Thread Number: 17142
what is the next kirby model
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Post# 183980   6/2/2012 at 19:53 (2,857 days old) by thekirbylover (Warrington, cheshire )        

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ok so i really want to know dose anyone have any good evidence on the coulor scheme i really need help on this thanks its just im wanting to get a sentria but if the new model is nicer then i will wait and get that one instead




Post# 183981 , Reply# 1   6/2/2012 at 20:00 (2,857 days old) by twocvbloke ()        

The next model is the one that will be released next...

(I.E.Nobody knows, there's plenty speculation, but little fact)


Post# 183990 , Reply# 2   6/2/2012 at 21:00 (2,857 days old) by Vinvac (Dubuque IA)        

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Very well put David!

There has been much conversation on our forum about this very subject.

Kirby is very private about their research and future models. Until production actually starts only a few selected folks will know about it.

With out a doubt, it will be a very nice machine. Kirby has always maintained quality and performance.

I might also add, they (someone from the company) does watch this site. Several years ago after we toured the plant we were asked to have some photos removed from the site....so they do watch and they know we are wondering....

Morgan


Post# 183991 , Reply# 3   6/2/2012 at 21:19 (2,857 days old) by hoover1 ()        

hey, when is kirby's 100th annivarsary? because they are keeping the sentra but changing the colors to keep it the current model until the hundredth birthday, saves time and energy. Im sure about this.


Post# 184015 , Reply# 4   6/3/2012 at 08:27 (2,856 days old) by twocvbloke ()        
"they are keeping the sentra"

Erm, the (Nissan) Sentra is a car, the SentrIa is a Kirby...

There may be no I in teamwork, but there's definitely an I in Sentria... :P


Post# 184042 , Reply# 5   6/3/2012 at 13:00 (2,856 days old) by thekirbylover (Warrington, cheshire )        

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ok i just want to know what the speculation

Post# 184071 , Reply# 6   6/3/2012 at 15:10 (2,856 days old) by gsheen (Cape Town South Africa)        

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Morgan

Kirby is not the only manufacturer that watches this sight


Post# 184076 , Reply# 7   6/3/2012 at 16:05 (2,856 days old) by Trebor ()        
There have been links...

to patent drawings which allegedly portray the essence and direction of the new Kirby design. There have been serious rumors about at least a color change in the Sentria, since it has been the current model for six years now, seven by the time of the introduction. The actual sale of the first new machines is normally in the fall of the previous year. I do not remember if that was the case with the Sentria, which would make it actually an eight-year run.

 

Scott and Fetzer has been producing cleaning equipment since 1914, "The Grasshopper," however the very first machine called Kirby was produced in 1935, but I am sure S&F will exploit 20145 as the 100th anniversary of the Kirby, taking some historical license.

 

By autumn 2014  Kirby will have had nothing but cosmetic changes  and tweaks since the sales of the first Generation 3 'by Kirby' in late 1989. I know the charts say 1991, but the first Tech Drive units were produced alongside the Legend II for a solid year before the LII was discontinued.  Gene Windfeldt had to quell the unrest in the ranks over not pursuing the "Endeavor" bagless OBT upright, James Dyson's technology, and so the Tech drive was brought out while still producing the LII to keep the distributors happy. Many, but by no means all of them disliked the Tech drive initially, and wanted to see a return to something like the 500 series, but lighter with more powerful motor.

 

If Kirby had gone with Dyson, they could have had a 17 year lead of cyclonic bagless technology, with on-board tools in this country.  Makes one pause.


Post# 184110 , Reply# 8   6/3/2012 at 20:38 (2,856 days old) by kirbyloverdan (Egg Harbor Twp . NJ aka HOOVERLOVERDAN ❤️)        
And that would have been

kirbyloverdan's profile picture
the end of Kirby . Wow they would have been gone for 17 years.

I am so glad they decided against that and kept what they are known for .

The tech drive Generation series was the best move for them .


Post# 184114 , Reply# 9   6/3/2012 at 21:47 (2,856 days old) by djtaylor (Salt Lake City, Utah)        

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I have to agree with Kirbyloverdan. If Kirby had adopted a bagless design it would have been the end of them. Most bagless vacuums don't last like Kirbys do, don't have as much power as Kirbys do, and don't filter as well as Kirbys do. Sure, they would have been the first, but when they broke-down, blew dirt out the sides or needed as much cleaning and servicing as bagless vacuums do, that would have put the nail in Kirby's coffin.
If there is going to be a new model introduced in 2014, it is unlikely that the Sentria will be changed at all before 2014. I have heard that the reason that there was no change to the Sentria was sluggish sales due to the 'Great Recession', and that there might be a totally new design on the horizon.
So, I guess we'll have to see what happens at the end of 2014. Maybe there will be something new and wonderful... and maybe there will just be a redressed Sentria... how many more shades of grey can Kirby use??? Please, try red or blue (if someone from Kirby IS reading this forum.)
Justin


Post# 184117 , Reply# 10   6/3/2012 at 21:56 (2,856 days old) by Trebor ()        
A return to the 500 series...

with lighter weight, more power, disposable bags, and the newer handle conversion, belt lifter, and exhaust configuration would have been the end of Kirby? Or the bagless OBT? It certainly was not the end of Dyson. I'm not fond of bagless, but to have been the first and the only for 17 years? The Kirby as it has been known would have been gone, but that does not not mean the name and the company would have vanished. Short sighted to assume that because something other than what you would have preferred had happened that it would have to mean the end of all that is. Is that not precisely the kind of illogic we battle in our daily lives?

 

And just because bagless vacuums are built as junk does not mean they have to be built as junk. Filter Queen has a prototype built by James Dyson. I have not seen it up close, however that does not mean it is automatically a piece of junk.  The original Fantoms were decent vacuums, the first 500,000 to roll off the assembly line of Iona Canada. Use a better grade of plastic, a better height adjustment, a serpentine V belt, and a wider diameter hose and handle/wand.  Put 50.00 more into the manufacture (it probably cost 25.00). They sold for 400.00 originally.  It would have been possible to make them better, sold them door to door, and everyone make money. Could have been done, wasn't. It is what it is, but that doesn't mean it would have been the end of Kirby. The CMS sold for 1000.00! thru Amway.


Post# 184136 , Reply# 11   6/4/2012 at 01:20 (2,856 days old) by gsheen (Cape Town South Africa)        

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Imagine a bagless vacuum made out of aliminium like Kirby's current models, I agree with trebor. It would have been nice but there is no chance of that now

For vacuum collectors like ourselves Kirby's are great but in reality they are two heavy, and not easy enough to use for your average consumer. Many people are wowed by the initial sales talk and in the end the machine ends up standing in the cupboard while a cheaper lighter vacuum is used every day.

 

Kirby needs to catch up with the times, I am not bashing the machine but think fit from someone who has a house to clean everyday, Not as someone who loves to vacuum. Hand a sentria to your average home owner   and this will be the responce, Too heavy to lift and carry, not easy to manoeuvre , to many complications to attach the hose,  cant easily be used to switch from carpets to hard flooring. To your average consumer vacuuming is a chore that needs to be done as fast as possible with the least amount of effort.

 

A large amount of homes these days do not have wall to wall carpeting but rather wall to wall hardflooring and large throw rugs. 

I believe for Kirby to stay around for the future  they need to shed some weight,( keep the metal but make it better) add on board tools( but why not incorporate a non stretch normal vacuum hose in a clever way), have a hard floor setting that is easy to operate. 

 

I love they way kirby's look I love the soft bag and I have every g model up to the sentria but I don't use them. In my house with two sons one of which is a special needs child and cats dogs and a normal life to lead i simply don't have the time to push that heavy machine around my house twice a day. ( between Joshua & Anthony and the cats we need to vacuum twice a day ) 

 

I have been running my own vac shop for a while now and have never seen so many Kirby trade inns before , on average 5 a week , Mostly ultimate G's and sentria's. Always the same complaint , its just to heavy to use. 


Post# 184148 , Reply# 12   6/4/2012 at 03:02 (2,856 days old) by Vacuumfreeeke ()        

David, there are vacuums that are named after Nissans, though you're right the Sentra isn't one of them :o) Eureka has the Altima and Maxima (and Optima, I guess they are borrowing from Kia too!)

It would be nice if the vacuum manufacturers really did read and care about what we say here, we love the machines more than they do and they could stand to learn a great deal from some of the insight posted here.


Post# 184178 , Reply# 13   6/4/2012 at 08:17 (2,855 days old) by trebor ()        
Gsheen...

You get it because you wait on customers every day, and hear what they say.

I no longer even accept Kirby trade-ins. I cannot get even 50.00 out of a Sentria because no one wants them.

Posts here on the forum will proclaim that someone in his/her 80's uses a Kirby and the hose attachments, without acknowledging he/she is the rare exception.

In the USA 5,000 people turn age 65 EVERY SINGLE DAY. This will continue for the next 15 years. The vast majority of these people have not the inclination or the time to use a Kirby, not even addressing the strength concerns. Many people cannot project what that means for sales and come to the obvious conclusion: THE MARKET FOR KIRBYS IS SHRINKING. The number of people who can physically use, aesthetically appreciate, and financially afford a $2000.00 cleaning system is growing smaller. It just is. A smaller, lighter machine with OBT would give Kirby a fighting chance to stay around for awhile. If they don't, the question remains, who will buy their machines in sufficient numbers to keep them in production?


Post# 184190 , Reply# 14   6/4/2012 at 10:34 (2,855 days old) by gsheen (Cape Town South Africa)        

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Trebor 

 

Thank you, I trade them inn as its a policy I made a while back , at the moment I have an outlet to dispose of excess  ones. I love vacuums to much to ever take them to the metal yard. 

 

My source who takes them works for the brand and resells after he has refurbished them, I had a good chuckle today when a customer traded in one and said that she had bought it refurbished from them, I had to wonder if it was one of the ones I had already supplied him.

 

 

Quick and easy is what workes these days not heavy and well made, I am always amazed at the amount of perfectly working vacuums we get in as trade inns because " we thought its time for a new one " people don' want stuff to last forever , they want a new one once every 5 or so years. If a company wishes to survive in this economy then they have to conform or fade into the distance never to be seen again.

Its sad but its reality 

 

 


Post# 184209 , Reply# 15   6/4/2012 at 13:51 (2,855 days old) by trebor ()        
I think the time has come to re-envision...

the 'team' concept of vacuum cleaners. Many people do not want, need, or desire a canister/tank/pull-behind vacuum (call it what you will) I think instead a direct-air upright and a clean fan upright with OBT would be much more satisfying combo. Or, does anyone remember the Hamilton Beach stick/hand vac combo unit with detachable handle and strap carrying handle on the tank. It was a direct air with a perforated bag chamber, probably to save weight, but plastics were not what they are now. Just three standard tools along with the floor nozzle. The handle was not hollow and could not double as a wand. The Metropolitan hand vac has great possibilities as a 'ride along' on an upright. The Hoover Handi-Vac was a great companion to a Convertible, just no one thought to market it in that way.

The OBT function well for quick dirt grabs, and a larger, more inclusive tool kit for upholstery, stairs and the like, and daily carpet/rug cleaning, leaving the weekly deep cleaning of the carpet and rugs for the direct air upright.


Post# 184210 , Reply# 16   6/4/2012 at 14:08 (2,855 days old) by gsheen (Cape Town South Africa)        

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Inteesting I use the following, a light weight dc40 for day to day cleaning and a dc27 for my weekend cleanups , as well as a dc29 for above the floor cleaning. 

 

I think you are on the right track there Trebor. the fact that Kirby has kept the g series going for so long makes me wonder what there R&D department has been up to all these years, how many brilliant and fantastic concepts they have made. I do hope its something revolutionary rather than evolutionary. 

 

On the canister machines , one machine I never understood was a rainbow, I always found them awkward  to use ( granted Im not a canister fan ) However when we went to house sit a friend of mines luxurious estate house with the average room measuring 100sqm and the living room almost the size of my house I got to se his rainbow, in a house that size with no step down or ups it was ok to use but maybe its a personal thing I still would have preferred a upright.


Post# 184228 , Reply# 17   6/4/2012 at 17:21 (2,855 days old) by Trebor ()        
Gsheen...

In order to appreciate a Rainbow, you have to use it exclusively, and almost daily for 30 days. The reduction of dust is noticeable, as is the improved quality of air. That insistent, consistent, persistent airflow really does work.

I would take a Rainbow over a Kirby any day. I would venture that anyone who says otherwise has not really taken the Rainbow challenge. Every day for 30 days, and nothing else.

Like Kirbys, Rainbows have their detractors and their loyalists, but if properly used and cared for, Rainbows will last just as long as a Kirby.


Post# 184237 , Reply# 18   6/4/2012 at 18:01 (2,855 days old) by gsheen (Cape Town South Africa)        

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Trebor

I don't doubt that they are good, I did some years ago use a e rainbow for a while , to see what it was like, I think it was for about 3 months , It was bought brand new by the company I was consulting for, it was the first brown e series, I loved the powernozzle.

I found it bumped into things allot, I also did not like the having to fill up with water every time I wanted to vacuum.

 

I would never say it was a bad machine at all maybee its just my preference for uprights, that said if I had to choose between the two for my own use I too would take the rainbow, I hate having to buy bags and I think it is more useful and easier to clean house with than the kirby. 


Post# 184238 , Reply# 19   6/4/2012 at 18:06 (2,855 days old) by sanitairered (Michigan)        
Trebor...

sanitairered's profile picture
You made some great points, but what does OBT mean?

Post# 184239 , Reply# 20   6/4/2012 at 18:08 (2,855 days old) by djtaylor (Salt Lake City, Utah)        

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On Board Tools

Post# 184240 , Reply# 21   6/4/2012 at 18:09 (2,855 days old) by sanitairered (Michigan)        

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Ahhh gotcha. I should've realized that!

Post# 184243 , Reply# 22   6/4/2012 at 18:31 (2,855 days old) by djtaylor (Salt Lake City, Utah)        

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Kirbys are certainly Too heavy, too large and can be hard to use if you are not VERY familiar with them. Kirby needs to make the machine small, lighter and easier to use with out giving up what they are good at... Powerful, multiple uses and HEPA filtering DISPOSABLE bag system.
If they did that, ditched the Door-To-Door sales and offered them at Wal-Mart, K-Mart, ShopKo and such they would do very well. If Dyson can get $500 at Wal-Mart I think Kirby could get $600, but I'd go no higher then Dysons. Even if they just offered on-line sales they would improve their sales numbers by a big margin. The days of D2D sales are over and so many of what D2D is left is less then honest sales tactics. I know that I would never let a D2D salesman into my home.
I would just like to see Kirby do three things, make the vacuum smaller and easier to use, lower the price to something reasonable and end the Door-To-Door sales.
Just my two pence.
Justin


Post# 184256 , Reply# 23   6/4/2012 at 19:45 (2,855 days old) by joshdonnell ()        
Kirby

Haha kirby wont stop door to door. People needs josh. As much as i hate walmart they wont ever goaway either. We can wish what we want but it wont happen. I would much better spend a lot and have something for a life time. Then throw my money away on something that wont last me . I take care of my vacuums . But you wont see a plastic vacuum last a long time.

Post# 184257 , Reply# 24   6/4/2012 at 19:46 (2,855 days old) by Trebor ()        
The Kirby...

is utterly impossible to learn to use without a live action demonstration, video won't do it, no matter how good. If they ditch DTD, selected vac shops as dealers would be the way to go.

 

Electro-Hygiene/Royal offered a system similar to Kirby: polisher brush, portable handle/cord and small bag w/ disposable bags. There was a front hose mount coupler, but w/o the belt lifter, a screwdriver was needed to remove the nozzle. The older straight suction machines had three flanges on the nozzle and the coupler with an attach/release lever on the machine. The short-lived Galaxy 990 by Royal utilized a belt lifter that kept the Adjust-O-Rite. Kirby threatened to sure for patent infringement and Royal ceased production. No shampooer was ever attempted by Royal.  The three position handle on the Royal uprights make them easy to use to clean mattresses, carpeted stairs, and upholstered furniture. The curved blade fans tend to spit damaging objects out as opposed to swallowing them.

 

I keep seeing a carriage with wheels and height adjustment like the very old Health-Mor uprights that would let the motor snap in and out. Make the handle detachable with a separating handle grip/switch/cord that could just plug into the handle socket on the motor unit, and include the small bag. Smaller nozzle with revolving brush for upholstery and stairs and vehicles.  The motor unit by itself would be light enough to use wands and tools directly off the front, sort of like the Vorwerk, with the ability to use a short hose and shoulder strap.  Anybody besides me feeling this? Super light, super powerful, super sturdy. Polisher/Renovator available and the OLD MOTOR-DRIVEN Handi-Butler to compete the ensemble.  At the time of purchase, a second motor unit would be available, (or included as an incentive to purchase) so the customer could have one set up as an upright and one set up as a hand unit.  I can see this in red and stainless steel and polished aluminum/magnesium. With a 50 foot cord! GAME ON, Baby!




This post was last edited 06/04/2012 at 20:17
Post# 184485 , Reply# 25   6/6/2012 at 00:21 (2,854 days old) by macmansam (Minnesota )        

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some things that I hope for in the next model: an electric hose, a motorized upholstery tool, and a power nozzle for canister mode with a head light. I am considering buying a kenmore progressive, but i still am loyal to kirby.

Post# 184487 , Reply# 26   6/6/2012 at 00:23 (2,854 days old) by macmansam (Minnesota )        

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i also want to ad that that i hate turbo brushes. I feel that if it had it's own motor then it wouldn't slow down like my dyson one does.

Post# 184488 , Reply# 27   6/6/2012 at 00:56 (2,854 days old) by gsheen (Cape Town South Africa)        

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Trebor , game on 

 

Yes that sounds good, 


Post# 184521 , Reply# 28   6/6/2012 at 09:08 (2,853 days old) by trebor ()        
Gsheen...

The early Vorwerks did not have hoses, but were light enough to swing around for above the floor cleaning. Our metal casting, molding, and stamping technologies are so much more advanced now. How light could we get a full-size upright to be? The back end of the wheel carriage would have to have enough weight to counter the pull of the nozzle on the rug so it would not pull the rear wheels up at all. The motor-fan unit could be very, very light. With the advances in motor technology, how small, powerful, and quiet could it be?

I suppose a full length hose could be included, or available for use as a tank-type unit, but with properly designed wand and tools, I see the almost complete elimination of the hose. A telescopic straight wand, a curved wand, a dusting brush, and a flex crevice tool, a floor/rug tool with a clip-on felt pad. The main tool would be an upholstery nozzle with a swivel neck with three slide on shoes, standard crevice tool, wide dusting tool, upholstery with stiff brush at the back, with red lint pickers behind the brush and in front of the opening.

With a super powerful, super quiet, super light unit, giving the belt lifter more leverage, and making the conversions from one unit to another easier, including the second motor unit to keep set up as a hand unit, I think Kirby could take the market by storm once again.


Post# 184529 , Reply# 29   6/6/2012 at 10:18 (2,853 days old) by kirbyloverdan (Egg Harbor Twp . NJ aka HOOVERLOVERDAN ❤️)        
That sounds nothing

kirbyloverdan's profile picture
like a Kirby at all , more like an improved Vorwerk which never really took off here in the states .

They made the Vorwerk based on what they thought a Kirby should be .

The new Kirby WILL be the answer and solution to all the gripes about the Generation series .

Besides the economy they are making sure it is perfect beforwe they release it .

Warren Buffet was asked if he would put them in retail stores and his answer was NEVER it was how his entire family always purchased Kirbys and he will never break that tradition .

Thats why he purchased the company .


Post# 184536 , Reply# 30   6/6/2012 at 11:46 (2,853 days old) by trebor ()        
Actually..

What I envision, in the floor-cleaning upright mode would look very much like a Kirby, or a Royal upright, but with inclusions of other improvements as far as weight, quietness, and ease of use. If nothing changes, the product remains the same. Think outside the box.

I doubt seriously if the new Kirby will address the issues of the G series. The Kirby engineers are not paying attention. If they were, they would have made some significant changes before now. I will say it again: For the next 15 years 5000 people PER DAY are turning 65 years old. This means smaller homes, less disposable income, less physical mobility and less need, desire, and willingness to purchase a cleaning system that costs in excess of $2000.00. At the other end of the spectrum are the Walmart shoppers who buy $50.00 Bissells. My mom has always had Kirbys, but her next vacuum will be something else. She has one (Kirby) on every floor, and in the garage, but also has a hand vac and an electric broom to supplement.

Kirby, your market is shrinking. Do something.


Post# 184607 , Reply# 31   6/6/2012 at 21:25 (2,853 days old) by vacman33 ()        
The real problem with Kirby

It wonít matter what Kirby does. Their sales will continue to fall. I feel the best thing they could do is change their name. I know most people think this is crazy but hear me out. Most peopleís complaint on Kirby is their sales tactics. When most people hear ďKirbyĒ they cringe. The reason for most of this is everyone knows a horror story of salesmen being in a home for 3 hours or the neighbor getting their machine for hundreds of dollars less. I believe the worst thing Kirby has done was the inventory building program. What it is if distributors purchase 600 in a year they get around 45 or 50 Kirbyís free. So what this has done is force the smaller distributors to sell machines at any cost to make their 600. This leads to them selling them cheap to one person and high to the next person who canít negotiate. And High pressure tactics. Kirby puts a price of $1349 on the box now for a new machine, yet most cover that up and retail the machine for $2500+. Iíve seen Sentrias sold for as low as $600 brand new out of the box. They stress numbers and nothing but numbers! Iím sure the changes they do make will have their fans and those who hate it. Itís the same with any vacuum. So by changing their name (which will never happen) will take away from the initial bad reaction when you say ďKirbyĒ. And change their sales model, always stress more volume, but get #ís the right way. Not by shady sales tactics. I know a distributor who sells between 20 and 50 machines a month. They make money, their salesmen make money and their customers are VERY happy. Yet Kirby threatens to cancel them if they donít buy at least 30 a month. So, what will happen they will place another distributor in their territory. Who will do WHATEVER it takes to sell that 100+ a month. And change the entire good name Kirby had in the community. Itís not the machine thatís the problem itís the management. So the next Kirby could be the best thing since sliced bread, but until they change their ways their market will continue to shrink.

Post# 184633 , Reply# 32   6/7/2012 at 02:13 (2,853 days old) by tolivac (Greenville,NC)        
DTD vacuum sales complaints

Why are some picking on Kirby--ALL OF THE DTD vacuum companies have had complaints filed against them.The way for the vacuum companies to fix this--is make the salesman or sales company EMPLOYEES of that vacuum company-so if any get out of line--they are fired.It is hard for the companies to do that with todays CONTRACTOR based system.The contractor system needs to go-and go back to employee system.And other factors--with cheap vacuums being sold just about everywhere-its hard for the high priced DTD companies to compete.
As a high end vacuum buyer-I would like to see LESS plastic in the high end DTD machines.After all the cheap machines are plastic-the plastic conveys a "cheap" image to buyers-and of course its less durable-and in the long term--less recyclable.Metal always has a recycle market.


Post# 184672 , Reply# 33   6/7/2012 at 10:07 (2,852 days old) by rugsucker (Elizabethton TN)        
DTD vacs

Any DTD company can have a quality vac but the PRE Aerus Electrolux had a better system in that the branches and equipment was company owned.All sales people were employees and there was a one price policy that any customer paid the same price for the same machine anywhere.But the bottom line is sales.When the Elux auditor drove up on a Monday and said call a locksmith you knew the old manager didn't get the sales as expected and another was on the way.

Post# 184676 , Reply# 34   6/7/2012 at 11:09 (2,852 days old) by gsheen (Cape Town South Africa)        
Tolivac

gsheen's profile picture

I think the reason that Kirby is been picked on as far as the horrible sales Is that Kirby is the most well know dtd vacuum company, Even around the worls. ask the average person what a tristar or Rainbow is and they won't have a clue but mention Kirby and everyone knows of those. 

 

As for the picking on Kirby's design , I personally think out of all the d2d designs it is the most impractical. Infact apart from some  Electrolux/ Aerus models  & vorwerk is there another upright d2d vacuum.

 

I personally prefer a Upright to a canister but If I had to make a choice out of all the d2d vacuums as my only vacuum I would go for the canister due to its ease of use and more versatility .  


Post# 184699 , Reply# 35   6/7/2012 at 15:28 (2,852 days old) by trebor ()        
The reason Kirby is so picked on...

They are more well known, and just about every other DTD brand has vanished, or is barely hanging on.

There was a time when being a vacuum cleaner salesman was an honorable profession, and a respected way to make a decent living.

The branch system was better in many ways because the people working there were checked out before they went out to the field. Freshly shaved, pressed clothes, shined shoes, clean breath and fingernails. And before they were allowed to be hired, they had background checks run. However, they were not employees, they worked strictly on commission. They were monitored, and held to standards of ethical behavior, but they were still independent contractors, commission salespeople. Kirby used to be the same, as was Hoover, and Airway, etc.

In all my sales experience with Kirby there was never a mention of proper behavior in the customers' home, ever. Guys in the van would get high. I reported a despicable instance of behavior a dealer actually boasted of, and was berated by the Divisional Supervisor for it.

In the last 30 years there have been over 30,000 complaints about the conduct of Kirby dealers in the home in the US. Very few distributors follow up. No reporter, as of yet, has thought to search the databases of all the municipalities across the country and do an expose`. Only sporadic stories are done, and the memory of them dies down. (That figure came from someone on the inside at Kirby, and I do not doubt her word)

It is not fair to tar every distributor with the same brush, but most of them care only about making money, and will let anyone sell Kirbys, figuring they will sell a few to family and friends before they quit. 60% of sales come from the warm end, as it is called, new recruits. A demo that goes longer than 90 minutes is just too long. In 90 minutes I could pull over 100 dirt pads, shampoo a carpet, clean a mattress, kill their cleaner, and write a contract. Longer than that is just too long.


Post# 184749 , Reply# 36   6/8/2012 at 03:11 (2,852 days old) by tolivac (Greenville,NC)        

For the breif time I sold TriStars-simply came to the prospects home clean-and in non formal clothes-formal clothes can frighten the customer and alert him you are a salesman-and doors closed in your face.Filter Queen-Healthmor studied this-and provide uniforms for the salesperson-Its kinda hard to give a demo in a suit and tie-remember you are showing a cleaning product-expect to get dirty.Most of the Kirby people I knew from years ago were professional people-and acted that way.They were not the "dreck" you see today.Again the "dreck" salespeople are trying to represent ALL DTD companies.I have read complaints filed against not just Kirby,but Rainbow,TriStar,'Lux,Filter Queen,Vortech Force,WaterMatic,and Miracle Mate.Most of the complaints were the machine was misrepresented and the salesperson was too pushy and didn't want to leave when the prospect asked them to and said they weren't interested in buying the cleaning system.
I can surely agree on demos that were too long.The TriStar training points that out-and I have training materials from other companies including Kirby-all suggested breif demos-and clearly showing the prospect what the cleaner can do,and how to use and care for it.Kirby wasn't the only one with dirt meters and pads-Filter Queen and TriStar did the same.the clear top lid for the TriStar.
Yes,Kirby is got to be the most well known of the DTD companies.I think TriStar made a mistake changing the name---when you started to show the machine--the prospect would ask--"What is TriStar?"I would tell them "Remember Compact-your Mom or Grandmother probably had one." then the customer would catch on.Name changing means more explaining on the salesmans part.I would mostly let the machine do the "talking" after letting the customer try it.Customers liked the "feedback" from TriStar-Compacts by seeing the dirt they just picked up in the bag after opening the lid.


Post# 184750 , Reply# 37   6/8/2012 at 03:16 (2,852 days old) by tolivac (Greenville,NC)        
Rude vac customers

One time a customer called from long distance to "see" the TriStar.But when George and I got to his house-about a two hour drive-he wouldn't let us in the house or even want to see the machine---I think if a customer calls or requests the demo-he should allow the salesman to demo the machine.So for vac or other DTD salesmen-there can be RUDE customers,too.

Post# 184774 , Reply# 38   6/8/2012 at 10:20 (2,851 days old) by trebor ()        
I was never more successful selling Kirbys...

than when I did it in a TUX...
"If I can use the Kirby in tux, how hard can it be...? Will that be check, credit card, or payment plan."


Post# 184934 , Reply# 39   6/9/2012 at 19:54 (2,850 days old) by kirbysthebest (Wichita, KS)        

kirbysthebest's profile picture
I don't have any comments re: the new Kirby, as I am sure whatever it is Kirby will have made sure it was up to their standards of Quality, Reliability and Performance.

I agree somewhat with Trebor, honestly Kirby has too many attachments. I have used everyone, but as I have stated before I don't care for the shampoo system. I always wonder when the garden tiller attachment will come out.

Anyway, I had a question. Where does one find the vacuum sales numbers?


Post# 184943 , Reply# 40   6/9/2012 at 21:33 (2,850 days old) by joshdonnell ()        
Well

I love my kirby shampoo system. It doubt it will ever go away.

Post# 188552 , Reply# 41   7/5/2012 at 16:48 (2,824 days old) by IL-Kirby-Fan ()        
Its Time...

I sure wish the new Kirby would come out, that or they would at least change the color and the name of the Sentria. The Sentria is the longest running Kirby and they're several years over due for a new model. Don't get me wrong...I love Kirby, but come on already...get something new out there and don't use the color gray on it!

Post# 188563 , Reply# 42   7/5/2012 at 20:13 (2,824 days old) by super-sweeper (KSSRC Refurbishment Center)        
Hey Guys,

super-sweeper's profile picture
I've got an idea for a new Kirby from reading thesse posts,I'll see about drawing a blueprint!

-Alex.


Post# 188565 , Reply# 43   7/5/2012 at 20:42 (2,824 days old) by kirbyloverdan (Egg Harbor Twp . NJ aka HOOVERLOVERDAN ❤️)        
I heard it`s

kirbyloverdan's profile picture
on it`s way very very soon .

I said what about 2014 and I was told it will be much sooner than that .

I was also told it was going to be completely redesigned and they have addressed

every problem and complaint that consumers have complained aboout for years .

I was told being a collector I and other vacuum collectors will be suprised and pleased .


Post# 188566 , Reply# 44   7/5/2012 at 21:05 (2,824 days old) by Trebor ()        
The 2014 model...

would more than likely be introduced late August, early September 2013, so just over a year to go.  It takes about three months to clear old stock, on average. Kirby likes to keep the selling of two models concurrently to a minimum. This is the alleged 100th anniversary, an exaggeration at best, since Jim Kirby's name did not appear on the machine until 1935. Fall 2012 is a wee bit early to introduce the 100th anniversary model, summer 2013 MAYBE. I will be very surprised if it is before that.


Post# 188578 , Reply# 45   7/5/2012 at 23:09 (2,824 days old) by IL-Kirby-Fan ()        
New Kirby

I don't care if they put it out next week and call it the 200th Anniversary edition. When Jim's name first appeared on the machine doesn't matter. A Kirby is a Kirby...get the new one out already! As for over stock on Sentrias they can strip them all down, save the part for their replacement part stock and melt down the aluminum to be cast into the new model. It's just time. I am Sentria'd out! So KIRBY CO...if you have your informants monitoring this page please take note that the Sentria has been sold to death-New Model Now!

Post# 188606 , Reply# 46   7/6/2012 at 07:43 (2,823 days old) by kirbyloverdan (Egg Harbor Twp . NJ aka HOOVERLOVERDAN ❤️)        
Why do you think

kirbyloverdan's profile picture
it will only be released as the 100th Anniversary model ??? Where did you come

up with that therory ?

Do you not remember when the G4 was introduced they did not wait to release it

until the 80th birthday . They just slapped an 80th Anniversary sticker on it .

I guess you will be suprised then because its gonna be

here sooner than what you think !


Post# 188607 , Reply# 47   7/6/2012 at 08:36 (2,823 days old) by trebor ()        
The G-4 was introduced in 1993, the 80th anniversary

being 2014. Vehicle introductions are always in the calendar year prior. On their charts, Kirby has listed the actual dates of production with the exception of the 'Generation III by Kirby' which was so-named because the Legend II was produced concurrently all the way through 1990. The G-3 was introduced in late 1989, but listed as 1991. If the Tech Drive failed in the marketplace, they would have had production of the tried-and-true model up and running.They attribute the Legend II as the only model produced during that time. I knew many old time Kirby salesmen.

 

There was serious talk of a color change before now, and as time crept along, it was not practical to have two new model introductions in so short a time.  The distributors who buy heavily will have a heads up so they can move old stock. The factory tracks serial # so the heavy buyers will start seeing their purchases delayed to level the playing field, so that light purchasers will not have an advantage in getting new machines sooner and leave the heavy hitters with overstock they need to lowball. 

 

"A Kirby is a Kirby"?  From 1935 on, true, however, prior to then, it was a Grasshopper, Vacuette, or Scott and Fetzer.  That's like saying a Mustang is really Chrysler because it was produced under Lee Iaccoca. It's Scott & Fetzer's history, so they can take a bit of historic license if they choose, but it it is technically inaccurate.

 

Dissemble and melt down already manufactured Sentrias? You must be joking. That is a decision that makes absolutely no economic sense whatsoever, for any reason.

 

 


Post# 188610 , Reply# 48   7/6/2012 at 10:07 (2,823 days old) by kirbyloverdan (Egg Harbor Twp . NJ aka HOOVERLOVERDAN ❤️)        
All true but

kirbyloverdan's profile picture
the first G4 was not labled an 80th Anniversary until a year after it was introduced.

I have the very first G4 and its not labled 80th so that`s why your therory of the
redesigned Kirby not being released until 2014 doesn`t make sense .

The new totally redesigned Kirby is on the way very very soon .

They realize they need a new machine but needed to work out all the bugs
because in this economy you can`t afford to introduce a new model and have
it break down .


Post# 188611 , Reply# 49   7/6/2012 at 10:09 (2,823 days old) by kirbyloverdan (Egg Harbor Twp . NJ aka HOOVERLOVERDAN ❤️)        
Kirby history

kirbyloverdan's profile picture
Model history
Ezee Vacuum Cleaner (1914-1919)
Vacuette Wireless (1919-1930)
The Vacuette Electric (1925-1928)
Scott and Fetzer Sanitation System (1928-1934)
Kirby Model 1C (1935-1937) Gray and Black
Kirby Model 505 (1945-1947) Gray, Black and Red
Kirby Model 508 (1948-1949)Gray, Black and Red
Kirby Model 509 (1949-1950) Gray, Black and Red
Kirby Model 510 (1950-1951) Gray and Red
Kirby Model 516 (1956-1957) Gray and Red
Kirby Dual - Sanitronic 50 (1965-1967) Sirrocco (Tan)
Kirby Dual - Sanitronic 80 (1967-1970) Avacado (Green)
The first model with a substantial redesign was the Kirby Classic.

Kirby Classic (1970-1973) Chocolate Brown w/ Gold Bag
Kirby Classic Omega (1973-1976) Rosewood Brown w/ Tan bag
Kirby Classic III (1976-1979) Red w/ Plaid bag
Kirby Tradition (1979-1981) Royal and Navy Blue
The Kirby Tradition was first Kirby model to feature disposable paper bags, notably later than other vacuum manufacturers.

Kirby Heritage (1981-1984) Medium Gray and Scarlet Red, the last Kirby to be fitted with the Sani-Emtor and now optional shake-out bag; introduces the Turbo Brush, Turbo Sander, and Turbo Groom
Kirby Heritage II (1984-1987) Black and Red w/ Gray and Red Kirby bag; introduces the Zippbrush, smaller rug nozzle and the new "Mini-Emtor"
Kirby Heritage II Legend (1987-1989) As Heritage II but with a design on the handle and with "Legend" on the belt lifter
Kirby Legend II (1989-1990) Maroon and Black w/ Maroon and Gray Kirby bag, handle design as Heritage II Legend but with new color scheme & with "Legend II" on the handle and the "Kirby" logo on the belt lifter


Another substantial redesign from the ground up, introduces the patented TechDrive Power Assist self-propelled feature which eliminates 90% of the effort required to move the Kirby back and forth.
Kirby Generation 3 (1990-1993) Alabaster White and Gray w/ Gray stripes on bag and handle
Kirby G4 (1993-1997) Stone Gray and Periwinkle Blue w/ G4 pattern on bag; introduces the patented Micron Magic filtration system
Kirby G5 (1997-1999) Burgundy and Gray w/ G5 pattern on bag
Kirby GSix, G2000, and G2001 (1999-2002) Black Onyx, Yellow and Gray w/ G Six pattern on bag; introduces the patented and redesigned Micron Magic HEPA filtration system
Kirby Ultimate G (2002-2003) Twilight Gray and Yellow w/ Ultimate G pattern on bag
Kirby Diamond Edition (2003-2006) Twilight Gray and Yellow w/ Diamond Pattern on bag and handle
Kirby Sentria (2006-Present Day) Gray and Red w/ Sentria pattern on bag; different handle shape and belt lifter modification




This post was last edited 07/06/2012 at 10:33
Post# 188612 , Reply# 50   7/6/2012 at 10:27 (2,823 days old) by joshdonnell ()        
Dan

Generation 3 was the start of tech-drive not legend 2.

Post# 188613 , Reply# 51   7/6/2012 at 10:31 (2,823 days old) by kirbyloverdan (Egg Harbor Twp . NJ aka HOOVERLOVERDAN ❤️)        
When did I say

kirbyloverdan's profile picture
that Josh ? I know the G3 was the first tech drive I have the very first one NIB >

Post# 188618 , Reply# 52   7/6/2012 at 11:23 (2,823 days old) by IL-Kirby-Fan ()        
Dan

Your post said to expect the new model very very soon. How very very soon would you say?

Post# 188620 , Reply# 53   7/6/2012 at 11:47 (2,823 days old) by trebor ()        
The Heritage II

initially had the wide Classic type nozzle and the mini-emptor and the Zipp brush. Did the switch to the more streamlined nozzle happen before the name change, or concurrent with it?


Post# 188624 , Reply# 54   7/6/2012 at 12:09 (2,823 days old) by kirbyloverdan (Egg Harbor Twp . NJ aka HOOVERLOVERDAN ❤️)        
Brad

kirbyloverdan's profile picture
I was just told very very soon and when I mentioned the anniversary she said oh it will be way sooner than our anniversary and everyone waiting will be quite pleased with its release .

Trebor , concurrent plus they offered the 500 series head to customers who did not like the wide head .


Post# 188630 , Reply# 55   7/6/2012 at 13:43 (2,823 days old) by trebor ()        
Very very soon...

could be three months from now, or it could be the anniversary. We have been down this road of speculation before a time or three, with supposed information from the inside. We have seen patent drawings, heard rumors of people seeing the new machine, etc.  Unlikely, but this still could be just a color change on the Sentria. I have not heard anyone say specifically that the new model introduction that is supposedly coming 'very soon' will be the long-anticipated redesign.  There is only one hundredth anniversary. Why would they launch it prematurely and not close to the century mark? It seems anti-climactic. In any case, if Kirby follows what they have done in the past, the production of the old model ceases about 90 days before the introduction of the new. Large distributors have been known to ship overstock back to the factory so it can be sent out to other distributors without revealing that these machines had already been shipped to another distributor first. Kirby wants the new model to arrive everywhere as close to simultaneously as possible, with as few old machines still for sale as possible. This is why all the secrecy surrounding a new model release.  If this one is the big change, I'd think they would want it to be the 100th anniversary.

 

 


Post# 188639 , Reply# 56   7/6/2012 at 14:49 (2,823 days old) by kirbyloverdan (Egg Harbor Twp . NJ aka HOOVERLOVERDAN ❤️)        
Kinda hard to

kirbyloverdan's profile picture
release it nearest to the anniversary date when many distributers are pissed and many are leaving Kirby .

Kirby has to release this model before 2014 or risk losing people to sell them .

From what I was told they can`t wait until 2014 to release it .

So I guess we shall find out soon enough !




This post was last edited 07/06/2012 at 16:10
Post# 188652 , Reply# 57   7/6/2012 at 17:20 (2,823 days old) by floor-a-matic (somewhere)        
VERY RARE blue Kirby?

How rare is this Kirby & how long did this model in production?

I wonder if this is a 516 or 560?


Post# 188653 , Reply# 58   7/6/2012 at 17:21 (2,823 days old) by Trebor ()        
Distributors are pissed for many reasons...

One of the biggies is that when people purchase supplies on-line the local distributor receives NOTHING, Zippity Freakin' Do-Dah!

A distributor who has been successful will not leave over lack of a model change. That may be the excuse, but there are distributors are still making a living selling the Sentria.

 

There is not a commission schedule for bags and accessories like there used to be with Electrolux, so dealers could develop a base income that helped them through periods of low sales. Kirby even now has shampoo for extractors! It's true.  So many cleaning products that could add to the dealer's bottom line, and the distributor's, but nothing is in place. And what about factory rebuilds? The salesman and the distributor should make a few bucks off of those as well. What about an extractor carpet cleaner? People do buy them, even people who have Kirbys.  Why not have one of Kirby quality? Why not a revival of the straight suction nozzle they had on the pre-508 machines with all the hard surface floors everywhere?  Yes, distributors have reason to be angry, but the delay of a new Kirby is just the tip of the iceberg that has been melting for a long time now.

 

I don't know what is spring push month in the Kirby Universe these days, but I think February, March, or April is when the new model will be introduced. The 100th anniversary model in 2013 is believable. "So fantastic, they couldn't wait any longer!"  I will be very surprised if it is introduced within the remainder of the calendar year of 2012.


Post# 188756 , Reply# 59   7/7/2012 at 11:09 (2,822 days old) by IL-Kirby-Fan ()        
Distributors

I don't think Distributors are angry, most make decent livings. I think they're just bored and ready for a new model to market.

Post# 188760 , Reply# 60   7/7/2012 at 12:03 (2,822 days old) by trebor ()        
Brad...

Have you ever sold Kirbys, or been a Kirby distributor? Back a few years, I sold G4s, a lot of them.  I did training for my distributor.  SOME distributors make a good living, and some of those deserve to.  Some do not.  Ethics, for many distributors, not all, but many, take a backseat to profit. I have seen it. I was on track to be a Kirby distributor three different times. Ultimately, I could not stomach the lack of ethics in the Kirby structure.  They talk a good game, but nowhere, at anytime did I ever hear a distributor say things like "Illegal drugs have no place in my organization." or "A demo is not a date. Keep your clothes on and keep your personal life out of your professional life."   From what I witnessed, those things need to be said, and said regularly.

 

Trust me, even distributors who are successful feel cheated out of revenue from bags, belts, rebuilds, and accessories sold via the internet in their territory. And there is not a regular factory sponsored program for selling Kirby cleaning products and solutions. It is a revenue stream that would be grown to undreamed of heights if the distributors were to receive compensation for it. And it would help struggling dealers by giving them opportunities to sell additional products to their customers, including family and friends who did not purchase a Kirby. 

 

The average longevity of a distributor is key. Many do not last very long. Some do, many do not. It takes more than sales ability to be a good distributor. In fact, often the very traits that make the highest unit volume salesmen make for unsuccessful distributors, because they lack the interpersonal skills that make them good developers of future distributors.  Distributor development is pretty much a 'sink or swim' technique.

 

 


Post# 188764 , Reply# 61   7/7/2012 at 12:19 (2,822 days old) by IL-Kirby-Fan ()        
Yep

I was a Kirby dealer for several months and still work for a Kirby Distributor presently I work in the office. I am the Service Master, Inventory Control Manager and Personal Assistant to the owner.

I agree there are a lot of unethical things that go on in a lot of Kirby organizations, and a lot of things do not belong in the work place. I happy to say the office I work in is one of the better organizations. We up hold very high moral and ethical standards and represent the Kirby Company in a positive, respectful and appropriate manner. But I do know of other distributors around this area of the country who leave a lot to be desired so I do know what you mean.



Post# 188794 , Reply# 62   7/7/2012 at 14:21 (2,822 days old) by trebor ()        
Brad...

I am happy to hear things are going well for you, and your distributor is one of the good guys.


Post# 189125 , Reply# 63   7/9/2012 at 09:58 (2,820 days old) by IL-Kirby-Fan ()        
Thanks!

So you said in one of your posts that a Kirby Demo is not a date and to keep clothes on. There's gotta be a story there.

Post# 189132 , Reply# 64   7/9/2012 at 11:54 (2,820 days old) by trebor ()        
Brad...

There is a story there, and it is not pretty. It involved gross misconduct on the part of a young dealer, the outright congratulatory approval of every other person (all male, thankfully) in the van, the verbal abuse of me by the Divisional Supervisor, and the turncoat undeserved dressing down by my distributor of me and the area distributor I was helping to get started.  I told my distributor I was going to address this issue with the D/S and he approved. He then cowered liked a whipped pup before the D/S's wrath.

 

I drove 50 miles each way each day to work. I earned 3000.00 of which I never saw a dime. And while I am venting, the AD rode me in front of a class of new recruits about being upset over the loss of my dog of 16 years. I cried my eyes out in the vet's office, then sucked it up and went to work because we had a huge turnout from the ad. The third time he opened his mouth, I let him have it. I said 'Look, you coke-snorting, gin-swilling, skirt-chasing, low-life son-of-a-whore. I had my dog longer than you had all three of your ex-wives put together!"  I stayed until the turnout weekend was over for the sake of the recruits, but it was over. I was not getting paid, the AD was showing up hungover, and I had had it with the entire management structure.  The in-depth details of what happened in the house are sordid indeed, and are not suitable for sharing here, although the dealer eagerly shared them with the encouragement of the van crew. Serious TMI, and not boasting, given his appearance and aroma after the encounter.


Post# 189167 , Reply# 65   7/9/2012 at 14:49 (2,820 days old) by IL-Kirby-Fan ()        
WOW!

Scandilous!

Yeah, my office is nothing like that thankfully.

Anyway, yeah I sure hope the new Kirby comes out soon.


Post# 189188 , Reply# 66   7/9/2012 at 15:51 (2,820 days old) by trebor ()        
Sorry, Brad...

if you were expecting an amusing, slightly titillating, humorous anecdote. It was, and it is scandalous to this day.  These behaviors reflect badly on the Kirby name and its representatives.


Post# 189301 , Reply# 67   7/9/2012 at 21:57 (2,820 days old) by kirbyloverdan (Egg Harbor Twp . NJ aka HOOVERLOVERDAN ❤️)        
I always was taught

kirbyloverdan's profile picture
when you work for a company you NEVER speak bad about any another company or

competition even if you know it is true .


Post# 189302 , Reply# 68   7/9/2012 at 22:17 (2,820 days old) by Trebor ()        
Dan...

Keeping secrets under the guise of confidentiality is what allows these kinds of incidents to continue. I relayed factual occurrences while not revealing any names or dates.  Revealing names, dates, and places serves no purpose now because those people are no longer in the Kirby business, but they made a lot of money undeservedly off the backs and feet of hardworking people. I lost three thousand dollars, and had, and still have no recourse. That is a substantial sum of money, at least it is to me. The refusal of many distributors to adhere to and uphold standards of ethical conduct has been the number one issue in the Kirby business for a number of years. They need much higher ethics much worse than they need a new model.


Post# 189303 , Reply# 69   7/9/2012 at 22:27 (2,820 days old) by kirbyloverdan (Egg Harbor Twp . NJ aka HOOVERLOVERDAN ❤️)        
Sorry about your loss but

kirbyloverdan's profile picture
I still beleive :

Be above the fray; be the class act.

You can get down and dirty with your competition but you end up covered in dirt.

By staying above this type of marketing, you look like a class act and you donít

end up promoting your competitors.


Post# 189310 , Reply# 70   7/9/2012 at 22:58 (2,820 days old) by Trebor ()        
I am not in competition with any Kirby office, or any DTD

operation. I say nothing about my competitors. There is a huge difference between competing business bad-mouthing each other and addressing an issue that is endemic and nearly, but not quite pandemic.  It's more than a difference, it's a quantum jump, a paradigm shift. The real issue is that too many distributors go along rather than speak up for fear of being thought a 'goody two-shoes' as the epithet goes.

 

"All that is necessary for the triumph of evil is for good men to do nothing," Edmund Burke

"I shall assume that your silence gives consent" Plato

 

For speaking out, I got the black eye from those who should have defended their personal integrity, the honor of their chosen profession, and the good name of their company, and I am the one whose personal integrity is still being questioned?  Something is terribly wrong with this picture.  Every act of impropriety or dishonesty makes it more difficult for honorable dealers to make a living in the Kirby business. 


Post# 189398 , Reply# 71   7/10/2012 at 16:35 (2,819 days old) by IL-Kirby-Fan ()        
Ok, so the subject kinda drifted...but...

Does anyone have any actual information on the release of the next model Kirby? You don't have to reveal your sources just the information. I am just very anxious for it to come out. I can't wait.

Post# 189410 , Reply# 72   7/10/2012 at 19:54 (2,819 days old) by Trebor ()        
Brad...

Every day is one day closer. It won't be any longer than 14 months, and according to Dan, sooner than that. I think spring of 2013, so if it were mid March, it would be six months.  If it is going to be yet this year, logically Kirby would choose a good time, after school starts, and before the election and before the holidays, October would make it 90 days.  There are a lot of people very worried about their jobs in addition to those who are unemployed and under-employed. $2000.00 plus cleaning system not a high priority for those people.  I am sure Kirby is paying very, very close attention to the statistics to time the launch of the new machine for the highest success.

 

 


Post# 189509 , Reply# 73   7/11/2012 at 12:43 (2,818 days old) by IL-Kirby-Fan ()        
True

Lets hope for 90 days, lol.




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