Thread Number: 22773
New Carpet with Vacuum Limits
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Post# 254622   10/30/2013 at 18:26 (3,829 days old) by tdembroidery ()        

So my wife and I were shopping for new carpet when we happened upon the Shaw booth. I notice a little packet with "Vacuuming Tips" written on it and of course had to investigate. According to the pamphlet and sales person, there are only certain vacuum cleaners that you are allowed to use on carpet by Shaw and other companies. If you use vacuums not on the list your warranty is void. I was fine with this until I found out that many of the finer machines are not covered. My beloved Filter Queens will have to take a backseat to a newer model Miele and even then you can't use the higher powered power head.

LET me know what you guys think about this craziness.


Post# 254623 , Reply# 1   10/30/2013 at 18:32 (3,829 days old) by jade_angel (Fort Collins, CO)        

That's actually rather wacky. I think I'd be avoiding them like the plague.

Lemme guess - you can't use a Filter Queen, Patriot, Tristar or Silver King, but I'll bet a $50 Dirt Devil is just fine. Phooey.

Out of curiosity, what *is* on the list? Any of the known really good ones, like Royal, Kirby, Sanitaire, Riccar/Simplicity?


Post# 254626 , Reply# 2   10/30/2013 at 18:41 (3,829 days old) by tdembroidery ()        
Recommended Vacuum Cleaners

Here is a link to the pamphlet of Recommended Vacuum Cleaners.

CLICK HERE TO GO TO tdembroidery's LINK


Post# 254628 , Reply# 3   10/30/2013 at 18:48 (3,829 days old) by ncovert (Grove City, PA)        

At least you can still use a Kirby. But really, how are they going to know you use one of the vacuums that isn't allowed?


Post# 254630 , Reply# 4   10/30/2013 at 19:02 (3,829 days old) by sebo_fan (Scotland, UK, member AKA ukvacfan, & Nar2)        
Thanks for posting but...

sebo_fan's profile picture
What a lot of old marketing hoof. The brand should be ashamed of themselves. They've cobbled together uprights that are clearly dirty fan and then added bagless clean fan uprights like Eureka's Airspeed etc. No surprise to see Miele top of the list with various models. It is a bit unfair to anyone who owns Hoover etc that isn't part of this "elite list."




Post# 254631 , Reply# 5   10/30/2013 at 19:03 (3,829 days old) by sebo_fan (Scotland, UK, member AKA ukvacfan, & Nar2)        
Central vacs and PN's "suggested"

sebo_fan's profile picture
Central contd

Post# 254632 , Reply# 6   10/30/2013 at 19:06 (3,829 days old) by jade_angel (Fort Collins, CO)        

Well, you could use one of the more powerful Miele power nozzles - if I remember correctly, their SEB 228 is a re-badged Wessel Werk EBK360.

Post# 254634 , Reply# 7   10/30/2013 at 20:31 (3,829 days old) by Blackheart (North Dakota)        
This makes me wonder

blackheart's profile picture
Have they forgotten some of the lesser known high end brands? There is no lindhaus or sebo i see. Why is it that the wessel werks EBK 360 can be used but the EBK 340 cannot? I also see that The tandem air vacuums don't make the list either only the lower end clean air ones do.

I guess i don't really get exactly what they are looking for It probably would have been easier to refer customers to the CRI's approved vacuums they've covered many more vacuums. I'm not sure if they have done things like Patriot or Silver king either though.


Post# 254635 , Reply# 8   10/30/2013 at 21:42 (3,829 days old) by suckolux (Yuba City, CA)        

suckolux's profile picture
I was told 2 years ago at the local carpet store they do not recommend use of Dyson. I said you have got to be kidding?She said they seem to shred the pile on some carpets. Wow, not mine.

Post# 254636 , Reply# 9   10/30/2013 at 21:43 (3,829 days old) by GeorgeCT (Fairfield, Connecticut)        
Get Mohawk Carpeting Instead...

georgect's profile picture
It is better carpet.

www.mohawkflooring.com/...


Post# 254680 , Reply# 10   10/30/2013 at 23:27 (3,829 days old) by starryblues4u (Charlotte, NC)        
Mohawk carpeting

starryblues4u's profile picture
Found this while on their site. If you go farther into it, they also tell you where you can purchase such vacuums at.

Post# 254698 , Reply# 11   10/31/2013 at 03:31 (3,829 days old) by beko1987 (Stokenchurch, United Kingdom)        

Sounds like some brown envelopes are being passed around with that approved list!

Couldn't you pull an 'approved' vac out of a skip somewhere, spa day it then keep it in the loft just incase you need to make a warranty claim, then have it sitting in the hall in full view of the carpet warranty man when he comes to visit?

Then just use a proper vac for the 100% of the time, since I doubt there will be an issue, unless its crap carpet and their scared a proper vac will pull the tufts out!


Post# 254708 , Reply# 12   10/31/2013 at 05:41 (3,829 days old) by parwaz786 ( )        

Nt even a clutched Dyson is allowed? I thought they were "Wimpy" on American carpets? :/


Post# 254711 , Reply# 13   10/31/2013 at 05:55 (3,829 days old) by Turbo500 (West Yorkshire, UK)        
Nt even a clutched Dyson is allowed?

turbo500's profile picture
Tayyab, it's a lot of rubbish. The vacuum companies will be paying the carpet company to recommend their product. It's quite obvious as there appears to be no reason for the approved list. There's no pattern or reason in the cleaners chosen.

My local carpet shop has "We recommend" signs up around the shop, based on floor type. They always recommend Sebo, Miele, Dyson, Numatic and Nilfisk depending on the floortype. The shop vac is a Sebo BS36.

Also, did the US ever actually get the clutched Dyson models?


Post# 254714 , Reply# 14   10/31/2013 at 06:38 (3,829 days old) by tolivac (Greenville,NC)        

Didn't in years past most carpet companies recommended Hoover Convertable type vacuums-some carpet places even GAVE you one free when you had WW carpet installed to take care of it.

Post# 254716 , Reply# 15   10/31/2013 at 06:40 (3,829 days old) by ncovert (Grove City, PA)        

Sam, that's exactly what I was thinking. How would they know that you actually used the vacuum that you show them?


Post# 254724 , Reply# 16   10/31/2013 at 07:51 (3,829 days old) by man114 (Buffalo NY)        

If the brush roller wasn't recommended on certain types of carpets doesn't this mean that any canister or upright that you could disengage the brushroll on or operate with a straight suction attachment (Dyson, Rainbow etc) be perfectly acceptable?

While I'd be comfortable with some of them, some of those are low end vacs that lose lots of suction (particularly that Eureka Airspeed, which I've used as my Grandpa has one) and airflow is great for your expensive carpet.


Post# 254730 , Reply# 17   10/31/2013 at 08:25 (3,829 days old) by parwaz786 ( )        

Yes the US market did have the clutched Dyson vacuums from DC07 to DC33 models.

Post# 254731 , Reply# 18   10/31/2013 at 08:42 (3,829 days old) by Kirbysthebest (Midwest)        

It looks to me that a carpet manufacturer is just trying to find a way to limit their warranty on their sub-standard merchandise.

I have heard carpet centers recommend that you use a brush roll that is not aggressive, but once you start to recommend one vacuum over another . . . they are just lucky they recommended Kirby, that way they won't bring the wrath of Warren Buffet upon themselves.
Then again if truth be told, he probably owns Shaw carpets.


Post# 254741 , Reply# 19   10/31/2013 at 09:55 (3,829 days old) by williamr1248 (USA)        
New Carpet with Vacuum Limits..

This HAS happened to me and I have ruined rugs to prove it.
Both high quality rugs.
One completely ruined with my Dyson upright and the area rugs "fuzzed" with the use of my Hoover Windtunnel. I have also noticed my Hyla with it's power nozzle is very hard on the area rugs. You can see the "fuzzing" after a time.
When we moved into the house about 7 years ago and were picking out carpeting, I was warned by 2 different carpeting stores that they were seeing a lot of "out of warranty" claims because of "fuzzing" caused by certain vacuums with too aggressive brushes. Neither store sold or recommended ANY brand of vacuum. When I did ask if they had any information about what brands had caused the problems, I was told Dyson.
If anyone remembers both Electrolux and Kirby had warnings about what can happen when you have a brush roll that is too aggressive.
Electroux showed it on an informercial for the Rene and at one time Kirby had it on their web site. I have a copy of the Electrolux tape and a print out of the old Kirby web site material.
I cannot imagine the older Style Hoover's with the soft real horse hair brush and smooth metal beater bar ever doing any damage.
Have you ever compared the stiffness of many of the new machines with the plastic brush roll and brushes compared to the older gentle cleaning action of an Electrolux power nozzle, Hoover upright or Kirby brush. It makes perfect sense to me that the newer machines would clean faster but could and as I have proof on my rugs,did cause damage.
In my particular case, these were both high quality rugs.


Post# 254762 , Reply# 20   10/31/2013 at 15:26 (3,828 days old) by vackid (Pennsylvania)        

If I may offer some insight on this whole thing. These vacuum companies have not paid to be on this list...Were dealers for both Miele and Riccar and we would've been told to expect people coming in with these brochures in hand, if they would've paid to be in them.

Here is my experience with this carpet. I had a couple come in with this carpet about 6 months ago, they were the first sale for a local interior design company of this new style carpet. I know it's listed as Caress above but it's also known as SmartSilk and SmartStrand. This carpet is an absolute nightmare for most vacuums and most home owners. The culprit isn't the height of this carpet, it's not much thicker then normal frieze, but it's the fact that there is no substance to it. It's so soft that anything that is sat on top of it sinks down to the base. It also is extremely dense so it's harder to open up the pile to clean.

I can attest to the nightmare that this carpet presents because my customers took home over 10 different vacuums from my store, the only one that would push easily AND clean, were the Miele power nozzles. They tried Supralites, Vibrances, Brilliances, S7's, Oreck, Panasonic and Windtunnel and T Series Royal. The height would either be too high that it just skimmed the carpet, or it would sink in and the machine couldn't even be pushed across the rug. They were almost in tears when they took home a S1 Quickstep with SEB228 attached and it worked perfectly for them. The secret with the 228 is the extra wide rear wheels. They're at least an inch wide and this, along with a very well calibrated height adjustment and the variable speed motor on the machine, make this an unbeatable 'Silk' carpet cleaning machine. I say 'silk' because most of this carpet is not silk at all, it's actually made from recycled plastic bottles, which for the premium they charge for this stuff, it seems a little overpriced.

The next biggest problem with this carpet is that they're all different. What will work on one, wont work on the other. The carpets can vary so much from manufacturer to manufacturer that we almost have to send the floor model home with the customer for them to try to see if it will work on their carpeting. So far the Miele's work on them all, and I've had several that Riccar Vibrances and Supralites work beautifully on. I'm really curious to see how well this carpeting holds up because my original set of customers came in for bags and they said that even in their low traffic household (No kids, no pets, both retired) they could tell it wasn't going to wear very well.

I figured I would share with everyone what I know about this carpet coming from a vacuum collector and dealer.


Post# 254771 , Reply# 21   10/31/2013 at 17:13 (3,828 days old) by parwaz786 ( )        

I never had this problem with Dysons but on large area rugs the edges have been SHREDDED especially the corners, I can post pics but later when I have time hopefully

Post# 254787 , Reply# 22   10/31/2013 at 20:52 (3,828 days old) by electromatik (Taylorsville, North Carolina, U.S.A.)        

Well this certainly is contradictory to what we hear a lot of on this site. Several people here constantly scream you must have a stiff brush roll to clean. Then you hear that they are too aggressive and will ruin it. Who do we believe?

Post# 254788 , Reply# 23   10/31/2013 at 21:12 (3,828 days old) by sebo_fan (Scotland, UK, member AKA ukvacfan, & Nar2)        

sebo_fan's profile picture
It would be good to know however if this carpet /Shaw carpet is a premium product that betters all others.

If however the carpet is no better than the average, then the whole marketing suggestions of vacuums is a bit too much to ask for. After all, you don't get brands like Samsung stipulating what kinds of floors their larger appliances like freezers etc should sit on. Why should it be the other way around? Surely if the carpet in question is of a premium nature, it should stand up to any vacuum cleaner regardless of what it is made from?


Post# 254797 , Reply# 24   11/1/2013 at 01:12 (3,828 days old) by NYCWriter (New York City)        
I wouldn't have believed it ...

nycwriter's profile picture
... if I didn't see it for myself.

I'd been using my Fantom Thunder since Day One with my new wool rugs (which I purchased 7 years ago).

The one rug is vivid orange and red, so it was really apparent seeing the carpet fibers in the Fantom's dust bin.

I knew, though, that new rugs "shed", so I wasn't alarmed.

7 years later, though -- it finally dawned on me that I shouldn't STILL be seeing big clumps of orange fibers every time I vacuum.

Just out of curiosity, I ripped open the first full bag from my new Aerus Platinum. Lots of dust and cat hair (the sucker was like a brick!), but nary an orange fiber.


Post# 254798 , Reply# 25   11/1/2013 at 01:27 (3,828 days old) by dlb764 (Central Florida)        
My Carpet Is Similar

I had Mohawk Smarstrand (the fiber is called Triexta and is manufactured by Dupont) carpet installed throughout my house back in March. At the same time I also purchased a new Wessel-Werk EBK360 central vacuum kit to replace the Beam Q attachment kit (I hated the bulky hose handle). This carpet definitely is not for everybody. The EBK360 power nozzle moves easily enough with the height adjustment on 4 (out of 5 height adjustments). I tried the Beam Q power nozzle on it and it would barely move even on the highest setting. I only have the central vacuum but I can't imagine having to push an upright on this carpet, I just don't see how it would work. In my opinion no upright should be recommended for use on this carpet. Otherwise the carpet is the best I have even set foot on. It looks great and feel great underneath your feet.

Post# 254801 , Reply# 26   11/1/2013 at 01:56 (3,828 days old) by spiraclean (UK)        

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Been there, done all that. Had a very dense, deep pile carpet installed in the guest bedroom a few years ago that it seemed no vacuum cleaner could cope with. We went through several different vacs, only to get them home and find that they either couldn't clean the carpet or would get severely bogged down in it. Over a space of time the carpet got filthier (if you parted the pile and inspected all the way down to the backing, you could see dirt and grit rapidly accumulating between the tufts), and we became increasingly frustrated at the amount of time and hassle involved in trying to care for it.

The Sebo X pulled fibres out by the handful with the stiff brush roller fitted, and bogged down with the soft roller. Dyson managed to do both at the same time. A Vax commercial upright burned through belts every single time it was used, and Vorwerk did well aside from that fact that it was so light it couldn't sink deep enough into the pile to clean much below the surface. No cylinder, whether straight suction or turbo head equipped, would even touch this carpet. I recall the only cleaners that did work were Filter Queen and Kirby, both of which were completely impractical for use in an apartment; the former gets hung up on furniture and has too many cables to plug and unplug, while the latter is ridiculously big and heavy for a home of this size.

The carpet dealer was very helpful, and when a home visit was carried out they tried their own commercial Sebo and Electrolux uprights on the carpet with the same results. They concluded that it was indeed virtually impossible to keep clean, and agreed that we had already tried more than enough different vacuums on it already in search of a solution. With no further ado, they took the carpet up and replaced it with another of our choice, so we played it safe and sprung for the same short berber we have elsewhere in the house. It cleans easily and wears well, and pretty much any vacuum will do a good job on it.


Post# 254825 , Reply# 27   11/1/2013 at 09:11 (3,828 days old) by man114 (Buffalo NY)        
Fantom Thunder

The Fantom Thunder brushroll is more aggressive on carpets than that of the Dyson in my finding, which also accounts for it seeming to outclean the DC33 and DC07 I have. It would not be surprising that it would pull fibers on a wool carpet if particularly a deeply tufted one like the one area rug I have.

My parents had a deep pile polyesther carpet and the 11 amp version of the Thunder did wonders on it. It was starting to look pretty lousy and the Fantom streteched it out a few more years.

Its bristles however are softer than that of a Dyson so I'm guessing that accounts for it performing fairly well on certain carpets.

My single speed E Series Rainbow doesn't pull anywhere near as many fibers out of the wool even with then older design powerhead but still gets a ton of dirt out.

The rug is relatively new, so I didn't mind running the Fantom over to get all the loose stuff out.

In regards to Dyson, someone from our office just did a Rainbow demo for a guy that owned a carpet store and he said never to use a Dyson because the brush roll is harsh on modern carpets and can melt or tear the tips of the fibers. Other than that though he had no stipulations, just was firm about not using a Dyson.


Post# 254842 , Reply# 28   11/1/2013 at 12:14 (3,827 days old) by suckolux (Yuba City, CA)        

suckolux's profile picture
This sort of makes sense on my end. I have a good looking, but cheap? Oriental rug, feels like velcro loops and boy the rug burns, lint just clings to it, even the concept and decade 80 will leave lint sometimes, not the Dyson, stiff bristles.

Post# 254846 , Reply# 29   11/1/2013 at 13:18 (3,827 days old) by williamr1248 (USA)        
New Carpet with Vacuum Limits

I want to clarify my earlier post. It was just ONE Dyson upright that caused the damage and just my Hoover Windtunnel upright.
I stopped using the German made power nozzle too because I could see it was going to have the same result though at a slower rate.

I have noticed with many of the newer cleaners on You Tubes, what you see is carpet fluff. My old beater bar Hoovers, Electrolux and Rainbows get dirt and grit and very little carpet fluff.
Also mine were nylon pile rugs, not a natural wool.
It was very plain to see when we added lots of flagstone walks set in sand last year. You could clean till the cows came home with the new Hoover or Dyson and the Rainbow was clearly better at removing the fine grit and sand from the walks with very little carpet fuzz.

This has been an interesting thread and it seems it would depend on the types of carpet you have and how the machine was set would effect the results.
Do you want the quickest results or do you have a valuable carpet or rug that needs proper care.
I was told that the "fuzzing" I was seeing on the rug was the fibers being deformed over time by the heat build up of the plastic brush, roller and aggressive brush.
When you think of it, I have never seen modern carpets wear (become thread bare) as much as they just look matted and tired.
Thanks for all the input on this thread


Post# 254897 , Reply# 30   11/2/2013 at 06:55 (3,827 days old) by williamr1248 (USA)        
New Carpet with Limits

I started reading about new carpet and carpet styles last night. There is a LOT of information out there and a LOT of complaints from buyers having trouble using their vacuums on some of these new styles.
It seems like for sure what does not work are the Dyson's, Hoovers, Orecks and Kirby's but I read complaints of about every make just not working.
It would seem it might be the placement and type of wheels on the machines and also the method of adjustment. Where the machine adjusts from the back or front of machine. I did seem like several were having success with the Simplicity/Ricarr line of vacuums.
Interesting note is that back in the early 1980's my grandmother built a new home and bought very high end Karastan carpeting for the house. It was thick and soft. Wonderful looking and great to walk on BUT she could not find ANY vacuum that would clean it or you could even PUSH through the carpet.
She tried the 4 level adjustment Hoover Convertibles, Hoover Power Drive, Kirby was NO WAY. She also tried an Electrolux power nozzle and the power nozzle for her Air-Way.
The problem seemed like the vacuums were either was too high off the rug or would snow plow and you could NOT push it through the pile. The Power drive Hoover would burn the belt up in just seconds.
It was terrible. NO ONE (including me)wanted to vacuum that house. She finally did end up using her Air-Way with just the straight suction carpet tool. The rug nozzle had wheels on the bottom plate and vents and groves that let the suction surge the nap. You never felt like the rug was very clean as the pile was so thick.
From what I have been reading, these new (called silk)thick carpets are very soft and the same problem-the vacuum's suction either sticks to the carpet or sinks into the carpet. The result is the same. You cannot push the machine over the carpet.


Post# 259038 , Reply# 31   12/9/2013 at 00:29 (3,790 days old) by floor-a-matic (somewhere)        

Should I use the "double-helix" brush or the green HPO brush roller on my TriStar EXL or Electrolux for vacing Karastan or "silk" carpets? Or will I need to use a different vacuum?

Post# 287094 , Reply# 32   7/3/2014 at 16:02 (3,583 days old) by marcel ()        
VACUUM ISSUES with SmartStrand silk carpet by Mohawk

We just purchased a carpet by Mohawk, Style: IV17 Awaited Bliss; Color: 504 Lush Suede; Pile 100% SmartStrand Silk BCF Triexta made with DuPont Sorona now and need to buy a new vacuum for it! My Royal of 20 ++ years (paid $600) won't work. Any suggestions as to what kind vacuum to buy? I really want a bagged vacuum. I'm saddened at what what I've read by Post# 254762 , Reply# 20; 10/31/2013 at 15:26 (245 days old) by vackid (Pennsylvania) but grateful for the info although a little to late I'm afraid. I can't afford to spend a lot on a new vacuum! Very grateful for any help ASAP.

Post# 287100 , Reply# 33   7/3/2014 at 16:54 (3,583 days old) by paulg (my sweet home Chicago)        
Tests for the average carpet buyer... ideas

paulg's profile picture
Considering the dilemma of certain vacuum cleaners not working optimally on certain brands of carpet (or carpet types), two things come to mind:
A) Should a person buy a swatch of carpet BEFORE buying a roomful and then take that carpet to various vacuum cleaner stores to audition a vacuum cleaner to ensure it works well without damage to carpet or cleaner?

and/or

B) Considering the fact that the current lifespan of a typical vacuum cleaner is less than the lifespan of the carpet - one should buy a roomful of carpet AND a test swatch that they roll up and store away. When the current vacuum cleaner has reached end-of-life, you have a test patch of carpet to test your replacement vacuum cleaner.

Comments welcome.


Post# 287129 , Reply# 34   7/3/2014 at 19:49 (3,583 days old) by sebo_fan (Scotland, UK, member AKA ukvacfan, & Nar2)        
Just how far does the guarantee actually go?

sebo_fan's profile picture
Or just buy two rolls of carpet, keep one in storage and use it when the old carpet wears out?

Considering that companies go as far to state that other pieces of furniture can flatten and effectively destroy carpet as well as "different footwear," it seems to me that the marketing spin on advising buyers on types of suitable vacuums are about as handy as a fart in a bag.

Put simply, you can invalidate your carpet's so-called guarantee without even rolling any vacuum cleaner on it and endanger it simply by walking on it with footwear that can scuff a carpet.

Or have the manufacturers of carpets side tracked this issue? I know we don't all tread on carpet in our bare feet all of the time?




Post# 287148 , Reply# 35   7/3/2014 at 22:51 (3,583 days old) by piano_god (British Columbia, Canada)        

This post has been removed by the member who posted it.



Post# 287151 , Reply# 36   7/3/2014 at 23:04 (3,583 days old) by DesertTortoise ()        

That list would not stand up to a court challenge unless those carpet manufacturers had an awful lot of test data to back their claims. Testing costs a lot of money, money that doesn't make your product better or sell more carpet, so my assumption is there are some payments being made in return for endorsements. That a Hayden head is not on the approved list makes me suspicious. It is the industry standard for home central vacuums in the US at least.

I don't have time right now to check if the recommended Panasonic models have a Kenmore equivalent but if they do, then you know the list is a bunch of bovine excrement.


Post# 287173 , Reply# 37   7/4/2014 at 03:11 (3,583 days old) by tolivac (Greenville,NC)        

I am afraid walking on carpet with shoes-esp dirty ones is going to cause MORE damage to a carpet than vacuuming it--Your feet exert MORE ground pressure per square in than a crawler tractor!!!You wouldn't drive a crawler tractor over your rug would you?--Well you are actually causing about the same damage as walking on it with dirty shoes!!!Somehow I think that rug makers vacuum claims should be taken with a grain of salt!!Guess he doesn't want you to clean the carpet with ANY vacuum?Leave it dirty so you will wear it out faster and have to buy NEW carpet!Then we have the pressure per square in question when a woman walks across the rug with high heel shoes!Even worse then the regular shoes or tractor!That is why crawler tractors are better than wheel tractors for soft dirt and such-they can "float" on the surface-beleive it or not!The small area a wheel tractor footprint is--then can sink.or other wheeled vehicles for that matter-guess back to shoes,vacuums,and carpets.

Post# 287229 , Reply# 38   7/4/2014 at 12:54 (3,582 days old) by sptyks (Skowhegan, Maine)        
Carpet nightmare...

sptyks's profile picture

If you read some of the replies to this thread above, you will see a list of recommended upright bagged vacuums. Kirby is on that list. Therefore I would recommend a Kirby G series with Tech Drive which would alleviate the Hard to push problem. I would install the Gentle or soft bristle brushroll on that G series Kirby.

 

Keep in mind that the Kirby Sentria is on CRI's (Carpet and Rug Institute) Gold Seal of approval list which means it has been tested on a multitude of different carpet styles and makes for superior cleaning ability and gentleness to carpet fibers.


Post# 287254 , Reply# 39   7/4/2014 at 21:33 (3,582 days old) by man114 (Buffalo NY)        

I was thinking about this again, the Airspeed has really stiff bristles on its roller. I'd think it would be bad, on the fibers of a particularly sensitive carpet. I wouldn't hesitate to use my Rainbow on it, but I'd shy away from something too aggressive. I'd even use an older Kirby than the Sentria.

Post# 287291 , Reply# 40   7/5/2014 at 05:12 (3,582 days old) by tolivac (Greenville,NC)        

Its a good point Stan has brought up if the Kirby has a Gold seal approval from the Carpet-Rug Institute-must be OK to use on any carpet.No problems when I have used Kirbys-just mostly find Dirt-dust in the bag when I have done Kirby disposable bag "autopsys"

Post# 287300 , Reply# 41   7/5/2014 at 08:07 (3,582 days old) by sebo_fan (Scotland, UK, member AKA ukvacfan, & Nar2)        

sebo_fan's profile picture
Im aware of CRI but I don't believe half of it. They have awarded all of SEBOs uprights with a Bronze seal of approval, yet Silver seal of approval for the similarly known Windsor 370 series, which gets a Bronze seal with the SEBO label. They're both the same but for the badge.

Miele's S7 isn't even listed.


Post# 287303 , Reply# 42   7/5/2014 at 09:08 (3,582 days old) by sptyks (Skowhegan, Maine)        

sptyks's profile picture
Nar, I'm just speculating here but I believe the reason CRI gave the SEBO uprights a bronze rating is because they have a brushroll that may be too soft and not aggressive enough for some types of carpet. The Windsor does not have the automatic carpet height adjustment which has proven to be a problem on some types of plush high pile carpet.

Post# 287364 , Reply# 43   7/5/2014 at 18:15 (3,581 days old) by sebo_fan (Scotland, UK, member AKA ukvacfan, & Nar2)        

sebo_fan's profile picture
Stan - I don't mind what rating the SEBO gets. They've already been approved by other carpet brands such as Axminster carpets and I am aware that the brushrolls may well be softer and gentler since the X series are advertised as being gentle vacuums.

However CRI obviously have a discrepancy with SEBO - the Versamatic with manual adjustment is the SAME AS THE SEBO 370 models.



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Post# 287374 , Reply# 44   7/5/2014 at 20:41 (3,581 days old) by Gr8DaneDad ()        

I don't put too much stock in CRI ratings. They only rate what is submitted to them along with a fairly hefty payment and they are horribly inconsistent, as pointed out in the previous post by sebo_fan. They are also completely opaque on what the testing results were. For instance, a vacuum that removed 100% of dirt, but had dust containment of ≤ 100 µg/m3 of dust particles would be rated at best as Silver.


Post# 287378 , Reply# 45   7/5/2014 at 21:02 (3,581 days old) by marks_here (_._)        
That's my favourite colour

marks_here's profile picture
Opaque no clear

Post# 287468 , Reply# 46   7/6/2014 at 13:49 (3,580 days old) by luxman107 (USA )        
Tom

I agree. Manufacturers pay the CRI big money so they get on their list. Aerus was on it a number of years back but the guy who owned my local aerus franchise, told me aerus no longer wanted to pay the annual fee

An endorsement from the CRI and a quarter will do nothing more than buy you a cup of coffee if that


Post# 287509 , Reply# 47   7/6/2014 at 17:08 (3,580 days old) by sptyks (Skowhegan, Maine)        
CRI testing proceedure

sptyks's profile picture
Luxman107:

I don't know where you get your infolrmation, but CRI is an independant and impartial testing facility as shown by a portion of their testing agreement and application form below:

(c) Vacuum Cleaner Testing and Test Protocols - The product performance tests will be conducted in a
uniform and impartial manner by a testing facility which is independent of CRI, and is under contract with CRI for
performance of Program testing. The Company’s product unit type(s) shall be tested using consensus-based test
standards to determine product performance. The company time frame for completion of said testing Said standards
are attached hereto as Exhibit A.

The entire document can be viewed at the link below.


CLICK HERE TO GO TO sptyks's LINK


Post# 287874 , Reply# 48   7/9/2014 at 02:59 (3,578 days old) by sebo_fan (Scotland, UK, member AKA ukvacfan, & Nar2)        

sebo_fan's profile picture
It may be an independent company but it isn't an official body that recognises every brand, - your link provides the answers.

CRI are an independent company but they are also providing a voluntary service which doesn't require every brand to sign up to. It may be a very clear contract but the only bonus that brands stand to win is the unnecessary promotion of that model or brand, if the machine passes the tests that CRI performs. If it doesn't then, the brand and model has already been recorded on CRI's books for future public viewing.

However, what about GHI? How many awards are necessary for buyers to believe in a particular vacuum cleaner model if the standard marketing by sellers or commercial media companies aren't enough? And when does a buyer stand back and get a chance to put forward their own viewpoint?

No wonder buyers are confused all the time. It isn't just the variety of vacuums that buyers face, or the different prices, but also the marketing spin, claims and sometimes, even the awards that come with them.

Witness the "British Allergy Foundation," Seal of Approval. Totally unbelievable if its a bagless vacuum that the seal comes with. Yet buyers believe in it....



Post# 287892 , Reply# 49   7/9/2014 at 09:47 (3,578 days old) by DesertTortoise ()        

Who is paying for the testing?

Post# 287894 , Reply# 50   7/9/2014 at 09:59 (3,578 days old) by sptyks (Skowhegan, Maine)        

sptyks's profile picture
So, Sebo_fan, what's your point???


No testing corporation can force a vacuum manufacturer to have it's vacuums tested. But it IS to the vacuum manufacture's advantage to have their products tested unless, of course, a particular manufacturer knows it's vacuum cleaners are inferior to their competitors products. As a prospective vacuum buyer, it would be to my advantage to check CRI's vacuum ratings before I buy.


Post# 287902 , Reply# 51   7/9/2014 at 10:55 (3,577 days old) by DesertTortoise ()        

That assumes that test results are honest and that vacuum companies are not simply buying an endorsement with some testing thrown in to make it look objective. Not sure it works that way, but I'm not sure it doesn't either.

Again, who is paying for these tests?


Post# 287907 , Reply# 52   7/9/2014 at 11:10 (3,577 days old) by sebo_fan (Scotland, UK, member AKA ukvacfan, & Nar2)        

sebo_fan's profile picture
Well, therein lies my point concerning the Windsor and the identical SEBO upright. The Windsor gets the Silver award and the identical SEBO model gets a bronze award. I wouldn't say the testing in this case is accurate but then honesty and accuracy are not the same.

Is it really to the vacuum cleaner brand's advantage that something like CRI necessarily has its seal of approval stamped on the machine? CRI only seems to exist for buyers who believe wholeheartedly in it.


Post# 287913 , Reply# 53   7/9/2014 at 11:47 (3,577 days old) by Gr8DaneDad ()        

And since the manufactures pay a fee to CRI for the testing the results are somewhat suspect, especially when virtually identical machines get different ratings and the testing methodology is only partially transparent. And to assume that a given manufacturer believes that their product is inferior and therefore doesn't pay to be tested is a bit of a stretch since the vast majority of vacuums are never submitted for testing and most work at least reasonably well. Few are complete failures at cleaning at least a large percentage of dirt of visible size.


Post# 288240 , Reply# 54   7/11/2014 at 15:34 (3,575 days old) by luxman107 (USA )        
Exactly Tom

So I don't care what links you put out there SPTYKS, a manufacturer will only get endorsed by CRI if it pays for it

Post# 288253 , Reply# 55   7/11/2014 at 16:26 (3,575 days old) by ralph123 (Little Rock, AR)        
Are the Sebo and Windsor REALLY identical?

Although the Sebo and Windsor may look the same, are they equipped with the exact same brush roll? I would assume that the Windsor is set up for cleaning commercial low pile carpeting whereas the Sebo is set up for residential carpeting. Any comments?

Post# 288355 , Reply# 56   7/12/2014 at 04:42 (3,575 days old) by sebo_fan (Scotland, UK, member AKA ukvacfan, & Nar2)        

sebo_fan's profile picture
They are the same part according to the user manuals!

Post# 288358 , Reply# 57   7/12/2014 at 04:48 (3,575 days old) by sebo_fan (Scotland, UK, member AKA ukvacfan, & Nar2)        

sebo_fan's profile picture
Also, the SEBO 370 Comfort isn't listed as a "household" vacuum, either on SEBO's UK site or SEBO's US or German site. Where CRI have got this idea it is a household vacuum is beyond me - it is a commercial vacuum

The only domestic line up from SEBO are the X series, G series and Felix.



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