Thread Number: 18253
Riccar canister hose |
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Post# 200487   9/12/2012 at 23:21 (4,237 days old) by Durango159 (State College, PA)   |   | |
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Was vacuuming today with my Riccar 1700 canister and the hose split!!! AAAAhhhhhhhh!!! No abuse, machine was purchased as a refurb from an authorized Riccar/ Simplicity dealer about 9 months ago. The Riccar 1700 canister has a long hose probably 7' or 8' with all electronic controls on handle for suction regulation, power head and suction unit on/off. The top of the hose has an accordian on it to protect the hose from certain bends, etc. 90% of the time when storing this unit, the hose is disconnected from power head to prevent any damage.
All electric functions are fine but hose has a big slit under accordian near top of hose. Anyone have any ideas how to remove the accordian so I can try to service the hose? Looks like there is a slot to fit a flat head screwdriver in there but I didn't have any luck disengaging the accordian with the screwdriver gently so I don't break any more plastic. Here is a picture of the machine. I'll work on a close up of the hose! Thanks! |
Post# 200490 , Reply# 2   9/13/2012 at 02:09 (4,237 days old) by jkbff (Dickinson, ND)   |   | |
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I have a couple of used hoses for the 1700/1800 if you are interested? They'd have to be shipped from North Dakota... But, I would talk to your dealer first, they should be able to get you a replacement.. Most Riccar dealers will stand behind their NEW and LIKE NEW products until they can't stand on their own wheels anymore.
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Post# 200507 , Reply# 3   9/13/2012 at 08:48 (4,236 days old) by Durango159 (State College, PA)   |   | |
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Hi,
The machine was given a 6 month warranty. I'm quite sure its over 6 months old that we have had it, just not sure by how much. Haven't had chance to research and find reciepts yet. As far as tape, with the accordian in place the way it is, I can't really access the hose at all in that area to do any work to it. I hate the look and working with duct tape, so I'd probably try electrical tape first. I was wondering if removing handle screws and disassembling handle if the accordian would separate automatically and I could work on the hose that way? Thanks for the help, when I get home from work, I'll try to repost a close up picture. |
Post# 200523 , Reply# 4   9/13/2012 at 13:55 (4,236 days old) by jkbff (Dickinson, ND)   |   | |
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Post# 200524 , Reply# 5   9/13/2012 at 13:57 (4,236 days old) by jkbff (Dickinson, ND)   |   | |
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Post# 200556 , Reply# 6   9/13/2012 at 17:22 (4,236 days old) by Durango159 (State College, PA)   |   | |
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Post# 200699 , Reply# 7   9/14/2012 at 18:11 (4,235 days old) by Durango159 (State College, PA)   |   | |
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Post# 200823 , Reply# 9   9/15/2012 at 17:39 (4,234 days old) by Durango159 (State College, PA)   |   | |
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The way I understood it from them is that they are going to order a new one and pick up the cost.
I'm definitely a regular customer, they recognize me. I brought in the suction unit with hose which has their shop sticker on it, and I brought in my purchase receipt from when I bought from them in December 2011, so they know I'm not trying to get anything over on them. First he looked around the back for one and said he would have to order one and they would take care of it for me. |