quick disconnects are for, so you can stop, change, clean area, re-attach and move on......but you can't do that with this vacuum unless you carry the attachments while you vacuum. Lucikly, on my epic 6500, I'm able to sort of lay them on top of the vacuum as I vacuum because there's a couple of small areas they sit on, but sometimes they fall off.
|