Thread Number: 21697
Does this ever happen to anybody???
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Post# 242666   7/28/2013 at 19:39 (3,923 days old) by compamac ()        

Ok, there is a local Vac-Shop near me and has had many owners. I never really got to go there and get the things I needed until now. I am able to walk there from my Dad's  business when he picks me up from my house to go to his business. The new-ish owner is an older guy gray hair. Every-time I go in there he just really doesnt seem friendly UNLESS another person is with me. One day my Grandma took me there to get an old Oreck from him that he was gonna throw out and I was gonna take it. When my Grandma was there he was the NICEST seeming guy on Earth. But when I go myself he is rude to me and he can get away with it because I'm only 13. Does that ever happen to you guys when you go to a vac shop the owner/employee is rude? Or is it just because he is a rude guy?


Post# 242672 , Reply# 1   7/28/2013 at 20:53 (3,923 days old) by vegassucks ()        
Yes indeed

Yes this has happened to me. You have to realize there are days these shops do not sell a single vacuum and are hurting. Try not to take it to heart.

Post# 242679 , Reply# 2   7/28/2013 at 21:31 (3,923 days old) by compamac ()        
Oh I dont take it to heart at all.

I feel bad for the guy kind of. I mean your right I am not sure how he stays in business


Post# 242682 , Reply# 3   7/28/2013 at 21:42 (3,923 days old) by vegassucks ()        
The Internet is killing the,

The Internet with ebay and free shipping and no tax is killing small business. They survive on repairs and part sales. I usually buy my bags from local vendors even thou I pay a couple dollars more. It is nice to have some high end shops to check out the latest machines in person.

Post# 242698 , Reply# 4   7/29/2013 at 01:53 (3,922 days old) by super-sweeper (KSSRC Refurbishment Center)        
It does happen,

super-sweeper's profile picture

Although the local Kirby store and vacuum shop are very nice, A man at Kirby was so nice he offered me a job a while back :D

As stated above, don't take it to heart. He's likely only rude to you when you're alone because if he was rude to you when you where accompanied by an adult, that adult would get of their car and teach Mr. Repair-man a piece of their mind!

 

Just my 57Cents worth of information.

Thanks,

-Alex.


Post# 242751 , Reply# 5   7/29/2013 at 07:57 (3,922 days old) by bvac6 (Fort Wayne, Indiana)        
Ive had that happen

bvac6's profile picture
Even into my twenties as an adult I have encountered shop owners that act like they have no time for you, are disinterested in the hobby, and also have no intention of selling you anything from their graveyards. One example I have is a gentleman that owns three shops in my area who has literally hundreds of vacuums in his basement that he will not sell. Always says he never has time to show them to me and doesn't want to sell them anyway. He must be doing well at his business because he turns down money often. On the flip-side, another older gentleman (up until his passing) would sell old vacs to me ten bucks a piece. I got used to spending hours digging through piles and coming up with five to ten machines at a time. Those were good times indeed!

Post# 242755 , Reply# 6   7/29/2013 at 08:26 (3,922 days old) by thekirbylover (Warrington, cheshire )        

thekirbylover's profile picture
Ive never had that issue the people at my towns vacuum shop are really friendly

Post# 242763 , Reply# 7   7/29/2013 at 09:01 (3,922 days old) by dysondestijl (east midlands, UK)        

Yes when I go to James's vacuum shop he is really evil and he dreads anyone coming in...
Not really lol James is a great guy to be with and talk to and he is really kind!


Post# 242770 , Reply# 8   7/29/2013 at 10:59 (3,922 days old) by ncovert (Grove City, PA)        
Luckily, never happened to me...

...because the nearest vac shop is 40 minutes from my house, making it impossible for me to get there on my own.

Don't take it too personally, like I probably would if someone was rude to me.


Post# 242776 , Reply# 9   7/29/2013 at 12:15 (3,922 days old) by Kirbysthebest (Midwest)        

Yes,
Not just in Vac shops, but in many stores they don't take younger people seriously.

Now that I am more experienced in years, I still get treated like I am unworthy to be in their establishment from time to time.

What I do is shop elsewhere. You can order just about anything you want from the internet. If the guy at the brick and mortar store doesn't want your business; someone else will.





Post# 242800 , Reply# 10   7/29/2013 at 17:25 (3,922 days old) by vintagerepairer (England)        

A man running a local business on his own, and he's almost discouraging you from going in alone? Think about it. There is a huge amount of potential for him to be accused of all sorts of things if minors are in his shop alone with him. I doubt it's personal, he probably can't afford to risk his reputation by welcoming you in. If he's OK when you are with some then it's simple - don't go there alone.

Post# 242803 , Reply# 11   7/29/2013 at 18:19 (3,922 days old) by parwaz786 ( )        

I always had nice experiences, but once at the cqrboot the guy had computers and vacuums, i asked how much is that eureka the boss? (yes eureka the boss superlite yellow with UKBritish plug moulded) and he says £5. I ask if it works, then he went mental! I want to smash the vacs in his face, even to this day, I hate the sight of.him, lil cow

Post# 242805 , Reply# 12   7/29/2013 at 18:33 (3,922 days old) by hi-loswitch98 ()        

Ouch tayyab!

I love how people think they can lie to me at carboots. For example that SEBO X4, he says it works, but dosen't! However I think I might have solved the problem.

From now on, I;m not buying vacuums off people with loads of white goods & other crap. They're too unreliable. Thank God I didn't buy a Bissell Flip-!t off the same stall!


Post# 242806 , Reply# 13   7/29/2013 at 18:38 (3,922 days old) by parwaz786 ( )        

I know, im sorry abput that, tge waste man even had a dc05 dyson absolute which looked nice, but he shouted at me in public, wot an embarrassment! I wish I had the rights to grab his vacs and chuck them or I keep them

Post# 242807 , Reply# 14   7/29/2013 at 18:43 (3,922 days old) by parwaz786 ( )        

Oh btw I bought a dyson dc05 yellow standard working once for £4 and then 2 mins after using ut, it blew up! My front room smelt of some next substance and half of the room was cloudy!

I also bought an untested dc07, it was so hairy. It was probs a dc07 bear! But it was a dead dyson, i replaced the.motor tho and after that and a full clean out, and it was all good then :D


Post# 242826 , Reply# 15   7/29/2013 at 21:38 (3,922 days old) by eurekaprince (Montreal, Canada)        

eurekaprince's profile picture
The independent vac dealers in Toronto, Canada were for the most part extremely unfriendly and down right deceitful unless you were interested in buying a $1,000 vac.

There were only 2 dealers that I found somewhat friendly and honest to anyone who walked in the door: AAA Vacuum on Wilson, and Superior Vacuum Systems on Yonge Street where I bought my Electrolux UltraSilencer Green.


Post# 242843 , Reply# 16   7/29/2013 at 23:30 (3,921 days old) by Durango159 (State College, PA)        
Are you going in frequently to do business or try things out

durango159's profile picture
I don't want to sound rude and please don't take offense but the economy is rough. Small businesses are struggling from the economy and also everyone now wants to shop around for best price and bypass customer service. Many buyers are pricing smaller businesses and then scouting out the product on eBay, WalMart or other source.

Additionally businesses are out there to make money. Most any business is geared to serving a customer that is a homeowner or business owner. A person of authority with means and desire to get things for their property. If you're not in that category, they don't see you as a customer and you're then a liability to their business and they think of you as possibly "abusing" merchandise.

If they think you're coming in to spend money, they will probably treat you well-- hence your grandma or other adult accompanying you. But if they don't see you spending money then they think you are just coming to milk information and play with their merchandise. The machines to them are valued property, that they pay for and want to resell for substantially higher rate. They're not experiment toys. They want buyers and not lookers or players.

Again this is just how they see it. So if you're a buyer and have the parental permission and means to spend money there, that's one thing to them. Otherwise they think you just want to play and they don't want their merchandise used for that means.


Post# 242988 , Reply# 17   7/30/2013 at 14:10 (3,921 days old) by compamac ()        
Durango159

EVERY single time I go in there I leave with at LEAST $30 of bags


Post# 243046 , Reply# 18   7/30/2013 at 17:50 (3,921 days old) by NYCWriter (New York City)        
Nick ...

nycwriter's profile picture
... what Rob just said. Don't take it personally.

There are just some adults in this world who do not consider under-agers worth their time. $30 in bags is one thing. A $2,000 vacuum is quite another. And a customer satisfied with her $2,000 machine who will bring OTHER adults with their checkbooks is definitely another.

Just continue to be pleasant. You'll win him over eventually. I was you back in the early '80s: 13 years old, and always wanting to go down to "Central Radio and TV" in my hometown; that was THE store for high-end electronics at the time. The owner was nice enough, but really only let me back into the "back" display room (with the REAL good stuff) when I was with my dad. But over the course of a year or so, seeing how I absolutely revered the equipment, he started letting me back there on my own. His wife really liked me too.

It got to a point where they trusted me enough to actually extend me credit (to a degree); the owner made it quite plain he didn't do this for any other customer, but there was a receiver I wanted in the absolute worst way. It was one of the last great receivers made in the USA by Zenith, complete with flywheel tuning and both hi and lo filters. I just adored it, but it's retail price at the time was an ungodly $679 (adjusted for inflation, that's $1,540 in today's dollars! For a 13 year old, no less!).

Well, as it happened, it was 1983, and the new trend in receivers was now DIGITAL. No one wanted analog tuners, even with the fabulous flywheel tuning. Nor did they want analog VU meters; they wanted the newer gradient LEDs (which have been all but abandoned these days on higher-end equipment, but it was the fad back then). In other words, that fabulous old Zenith -- along with the other '70s beasts of the day from Pioneer and Kenwood -- were now white elephants. They marked the price down by 70%, but it was still more than $200 -- still completely out of my reach.

With those markdowns, the owner was finally moving those big beasts. But I didn't want to lose my beloved Zenith. The owner recognized this and cut me a deal: he'd put it layaway for me, as long as I made regular payments every single week. OMG! It took me an entire summer of grass-cutting money, but that day back in September of 1983 -- that beauty was in my bedroom. Out of all the possessions in the world, that is the one thing I absolutely will never part with. E V E R.

My point is, I won him over. My dad told me later on that the owner pulled him aside and said he actually LOVED selling me that unit, because out of all of his well-heeled customers, he knew *I* would appreciate that unit the very most.

Over the years, his trust in me grew to the point where he would let me take merchandise out of the store to try it out before buying it! And this while I was still in high school.

Just be patient. You'll win him over one day.


Post# 243055 , Reply# 19   7/30/2013 at 19:02 (3,921 days old) by compamac ()        
I never take it personal

Just when he isnt really nice I dont like it thats all and it is the only vacshop in my town


Post# 243589 , Reply# 20   8/3/2013 at 20:09 (3,917 days old) by dressur ()        

Well it is most likely that you are only 13 and this country is so youth focused and if you are over the age of 20 something you are discarded like yesterday's news. you see someone that is 49 who knows all there is to know about what ever it may be,, he could be a mathematician or she could be a pianist. He could be a pilot. and flew across the ocean in a pedal powered plane no one really notices, but a 12 year old can play a piano and all the world is a rage. It is not your fault just the society's fault. And the best time of life to me was at your age. I can't stand adulthood I hate it almost as much as I hate satan! Some people hate kids they really do and he don't like kids from what you describe. The thing is, is he is the jerk not you. If he means something to you ,, win him over. Offer to work for him for old cleaners and earn his respect. usually those are the kind of guys that will take you under their wing. I was the same way. I am not a vacuum expert and I am getting more into them,, I build console stereos and when I was a kid, I would ask questions and questions to where I pissed off most of the tv shops in my home town. then I met this other shop owner and got a job working for him, he was the crustiest person I met and I was afraid of him, I earned his respect and we became friends and I learned so much about stereos and that is where I learned about McIntosh amps and all. I worked for old stereo equipment and that was when I was your age. go to the guy and earn his respect. Old people sometimes hate kids,, that is just the way it is,, I am tired of the youth focus myself and I am only in my early 40s,, It is wrong and uncharitable , but at the same time God may be wanting you in his life to start liking kids. you never know. I hated kids myself then I was forced to get a job driving school buses and now my attitude is much more adjusted. I think you need to kill him with kindness. and put yourself in his shoes. trust me when you become 20 something 30 something life is going to really suck. take my word for it. I would give all I own to be 13 again. cause adulthood really sucks and that is putting it mildly.

Post# 243659 , Reply# 21   8/4/2013 at 14:17 (3,916 days old) by vintagerepairer (England)        

I ran a shop for many years. I did not like minors coming in on their own as it left me open to all kinds of allegations. Thankfully, minors on their own were a rarity and I discouraged them from coming into my store. Had I worked on a market stall where there were many, many adults present at all times, I would have been much more comfortable, but I didn't, I had premises into which people visited me, alone.

The man in the vacuum shop in question here has, it seems, made it clear that the person writing the messages on this forum is not welcome on his own. Whatever the reasons or motivations behind it, the facts remain. He is giving off bad vibes. Is it not too much to pick up on this and leave him alone?


Post# 243660 , Reply# 22   8/4/2013 at 14:29 (3,916 days old) by dressur ()        

It would be nice and charitable for the vac shop owner to nicely ask the OP to not come in without adults present. It would only be fair. It is a free country (well for now anyway) and he has the right to ask politely to request the OP not to come in by himself. I can understand that the risks and allegations with this litigation society we live in.

Post# 243661 , Reply# 23   8/4/2013 at 14:43 (3,916 days old) by vintagerepairer (England)        
Nice or not

is all a matter of opinion, but the facts are that he's making someone feel unwelcome. The person feels sufficiently unwelcome to ask the question on here. No one has once suggested that the person who is not welcome should just stay away. The rights & wrongs can be debated to the end of time, it won't change the reality. If a dog shows his teeth to someone, the someone will back away if they have any sense.

Post# 243668 , Reply# 24   8/4/2013 at 15:48 (3,916 days old) by dressur ()        

I agree with you, As I get older, If I was the 13 year old, I would tell the guy to stick his vacuums where the sun don't shine and to go pound salt and never darken his doorstop ever again. But I was just saying that sometimes people like that if you work at it can actually be a great person to know. I just at my age don't feel like putting in the time and effort as I would have when I was 13 and I learned so much from a guy just like this in stereo equipment when I was 14 and I won this guy over and it was a game for me more than anything. this guy the OP is talking about could be just a piece of dog dung, and yeah the OP should walk away.

Post# 243672 , Reply# 25   8/4/2013 at 16:21 (3,916 days old) by compamac ()        
Benny...

Where else am I gonna get all of my bags belts and filters? I HATE buying little stuff online. He is making money anyway. Like I said AT LEAST $30 of bags at a time.


Post# 243673 , Reply# 26   8/4/2013 at 16:24 (3,916 days old) by compamac ()        
Mike...

That is exactly what im gonna do. Leave him the HELL alone and never go back! Thank you for making it clear to me. He can kiss my ***


Post# 243711 , Reply# 27   8/4/2013 at 18:57 (3,916 days old) by vacuumman206 ()        

I never reallly had that problem, because it was in my early-mid teen years that I was at the vacuum store sometimes 2-3x a week getting parts and asking questions, and because there are only 2 stores in my area, and 1 within biking distance, I always went/go to the same place. I have never been to a vac shop with a basement or a lot of room for graveyard vacs. Anytime I see a vac I like I ask him what it's in for, and if he says it's awaiting the customer's response on disposal, I know he'll give it to me it just takes a while, because he doesn't like throwing things away b/c he knows the moment he does the person who didn't return his phone calls for 6 months about their unfixable vacuum is going to walk through the door wanting it back.
Now the other vac store I can go to is full of it. The rare trip I got to make there when I was younger was similar to what you experience compamac. The only problem is sometimes they are the people with those hard-to-find parts, because they save everything, and have it stacked and packed neatly. But what I really don't like about them is if you inquire about something over the phone, they always say "oh it's hard to tell because (brand x) made so many of those models, so bring the machine in." I remember calling for an elite brushroll and they told me that. Yeah I know they made tons of models but they all took the same part!!! I shouldn't have even needed to give them a model number to find that brushroll. It's because they want the customers to bring their machines in so they can sell the customer something else, whether it be unnecessary service or a new machine. And that's why I won't frequent places like that unless absolutely necessary. Not to mention their rediculous prices for used parts, which probably came from machines they got for free.


Post# 243720 , Reply# 28   8/4/2013 at 19:38 (3,916 days old) by hooverman2121 (Albany, NY)        

I agree with a few other posters here. Don't take it personally, I am 25 years of age but look about 16, so whenever I go into a private vacuum store, they'll usually ask me what I need and leave me alone.

Unfortunately in this world we live in now, people are usually more interested in making money than making someone happy. Working as a car salesperson for a year I learned that a lot of the salespeople usually are driven more by how a person looks than what they are really after. We had one guy come in who looked like he could be living on the streets (no offense to anyone) and he ended up buying a $43,000 Cadillac and has been a devoted customer to that dealership; turns out he's pretty affluent.

When I bought my Miele S8 Marin last month I actually went to two stores, and bought it from the one who had a slightly higher price but a much nicer customer atmosphere. I made two trips to each store, once alone and once with my mother, and they definitely treated me much better when my mother was there, even though I was the one buying the machine. If I find a store that has crappy customer service, I usually avoid it because it's obvious they don't want my business, so why should I pay them.

My friend also found that when talking to salespeople and telling them what he knows about vacuums, they tend to feel threatened and usually do not want to talk about the machines because they do not know much about them in the first place.

As others have said before, don't take it personally, most business people tend to be judgmental and are just trying to make a living.


Post# 243723 , Reply# 29   8/4/2013 at 20:28 (3,916 days old) by ned_flanders ()        

I remember when I first started collecting and I brought a Kirby in from goodwill for a guy to look at. He wasn't that friendly, and if someone else walked in, he would give attention to them first...making me wait. He did give me a quote for free, but I passed on him. He probably has to waste time on people like me all the time. BUT because of that, I'm happy to buy bags and belts online, which probably isn't an option for you.

What bothers me is that you're actually giving the guy business. If he's being rude like that, he's obviously not hurting for business or expecting to stay open. If you are truly unhappy, find a way to get your vacuum needs taken care of some other way. I think Americans have come to accept bad customer service as 'just the way it is'. You must decide if you will accept that, or not. You should not have to win someone over.

I am definitely willing to pay a little more for good customer service, because it is a rarity.



Post# 243832 , Reply# 30   8/5/2013 at 14:51 (3,915 days old) by compamac ()        
SOLUTION IS FOUND!!!

My local hard-ware store JUST started to carry lots of bags and filters! I will do my shopping there from now on


Post# 243841 , Reply# 31   8/5/2013 at 15:28 (3,915 days old) by sebo_fan (Scotland, UK, member AKA ukvacfan, & Nar2)        

sebo_fan's profile picture
If I was young now I'd just do a local review online of the company - I agree with VR - whilst it doesn't make business sense to have minors in a shop that sells vacuums - the owner should know better - especially in this day and age, no matter if they get a sale or not.

Post# 243843 , Reply# 32   8/5/2013 at 15:45 (3,915 days old) by compamac ()        
Sebo-Fan

You are exactly right! I should do a review of it on Google. Thanks for the idea !!!!



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