Thread Number: 15835
Which vacuum brand is the most reliable/reputable?
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Post# 168721   2/7/2012 at 19:24 (2,978 days old) by GM1982 ()        

There are so many vacuums brands, just like other appliances, however which vacuums truly work the best, are durable and are easy to find?

Hoover, Oreck, Dyson, Miele, Aerus, Sebo, Riccar, etc.

Post# 168725 , Reply# 1   2/7/2012 at 20:03 (2,977 days old) by bagintheback (Flagstaff, Arizona)        

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Are you asking about what is currently for sale today?

For department stores brands, I'd have to say either Dyson and some Hoovers. Most of their models can last a decade or so and both clean well. I practically abuse my Dyson DC14 and I have no doubt it will last me 10 years.

Department store vacuums are quite cheap anyway, so I'd rather have a brand I get in a vac store. Riccar, Sanitaire and Royal come to mind. They are use metal parts and are biased off time-tested designs. Santiare probably gives you the most for your money, but Riccars and Royals are excellent carpet cleaners.

Now if you are referring to contemporary machines in general (Post-1980) I would have to say Hoover. Even the cheap Hoover Elites last 20 years. I have yet to find a Hoover that doesn't clean well.

Post# 168728 , Reply# 2   2/7/2012 at 20:32 (2,977 days old) by kirby (passadena md)        

DYSON or kirby :)

Post# 168735 , Reply# 3   2/7/2012 at 20:40 (2,977 days old) by eurekaprince (Montreal, Canada)        

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Consumer Reports constantly polls members and readers on their experiences with the products they have bought. Here are the latest results from their questionnaire regarding brand reliability for vacuum cleaners:

Kirby was among the least repair-prone brands of upright vacuums while Simplicity and Riccar were among the more repair-prone. Among canister brands, Dyson and Kenmore were among the least repair-prone and Electrolux was most repair-prone. That's what we found when we asked almost 96,000 readers who bought a vacuum between 2007 and 2011 about their experiences. The graph shows the percentage of models for each brand that were repaired or had a serious problem. Differences of less than 4 points aren't meaningful, and we've adjusted the data to eliminate differences linked solely to age and usage. Models within a brand may vary, and design or manufacture changes might affect future reliability. Still, choosing a brand with a good repair history can improve your odds of getting a reliable model.

For canisters:

Dyson 8%
Kenmore 8%
Miele 11%
Hoover 13%
Electrolux 17%

For uprights:
Kirby 3%
Kenmore 6%
Dirt Devil 6%
Dyson 7%
Bissell 7%
Eureka 8%
Oreck 9%
Hoover 10%
Panasonic 10%
Riccar 13%
Simplicity 13%

Post# 168741 , Reply# 4   2/7/2012 at 20:59 (2,977 days old) by joshdonnell ()        

i would say miele not riccar

Post# 168753 , Reply# 5   2/7/2012 at 22:05 (2,977 days old) by sebo_fan (Scotland, UK, member AKA ukvacfan, & Nar2)        

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In Which's recent tests, SEBO was number 1 for uprights, Miele was number 1 for canisters, Bosch was number 1 for their larger appliances. The Germans are just taking over!

Post# 168757 , Reply# 6   2/7/2012 at 22:10 (2,977 days old) by pinkge (Indianapolis,Indiana)        
I will...

take my Sebo Felix and would purchase another one.They deep clean and are so versital cleaner. Michael

Post# 168769 , Reply# 7   2/7/2012 at 22:47 (2,977 days old) by broomvac (N/A)        
Big 3 for reliability:

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Post# 168797 , Reply# 8   2/8/2012 at 05:32 (2,977 days old) by tolivac (Greenville,NC)        

And another for reliability-NSS M1-The NSS folks have an M1 machine in their factory lobby that is over 50 yrs old and still works-they will even take it out of its display case and demo it.The NSS machines are the easist to service-brushes in minutes,fan replaced in minutes,even the bearings-with an arbor press-30 min job.

Post# 168812 , Reply# 9   2/8/2012 at 10:14 (2,977 days old) by gottahaveahoove (Pittston, Pennsylvania, 18640)        
Let me see..... what would I say!!

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Being that thee are 300 HOOVERS in the house... And, we ALL know, any N CAnton HOOVER, (Convertible, Constellation), etc are still runing very well. Some of the newer ones are ok too. I've HAD to run "other" vacuums (for various reasons). Wasn't thrilled.

Post# 168813 , Reply# 10   2/8/2012 at 10:37 (2,977 days old) by twocvbloke ()        

Having a lot of one thing doesn't make it reliable... ;)

Sanitaires & Eurekas, Kirbys, Compacts & Tristars, long lived and reliable, proof that very few design changes over the years is better than radical alterations and modification (well, maybe not so for Kirby, but they still use the same basic design)... :)

Post# 168818 , Reply# 11   2/8/2012 at 11:38 (2,977 days old) by baglessball ()        

Everybody says Kirby is reliable, I'm not doubting it. But do think that most cleaners would be of they were sold with annual tune-ups.

Sebo have been one of the most reliable uprights cleaners I have seen. I used to use them cleaning NHS hospitals/clinics and they suffered some major abuse, but keep going..

Post# 168819 , Reply# 12   2/8/2012 at 11:50 (2,977 days old) by GM1982 ()        

I heard about Sebo, however, most places do not sell them. Seems just online. Which one's are well known, that people are aware of? How are the Aerus or Pro Teams? I see them in my gym

Post# 168820 , Reply# 13   2/8/2012 at 12:27 (2,977 days old) by massagemiracle ()        

In my own opinion I believe that just about any make or model will last the test of time. As long as its taken care of, maintainanced it will last.

But I have seen some run into the ground, never taken care of that will last also. They just won't die and thats Kirby, Miele, Electrolux (original), Hoover (original).

Post# 168860 , Reply# 14   2/8/2012 at 18:08 (2,977 days old) by sebo_fan (Scotland, UK, member AKA ukvacfan, & Nar2)        

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GM1982 - the older SEBO uprights are basically the same and go under the Windsor vacuum branding (commercial cleaning company.) Also there's

Post# 168870 , Reply# 15   2/8/2012 at 18:49 (2,977 days old) by floor-a-matic (somewhere)        

Anything is reliable if taken care of; I say are the MOST reliable:
Filter Queen
Hoover (some models)
Royal (some models)
Kenmore/Sears (some models)

& the LEAST reliable:
Shop Vac
Euro Pro

Post# 168915 , Reply# 16   2/8/2012 at 23:05 (2,976 days old) by RainbowD4C (Saint Joseph, Michigan )        

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Kenmore in the consumers reports I have always found to get a good rating. While they are not the se quality like those of the 70's 80's and 90's (my favorite time periods) they still come with some great features. While I can't speak for everyone I thin a lot will agree that speciality brands like Rainbow, Aerus/Electrolux, Kirby that type of thing will always be a good bet. If you are going for store bought stick with the names that are household names like Hoover and Eureka.

Post# 168920 , Reply# 17   2/9/2012 at 00:26 (2,976 days old) by 1996kirbyg4 ()        

if you are talking about cleaners sold at stores, then i would probably have to say dyson as long as you take care of it. they are good machines, not very heavy[especially the smaller models]. and do a great job at cleaning you're carpets.

Post# 168927 , Reply# 18   2/9/2012 at 01:40 (2,976 days old) by beerad (Beautiful Vancouver BC)        
what about..

the good old trusty bullet proof FILTER QUEEN?

Post# 168937 , Reply# 19   2/9/2012 at 05:36 (2,976 days old) by venson ()        
The one you take care of . . .

I presently have a Miele Capricorn that serves quite well. However, I have never had a machine I bought new -- cheap or pricey -- die on me in inordinate time. I think a vacuum's track record depends a lot on reasonable care AND use by it's owner and also being in tune with the machine. That said, I have noticed a drop in regard to quality -- and standards -- by a lot of vac makers that we once depended upon for affordable cleaning equipment.

It should always also be considered that as many manufacturers outsource re components comparisons can be dubious. Does my Bosch really "out clean" your AEG when they both use the same Wessel Werks tools and Amtek motors?

As well, I've seen the most touted brands end up on the trash heap because users assumed the bigger the name, the higher the price, the less they had to concern themselves with. So very wrong.

It's my strong belief that if bags aren't used until jam-packed and filters are regularly cleaned or replaced before they just downright clog up you get longer life and reliability out of your machine. This also applies to bagless machine for which I'd add you should always keep an eye open as to debris mucking up the cyclonics process. If the air in that area isn't flowing properly you definitely will find dust gathering more quickly than usual on filters.

Post# 168939 , Reply# 20   2/9/2012 at 06:07 (2,976 days old) by sebo_fan (Scotland, UK, member AKA ukvacfan, & Nar2)        

sebo_fan's profile picture
Nice to see you on here Venson!

Post# 168946 , Reply# 21   2/9/2012 at 06:58 (2,976 days old) by jmurray01 (Scotland)        

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For vintage - Hoover.

For modern - Electrolux.

Post# 168952 , Reply# 22   2/9/2012 at 07:52 (2,976 days old) by countryguy (Astorville, ON, Canada)        

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What kind of vac is your avatar?


Post# 168954 , Reply# 23   2/9/2012 at 09:14 (2,976 days old) by henriquesousa7 (California)        

I Would Have To Say Sanitaire!

Post# 168966 , Reply# 24   2/9/2012 at 11:52 (2,976 days old) by Trebor ()        
I would have to say....

Lindhaus. They are used in the healthcare industry. The Healthcare Hepa Pro has:

1) ease of use: flat under a bed with brush contatcting floor/carpet, handle on body for stairs, mattresses

2) lightweight: 14lb w/ 12" nozzle

3) Verastility: OBT, removeable nozzle and handle, can carry as a 9lb portable, can use with a bare floor nozzle that will still stand upright.

4) Durability: motors rated for in excess of 1400 hours of use. Auto shut of for both motors.

5) high filtration: almost HEPA, can be upgraded to true HEPA

Inexpensive to maintain, 10 biodegradeable bags for $17.00

Post# 169018 , Reply# 25   2/9/2012 at 19:39 (2,976 days old) by GM1982 ()        

What do you think of the Aerus Guardian Upright?

Post# 169032 , Reply# 26   2/9/2012 at 21:10 (2,975 days old) by venson ()        
@Gary . . .

Hi Gary,

My avatar is the Lux "Intelligence". It's manufacturer is Lux International, part of a European conglomerate I believe. I have been trying to get hold of one employing 120-volt A/C current level since I first saw it's predecessor, the Lux Chrome.

I actually tracked down a salesman -- in the Bahamas no less -- but it was a no go as he would have had to order several from the company to sell me the one machine I wanted. Also, they are not under the radar as far as Aerus goes. There's some sort of territorial agreement between them I'm told. It's web page is below and I've attached an additional YouTube URL.



Post# 169054 , Reply# 27   2/9/2012 at 23:46 (2,975 days old) by powermate1970 ()        
just my 2 cents worth

alot of the older machines are pretty reliable with care, but, just because they are still running as good as new, doesn't mean they were good carpet cleaners when they were new. For a good carpet cleaning upright, eureka/sanitaire, kirby, and royal are "tops" in my book.

Post# 169073 , Reply# 28   2/10/2012 at 07:13 (2,975 days old) by countryguy (Astorville, ON, Canada)        

countryguy's profile picture
Thanks Venson,

It is a nice looking machine. I like the fact that it has a regular handle instead of the pistol grip type and I also like the look of the woven hose. From the video link attached, it appears to have been built with good filtration too.



Post# 169080 , Reply# 29   2/10/2012 at 08:23 (2,975 days old) by Trebor ()        
The Guardian upright...

is respectable on all counts, however, I believe it to be more expensive than the Lindhaus, and it lacks a height adjustment. Overall, I much prefer the Lindhaus.

Post# 169100 , Reply# 30   2/10/2012 at 12:56 (2,975 days old) by GM1982 ()        
Lux & Lindhaus

I don't think I've ever seen that Lux in an Aerus store in the U.S., it must be available in Europe or something, nice machine though. I visited Linhaus site, looks durable, however, I haven't come across any local vacuum retailer selling them, at least in Long Island, NY

Post# 169104 , Reply# 31   2/10/2012 at 13:45 (2,975 days old) by ralph123 (Little Rock, AR)        

Certainly there are vacuums with serious design flaws (e.g. Hoover dual brush roll with plastic gears). However, I suspect most vacuum failures are due to bad behavior on the part of the user rather than manufacturing defects.

Post# 169123 , Reply# 32   2/10/2012 at 17:46 (2,975 days old) by KirbyDS80 (California)        
Kirby and Royal

are pretty reliable machines. Dyson i'm a liitle skeptical about as we get them in the shop alot with broken parts, burned up motors etc, and I've read a ton of complaints on them. I've never personally used one, but from what I've read I'd stay away from them if all possible. Your best bet would be a Kirby or a Royal if you can find one in good shape which would probably outclean a Dyson.
And that's my 2 cents worth,

Post# 169136 , Reply# 33   2/10/2012 at 18:57 (2,975 days old) by bimmer740 (Long Island, New York)        

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I think that Miele, Sebo, and even the new machines from Aerus/Electrolux are very reliable. My Renaissance is from 1994 and it still runs and looks like new, as does my Epic 6000. For canisters Lux tanks are fairly easy to service and they have a long history of being able to take a beating and keep on going.

In my opinion probably the most reliable machine you can purchase new today is a Kirby. I've never had a problem with any Kirby I have ever owned and they can easily be repaired or rebuilt. And just how many vacuum manufacturers today will rebuild your vacuum so its almost new? I certainly canít think of any other company that does that.

Post# 228344 , Reply# 34   4/14/2013 at 08:17 (2,546 days old) by Ultimatevacman ( Leeds, West Yorkshire, UK)        

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Has nobody mentioned Numatic? ;)

Post# 228353 , Reply# 35   4/14/2013 at 09:28 (2,546 days old) by sebo_fan (Scotland, UK, member AKA ukvacfan, & Nar2)        
Here's a long answer - be warned!

sebo_fan's profile picture

No - and simply because Numatic isn't yet an international brand. As a fan of Numatic, I think Numatic are Britain's best kept secret but you have to bear in mind that they only arrived in the U.S not so long ago and aren't available in other countries as much. One could plainly argue and say the same about the U.S only brands like Riccar or others, so collecting data on Numatic as a worldwide brand would be more difficult. 


Also I see Sebo and Numatic as commercial brands as opposed to wholly domestic - that and a lot of the other commercial brands that are seldom mentioned unless they offer a domestic market range as well like Sebo and Numatic.


Numatic did make it to the number 3 or 4 top spot below Miele for reliability as far as I can remember when I was a member of Which, though a lot of members moaned on the forum regarding Which's last test results for the Henry when the marked it down on performance. I was also one of those moaners as Which had clearly not tested the Henry properly yet were typical of marking it down because of their lack of clarity and intelligence. They did the same with the Sebo D2, not being able to find a bag fill indicator when the window is clearly viewable behind the hose on top of the machine - and Which rarely change their findings!


That's the trouble with asking a question like "what is the best" as there are so many variables to take into account, not just what the "official" testing organisations say. Whenever I've gone into a leading franchise and say that I want a cylinder vacuum, most sales people point me towards a Henry if I want to go the bagged route or Dyson for bagless. Again its a sales strategy but its also one based on real life sales per company and what people readily recognise. 


The main issue I've found in the past when recommending Sebo's K series to UK buyers is that they don't want to go with the brand because they don't recognise the brand and automatically fear spares aren't going to be as widespread available. 


Post# 228354 , Reply# 36   4/14/2013 at 09:33 (2,546 days old) by Alexhoovers94 (Manchester UK)        

alexhoovers94's profile picture

well we all know what the Number 1 upright was up until the late 90's




Gives me great pleasure to say that. :P

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