Thread Number: 26957
Has anyone sued Dyson for false advertising?
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Post# 301407   10/10/2014 at 23:39 (3,457 days old) by man114 (Buffalo NY)        

I'm curious to this. They claim to "never lose suction" only a filterless Rainbow is likely to achieve this such as a D4, the Dyson filters will clog. Assuming you were to empty both basins when full the Dyson will eventually clog, the Rainbow will still work, probably without cleaning the seperator. Removes more dirt? I'd love to know the test methodology when it can't outclean a Fantom Thunder based on the same cyclone technology. The brush roller is not aggressive enough for certain carpet types.

I've got nothing against Dyson or the technology James Dyson developed (I own 4) but some of their advertisements are simply untrue.


Post# 301408 , Reply# 1   10/10/2014 at 23:46 (3,457 days old) by cb123 (Mobile, Al.)        

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About time! Sounds like some good litigation is over due!!!smile 


Post# 301413 , Reply# 2   10/11/2014 at 02:29 (3,457 days old) by oliveoiltinfoil (England, UK)        

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Some could say the same over Miele claim their vacuums will last 20 years. In fact Dyson one a court ruing saying Miele cant keep saying such things as the proof Miele had that their machines would last that long wasn't strong enough to merit that statement. Dyson claim their vacuums are designed to last at least 10 years.

Getting back to point, there are a lot of test codes at the bottom of those adverts, I guess they are something to go buy. Considering to filtration quality of the dyson vacuums with the vertical cone style filters, such as the dc41, I would think that the stamen of they never loose suction is somewhat believable.


Post# 301415 , Reply# 3   10/11/2014 at 02:44 (3,457 days old) by super-sweeper (KSSRC Refurbishment Center)        

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Oh, their claims are ridiculous, Vacuumland (or at least the KBI) should ban together and sue the cyclones off Dyson! laughing


Post# 301419 , Reply# 4   10/11/2014 at 04:04 (3,457 days old) by blakaeg (NW London, UK)        

Dysons with filters DO loose suction. What rubbish people believe about them maintaining 100 % suction. There are filters that need to be washed eventually!!

Perhaps their new Cinetic cyclones don't, but I'd never spend that much to find out.


Post# 301420 , Reply# 5   10/11/2014 at 04:08 (3,457 days old) by vintagerepairer (England)        
Litigation

James Dyson has spent a lot of time taking other companies to court over their cleaners and how he feels it infringes his own design. He's also made numerous complaints to the Advertising Standards Authority here in England, over claims made by other manufacturers about the efficiency of their cleaners.

I do not know what standards Dyson are setting their own cleaners against and I don't profess to. However, you can bet your life that Dyson would not say a thing which could not be backed up by one recognised industry test or another. Dyson doesn't do "being sued".


Post# 301429 , Reply# 6   10/11/2014 at 06:57 (3,457 days old) by kenkart ()        
A Dyson,

Seems to evoke very stong opinions, it seems you either hate it or love it....I think its a oversized tinkertoy!..very good suction, but terribly flimsy and a poor nozzle design..But then, I hate anything newer than 1970!LOL


Post# 301430 , Reply# 7   10/11/2014 at 07:10 (3,457 days old) by godfreys_guy (Melbourne, Australia)        
Loosing Suction...

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Is very different to loosing airflow :)

I would prob agree the Dyson doesn't lose suction, but I bet it looses airflow!


Post# 301431 , Reply# 8   10/11/2014 at 08:31 (3,457 days old) by Oreck_XL (Brooklyn, New York 11211)        

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One thing that is true, Mr. Dyson is 100% wrong in advertising "no filters to replace." After continuous cleaning Dyson filters do wear out and the pores become so clogged that ultimately they have to be replaced. I seem to recall him also saying at one time "no belts to change." If that's true, why do the DC07/14/33 have clutches with belts that stretch and ultimately have to be replaced? How Dyson wins the British Asthma and Allergy Foundation's seal of approval is beyond me when the machine literally spews microscopic dust particles back into the air as you vacuum.

Post# 301434 , Reply# 9   10/11/2014 at 09:00 (3,457 days old) by vintagerepairer (England)        

"Mr. Dyson is 100% wrong in advertising "no filters to replace." After continuous cleaning Dyson filters do wear out"

Yes, but you said it yourself - the filters 'wear out'. This is very different from filters which have to be replaces at regular intervals as part of the on-going maintenance process. Same with belts - they are designed to last what one might call 'the life' of the cleaner, if that is you don't expect it to last much more than the 5-year guarantee. I'm no fan of Dyson, but that doesn't mean I don't see where the claims are set.


Post# 301435 , Reply# 10   10/11/2014 at 09:18 (3,457 days old) by dys0nb0y (Luton)        

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personally hate the old ones and specially the dc25 and dc24 cyclone technology is just terrible the filters get dirty so quickly The new ones with the new radial root Cyclone technology is fantastic the filters get barely dirty they're really easy to clean I don't l like the old ones is only recently Dyson's started making Great products and efficient cyclones and great carpet cleaning



This post was last edited 10/11/2014 at 09:52
Post# 301454 , Reply# 11   10/11/2014 at 12:55 (3,456 days old) by parwaz786 ( )        

Josh what do you think of the DC33? I think the dc14 is better

Post# 301455 , Reply# 12   10/11/2014 at 12:58 (3,456 days old) by dys0nb0y (Luton)        

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Got the same performance but I think the dc33 is a little bit better in design.

Post# 301457 , Reply# 13   10/11/2014 at 13:15 (3,456 days old) by sebo_fan (Scotland, UK, member AKA ukvacfan, & Nar2)        
Never loses suction promise

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The thing is, so many product reviews I have read of late are by owners who haven't got an idea of what they own if they own Dyson. They moan about their Dyson vacuums "losing suction" when something gets clogged, which we all know is completely different from the filter design/cyclonic design.

BUt then that's from average consumers and most owners who wouldn't know the difference between a hard floor "brush" and a suction only floor "brush" tool. Im not counting collectors here because I would imagine most Dyson collectors know everything from the brush roll and their associated caps to all manner of body printing on the machine where components are concerned and where they can be located.

I was also under the impression that the Fantom Thunder had Dual Cyclone tech - so how can it compete fairly with Dyson's latest or current multi-cyclones that carry the "removes more dirt than any other upright?" advertising claim?




This post was last edited 10/11/2014 at 13:35
Post# 301468 , Reply# 14   10/11/2014 at 13:52 (3,456 days old) by dys0nb0y (Luton)        

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Dyson doesn't say removes dust than any other vacuum any more and it is now says cleans better than any other vacuum across carpet and hard floors and I asked Dyson what Machines is it tested against and he said they test many manufacturers and many machines what isn't allowed to i'm manufacturers. Dyson can't say any of his claims without proof has to be accepted by Industry standard They are the people that design the tests and approve everything and I do the Dyson DC 65 is tested against 98 different machines. Again Dyson is only recently perfected the Cyclone technology cyclones alone are allowed to filter out 0.3 of dust and allergens.


Dyson proves no loss of suction, best pick up, and 'overall outcleans other vacuums' using results from
IEC 60312 Cl 2.1, 2.2, 2.3, 2.8, 2.9, ASTM F608 and F558, and DTM 755— an independently conducted Dyson test."

To prove this our engineers test for pick up performance across carpets (ASTM F608), hard floors (ASTM F2607) and hard floors with crevices (IEC 60312-1 5.2). To mimic actual use, they load machines with dust before testing (IEC 60312 – 1 5.9).

Suction tested against upright market to ASTM F558 at the cleaner head, dust- loaded as per IEC 60312-1.

Tested against upright market, dust-loaded, using ASTM F608, ASTM F2607, and IEC 60312-1 5.2, 5.9.

1To prove this Dyson vacuum removes more dust our engineers measure pick up performance using test protocols IEC 60312, 2.1, 2.2, 2.3 and 2.9. At bin full DC41Mk2 Animal removes more dust in total from hard floors, carpets and crevices.








This post was last edited 10/11/2014 at 14:16
Post# 301470 , Reply# 15   10/11/2014 at 14:00 (3,456 days old) by Marks_here (_._)        

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Sometimes I think it's just easier to open a window, get a leaf blower & start blowing everything towards & out the open window then close it when finished.

Post# 301477 , Reply# 16   10/11/2014 at 14:55 (3,456 days old) by bikerray (Middle Earth)        

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I always love when people start talking lawsuits, that's like when I mentioned to someone that I was looking at a Studebaker Landcruiser and they said "Landcruiser is a trademark of Toyota and they need to sue Studebaker for copyright infringment!"

I'm standing there thinking OMG you're a total idiot, Studebaker Landcruiser was around in the early 1950's while Toyota was just getting past the windup car stage.


Post# 301481 , Reply# 17   10/11/2014 at 15:25 (3,456 days old) by sebo_fan (Scotland, UK, member AKA ukvacfan, & Nar2)        

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Eh? Toyota started making cars in 1936.

Besides, the Studebaker Landcruiser may well have been first to carry the name but I seriously doubt Toyota or the Studebaker company would have to sue - the fact that both automobiles are completely different means the name can be applied to almost any kind of product if it is different enough.



Post# 301499 , Reply# 18   10/11/2014 at 19:18 (3,456 days old) by cuffs054 (monticello, ga)        

Having absolutely no proof (but that never stopped me) I believe Studebaker used that name on the horse drawn wagons they built a zillion years ago.

Post# 301511 , Reply# 19   10/11/2014 at 21:01 (3,456 days old) by kirby519 (Wisconsin)        

We all know that you wouldn't need to change a belt on a vacuum that is tossed to the curb as soon as a filter gets clogged or some other part breaks.

I have to laugh at all the infomercials that brag up how great a product is as shown on tv. Most don't live up to that claim. By the time the gullible figure it out. The product manufacture has met his goal. Fleece anyone that will pay good money for such a "wonder" product. Only to find said product on the tables and shelve at every rummage sale and trift store 6 months to a year later.

I want to try it before I buy it. I find some one that all ready has said product or invite the demostrators in to my home. I can still say no for what ever reason to any sales man.

Buyer be ware. If it sounds to good to be true it probably is to good to be true


Post# 301516 , Reply# 20   10/11/2014 at 21:30 (3,456 days old) by Marks_here (_._)        

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Oh I got hung up on when they were demonstrating the irobot where they had a shop vac there with a blocked hose & I asked them why don't they show how much suction the shop vac has by putting your hand to the nozzle to show us all how much suction it has because you can hear the shop vac whining in the back, they both looked at each other, they hung up on me & said we can't screen what people say on live tv & apologized for that call getting through...

Post# 301518 , Reply# 21   10/11/2014 at 21:39 (3,456 days old) by kirby519 (Wisconsin)        

Yups you bet the did. The knew they were rigging the demonstration and some one "called" them out on it.

Post# 301784 , Reply# 22   10/14/2014 at 08:43 (3,454 days old) by Oreck_XL (Brooklyn, New York 11211)        

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Studebaker DID begin life producing horse drawn wagons back in 1852 and the last car rolled off the assembly line in Canada in March, 1966. In fact, for the last two years they were in business Studebakers got Chevrolet engines. Toyota didn't start using the name Land Cruiser until after the company was long out of business.

Post# 301790 , Reply# 23   10/14/2014 at 09:57 (3,454 days old) by Metaphor ()        

Toyota started producing Land Cruisers in 1951. Studebaker still had 15 more years to go before folding it's tent.

Post# 301791 , Reply# 24   10/14/2014 at 10:02 (3,454 days old) by Metaphor ()        

Does anyone really believe advertising claims made for any product? Why go through all the cost and effort of suing over exaggerated ad claims? Apply some personal filters and approach all product claims with a degree of doubt. As my parents drilled into my head from as early as I can remember, believe none of what you hear and half of what you see. Never, ever under any circumstance trust a corporation to be honest. Competition punishes honesty. Just assume everyone selling something is lying to you and do your own due dilligence.

Post# 301793 , Reply# 25   10/14/2014 at 10:18 (3,453 days old) by dysonman1 (the county)        

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The claim "no loss of suction" is used by most bagless vacuum manufacturers today. Since there IS a test protocol for such a claim, the manufacturers only have to pass that one test, once.

Even a Shark, with its single cyclone, makes that claim. Yet, the Shark loads its filters with dust after each use.

I sell bagged vacuums every day at the outlet store. I tell people that bagged vacuums won't lose suction for the same reason bagless won't. There's a step the OWNER must do to make the cleaner not lose suction. Clean the filter or change the bag.

I like Dyson vacuums - to a point. I think the quality of the plastic has sharply decreased. I think the quality of the motors has also decreased as they are now so tiny to fit into a ball. I think Dyson, while not a disposable cleaner, is a middle of the road machine. If the object of vacuuming is to get the rug clean, then a vacuum that offers true carpet agitation would trump the Dyson every time. As much as I don't like Kirby vacuums, they do get the rug clean. The fantastic Maytag M1200 has a great demo commercial where they compare carpet cleaning to a brand new Dyson. The Maytag makes the sand just six inches out of the rug and it's inhales into the Maytag. The Dyson just sits there without deep cleaning - sweeping only the rug surface and making it appear clean.


Post# 301796 , Reply# 26   10/14/2014 at 10:51 (3,453 days old) by dys0nb0y (Luton)        

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Yes there is a test they have to prove No lot of suction but Dyson go beyond the standard. Dyson plastic hasn't decreased actually is got so much better and the plastic hasn't changed it has always been abs plastic and they made it flexible so it won't break as easily as others and again Dyson motors haven't changed in the last 10 years American still use the old Panasonic motor and in England we have just started using it again. If all bagvacuum cleaners had no loss of suction they would say on the machine or on the box on or on advertising. Test you said Maytag against the Dyson well I noticed people won't do with the Dyson DC 65 Is that now has agitation. The videos on YouTube the Dyson against something using dyson models are discontinued or haven't got good agitation is nun it comparing it to the DC 65.

Post# 301860 , Reply# 27   10/14/2014 at 17:27 (3,453 days old) by blakaeg (NW London, UK)        

dysonman1

I too only like them to a point. Dysons plastic is flexible because they seem to be using less, with what they call is 'doing more with less'. There is a lot of Polypropylene plastics used on Dysons in addition to ABS & Polycarbonate. Despite all the tests Dyson claim, the real test is in the home so let's see how these machines do in 5 years time.

One thing I did observe is that I used to see a lot of DC03's and DC04s in the shops in the 90s - 2000s with broken parts on shop displays. Things like wand caps, bin catches etc broken. Not seen that on these newer models, but saying that, I never saw a broken DC24 in the shop and my DC24 has broken quite a few times over 4 years.

One thing Dyson does very well is provide excellent customer service. Here in the UK they send out parts without any issues. Their 5 year parts & labour warranty is one of the best I've ever come across.


Post# 301861 , Reply# 28   10/14/2014 at 17:43 (3,453 days old) by vintagerepairer (England)        

Blakaeg, it's interesting what you say about the Dyson aftercare. Many times I have wondered whether it would not just be better and cheaper all round to make the cleaners more durable rather than to keep sending new part out.

The plastic on the DC01 cleaners was a joke. The soleplate stood no chance at all, not with it being as thin and flexible as it was. Even the plates on 04 and 07 style cleaners have proven to be less hard wearing than those on other cleaners, albeit more durable than the 01 range. A lot of the plastic on Dyson cleaners gets very brittle, especially in sunlight. I've never known a brand of vacuum cleaner have such poor build quality as the Dyson. I think Dyson timed it right to market his cleaner in 1993 though; 10 years earlier and people would probably not paid his price for a cleaner of such low quality.


Post# 301864 , Reply# 29   10/14/2014 at 17:55 (3,453 days old) by dys0nb0y (Luton)        

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Yeah I'll The old Dyson were pretty brittle. Being owner of the new Dysons the plastic is fantastic Flexes a bit so it doesn't crack or Break under pressure. And some people on here just bought a Dyson DC 41 MKII all say how great the plastic is. And he's DC 24 quite an old model They had had problems Forget this is like a 5 6 7 year-old models you have changed a lot since then how the plastic is a lot better and they've made a little bit more flexible so it doesn't break.

Post# 301868 , Reply# 30   10/14/2014 at 18:17 (3,453 days old) by blakaeg (NW London, UK)        

Vinyage,

Yes that's true. I'd rather not have to keep getting parts out all the time. But I suppose its good knowing that the backup is there. Never experienced such good service like that before. They even replaced the filters in my machine when it went in for repair. Got a DC35 out of them too ;)

dysonb0y,

You are a little like a broken record and its getting a bit annoying reading all over the forum. I think we get how much you like the DC41 MK2 model. We don't need you to keep going on all the time about Dyson plastics being good cos they bend etc. Actually, I was talking about Dyson sending parts for ALL my machines and that includes the cordless that they still make and the battery issues I've encountered with it.

Thank you.


Post# 301875 , Reply# 31   10/14/2014 at 19:06 (3,453 days old) by suckolux (Yuba City, CA)        

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maybe I am lucky or very careful? I have 3 Dyson's and nothing has broken, one is 6 years old

Post# 301879 , Reply# 32   10/14/2014 at 19:29 (3,453 days old) by daknx1994 (Southern Indiana)        
dysonb0y

The plastics on the new Dyson's are not all that better. I work in a repair shop and the amount of newer Dyson's is ridiculous.  The biggest thing to break is the spine that goes from the handle down to the ball. Also, I have sold more Simplicity's over Dyson's, because even the new DC65 does not agitate anywhere near as well as the Simplicity's, even their lower end models. If I can get the time on Thursday as I am off tomorrow, I will make a video showing you that the newest Dyson still does not have the best agitation.


Post# 301882 , Reply# 33   10/14/2014 at 20:08 (3,453 days old) by dys0nb0y (Luton)        

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Well I know someone in America who works in a vacuum cleaner shop and he said that he do get a few but not many Dyson dc65 repairs but most do to user error but not a silly And most are quite simple.amount.he said the most machine they get in for repair is simplicity and Riccar.

Post# 301899 , Reply# 34   10/14/2014 at 22:58 (3,453 days old) by metaphor ()        

Suckolux, most of us here will get much better service out of a given vacuum regardless of quality just because most of us have some empathy for equipment and are diligent enough to change filters, not blow bags out and generally not abuse things. We could probably make the meanest Bissel last twenty years (I couldn't think of worse punishment!). I saw a high end late model canister vacuum in a thrift shop the week before last and the swivel neck of the floor brush was shattered. How does somebody do that? I have forty five year old floor brushes that have never been damaged. It's all the user.

Post# 301903 , Reply# 35   10/15/2014 at 00:55 (3,453 days old) by tolivac (Greenville,NC)        

Dyson not disposable cleaners--look again!Look in the dumpsters at the vac shop here and at the transfer station dumps where people dump their trash here.Seems like Dysons are now becoming the most expensive dumpster vacuums.It really doesn't have to be this way-if their owners would clean or change the filters and empty their dust cups after EACH use-then they would last longer.Couple weeks ago among the broken and dirty Dysons thrown into the dumpster at the trash station--I found a really beautiful,shiny Hoover Celeberty vacuum with its hose,wands,powernozzle.It just needed a cleaning up.The Dysons its was among would need more than "cleaning up"they were broken or missing parts.

Post# 301926 , Reply# 36   10/15/2014 at 08:34 (3,453 days old) by Oreck_XL (Brooklyn, New York 11211)        

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And Studebaker started producing Land Cruisers in 1935, before Toyota even started making cars. Point being Studebaker had the Land Cruiser first. Just as Toyota was late to the game producing pickup trucks. The U.S. auto industry was decades ahead.

Post# 301937 , Reply# 37   10/15/2014 at 12:12 (3,452 days old) by sebo_fan (Scotland, UK, member AKA ukvacfan, & Nar2)        

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Well the Toyota firm must have done something wrong then to consider merging with GM in 1984 when they opened their U.S car plant! Honda I think were first, but then followed Nissan.

Surely then the U.S industry didn't require Japanese brands if the auto industry was "decades" ahead...


Post# 301944 , Reply# 38   10/15/2014 at 14:52 (3,452 days old) by man114 (Buffalo NY)        

While this is drifting from my original point, Dyson quality is, what I'd consider, upper end discount store quality. I won't even say department store because Sears has some better made canister models.

I have a DC07, DC33, DC16 and DC35. The DC07 is better built than the DC33 without a doubt. The DC33 seems unusually frail at the base. It creaks, frankly the motor doesn't sound too hot, now bear in mind I maintain these and own many vacs and alternate them so it isn't like they had extensive use.

I use the DC33 to do intermittent quick cleaning of my breezeway, the DC07 to quick clean upstairs, the DC16 to do the kitchen. I use a Fantom Thunder on my living room and computer room. Other than that I usually use a Rainbow E Series.

My breezeway is mostly bare floors with a couple of low pile commercial carpet squares I got when Blockbuster was closing. The Dyson is fine for this type of work. The DC07 cleans the surface of the carpet upstairs but deep clean it doesn't. Their brush roller is simply not aggressive enough. If I wait a week and run the Rainbow it is an absolute mess.

As far as industry standard tests, I don't care what the standard is, I could easily demonstrate that the claims are nonsense. Especially removing more dirt claims they are making now. That one can easily be disproven and many YouTube videos already show it against higher end machines.

As far as the cyclonic technology, Dyson designed it, but the Fantom Thunder (regardless of version), in my estimation is the most durable and best designed implementation of it.


Post# 301947 , Reply# 39   10/15/2014 at 15:17 (3,452 days old) by dys0nb0y (Luton)        

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You Are basting this off all machines are been discontinued and personally i do not like. And most machines you can get today are all mostly made up of the same plastic just made a little bit differently. Dyson DC 65 was tested against 98 different vacuum cleaners and tested against machines you can get easily get from the store or online or popular manufacturers. Those YouTube videos are made against machines are discontinued they are not the properly test I know those machines that testing against the Dyson will probably out clean it until both machines get into popular stores and online they Will be on the last thing on Dysons mind to test. And fantom Cycling technology is just old Dyson Technology The same technology was in the Dyson DC03 and I think DC04 and dc05 the greatest cyclone Technology you can get now is in the The nearest ones you can get today The best
you can Get In the DC 54 that has no filter.


Post# 301950 , Reply# 40   10/15/2014 at 15:39 (3,452 days old) by man114 (Buffalo NY)        

The Fantom used a better motor and filtered better in cyclones due to it. I know Fantom used and licensed Dyson technology but I don't think any vac using it better implemented it than the Thunder. Bear in mind original Fantom models didn't use a filter, neither did the Rainbows. If you want a modern machine I know a current Dyson can't outclean a current Rainbow. It is more on brushroller and powerhead design. You can argue about costs but if the Rainbow costs three times as much it is money well spent, it probably will last three times as long. I'd hit a Fantom Thunder with a baseball bat and it probably would survive, a Dyson I'm nowhere near as comfortable about.

Now I've got nothing that much against Dyson, my main gripes are their advertising claims, cost and build quality. Industry standard tests are one thing, real world is another. It won't outclean a Kirby, Rainbow or many higher end vacs. They cost a lot for what you get. They aren't built terribly well. I just know if I was paying retail price, which I never do (a personal philosophy of mine), I wouldn't own a Dyson.


Post# 301952 , Reply# 41   10/15/2014 at 15:58 (3,452 days old) by dys0nb0y (Luton)        

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Well hitting a fantom with a baseball bat Dyson has done it Dysons done it that far worse than just a baseball I wouldn't do it to the old ones are the old ones would probably smashed to bits. Industry standard is like A home test The dust in the carpet and I see which one picks up more that's all it is they do test on multiple carpets and hard floor is not that different from A home test is just Dust in a carpet see what machines get much the dust out. Also is a video of the DC 65 against the newest Rainbow Vacuum is a bit of a carpet with the Dyson guys over with the rainbow Rainbow barely picks anything up after the Dyson.

 




 




 




 




 





Post# 301953 , Reply# 42   10/15/2014 at 16:04 (3,452 days old) by kenkart ()        
Re No loss of suction..

Compact and Filter Queen claimed this over 60 years ago...while better than most..they too will lose suction if fine powdery dust is picked up, im no Rainbow fan, but they really are the only machine thatnever loses airflow or suction.


Post# 301954 , Reply# 43   10/15/2014 at 16:06 (3,452 days old) by man114 (Buffalo NY)        

It still picks up and thus in the vac after vac tests the second vac to go always wins because it picks up what is left behind.

All in home vac demos play on this. The last vac always still picks something left behind. You could empty the Dyson bin, wash it and still get something.

The Rainbow will likely outlast the Dyson if it is your primary vac, which has to be factored in, many unserviced D3 and D4 Rainbows, and various models of Kirbys that were made before Dyson are still running.


Post# 301955 , Reply# 44   10/15/2014 at 16:11 (3,452 days old) by dys0nb0y (Luton)        

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I know those machines and all out last Dyson Dyson is probably more likely to outlast vacuum you get from Amazon and Walmart places like that like that. dyson plastic vacuum you don't get the best lifespan out of them but you do get quite a good but not the best what are you going on about is Dysons the best machine you can get department store online any Bacchus machine and some bag machines.


Post# 301957 , Reply# 45   10/15/2014 at 16:47 (3,452 days old) by sebo_fan (Scotland, UK, member AKA ukvacfan, & Nar2)        
I can see why some members are getting tired...

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Oh do listen to yourself, Joshua. You're only 14. You were only 2 years old when the U.S got the Dyson DC07. Respect what the other members are saying to you about THEIR OWNERSHIP EXPERIENCES.

Post# 301962 , Reply# 46   10/15/2014 at 17:04 (3,452 days old) by dys0nb0y (Luton)        

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I know that but I do not like the DC07 I am talking about the new ones how they are a lot better in the old ones.most people on here haven't got any of new ones.

Post# 301966 , Reply# 47   10/15/2014 at 17:59 (3,452 days old) by daknx1994 (Southern Indiana)        

You are constantly putting you interjections into threads about Dyson and like sebo_fan said, it is extremely annoying. Face up to it that there are members on here who have different feelings to Dyson other than your own. People want to knock down other members for there frequent posts about how Kirby is better in every thread and here you are doing it with Dyson. Face it, not everyone likes them.


Post# 301968 , Reply# 48   10/15/2014 at 18:14 (3,452 days old) by dys0nb0y (Luton)        

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Know everyone does not like Dyson I know that.someone will say to me about my post about Dyson no one say it to people won't stop coming on about Kirby and how is better than every else. I Only talk about Dyson when actually being talked about like this thread And A conversation is going on about Dyson.least I'm not going to every single theme and have to say something about Kirby and bash about Dyson no One will say anything about that.

Post# 301969 , Reply# 49   10/15/2014 at 18:16 (3,452 days old) by dys0nb0y (Luton)        

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Why Do people have to find problems with everything and have to upset people i've certainly been offended and I am quite upset

Post# 301971 , Reply# 50   10/15/2014 at 18:35 (3,452 days old) by sebo_fan (Scotland, UK, member AKA ukvacfan, & Nar2)        

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I was offended about the way you've carried on from reply 14 - stating tests as IF we can't all read.

As if many of the members how have never read it all before. Well before you, yourself has quoted it on here.

Its not news you're giving out here, but constant Dyson propaganda that doesn't add balance to weigh up your opinion or responses.

Speak from your own experience, rather than trying to use data.

Furthermore we don't have Walmart in the UK, so you can't judge what they sell just from what you read from other member's responses on here. That doesn't give weight to how you feel about Dyson, let alone brandish every model that either Amazon or Walmart sells as ""plastic vacuums" that don't last. You're only 14. You've got a lot more years to experience whether a Dyson can last for 10 years or more. Or any other brand.


Post# 301974 , Reply# 51   10/15/2014 at 18:53 (3,452 days old) by dys0nb0y (Luton)        

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 I know there is no Walmart in the UK I was standing from an American Point of view and in do you know what they sell as Theyvhave a website and I do have experience with how long manufacturers as my carer Had a Dyson DC05 for 15 years still works today And Had a vax for two years and it got completely destroyed on the same use of the DC05. You know what I will turn down the dyson setting please just Drop it got enough stress as it is.


Post# 301979 , Reply# 52   10/15/2014 at 19:32 (3,452 days old) by super-sweeper (KSSRC Refurbishment Center)        

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I'm with the man here, yay team Fantom! Nobody used the technology better, except Amway as a runner-up! My Thunder always impresses, never flicks dirt back onto your feet like my DC14 did! I love the thing, and I buy them whenever I see them! laughing


Post# 301985 , Reply# 53   10/15/2014 at 20:53 (3,452 days old) by man114 (Buffalo NY)        
DC07

It is actually a better machine than a lot of what they are producing now, assuming you keep the upper cyclone assembly from getting clogged. It has its issues, but it isn't junk. The DC33 by contrast is downright fragile. The newer stuff doesn't seem much better, I've got a broken ball at work, the ball wheel cracked right off.

While the Fantom Thunder is long discontinued and not styled as well it is a far sturdier machine, otherwise 20 year old ones wouldn't still be running. These aren't collectors either, these are daily drivers. I see more running Thunders than DC07s.

Unless Dyson sees fit to market higher end commercial stuff these are high end discount store machines. Better than a $100 Dirt Devil? Yes. Better than a Kirby, Rainbow, Miele etc. No.


Post# 302004 , Reply# 54   10/16/2014 at 03:00 (3,452 days old) by tolivac (Greenville,NC)        

The Rainbow vs Dyson--Lets do the 52 strokes over the same area the Dyson did with the Rainbow-bet you will get more dirt in the Rainbow.A better test is to do one side of your floor with the Dyson-equal number of passes-then the other side with the Rainbow-equal number of passes.Then we can truely see which vacuum is the winner.Like other guys-feel the Rainbow is a better,more durable machine.It will outlast the Dyson.As I point out in other threads-the sad news about Dyson is it is an expensive dumpster vacuum.You maintain yours-other folks may not-so when the Dyson stops working its traded in for another-the dead trade in goes to the vac shop dumpster.They have been offered to me-but the machines are just too dirty,broken,dusty,and beat up.

Post# 302005 , Reply# 55   10/16/2014 at 03:11 (3,452 days old) by cb123 (Mobile, Al.)        

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tolivac, your words speak to me like poetry!smile

 


Post# 302040 , Reply# 56   10/16/2014 at 10:52 (3,451 days old) by sptyks (Skowhegan, Maine)        
Dys0nb0y, a taste of your own medicine...

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I have a 50 year old Kirby Dual Sanitronic 50 that I restored. It looks like new and runs like new.

I would put my DS50 up against your DC65 any day and we'll see who picks up more dirt.

Will your DC65 still be working 50 years from now? Will you even be able to buy parts for it 50 years from now. I doubt it!


Post# 302044 , Reply# 57   10/16/2014 at 12:15 (3,451 days old) by oliveoiltinfoil (England, UK)        

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How much do kirbys cost to buy? Around £1500. Then you have bags, which in the UK are hard to get hold of an expensive. And don't keep saying "buy off ebay, used" as some people are uncomfortable buying second-hand items such as a used vacuum cleaner, understandable.

Dyson only stopped support of their dc01's and dc02's a year ago. Not bad for 19 years worth of parts all over the internet for them anyway.



Post# 302045 , Reply# 58   10/16/2014 at 12:22 (3,451 days old) by marcusprit ()        

Well said Olive oil. I owned a Kirby a few years back. They are very well built do a fantastic job on carpet I admit. But they are more suitable for large homes. I found them to big and bulky to manoeuvre around furniture etc. Also noisy heavy and a pain in the ass having to take off the floorhead to attatch the hose every time you want to use tools.The HEPA bag isn't as good as a HEPA filter. But you pays your money.....

Post# 302049 , Reply# 59   10/16/2014 at 14:14 (3,451 days old) by sptyks (Skowhegan, Maine)        

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Why should it be uncomfortable to buy a used vacuum cleaner especially when that used vacuum is a Kirby? Hundreds of used Kirbys are bought and sold on ebay every month which proves that there a lot of people that don't mind purchasing a used Kirby. If you replace the belt, brushroll, fan and bag then it is just like a new Kirby except for cosmetics which are easily remedied with a little Mother's aluminum polish. It's a small expense when you consider the cost of a new Kirby and the fact that it will last for decades.

 

New Kirby cloth HEPA bags are NOT expensive and are EASY to find. They are available on ebay or Amazon.com in 6 packs which cost about $20.00. That's just over $3.00 each. The bags are very large and a 6 pack will last most people about 2 to 3 years. The Kirby HEPA bag filters down to .01 microns which is just as good or better than any other HEPA filter.


Post# 302051 , Reply# 60   10/16/2014 at 15:10 (3,451 days old) by oliveoiltinfoil (England, UK)        

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There are people who indeed by used vacuums, but there are an equal amount who do not want to buy one, I presume because they don't like the idea of something like a vacuum which collects filth being used in someone elses house. Not everyone thinks the same my friend. I can understand why one wouldn't want to buy a used vacuum, or a kriby. They are not the easiest to use nor the cheapest to run.

Each tot heir own though! Try and keep it civil! I understand the performance and build quality on them is second to none and they are hugely admired.


Post# 302052 , Reply# 61   10/16/2014 at 15:17 (3,451 days old) by sebo_fan (Scotland, UK, member AKA ukvacfan, & Nar2)        

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Buying second hand? My old SEBO X4 was a second hand purchase. Nothing wrong with it, came to me in excellent condition as stated with only a scuff down the side to the body. Owner didn't realise what a bottle of Cif can do and a damp hot microfibre cloth with a little time...When I went through it internally it had barely been used by the elderly couple who had bought it brand new.

Eventually sold it for the same amount of money I paid for it - well pleased!


Post# 302053 , Reply# 62   10/16/2014 at 15:21 (3,451 days old) by cb123 (Mobile, Al.)        

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sptyks has just won The Nobel Peace Prize for the best nonfiction work in literature.....Bravo and well said, sptyks!!!smile

 

P.S. I'm really looking forward in reading your next masterpiece, and once again, many thanks for a most excellent read, and shall I say it once more....BRAVO!!! 

 


Post# 302073 , Reply# 63   10/16/2014 at 18:45 (3,451 days old) by super-sweeper (KSSRC Refurbishment Center)        

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LOL man114, you have a broken WHAT at work? I hope your insurance will pay for that! tongue-out

 

Oli, $1500 is a stereotype. Call the distributor and say you want to buy a Kirby in cash, you'll get it for HALF that $1500 pricetag. Remember, Dyson isn't the cheapest bagless vacuum, but Kirby isn't the cheapest bagged vacuum either! depending on who you buy from, Kirby and Dyson roughly cost the same.


Post# 302093 , Reply# 64   10/16/2014 at 19:40 (3,451 days old) by sptyks (Skowhegan, Maine)        

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Thank you for your kind words Calem! It's nice to know there is Someone else besides Super-Sweeper that shares my enthusiasm about Kirbys. 


Post# 302094 , Reply# 65   10/16/2014 at 19:50 (3,451 days old) by super-sweeper (KSSRC Refurbishment Center)        

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LOL yay team Kirby! laughing


Post# 302124 , Reply# 66   10/17/2014 at 02:50 (3,451 days old) by tolivac (Greenville,NC)        

Buying used vacuums?Us vacuum cleaner collectors do that all of the time.Some specimens of vacuum cleaners are only available as used.Sadly I don't have an interest anymore on bagless vacuums excepting cloth dump bag uprights,Water Matic canisters or Rainbows.When you buy a used disposable bag vacuum-such as a Kirby-most of the dirt is in the disposable bag.the machine itself is easy enough to clean up.The vacuum shop here has an excellent selection of Kirby bags-for any model.Most vacuum shops carry Kirby bags.Why I even found some generic brand of Filtrete "G" Kirby bags at Lowes-going to buy a pack and try them.I love my Kirbys just like the other Kirby guys here.Put this another way-have seen more DYSON vacuums in dumpsters than Kirbys.And when the Kirby is dumpstered its pretty far gone.And not only Dyson in the dumpster but other bagless machines such as Hoover,Eureka,and Shark.All of which are dirty,dusty,broken.Probably some burnt out motors in the mix from owners not cleaning or replacing filters.

Post# 302133 , Reply# 67   10/17/2014 at 05:47 (3,451 days old) by blakaeg (NW London, UK)        

SEBO STILL support their machines that are over 20 something years old and the parts are all readily available.


Post# 302142 , Reply# 68   10/17/2014 at 10:47 (3,450 days old) by ralph123 (Little Rock, AR)        
original question - does Dyson get sued...

Large companies like Dyson get sued all the time. They have legal teams to protect their trademarks and fight lawsuits. Given Dyson's long history of legal battles with Hoover, I'm sure Sir James is uniquely aware of the importance of telling his story very carefully. I'm sure the legal team reviews every word in the commercials. Presumably it doesn't hurt to keep some politicians in their pockets as well...

I hate to be critical of the Rainbow versus Dyson video, but it's a meaningless test. That said, given the short time the Rainbow was allowed to operate, it seemed like a lot of dirt picked up a lot of sandy grit. If you want to run a fair test, you've got to give each vacuum the same opportunity to perform. Here's an example of a test protocol that is reasonably fair. Perhaps someone can improve upon it. Prepare the rugs by vacuuming the room thoroughly. Create 2 equally sized test rug sections. Tape them off. Add equal amounts of test dirt to each rug and work the dirt in. You've got to prepare each rug sample as similarly as possible. Perhaps you can find someone with a full Kirby vacuum bag as a source of dirt. Use enough dirt that any residual dirt in the rugs is insignificant by comparison. Run each vacuum an identical amount of time using similar speed and strokes. Compare how much dirt is removed. Then for fun, empty the canisters, reload the Rainbow's water and run the Rainbow over the Dyson's side and Dyson over the Rainbows and compare what you get.


Post# 302208 , Reply# 69   10/17/2014 at 18:58 (3,450 days old) by Jaker15 (Meridian, ID)        
why worry about broken plastic

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when you can just get an old metal Electrolux or Kirby!


Post# 302212 , Reply# 70   10/17/2014 at 19:20 (3,450 days old) by super-sweeper (KSSRC Refurbishment Center)        

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Yay, now I'm not the only one that throws the K word into threads! smile



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