Thread Number: 17177
sebo felix bad smell
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Post# 184418   6/5/2012 at 16:02 (2,865 days old) by gsheen (Cape Town South Africa)        

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Hi Guys , 

just wanting some info, We have started selling sebo's and I bought a sebo felix to try out. after a few uses I noticed a really unpleasant dog smell every time the machine was on, I bought a g1 aswell and this model does not do it. neither do my normal daily driver dysons.We vacuum every day about twice a day as I am a bit OCD .  I have noticed that the Miele s7 upright has the same smell after a few uses and always put it down to the synthetic bag. 

Has any one else had this problem. 


A mate of mine who works in a lab that deals with odours said its due to the pet hair and dust deteriorating inside the bag, but then all bagged vacuums would do it and its just the felix and the miele that do. 

Post# 184439 , Reply# 1   6/5/2012 at 17:53 (2,865 days old) by joshdonnell ()        

Do you give ur dog often? If i had it would stay out side i . Dont like animals in the home Its nasty to me

Post# 184440 , Reply# 2   6/5/2012 at 17:58 (2,865 days old) by vintagerepairer (England)        

Some cleaners are worse than others for smells I noticed. I cannot tell you why I am afraid. The Dyson suffers least of all and the original sales literature suggested this was due to the air not moving through the dirt in the tank like a bag does. I have in my time had a good deal of smelly Dyson cleaners, I think the smell of dog can get into the plastic somehow and that seems to be it. I do think the more a cleaner is used, the less it smells. Cleaners used only a few times a month can really smell.

Post# 184441 , Reply# 3   6/5/2012 at 17:59 (2,865 days old) by notacollector ()        

Perhaps there is a difference in the heat concentrated in the bag as opposed to the Dysons.

Post# 184443 , Reply# 4   6/5/2012 at 18:04 (2,865 days old) by vintagerepairer (England)        

Does the filtration play a part to avoiding smells too?

Post# 184490 , Reply# 5   6/6/2012 at 01:08 (2,864 days old) by gsheen (Cape Town South Africa)        

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Josh donnell

I have 11 cats 3 dogs , the dogs are allowed inside and yes they are washed weekly. My house is about 1400sq so its a fairly gig house, allot of it is hard flooring, teak and origan pine flooring some marble flooring and carpets. I am ocd so I can't handle dirt or fur anywere, We have a vacuum in each room as I vacuum at least twice a day. My carpets are washed once a week too.

It has little to do with my house as I noticed the same smell when I used the machines at my office 


Vintage repairer

Yes I am a dyson agent and one thing I have never noticed is a smelly dyson. I think the fact that the dirt is out of the airflow and it also has to do with the brilliant hepa filration system.


I know Miele offers a charcoal filter but we get enough of these in still smelling. what puzzles me is I understand why the dyson doesn't smell but why the felix and not the G1 

Post# 184491 , Reply# 6   6/6/2012 at 03:19 (2,864 days old) by FantomLightning (Ohio)        

The only vacuums I've ever had problems with smells are very high filtration machines... Such as Miele and Sebo I wonder if it just has something to do with the very fine particles these machines trap in their bags.

Post# 184493 , Reply# 7   6/6/2012 at 03:43 (2,864 days old) by vintagerepairer (England)        

Sorry I can't be of help. But I have enjoyed reading the points you make. In respect of the Dyson cleaners, I do not know why they have long stopped promoting the low odour aspect of their machines. I don't believe this characteristic has ever changed on all of the cleaners, but it seems to get no mention now.

Post# 184494 , Reply# 8   6/6/2012 at 03:55 (2,864 days old) by gsheen (Cape Town South Africa)        

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Vintage repairer.

On the smell note , we will often get a dyson in for a service and it will smell fine when we test it but when you take out the hepa filter the smell of cigarette smoke is overwhelming, that's how good there hepa filtration is that it traps the cigarette smoke . Im not a smoker so I pick up on it allot faster . Yesterday we got a Vorwerk in for a service and when I switched it on it stank out the whole workshop with cig smoke even with its hepa filter. 

Post# 184497 , Reply# 9   6/6/2012 at 04:12 (2,864 days old) by tolivac (Greenville,NC)        

Several years ago got a Dyson DC07 from the Kirby trade in pile from a former dealer-it smelled of DOG!!!Had to wash the machine out including the cyclones.I simply replaced the washable filter-Bought a new one from Best Buy.And its roller brush was wrapped in long dog hair.Had to get out my heavy shears to cut the hair out of the brush.Now the machine no longer smells of dog-was able to wash the DOG out of my Dyson!ANY vacuum can accumilate doggy odors when used a lot in dog households.

Post# 184502 , Reply# 10   6/6/2012 at 04:57 (2,864 days old) by gsheen (Cape Town South Africa)        

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my oldest dyson a dc04 is 14 years old , has neversmelt of dog, if you abuse it then yes. The only way to get the cyclones clogged is to overfill the bin right to the top so that shows what kind of abuse that poor machine took. 

Post# 184503 , Reply# 11   6/6/2012 at 05:01 (2,864 days old) by gsheen (Cape Town South Africa)        

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Just out of Interest , this felix is not old , its about 4 weeks old, I took it to my office and ran i around there with a new bag, 3 days later same smell, No dogs cats or anything else there. 

Post# 184506 , Reply# 12   6/6/2012 at 05:05 (2,864 days old) by sebo_fan (Scotland, UK, member AKA ukvacfan, & Nar2)        

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gsheen - have you got the later SEBO Felix charcoal filter cartridge fitted? This is like the original green one with the orange handle but has a thicker layer of charcoal on the base, now added to sustain for pet hair odour. Sounds to me like you don't or, that the charcoal filter may need replacing. Dependent on the type of bags you have, I've noted that the older paper dust bags suffer from pet hair odour in long term keep. 


Code 7185ER

Post# 184507 , Reply# 13   6/6/2012 at 05:09 (2,864 days old) by tolivac (Greenville,NC)        

when I got my Dyson from the Kirby place-the bin was empty.they probably dumpted it when they got it.Would make sense that the machine was overfilled-with bagless and dump bag vacuums,you should dump the bin or bag AFTER EACH USE.Too many folks that buy bagless vacuums use them like the bagged machine they used to have-they would use it until the debris in the bin reached the "full" mark.Then they would dump it-and as a result they "stored" dirt in the machine between uses.In any of the bagless vacuum owners manuals they suggest dumping it after each use.That way less smell and clogging of cyclones and filters.Esp if the user has a dog.

Post# 184509 , Reply# 14   6/6/2012 at 05:16 (2,864 days old) by gsheen (Cape Town South Africa)        

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Sebo fan 


we only get the paper bags here But why does the G1 not smell, also paper bag 

Post# 184510 , Reply# 15   6/6/2012 at 05:20 (2,864 days old) by sebo_fan (Scotland, UK, member AKA ukvacfan, & Nar2)        

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The filtration is similar but it is not the same design; hot air is present out the motor filter which is more towards the bottom of the G1 machine and away from the bag - the exhaust filter shroud around the Felix is more apparent with the air pushed upwards and the micro filter covering over the motor vent inside. This is where most of the inner air from the vacuum flows through as you probably know - but the charcoal now absorbs any bad odour before the bag.

Post# 184512 , Reply# 16   6/6/2012 at 05:59 (2,864 days old) by gsheen (Cape Town South Africa)        

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Just called HQ , we dont get the charcoal filter or the synthetic bags here. GO figure. Yell

Post# 184658 , Reply# 17   6/7/2012 at 08:38 (2,863 days old) by sebo_fan (Scotland, UK, member AKA ukvacfan, & Nar2)        

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See if you can source them off EBAY.US or your nearest EBAY. They will become worldwide parts soon.

Post# 184665 , Reply# 18   6/7/2012 at 09:31 (2,863 days old) by gsheen (Cape Town South Africa)        

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Yes I can do that for myself , but how can I sell a machine that is ment for pet hair if I know it smells bad after a few uses. I need to get sebo SA to get the synthetic bags and charcoal filters in here asap. 

Post# 184753 , Reply# 19   6/8/2012 at 03:42 (2,862 days old) by sebo_fan (Scotland, UK, member AKA ukvacfan, & Nar2)        

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Yes, I agree! Pressure on the HQ should push them to buy in stock from Germany, but then it may well be happening already.

Post# 185202 , Reply# 20   6/11/2012 at 17:41 (2,859 days old) by Rolls_rapide (-)        

I have experienced the stale dog smell too from Dysons, particularly on the DC15. To get rid of the stench, the whole cyclone unit had to be totally dismantled and steeped in detergent.

The problem is that the fine dust cakes and sticks to plastic parts, allowing smells to linger. This is the same fine dust that blocks dust bags, causing the smell in them too.

Maybe the answer is for manufacturers to produce cleaners that use smaller, cheaper, regularly changed dust bags.

Post# 185206 , Reply# 21   6/11/2012 at 18:03 (2,859 days old) by sebo_fan (Scotland, UK, member AKA ukvacfan, & Nar2)        

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It's not just the plastic parts that suffer from dog smells - the hose is the worst - especially ones with metal ribs. A total pain to clean although I always find it better to use antibacterial wet wipes, dry kitchen towel, a couple of blunt bamboo sticks and patience.

Post# 185556 , Reply# 22   6/14/2012 at 23:50 (2,855 days old) by alec ()        
Smells can build up in the hose

Hi There,
I have repaired just about every vac known to man and whilst I think it is possible to have smells trapped in the filters it is seems to me to be either the hose or the plastic that holds smells.
THe hose is super difficult because the corrugations make it impossible to remove smells by washing. For smells in the body of the vacuum in the chamber I like to use vanilla fridge wipe it just seems to be a longer lasting odour remover. Unfortunately if the smell is in the hose masking it after that point in the vacuum is the best bet. I use a lemon scented deodoriser in my own vacuum as the coating lasts a while and I like the smell also because I am lazy and no one pays me to service my own vac.

Post# 185606 , Reply# 23   6/15/2012 at 12:09 (2,855 days old) by sebo_fan (Scotland, UK, member AKA ukvacfan, & Nar2)        

sebo_fan's profile picture

Good advice but in gsheen's Felix in South Africa, his/the Sebo stockist there hasn't got the newer filter cartridge for pet owners yet, which is why his Felix is smelling a fair bit.


Whilst cleaning hoses are a good idea though, the worst types I find are the ones that have metal coils embedded in them - like the Sebo ones - the dirt and pet hair sticks to the coils thanks to the natural oils in the pet hair and over time start to rot on the coils themselves. I usually use disposable antibacterial wipes shoving them up and down with a blunt stick and the mess that comes out is quite filthy. Other brand hoses that have no coils can easily be laid in a bath of warm water, bicarbonate of soda, vinegar and tree tea oil to give it a good clean out.


I know some owners also pressure wash the hoses out, which can be a better, more compact solution but obviously has to be done outside.

Post# 185634 , Reply# 24   6/15/2012 at 14:58 (2,855 days old) by ryry_87 ()        

I use a chemical called Stakill for really bad pet smells in my vacs and that seems to work, its a biocide that kills urine and pet odour smells. It's used by carpet cleaners for spot cleaning but it does a good job on plastics too.

With Sebo hoses, i've had some fantastic results just by putting them in the washing machine in a pillow case on a 40/50 degree wash with regular washing powder. They come out looking new and it cleans the inside of them too

Post# 185700 , Reply# 25   6/15/2012 at 20:11 (2,855 days old) by sebo_fan (Scotland, UK, member AKA ukvacfan, & Nar2)        

sebo_fan's profile picture

TBH I've never washed a hose in a washing machine but thanx for the tip. For non-Sebo vacs and others like Vax Mach Air round filter or paper pleated HEPA filter cartridges,  I used to wash HEPA cartridges by hand and then place the whole thing in a pillow slip with a towel, tie a knot in the case and put it in a tumble dryer on a low temp. About 45 mins later filter is usually bone dry, taking far shorter than waiting for the filter to dry by air.

Post# 185889 , Reply# 26   6/16/2012 at 19:01 (2,854 days old) by Rolls_rapide (-)        

Some of the hoses are screwed and glued into the cuffs. Would the washing machine loosen the glue?

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