Thread Number: 27005
Kirby |
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Post# 302144   10/17/2014 at 12:24 (3,472 days old) by marcusprit ()   |   | |
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Why don't Kirby modernise their vacuum cleaner and bring it into the 21st century. Also introduce a compact Kirby? |
Post# 302145 , Reply# 1   10/17/2014 at 12:34 (3,472 days old) by Kirbyloverdan (Egg Harbor Twp . NJ aka HOOVERLOVERDAN ❤️)   |   | |
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To this site ? Next week Kirby introduces a totally redesigned modern machine for their 100th Anniversary .
A compact Kirby would never sell people want a full sized vacuum to clean their large homes with I have a small home and think the current Kirby is the perfect size :) Only a select few collectors want Kirby to go backwards and bring back decades old machines as new that will never happen Thank God :) Kirby would go out of business catering to collectors . Dan |
Post# 302146 , Reply# 2   10/17/2014 at 12:48 (3,472 days old) by marcusprit ()   |   | |
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I find the Kirby is suited to larger homes. If you have smaller rooms its a bit big and bulky to manoeuvre around furniture etc. If they made a compact version I think it would open up a whole new market. |
Post# 302156 , Reply# 3   10/17/2014 at 14:11 (3,472 days old) by Kirbyloverdan (Egg Harbor Twp . NJ aka HOOVERLOVERDAN ❤️)   |   | |
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Post# 302158 , Reply# 4   10/17/2014 at 14:32 (3,472 days old) by oliveoiltinfoil (England, UK)   |   | |
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To be honest, that is relatively poor business practice. The company giving the customers what they think they want, not what they actually want.
I think ease of use is very important with vacuum cleaners, but I cant imagine the kirbys are that easy to use in terms of quickly grabbing the attachments to do crevices and upholstery, although the customer would know this when they buy the vacuum. Anyway, I look forward to seeing this new Kirby model, if they promise that it is a break away from what their model line up has been for 80 odd years. Variety is the spice of life ;) I just hope Kirby continues on their promise of quality and reliability. Some say they are not as well made or as durable as they once were, I wouldn't know to be honest. |
Post# 302159 , Reply# 5   10/17/2014 at 14:40 (3,472 days old) by sptyks (Skowhegan, Maine)   |   | |
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Post# 302162 , Reply# 6   10/17/2014 at 14:53 (3,472 days old) by Kirbyloverdan (Egg Harbor Twp . NJ aka HOOVERLOVERDAN ❤️)   |   | |
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Post# 302167 , Reply# 7   10/17/2014 at 15:04 (3,472 days old) by Miskini (Northville, Michigan )   |   | |
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Post# 302174 , Reply# 9   10/17/2014 at 15:36 (3,472 days old) by kirbymodel2c (Nottingham, England)   |   | |
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The Kirby is still built to a high quality. Now as it has always been (Believe me I know). Also there are still lots of consumers who want a top performing,high quality,versatile machine when offered a choice. Kirby being what it is helps set it apart from the clones on the market today. So yes "Variety is the spice of life."
May Kirby continue doing well as it is doing now and in the past.
James |
Post# 302175 , Reply# 10   10/17/2014 at 15:49 (3,472 days old) by sebo_fan (Scotland, UK, member AKA ukvacfan, & Nar2)   |   | |
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I don't think Kirby are so against their customers Marcus - they just aren't that bothered to sell anything out of the U.S & Canadian markets where statistically bigger homes in those countries are justifiable for the size of the Kirby upright in general.
I'm sure their argument could easily point to the existing Kirby design where several permutations can be taken from the existing design rather than design a far smaller model from the ground up. The nearest upright I can think of that is available in the UK are either vintage Hoover classic uprights or the Sanitaire upright that came to the UK a few years ago. There isn't a huge market in Europe alone for a bagged upright in the form of a Kirby, sadly. Look at Oreck UK - not exactly a Kirby I know, but even their uprights are overpriced and not many takers, not helped also by the fact that their range is years out of date compared to the "home" country in the U.S Spare a thought for the Americans though - their Miele and SEBO products are often price matched per specific models - they don't have a large network of optional cost parts whereby customising their German vacs are possible. Only some tools are available, but not all. |
Post# 302176 , Reply# 11   10/17/2014 at 15:52 (3,472 days old) by marcusprit ()   |   | |
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Listen I'm not knocking Kirby it's very well built does a fantastic job on carpet I'd just like to see a compact model but it's not gonna happen so I'll leave it at that :-) |
Post# 302180 , Reply# 12   10/17/2014 at 16:26 (3,472 days old) by sebo_fan (Scotland, UK, member AKA ukvacfan, & Nar2)   |   | |
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Post# 302184 , Reply# 13   10/17/2014 at 17:06 (3,472 days old) by dysonman1 (the county)   |   | |
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Kirby has NOT been selling vacuum cleaners for 100 years. Their first vacuum was sold in 1919. Jim Kirby wouldn't meet Mr. Scott and Mr. Fetzer until 1917 during World War I.
The Kirby Company doesn't have to care about what customers want or don't want - because they sell their cleaners Door to Door. NO ONE wakes up and says "today I'm buying a $2000 vacuum cleaner". They buy one because someone shows up at their door, talks their way inside, and makes them UNHAPPY with their Current vacuum. The customers are sold the machine through a trick "he who goes first - loses". A spot is vacuumed with the current cleaner, and then the Kirby is used, the dirt that is removed be Kirby on the second vacuuming is promised to be "the dirt your vacuum missed" which isn't true at all. In any event, no one 'shops' for a Kirby and compares it to other cleaners, then buys it. That's not how its sold. It matters not what kind of vacuum the 'old' machine is. The Rainbow Company does the exact same thing, as does Aerus Electrolux, Filter Queen, Silver King, Hyla, Delphin, Pro Aqua, etc. Door to door sales offices are filled with traded in vacuums of every description. Kirby is traded in on Rainbow constantly. Rainbow is traded in on Kirby. In no case did the consumer 'shop' for the machine. They have one assembly line at Kirby and don't change models often - because they don't HAVE to. Compare this to retail sales, where someone is selecting a vacuum because they ARE IN THE MARKET for one. If the Kirby was sitting next to all the other vacs at Sears or Wal-Mart - no one would buy it. |
Post# 302187 , Reply# 14   10/17/2014 at 17:25 (3,472 days old) by super-sweeper (KSSRC Refurbishment Center)   |   | |
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Well, Tom, the first KIRBY went on sell in 1935!
I also agree that a small Kirby would be grand. They had it right with the DS80! As much as I love Kirby, their newer models are clunky, and can be an issue in smaller spaces (Think furniture). Why not bring onto the market a machine equal to the DS80, but with HEPA bags and your choice of a '13 or '16 Nozzle? I know i would if i owned Kirby! Then again, if i owned Kirby we would still have the Handi-Butler!
There is 3 ways to sell a Kirby,
Kirby has cared, and hopefully still does. In 1969, when people bought shag, Kirby introduced the Shag Rake. In 1979, when people wanted Disposable Bags, Kirby introduced the Style 1 Set-Up for the new Tradition. in 1990, for whatever reason somebody at Kirby decided that the G series should weigh 30 pounds, they added Tech-Drive to make the Kirby actually usable. another issue is if the distributor cares, As in "Here's your bags, Mrs.McAllister, have a nice day!" or, "Oh that one is $1,700, buy it or get out"!
Oh and Dan, you and I are counting down the hours!! |
Post# 302190 , Reply# 15   10/17/2014 at 17:38 (3,472 days old) by kirbyg6 (York)   |   | |
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Post# 302191 , Reply# 16   10/17/2014 at 17:42 (3,472 days old) by kirbymodel2c (Nottingham, England)   |   | |
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Post# 302210 , Reply# 17   10/17/2014 at 19:13 (3,471 days old) by sptyks (Skowhegan, Maine)   |   | |
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Post# 302219 , Reply# 18   10/17/2014 at 20:52 (3,471 days old) by joshdonnell ()   |   | |
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I think they should make it Retro looking. I hope there isn't more plastic. |
Post# 302227 , Reply# 19   10/17/2014 at 23:06 (3,471 days old) by super-sweeper (KSSRC Refurbishment Center)   |   | |
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Post# 302431 , Reply# 21   10/19/2014 at 21:50 (3,469 days old) by Kirbyloverdan (Egg Harbor Twp . NJ aka HOOVERLOVERDAN ❤️)   |   | |
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The new Kirby will be lighter and more maneuverable all customer complaints will be addressed except the very few collectors wishes of a retro Kirby .
Guess the select few collectors will have to continue to hold on to the past and keep using their old Kirbys . I am excited to finally have a brand new totally redesigned and improved Kirby just as I was with all the previous generations of Kirby I welcome the change and future of Kirby for many years to come . I love the new Generation Series from the G3 to the current Sentria II Kirby continually improved year after year . I am a true Kirby enthusiest because I love every machine they have made ;) Dan |
Post# 302516 , Reply# 24   10/20/2014 at 19:26 (3,468 days old) by cuffs054 (monticello, ga)   |   | |
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I love my Kirby and would probably buy a newer one, but I just don't want a "talking head" in my house. I wish Kirby would let us buy direct. |
Post# 302518 , Reply# 25   10/20/2014 at 19:55 (3,468 days old) by super-sweeper (KSSRC Refurbishment Center)   |   | |
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Post# 302530 , Reply# 26   10/20/2014 at 22:17 (3,468 days old) by sonnyndad ()   |   | |
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Everyone is on edge about seeing the first new Kirby in over 20 years. Only a few more days! I'm constantly checking VL and the Kirby website, I'm starving for information. |
Post# 302576 , Reply# 29   10/21/2014 at 14:41 (3,468 days old) by kirbyg6 (York)   |   | |
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Post# 302581 , Reply# 31   10/21/2014 at 16:17 (3,468 days old) by Kirbyloverdan (Egg Harbor Twp . NJ aka HOOVERLOVERDAN ❤️)   |   | |
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Thoughts Joe but you are 100% wrong about Kirby all I have to say is come this weekend eat your words because this new Kirby will shock you and many others .
The future of Kirby arrives very soon TOATALLY redesigned . I also disagree about every thing you wrote about a Kirby being flimsy oh and about Bison and they're beltlifterless nozzle most every single one has broken and those who own a Bison that haven't broken do not use the machines as a daily vacuum . Also where is Bison today ? Oh didn't they go out of business ??? Dan |
Post# 302608 , Reply# 32   10/21/2014 at 19:25 (3,467 days old) by Jaker15 (Meridian, ID)   |   | |
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That was an unnecessarily snippy reply, kirbyloverdan. Everyone is entitled to their opinions, and you don't need to attack someone who is expressing theirs. I don't care for the G Series whatsoever, I find them over-complicated, loud, and heavy as hell. I would take a Heritage II-Legend over a G series any day. |
Post# 302610 , Reply# 33   10/21/2014 at 19:44 (3,467 days old) by Kirbyloverdan (Egg Harbor Twp . NJ aka HOOVERLOVERDAN ❤️)   |   | |
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Post# 302616 , Reply# 34   10/21/2014 at 21:28 (3,467 days old) by sebo_fan (Scotland, UK, member AKA ukvacfan, & Nar2)   |   | |
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Post# 302640 , Reply# 37   10/22/2014 at 03:10 (3,467 days old) by NYCWriter (New York City)   |   | |
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"They buy one because someone shows up at their door, talks their way inside, and makes them UNHAPPY with their Current vacuum."
I know two Kirby salesmen in the New York area and they most certainly do NOT blindly go door-to-door. Believe it or not, people DO wake up one day, realize they're tired of spending good money on disposable plastivac screaming nightmares, do their homework, and pro-actively contact Kirby for a demonstration after they've pretty much already made up their minds to buy a quality vacuum. |
Post# 302641 , Reply# 38   10/22/2014 at 03:12 (3,467 days old) by NYCWriter (New York City)   |   | |
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You could ask why Rolls Royce doesn't make a "compact" car: because they just DON'T. Either you want the Rolls Royce of vacuums, or you don't. It's neither good nor bad, it's simply about what you want and what you're willing to pay for. And for Kirby, it's about sticking with a business model that has consistently served them well for decades.
If it ain't broke, don't fix it! (For the record, I will concede that I went out of my way to purchase a beautifully restored Dual Sanitronic 80, which has the narrower 13" brushroll, as opposed to the 16" brushroll the company has been using on all post-1970 models. In smaller spaces, those 3 fewer inches of width make a huge difference in maneuverability. However, that being said, the "footprint" of my vintage Kirby is no bigger than a Dyson or most other modern "plastivacs".) |
Post# 302644 , Reply# 41   10/22/2014 at 04:20 (3,467 days old) by Turbo500 (West Yorkshire, UK)   |   | |
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Funny you should mention this, I have a D80 which is tiny in comparison to my in-law's ultimate G and no heavier than a Dyson. I think the main issue would be that if Kirby started offering a smaller, lighweight machine with the same performance, nobody would buy the larger model.
It was really only with the G3 that Kirby became excessively large. We had a Legend 2 when I was growing up and that was fine being used in a standard 3 bed British semi-detached (not that my mother used it much, prefering to use her much lighter Panasonic). I actually don't think the tech drive does Kirby any favours. Before the tech drive, it didn't need tech drive. |
Post# 302649 , Reply# 42   10/22/2014 at 04:44 (3,467 days old) by marcusprit ()   |   | |
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Well I think you've just proved my point Turbo. If they produced a lighter model with the same performance no one would buy the larger model.And they would increase their sales too. Just my opinion :-) |
Post# 302656 , Reply# 44   10/22/2014 at 06:37 (3,467 days old) by marcusprit ()   |   | |
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I agree the size of homes in the US will be getting smaller so Kirby need to take note of this. |
Post# 302665 , Reply# 45   10/22/2014 at 07:33 (3,467 days old) by Kirbyloverdan (Egg Harbor Twp . NJ aka HOOVERLOVERDAN ❤️)   |   | |
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And home sizes will NOT be getting smaller same as large SUVs will NEVER go away Americans LOVE large homes SUVs and Kirbys .
Where are you guys getting your home size shrinking statistics ? When I sell a home people never say oh we are looking for a smaller home it's the opposite they want and need more space in their next (larger) home . Dan |
Post# 302668 , Reply# 46   10/22/2014 at 07:47 (3,467 days old) by marcusprit ()   |   | |
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It makes sense. It is going to become very expensive to heat larger homes plus with global warming we need to cut down on energy use. So in future smaller homes will become the norm in my opinion. |
Post# 302669 , Reply# 47   10/22/2014 at 07:48 (3,467 days old) by Kirbyloverdan (Egg Harbor Twp . NJ aka HOOVERLOVERDAN ❤️)   |   | |
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America they won't :)
Natural gas is at an all time low we have an over abundance of oil being found here in the US gas prices are falling . The newest trend is intergenerational families living together that alone requires large homes with plenty of space . Kirby does not design a machine with out looking into statistics and they know the trends in which to build their machines for . Dan |
Post# 302670 , Reply# 48   10/22/2014 at 07:53 (3,467 days old) by marcusprit ()   |   | |
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So they don't care about the future of our planet in America? Maybe they will care when extreme weather conditions become very frequent and your large homes are ripped to shreads :-) |
Post# 302671 , Reply# 49   10/22/2014 at 07:56 (3,467 days old) by Kirbyloverdan (Egg Harbor Twp . NJ aka HOOVERLOVERDAN ❤️)   |   | |
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Post# 302684 , Reply# 51   10/22/2014 at 09:49 (3,467 days old) by marcusprit ()   |   | |
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Well said rugsucker :-) |
Post# 302687 , Reply# 52   10/22/2014 at 10:09 (3,467 days old) by NYCWriter (New York City)   |   | |
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... you are absolutely right about home sizes in America not getting smaller.
The most recent statistics bear that out. And frankly, with how well-insulated today's homes are (especially the newest windows), along with high-efficiency heating and cooling systems (regardless of the ups and downs of the cost of fuel), you'd have to downsize into a tiny apartment in order to save -- what -- even a hundred bucks a month? Not going to happen. CLICK HERE TO GO TO NYCWriter's LINK |
Post# 302688 , Reply# 53   10/22/2014 at 10:18 (3,467 days old) by Kirbyloverdan (Egg Harbor Twp . NJ aka HOOVERLOVERDAN ❤️)   |   | |
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Post# 302689 , Reply# 54   10/22/2014 at 10:27 (3,467 days old) by marcusprit ()   |   | |
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Judging by sales Americans like Dyson :-) |
Post# 302691 , Reply# 55   10/22/2014 at 10:38 (3,467 days old) by NYCWriter (New York City)   |   | |
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"As it is-larger homes in my area are not selling.The "For Sale" signs in front of them have weeds growing around the signs!Some have been up for sale for a few years now!"
I'm not familiar with your area, but as a real estate investor I can tell you that inability to sell homes has a lot more to do with their location ... marginal schools ... depressed area ... and LACK of size and amenities. In many neighborhoods, in fact, the opposite is true: the homes that aren't selling are the 1940s-1960s era homes that are three bedrooms or less, fewer than two full bathrooms, with only two (or worse, ONE) car garages. Sadly, these homes that just a generation ago were considered "family" homes are now barely considered "starter" homes, and unfortunately do not fill the bill for how Americans live today. Even small families (one or two kids) need at least one extra bedroom for the home office/man cave/guest room (since these days most people no longer live in their hometowns and need that extra space for visiting family members). Two-car garage is mandatory (since most families have at minimum two vehicles), and unless you have space (or the inclination) to build a "shed" in the backyard, you'll need a third garage stall to keep all your lawn and garden equipment, including the snowblower. And if you have kids, two full baths is absolutely essential anymore ... preferably with at least a powder room near the living area for guests. The thing is, in terms of NEW homes, thanks to advanced building techniques (in most cases), extra square footage is relatively cheap. Builders of developments today won't even bother with anything under 2,000 square feet anymore. And forget about those empty nesters looking to "downsize". Developers of the "acive lifestyle" "over-55" communities often START the homes at 2800 square feet, with some of the upscale developments topping out at 4500. Why? Again, it's how we live. Grandma and Grandpa want spare rooms for when the kids and grandkids visit, since most families these days are flung all over the country (if not the world). And developers are wisely planning ahead for the possibility that owners in the future will need plenty of extra space to maneuver wheelchairs and walkers: extra large rooms ... extra wide doors ... spa-sized bathrooms. |
Post# 302692 , Reply# 56   10/22/2014 at 10:43 (3,467 days old) by marcusprit ()   |   | |
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I stand corrected. I don't know how we manage on this side of the pond :-) |
Post# 302694 , Reply# 57   10/22/2014 at 10:59 (3,467 days old) by Turbo500 (West Yorkshire, UK)   |   | |
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Post# 302695 , Reply# 58   10/22/2014 at 11:05 (3,467 days old) by marcusprit ()   |   | |
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I was being sarcastic. We manage just fine. Americans need bigger homes because they are bigger people haha just joking :-p |
Post# 302696 , Reply# 59   10/22/2014 at 11:19 (3,467 days old) by NYCWriter (New York City)   |   | |
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... driving bigger homes: the demographics of the new "sandwich" generation.
We're living longer, but not necessarily healthier. Builders tell me that one of the most-requested amenities these days is the second master bedroom suite -- preferably on the first floor -- more commonly referred to as the "mother-in-law suite". With Baby Boomers entering their golden years and living longer than their parents, an unprecedented number of Gen-Xers and Gen-Yers will be facing having to house older relatives in failing health -- while still raising their own children. Again ... it's how we now live. |
Post# 302697 , Reply# 60   10/22/2014 at 11:22 (3,467 days old) by marcusprit ()   |   | |
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Thank heavens we don't have room for my mother in law to live here! Haha |
Post# 302699 , Reply# 61   10/22/2014 at 12:17 (3,467 days old) by sebo_fan (Scotland, UK, member AKA ukvacfan, & Nar2)   |   | |
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Post# 302700 , Reply# 62   10/22/2014 at 12:30 (3,467 days old) by marcusprit ()   |   | |
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Do you like Robotic vacuums Sebo fan? |
Post# 302703 , Reply# 63   10/22/2014 at 12:51 (3,467 days old) by sptyks (Skowhegan, Maine)   |   | |
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Whirlpolf - You are full of BS!!
NYCWriter - You hit the nail on the head!
As far as Kirby goes - They will continue to produce the Rolls Royce of vacuums that are best suited for the larger homes in the US and Canada! Kirby has always been a very profitable company because they know their demographics very well. |
Post# 302707 , Reply# 64   10/22/2014 at 12:56 (3,467 days old) by NYCWriter (New York City)   |   | |
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... really, I promise. ;)
As far as the demographics of American consumers is concerned, consider that the vast majority of Americans living in small homes -- homes so small and tight that the Kirby would be considered unweildy -- generally are unlikely to be in a financial position to buy a $2,000 vacuum anyway. |
Post# 302708 , Reply# 65   10/22/2014 at 13:00 (3,467 days old) by marcusprit ()   |   | |
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I thought Whirlpolf made some good points. :-) |
Post# 302709 , Reply# 66   10/22/2014 at 13:24 (3,467 days old) by sebo_fan (Scotland, UK, member AKA ukvacfan, & Nar2)   |   | |
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To be honest Marcus, I can see a lot of worth in them, particularly for people in wheelchairs where they might not be able to grip a vacuum cleaner. Also for people who may not be able to use a mains vacuum cleaner.
I don't think Im of that time in my life where I would like a robotic vacuum cleaner. I see their worth but not for my home. Plus, its not exactly a means to an end when robotic vacs can't get clean above the floor line, plus what would you do if you require to clean out the car or remove pet hair from furnishings? |
Post# 302710 , Reply# 67   10/22/2014 at 13:34 (3,467 days old) by marcusprit ()   |   | |
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Yes i can see a use for disabled, elderly etc But not for me. I actually enjoy vacuuming.It would take all the fun out of it :) |
Post# 302717 , Reply# 68   10/22/2014 at 16:01 (3,467 days old) by kenkart ()   |   | |
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I just bought a G-5 at the Goodwill for 5.00, really looks like new,so after this thread I decided to try one! |
Post# 302722 , Reply# 69   10/22/2014 at 16:26 (3,467 days old) by Kirbyloverdan (Egg Harbor Twp . NJ aka HOOVERLOVERDAN ❤️)   |   | |
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Post# 302761 , Reply# 72   10/23/2014 at 03:09 (3,466 days old) by NYCWriter (New York City)   |   | |
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Post# 302841 , Reply# 74   10/23/2014 at 18:35 (3,466 days old) by super-sweeper (KSSRC Refurbishment Center)   |   | |
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Man114, I'm a Kirby lover by ANY and ALL Stretches!
Kenkart, You and me both! To the Drive-In!!!!
A new D-80 would be the master of home-care! whoever said it above, you're right, Kirby never needed Self-Propelled if they didn't decide to design a 25 pound vacuum! the weight has been a constant turn-down for many years, Kirby needs to see the light. lighter machines = more sales, combined with a form of on-board attachments and you have a winner! Why not put attachment-holders on the bag? The hose could clip behind the handle. I should join Kirby's design team at this point!
oh, and whoever said big cars were a bad thing? There's nothing like power-steering a land-barge down the highway! until Kirby adds power-steering, it won't be the same with the Generation series! |
Post# 302852 , Reply# 76   10/23/2014 at 19:25 (3,465 days old) by super-sweeper (KSSRC Refurbishment Center)   |   | |
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Post# 302859 , Reply# 78   10/23/2014 at 19:43 (3,465 days old) by super-sweeper (KSSRC Refurbishment Center)   |   | |
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Post# 302880 , Reply# 81   10/23/2014 at 21:48 (3,465 days old) by super-sweeper (KSSRC Refurbishment Center)   |   | |
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You fool! Now the security at the meeting while be even tighter thanks to that comment! They'll likely have to leave their phones at the front desk, Kirby keeps their eyes on us, you know! (But you've gotta love them!)
I'd love to try to sneak my Polaroid in their, but no! Not going to happen! Have your check books filled out in advance, the line at the Kirby distributor starts next to me! I'm the first one here, too!! |
Post# 302881 , Reply# 82   10/23/2014 at 21:53 (3,465 days old) by super-sweeper (KSSRC Refurbishment Center)   |   | |
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Post# 302886 , Reply# 83   10/23/2014 at 22:08 (3,465 days old) by kenkart ()   |   | |
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When are we going to see the thing!! Im as curious as the next guy, I really hope its something new and not some re hashed Sentria... |
Post# 302890 , Reply# 84   10/23/2014 at 22:15 (3,465 days old) by super-sweeper (KSSRC Refurbishment Center)   |   | |
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Post# 302891 , Reply# 85   10/23/2014 at 22:18 (3,465 days old) by sonnyndad ()   |   | |
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A Sentria II Legend. In hot pink and chartreuse! |
Post# 302900 , Reply# 86   10/23/2014 at 23:45 (3,465 days old) by man114 (Buffalo NY)   |   | |
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They truly release something with major updates. |
Post# 302903 , Reply# 87   10/24/2014 at 01:35 (3,465 days old) by kirbyg6 (York)   |   | |
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Post# 302907 , Reply# 88   10/24/2014 at 01:56 (3,465 days old) by tolivac (Greenville,NC)   |   | |
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We will have to wait thru this weekend to get even a hope of a glimpse of the new Kirby.We will just have to be patient. |
Post# 302911 , Reply# 89   10/24/2014 at 03:41 (3,465 days old) by cb123 (Mobile, Al.)   |   | |
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Post# 302912 , Reply# 90   10/24/2014 at 03:48 (3,465 days old) by vintagerepairer (England)   |   | |
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Well over "this side of the pond" there isn't such competition between the two. In fact people don't decide to choose a Kirby or "brand X" when buying a vacuum cleaner. Buying a Kirby here is a different event altogether. |
Post# 302914 , Reply# 91   10/24/2014 at 05:27 (3,465 days old) by kirbymodel2c (Nottingham, England)   |   | |
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Hi Benny, Just so you know there are other door to door vacuum cleaner brands in the UK. Rainbow,Tristar,Filter Queen and Vorwerk. There was also a few other less well know companies. Kirby are just the most successful. Kirby are still big in the UK. There's still around 20 UK distributors. Compared to Rainbow that have around 3 distributors for example.
Distributors I know and use to work for sold across the board. Whether the was on low wages or high and anything in between. Their are people who do go out and buy new Kirby's not that you would be able to run a business on that lol.
James |
Post# 302920 , Reply# 93   10/24/2014 at 07:42 (3,465 days old) by kirbymodel2c (Nottingham, England)   |   | |
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Post# 302921 , Reply# 94   10/24/2014 at 07:45 (3,465 days old) by marcusprit ()   |   | |
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Agreed :-) |
Post# 302922 , Reply# 95   10/24/2014 at 07:52 (3,465 days old) by Turbo500 (West Yorkshire, UK)   |   | |
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Post# 302924 , Reply# 97   10/24/2014 at 07:56 (3,465 days old) by marcusprit ()   |   | |
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But apart from that Turbo you like them? Haha |
Post# 302926 , Reply# 98   10/24/2014 at 08:17 (3,465 days old) by kirbymodel2c (Nottingham, England)   |   | |
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There's nothing wrong with high price. Hoover pre war was OVER £1000 in today's market. They also had a salesmen. Even the Hoover 652 in 1959 would be just under £750 in today's money. Once their sales people went the price started to go down but so did the quality. There quite easy to use once shown how to use it correctly. Weight is subjective. I had a lady in today who thought the SEBO was heavy and bulky, same as the DC25 and DC33 I shown her.
There was the optional smaller nozzle for the Heritage to the Legend II but they did not sell in large numbers of them hence one of the reasons they didn't carry them on.
James
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Post# 302928 , Reply# 100   10/24/2014 at 08:45 (3,465 days old) by kirbymodel2c (Nottingham, England)   |   | |
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I see nothing wrong with higher price depending on what you get in return. People say the same thing with SEBO or Dyson. I have customers say to me WHY should I spend £279 on a SEBO or £400 on a Dyson when I can spend £79 on a Vax,Panasonic etc.... You then have to explain to them the benefits which they will either believe or disagree with...
One of the reasons us small retailers are dying off is there can be very little money in new vacuums. Unless I was selling them in high numbers which of course is very unlikely.
James
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Post# 302929 , Reply# 101   10/24/2014 at 08:46 (3,465 days old) by Turbo500 (West Yorkshire, UK)   |   | |
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Whilst I agree to some extent that weight is subjective, obviously depending on the person, I don't think there is any argument in the world that, in relation to all other cleaners available, the Kirby would ever be considered lightweight. The tech drive may make it easier to use in operation, but to move from room to room without the techdrive engaged and to lift up and down stairs, not a chance. The thing is damn heavy! Nothing wrong with high price? Well, in the same way you believe weight to be subjective, so is price. What one person deems to be reasonable/affordable will not apply to everyone. But, in the grand scheme of the current vacuum market, the Kirby is over-priced. These days, people don't have thousands of pounds to spend on a vacuum. A new Kirby with the full kit would actually cost more than my monthly salary. No matter how good a machine is, I don't think that anybody can really justify spending over 65% MORE than the current TOL cleaner on offer (basing this on the Dyson DC41mk2 retailing at £400 on average, and the Kirby retailing at £1200 on average).
"I have customers say to me WHY should I spend £279 on a SEBO or £400 on a Dyson when I can spend £79 on a Vax,Panasonic etc.... You then have to explain to them the benefits which they will either believe or disagree with..."
But you're talking about spending well over £1000 for a vacuum. It's one thing to spend £279 on a vacuum - that amount of money is far more justified and easier to spend and indeed easier to get hold of. I wouldn't say it's uncommon for someone with an average wage to be able to spend that amount on a new vacuum, if they had to. But the Kirby could quite easilly swallow someone's whole monthly wage in 1 purchase. |
Post# 302930 , Reply# 102   10/24/2014 at 08:49 (3,465 days old) by marcusprit ()   |   | |
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Well there seems to be quite a bit of money in Riccar with a 200% mark up depending on how many you sell of course. I think Miele are the same over there too. I believe the Wholesale price of a Kirby is around $550 Dollars? |
Post# 302931 , Reply# 103   10/24/2014 at 08:56 (3,465 days old) by Turbo500 (West Yorkshire, UK)   |   | |
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We're not IN America, Marcus. We've already had the conversation about wages generally being higher for comparitive jobs in the US than they are here and the cost of living being generally lower (regional dependant, of course), hence it would be far more justified to spend a larger amount on something like a vacuum in the US. Plus, vacuums have always been more expensive on the other side of the atlantic compared with the UK/Europe. |
Post# 302933 , Reply# 105   10/24/2014 at 08:59 (3,465 days old) by marcusprit ()   |   | |
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Yes but what i'm saying is the dealer can buy the Riccar for $500 but sells them for $1500. I'd say $800 would be a fair profit not a 200% mark up. I'm sticking up for the buyer here :) |
Post# 302934 , Reply# 106   10/24/2014 at 09:06 (3,465 days old) by Turbo500 (West Yorkshire, UK)   |   | |
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Post# 302938 , Reply# 107   10/24/2014 at 09:19 (3,465 days old) by marcusprit ()   |   | |
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No problem at all :) If anyone is going to buy a Riccar make the dealer an offer of around $800 my guess is most would accept :) |
Post# 302940 , Reply# 108   10/24/2014 at 09:38 (3,465 days old) by dysonman1 (the county)   |   | |
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If you think Riccar dealers actually get $1500 for a vacuum, think again. There's ALWAYS a trade-in. Always free bags and filters. The general population just won't spend that kind of money without an in-home demonstration that makes them feel filthy enough to spend the money. That's why door to door vacuums ($1500 and over) are financed.
It's obvious that almost none of you have ever actually sold vacuum cleaners door to door for a living. Offering more than one choice of Kirby (small head, large head, etc.) is impractical. In many instances, the salesman is dropped off from the van carrying up to ten salesmen - knocked into a house by the van manager, who has to demo until the manager gets back to close the sale. It's all about the close. That's why the van manager will use every tool in the book. It's not at all about the vacuum, it's about closing the sale. I see thousands of people every year at the Vacuum Cleaner Museum. An extremely small number come in looking to buy a vacuum. After talking to thousands of people, I've NEVER met one Kirby owner who shopped for the machine. I've also never met even ONE who would buy another Kirby after having owned one. The only good thing about a current Kirby owner (they ALL feel cheated by the salesman) is the fact that I can sell them an 8 pound Freedom without any problem. It's like going from a horse to a car. |
Post# 302943 , Reply# 109   10/24/2014 at 09:48 (3,465 days old) by kirbymodel2c (Nottingham, England)   |   | |
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Hi, The weight of the Sentria II isn't that bad actually. Wheeling around the house in neutral is easy enough.
As I said paying over a £1000 for a vac that will last 30 years and preform better than most esp when you consider the amount people invest in their homes is fine. I get people coming in who are on the 3rd Dyson in 14 years. So someone who paid £700 for a Kirby in 1988 has got their money out of it. I also disagree that Miele last as long as they use too. I see quite a few coming in with burnt out motors and PCBs. Once they go there not worth repairing.They wanted to charge me £138+vat for the motor (The Miele in the pic) I had two Sebo Felix pets in last week. One with a burnt out suction motor which hasn't been repaired and the 2nd just need the cord rewiring. My suppliers has had quite a few DC41s and DC50s come in with burnt out motors and other issues.
When you can still get spare parts for a Kirbys 30/40/50 years old adds to their value when compared to Vax for example who can make parts for some of their machines obsolete within a few years. I had a lady who came in a good 6 months ago who wanted a hose for her £95 Samsung she had which was only just out of guarantee. The hose for that was £44.95. They know she won't get the hose and just pop off to buy the next machine they've shipped over.
James
P.S We never used the van system over here. We used the appointment system. And yes we have had people pop in to buy a new Kirbys. Not in big numbers but it did happen. Also there are customers who choose to have another Kirby after owning another. |
Post# 302944 , Reply# 110   10/24/2014 at 09:50 (3,465 days old) by marcusprit ()   |   | |
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Yes I can imagine :-) |
Post# 302948 , Reply# 111   10/24/2014 at 10:11 (3,465 days old) by NYCWriter (New York City)   |   | |
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"But you're talking about spending well over £1000 for a vacuum. It's one thing to spend £279 on a vacuum - that amount of money is far more justified and easier to spend and indeed easier to get hold of. I wouldn't say it's uncommon for someone with an average wage to be able to spend that amount on a new vacuum, if they had to. But the Kirby could quite easilly swallow someone's whole monthly wage in 1 purchase."
Again, that depends on your idea of "justified" -- and how big your budget is. As has been pointed out time and again, A $2000 purchase for a vacuum that lasts 40 years is far wiser than paying $500 for a new Dyson every 4 years (just do the math). That's regardless of how big your monthly wage is. It's that age-old dilemma: pay me now, or pay me later. And typically those who cheap out on the front end typically pay multiples more in the long run in just about everything in life. |
Post# 302954 , Reply# 112   10/24/2014 at 10:37 (3,465 days old) by Turbo500 (West Yorkshire, UK)   |   | |
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That entirely depends.
For starters, it's not uncommon for a Dyson to last. I mean, you only have to look at home many DC01's are still around and they're nearing 20 years old now. Although admittedly, they require more maintenance than Kirby (something I find VERY annoying) and most people don't bother, but it is entirely possible to make them last. Secondly, a family with 3 kids who's X vacuum has gone to vacuum heaven are not going to have £1000 - £2000 just conveniently lying around to be able to spend on a vacuum, at least not over here anyway. It's not always feasible to spend a large amount there and then on a product that will last and often more convenient for a family to spend less more often, especially these days. Having the absolute best vacuum is not a lot of people's concern. Having a vacuum that picks the crap up off the floor is the main priority. If it looks clean, it is clean. We know that to be not always the case, but Mr. and Mrs. Blogs and there 3 kids usually don't care, in my experience. |
Post# 302955 , Reply# 113   10/24/2014 at 10:47 (3,465 days old) by sptyks (Skowhegan, Maine)   |   | |
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Does not use the door to door method. They use the appointment system and it works very well. I know this because my Daughter in law used to be the appointment setter. She would make calls to people in affluent neighborhoods and ask them if they would like a free carpet shampoo, then she would make the appointment for a demo. A sale is made for approximatley one in every 4 to 5 appointments she would set. This system works better because the potential buyer is expecting someone to come to their home at a convienient time for a demo. |
Post# 302957 , Reply# 114   10/24/2014 at 11:11 (3,465 days old) by Turbo500 (West Yorkshire, UK)   |   | |
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"This system works better because the potential buyer is expecting someone to come to their home at a convienient time for a demo."No. The CUSTOMER is expecting someone to come to their home at a convenient time for a FREE CARPET SHAMPOO, not an intense sales push. That's exactly how my parents AND in laws ended up with a Kirby salesman in their house who wouldn't leave. |
Post# 302967 , Reply# 115   10/24/2014 at 12:22 (3,465 days old) by kirbymodel2c (Nottingham, England)   |   | |
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said you get a free complementary carpet shampoo (1 room) all we ask for is you take a look at what the machine can do so when your ready for a new vacuum you can keep us in mind also if your impressed with what we show you pass us on to family and friends. Getting referrals was a important part so even if that customer didn't buy their friends etc might. Also it helps keep the sales people friendlier as your more likely to pass on more referrals if their nice. Demos was suppose to last between 1 and a half and 2 hours depending on what questions you got asked and how well you knew the demo. You didn't want to be there much longer as you normally had another demo booked after and you would have to travel to that. Same goes for sales. People buy from people they like. Their are some A*******s in Kirby as there are in any sales force be it Rainbow,Tristar,Filter queen or even window,fascia board, or car sales people. But you can't tar everyone with the same brush. Also bad news travels faster than good. I was told at my job at Tesco when I went to college. If your bad to one customer they tell 10 people how horrible you are. If your nice to them they might tell one or two people if you lucky.
James
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Post# 302969 , Reply# 116   10/24/2014 at 12:29 (3,465 days old) by marcusprit ()   |   | |
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Yes that is true. I'm self employed so I bend over backwards to keep my customers happy. |
Post# 302983 , Reply# 118   10/24/2014 at 14:52 (3,465 days old) by kirbymodel2c (Nottingham, England)   |   | |
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Benny, I take your point but yes a Kirby will quite often see a 20 to 30 years. If you look on Ebay for Kirby Legend IIs(1989-1992 in the UK) there are about 14 compared to lets say Hoover Turbopowers from the same kind of time there are 1. Or the Electrolux dolphins...again none. Well except one new in box. Again this isn't definitive but does show what is tending to survive/last. And when you take in to account they sold more of these vacuums than the Kirby's you would of expected more of the Hoover TP1s etc to be around than there is.. Also take in to account that allot of manufacturers tend not to supply body parts for allot older machines. Some only after few years old. Dyson don't supply any spares for their DC01/02.(Well except belts because later models share them.)Better than some manufacturers granted. But still you see where I'm going.
James
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Post# 302993 , Reply# 120   10/24/2014 at 16:43 (3,465 days old) by kirbymodel2c (Nottingham, England)   |   | |
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Post# 303024 , Reply# 122   10/24/2014 at 20:53 (3,464 days old) by super-sweeper (KSSRC Refurbishment Center)   |   | |
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VintageRepairer, those heads and handles ad up! Every month you may need a new bag every 2, every 6 months you may need a new belt. every 3-5 years you may need a new brush. every 50 years you may need a new pair of carbon brushes. All machines require maintenance, only Kirby requires very little, and for little amounts of $$$$. belts are $2 or so each, so $4 a year in belts, $25 a year in bags. These little expenses keep your vacuum in great shape, much like oil and filters keep your car in great shape. as said above, pay now or later! Drop some $$$$ on this metal war-horse that'll last you until the end of time, or drop less $$$$ on a plastic thing that'll last you a year or two. |
Post# 303032 , Reply# 123   10/24/2014 at 22:11 (3,464 days old) by cb123 (Mobile, Al.)   |   | |
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Just think, If people could cut back on their smokes and redeye/rotgut, WHY, they could save a couple hundred a month...And that's some serious scratch I might add! They would be happier and healthier and it would be all due to their nice, brand new Kirby.....or they could just about buy anything else for that matter, because of all that freed up money they have now to spend. Before they were just burning it, and POOF....up in smoke it went! Hey, that has a lot in common with a Dyson! Don't get me wrong, I really don't hate Dyson, it's just its cheap plastic culture I can't STAND! If you ask me a lot of plastic vacs are a few Shakis short of being a full Kundalini, but that's just my humble opinion from many, many years of experience.
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Post# 303066 , Reply# 125   10/25/2014 at 07:34 (3,464 days old) by NYCWriter (New York City)   |   | |
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... I would say "no".
For a great many American consumers, if it's not in front of their faces at Walmart, Target, or Bed, Bath, and Beyond, it's just not on their radar. Most consumers do not consider Kirby unless: -- They're familiar with the brand because a familiy member or friend has one, or -- They're actively looking for a cut above "average" when shopping for a vacuum, and their research brings them to Kirby. This post was last edited 10/25/2014 at 09:25 |
Post# 303070 , Reply# 126   10/25/2014 at 08:54 (3,464 days old) by vintagerepairer (England)   |   | |
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Ah thanks for this. So it's the same as it is here then, really. |
Post# 303081 , Reply# 127   10/25/2014 at 10:16 (3,464 days old) by joshdonnell ()   |   | |
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I was wondering is the new Kirby here? |
Post# 303083 , Reply# 128   10/25/2014 at 10:32 (3,464 days old) by kirbyg6 (York)   |   | |
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Post# 303087 , Reply# 129   10/25/2014 at 10:50 (3,464 days old) by dysonman1 (the county)   |   | |
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I've had many Kirby salesmen over the years knock on my door. No one wakes up and thinks "I'm going to spend as much as a used car today on a vacuum cleaner that's heavy, outdated, doesn't have attachments on board, and that everyone I know of thinks is heavy". No one really (with the exception probably of collectors) seeks out a Kirby when it's time to buy a new sweeper. That's the whole thing. Kirby is not sold to anyone in the market for a new vacuum. You are tricked and conned into an unwise, expensive purchase. Most people who do buy a Kirby keep it for less than a decade. Yes, it's still running. They just hate it. Just yesterday, a Sentria that's 3 years old was left with me (we don't take trade ins at the Outlet Store) because they didn't want a beast any longer. I sold them a Maytag M500 that will last for at least a decade and isn't a monstrosity to push around the house.
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Post# 303091 , Reply# 130   10/25/2014 at 11:08 (3,464 days old) by kirbyg6 (York)   |   | |
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Post# 303095 , Reply# 131   10/25/2014 at 11:22 (3,464 days old) by Turbo500 (West Yorkshire, UK)   |   | |
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if it didn't have techdrive, it wouldn't need techdrive. All the machines before the G3, though heavy to lift, were still quite easy to push around (especially the pre-Classic machines) and a lot lighter to lift than the G series. Having the techdrive makes the whole machine larger and heavier. Take away that additional size and weight, and it wouldn't need it. |
Post# 303098 , Reply# 132   10/25/2014 at 11:33 (3,464 days old) by kirbyg6 (York)   |   | |
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Post# 303099 , Reply# 133   10/25/2014 at 11:41 (3,464 days old) by turbomaster1984 (Ripley, Derbyshire)   |   | |
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of the hundreds of machines In our collection there is only one I ever bought and promptly needed to sell because I just couldn't abide it.
That was a Kirby. I was expecting great things and all I got was a negative experience. Gone were the days of just whipping out a vac for a quick run around. I had to lug a heavy cumbersome thing up and down stairs. Piss around adjusting the height room to room, piss around manouvering the thing around furniture. Had to piss around getting the hose from its storage thing AND piss around attaching it to pick up a few crumbs/hairs off a sofa. They are ok if you have time to piss around doing all this but there was no convenience which IS what consumers want. Certainly wasn't something you could do in a 20 minute run around before visitors. They are worth it? Just how much does that metal shell cost? Shouldn't have tooling/design costs given the same designs seen 20 odd years. Its a metal case with a fan and motor attached to a plastic stick and bag. Theres not £150 worth there in raw materials let alone production costs. |
Post# 303103 , Reply# 134   10/25/2014 at 12:31 (3,464 days old) by super-sweeper (KSSRC Refurbishment Center)   |   | |
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Post# 303122 , Reply# 135   10/25/2014 at 16:13 (3,464 days old) by Marks_here (_._)   |   | |
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Post# 303136 , Reply# 136   10/25/2014 at 17:31 (3,464 days old) by sptyks (Skowhegan, Maine)   |   | |
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My poor kidneys are sore from all that Pissing around.
No, really, I do own 4 different Kirbys and I love all of them. Each excells in it's own way.
The D50 works great at vacuuming the bathroom rug and sucking up the loose kitty litter.
The Heriatage II Legend worls great in the bedrooms and is easy to manuver around the beds etc.
The G3 and Sentria take turns in the fairly large living room and dining room. |
Post# 303140 , Reply# 137   10/25/2014 at 17:44 (3,464 days old) by cuffs054 (monticello, ga)   |   | |
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Did no one go to the Kirby Gala? Surely, the new sucker is out by now? |
Post# 303152 , Reply# 138   10/25/2014 at 18:49 (3,464 days old) by kirbyg6 (York)   |   | |
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Post# 303153 , Reply# 139   10/25/2014 at 18:52 (3,464 days old) by FantomFan (Rochester, New York)   |   | |
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But I would NEVER spend my hard earned money on a new one. In my experience, I have had a 512, 515, Sanitronic 7, Classic, Tradition, Heritage, 3 Heritage 2 Turbos, a Legend, G4 and Ultimate G, so obviously I have seen a myriad number of their models. They all clean well, the newer ones filter well with the Hepa bags, but does it really have to be so heavy? I find it quite cumbersome to convert it from an upright to a canister. Most people I meet never even convert it to a canister, let alone use the shampoo system or carpet fluffer. The Kirby is still a GREAT vacuum cleaner, but I couldn't use it exclusively. Actually, I have met people that LIKE their Kirbys.( Unless they don't want to admit they made a mistake buying it). Most people I sell used ones to already have other Kirbys. My neighbors are very happy with their 25 year old Heritage 2 Legend, and my grandma's best friend used her 515 for 56 years, the only vacuum she ever owned.
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Post# 303156 , Reply# 140   10/25/2014 at 18:55 (3,464 days old) by kirbyg6 (York)   |   | |
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Post# 303157 , Reply# 141   10/25/2014 at 18:58 (3,464 days old) by super-sweeper (KSSRC Refurbishment Center)   |   | |
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Post# 303165 , Reply# 142   10/25/2014 at 19:26 (3,463 days old) by Marks_here (_._)   |   | |
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Post# 303171 , Reply# 143   10/25/2014 at 20:34 (3,463 days old) by Jaker15 (Meridian, ID)   |   | |
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Post# 303224 , Reply# 144   10/26/2014 at 01:48 (3,463 days old) by NYCWriter (New York City)   |   | |
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"No one wakes up and thinks "I'm going to spend as much as a used car today on a vacuum cleaner that's heavy, outdated, doesn't have attachments on board, and that everyone I know of thinks is heavy". No one really (with the exception probably of collectors) seeks out a Kirby when it's time to buy a new sweeper. That's the whole thing. Kirby is not sold to anyone in the market for a new vacuum."
I'm sorry, but that is simply not true. I can name a dozen friends and relatives who did that very thing: sought out a new Kirby -- with checkbook at the ready -- even before the salesman could ring the doorbell. And according to my friend here in the New York metro area who is a Kirby distributor (who doesn't go "door to door", by the way), he has more referral business than he can pack into his calendar. There are a LOT of people buying them. |
Post# 303342 , Reply# 145   10/27/2014 at 03:37 (3,462 days old) by NYCWriter (New York City)   |   | |
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"Well in my opinion they should cater for small to medium size homes with a 12 to 13" brushroll. Why only cater for large homes? I can't see why they are so against offering a full sized Kirby and a compact Kirby. It makes sense to me."
After browsing the web and catching a look at the latest Royal Everlast models (my second favorite after Kirby), I concede. If Royal can offer two sizes of the same model (the 18" "commercial" size versus the 13" "residential" size), then you're right -- it seems to me that there's no reason why Kirby, with only a slight design modification, can't give consumers the option of one size brushroll over the other (or, frankly, BOTH). This post was last edited 10/27/2014 at 07:09 |
Post# 303352 , Reply# 147   10/27/2014 at 09:23 (3,462 days old) by jfalberti (Visalia, CA)   |   | |
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Post# 303361 , Reply# 148   10/27/2014 at 11:10 (3,462 days old) by countryguy (Astorville, ON, Canada)   |   | |
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Post# 303363 , Reply# 149   10/27/2014 at 11:32 (3,462 days old) by pr-21 (Middletown, OH)   |   | |
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I think Kirby's tech drive is much better than other self propelled jerky models on the market now and in the past. With that said, I do have a few tight places and when I get to them I turn tech drive off and do those areas, which works out great for my situation. I then resume tech drive and finish vacuuming.
I would buy a 12 inch wide nozzle if Kirby would make one to fit. I probably would not have to turn tech drive off at all..... PR-21 |