Thread Number: 21945
Electrolux Epic 2500 SR wont turn on
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Post# 245985   8/16/2013 at 13:47 (1,887 days old) by electroluxfan ()        

My Electrolux Epic 2500 SR upright I purchased refurbished off Ebay a year ago will not turn on.

A few months after I got it the cord would have to be twisted at the top where it connects into the vacuum for the vacuum to start up but the strangest thing was that when it turned on it would not turn off, no matter what way you moved the cord now that it was on it would not turn off but the problem happened almost every time I turned it on. Of course now I can't find the seller I bought the vacuum from and am stuck using a pos Dirt Devil feather lite that goes through belts at about the same rate the bag fills up! I can't stand it stinking up my house with the burnt belt odor anymore!

So, yesterday I had a woman from Aerus come look at the vacuum and she said it was most likely electrical or it could be the motor and at first I thought there was no way it was the motor but now that I think about it the motor always kind of had a lower sound (if that makes sense) than most Electrolux uprights I had used before.

So my question to you guys you think this is a motor problem or a problem with the cord? All I know is one day I went to turn it on and nothing happened, no matter what way I twisted the cord. I would also like to know what the pricing would be on a new motor if that was the problem...Any help would be appreciated!

Post# 245992 , Reply# 1   8/16/2013 at 14:28 (1,887 days old) by kirbylux77 (Orillia, Ontario, Canada)        

kirbylux77's profile picture
Sounds like your problem to me is the 3-way power switch. Either it is defective, or a piece inside the handle around the switch is broken, causing it to malfunction. I would try ordering a replacement handle assembly & switch, & see if that cures your Electrolux of staying on all the time.

Good luck....Rob

Post# 246000 , Reply# 2   8/16/2013 at 15:13 (1,887 days old) by electroluxfan ()        
It doesn't stay on all the time

It did turn off when i turned the switch off, what I meant was when I first went to start it it would need me to giggle the cord a bit to get it to come on when I already had the switch in the on position but once it turned on no matter what way I moved the cord it would stay on without turning off like I figure it would of been doing if there had been an short in the cord...which is why I wonder whether it is the cord or something more. Anyway the main point of this post was because it is now not turning on at all.

I guess I would just like a quote on how much it would cost to get a new motor and have it installed by Aerus since the woman from Aerus told me they would have to bring it into the Aerus store before they could tell me what was wrong and how much it would cost to fix, as if she didn't know what it would cost to replace a motor in an Electrolux upright!

Hopefully its just a cord but its probably the motor.

Post# 246062 , Reply# 3   8/16/2013 at 21:31 (1,887 days old) by kirbykid ()        

No it is the cord. If you can get it apart, and your good at wiring, take the cord off of the vacuum and then cut the top foot of it off. Thats the part of the cord that goes into the vacuum. Then you have to re connect the cord and re assemble the handle. This happend to a couple of my vacuums. If you are not good at wiring or you cant dissassemble it, then bring it to a small vacuum shop and ask them to just cut the top half of the cord off. But It would just be a waste to replace the entire cord or even the entire handle. Hope this helps


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