Thread Number: 14266
Kirby sentria
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Post# 150801   9/7/2011 at 19:07 (4,604 days old) by gsheen (Cape Town South Africa)        

gsheen's profile picture

Can any one tell me what the kirby sentria sells for in the USA.

 


Post# 150808 , Reply# 1   9/7/2011 at 19:31 (4,604 days old) by twocvbloke ()        

Pick a figure between $800 and $2400 and you have the answer... :S

(That's from a salesman of course, seeing how you can't get them new any other way)


Post# 150809 , Reply# 2   9/7/2011 at 20:03 (4,604 days old) by Brandon_W_T ()        

Or you can find em for free.

My friend just picked up a sentria in the trash. It was left in the rain. Bag was completely rotted away, and machine was rusted on bolts and where handle connects to machine. Not a scratch or imperfection on the bumper, housing, or fan.

He put $80 of new parts & work in it (bag, cord, brush roll, handle, connector where the handle goes into etc) and had it completely buffed out. Looks brand new.


Post# 150831 , Reply# 3   9/8/2011 at 00:44 (4,604 days old) by gsheen (Cape Town South Africa)        

gsheen's profile picture

They cost the equivalent of $ 3700.00 here, its insaine .

I am not very impressed with it we have had a few in the shop always with a busted fan , their are allot for sale secnd hand aswell.

why couldn't they just stick with the legend and herritage 2


Post# 150845 , Reply# 4   9/8/2011 at 05:11 (4,604 days old) by kirbymodel2c (Nottingham, England)        
Hi

kirbymodel2c's profile picture
Hi Gareth, when you say. "why couldn't they just stick with the legend and herritage 2" Well I suppose the simple answer is technology moves on.
The Sentria has a better proformance than the Heritage II etc and quiet a few other other benifits over the H2s and L2s. One of the benifits of a H2 and L2 is there lightier to pick up.

I'm suprised that you get many later G series coming in for new fans.
I and other vac shops/Kirby serivce agents in the area get very few later series models come in with broken fans. Its normally the G4 and back that you get in with broken fans. (The grey lexan type)

Chat later James:o)


Post# 150852 , Reply# 5   9/8/2011 at 05:41 (4,604 days old) by gsheen (Cape Town South Africa)        

gsheen's profile picture

Hi James

 

yes but you must remember this is africa we are talking about, if its on the floor it will get vacuumed up , what ever it is.

 

I am not a big fan of new , post g series kirby's I think they are very over priced and prefer a royal. I also find the latter g series models to be less reliable to the l1l2 h1h2 models . and for what you are paying I would expect better quality. In south africa you can by  6 dc25 vacuums for the price of one kirby or 9 miele cat & dog models.

 

I get so many g3's and g4's in for motor failior but a old legend will only come in for noisy bearings.

 

I just think like every thing else they aren' made like they used to be but they charge more , much more

 

Just my personal experiance 


Post# 150853 , Reply# 6   9/8/2011 at 05:48 (4,604 days old) by tolivac (Greenville,NC)        

Again,we gets LOTS of later,and Sentria model Kirbys out my way for fan replacements.The plastic fans(doesn't matter what kind of plastic it is) just really don't hold up unless you are careful what you pick up-For those folks"whatever is on the floor gets picked up"that leads to eroded and busted fans.sometimes even LIVE objects get picked up from the floor-like mice and baby snakes.

Post# 150858 , Reply# 7   9/8/2011 at 06:20 (4,604 days old) by gsheen (Cape Town South Africa)        

gsheen's profile picture

had that two , I had one yesterday were the fan had melted into a mess but had become of shape so the vibrations cracked the main housing and bearing support.

 

As I said I prefer the royals , just as reliable but a quarter of the price and I think better looking .

 

Any vacuum can break especially if you don't look after it , my problem is not with the machine but rather the marketing department. I think they charge way to much for the machine


Post# 150862 , Reply# 8   9/8/2011 at 06:49 (4,604 days old) by KirbyLover (Louisville Kentucky )        
weight?

Does a Sentria weigh much less than a G5? Cause my G5 is heavier than my Heritage or other 'Classic' Kirbys. I have never used a Sentria I can only compare the G series (G3/G4/G5 to be specific) to the Heritage or HII and I find I like using the Heritage more. While tech drive is nice, I feel it's only useful on a large, flat, carpeted area. I have no problem pushing my Hertiage around, and got a canister for upstairs, the G5 is now up for sale.

Post# 150864 , Reply# 9   9/8/2011 at 07:29 (4,604 days old) by kirbymodel2c (Nottingham, England)        
Hi...

kirbymodel2c's profile picture
Hi Rex. I've never heard of animals like mice and snakes being picked up here in the UK. Maybe spiders,bettles etc...

I Disagree with you Gareth that the latter G series are less reliable than the H2s and L2s. Early G series G3,G4 had a few motor issues which got sorted out.
Looks wise are always comes down to personal taste. I'm not that keen on some of the newer Royals.

And why kirbys are expensive it don't mean there over priced.
Value is what individual puts on it. I know of lots of custmers who feel they have had good value for there money from there kirbys. Also I have seen customers who complain that they have had poor value for money for the cheaper end of the market (£95-£395)

Hay ho.

James:o)


Post# 150866 , Reply# 10   9/8/2011 at 07:35 (4,604 days old) by gsheen (Cape Town South Africa)        

gsheen's profile picture

take Your g5 give it led lights , smooth all tha corners of the light housing making it rounder, put a new fan design on, a much more shinny handle with cheaper plastic, fit a cheap plastic chrome belt lifter ( that feels like it will break every time you use it and loks like the plastic found on cheap chineese toys   oh and change the colour , you have a sentria.

same weight same machine slightly different face , oh and they changed the armiture to give a little more power.

 

Sorry to all you guys who Love Kirby's But i really think the sentria was a poor model. I would rather use any other kirby to clean up my house than a sentria 

 

That is just my opinion though, I haven't had so many of a particular  Kirby in my work shop for repair , will not since the g3


Post# 150868 , Reply# 11   9/8/2011 at 07:48 (4,604 days old) by gsheen (Cape Town South Africa)        
James

gsheen's profile picture

I agree with you that the early models have had trouble with motors , I have over 20 g3/g4/g5's in our store room with burnt out motors.

 

I am only posting what I have found, the g6 Ultimate g and sentria are always in for either fans or gear boxes , people don't want to take them to the kirby dealership because they over charge, I happen to know what they cost to make , there markup is huge , beyond huge.

 

As i said before this is what I found in South Africa,

 

I will say that vacuums last longer in the uk than South Africa and certain parts of the USA , its down to conditions they are exposed to.

 

We have trouble here with certain dyson models that my freind who owns a dyson agency in the UK says are his most relliable machines.

 

 


Post# 150873 , Reply# 12   9/8/2011 at 08:24 (4,604 days old) by kirbymodel2c (Nottingham, England)        
Hi

kirbymodel2c's profile picture
Why the mark up is big, most high end items not just vacs is quite chunky. (Cars/windows/caravans etc) It goes hand in hand with what a product costs new. If your selling something expensive the mark up is allot higher as your selling less units.Also as a sales person you have to make a good mark up for it to be worth you doing it. Would you go to the time and hard work a sales person goes through just to earn £50 off one sale?

Sometimes its not worth selling cheapper vacs as sometimes you only make £10-£20 on a new unit. Unless you know your going to be selling vast ammounts of them. Like the larger retail stores.Who then push out the smaller independent ones.

Oh well I'm getting back off to work.

James:o)



Post# 150884 , Reply# 13   9/8/2011 at 09:24 (4,604 days old) by ralph123 (Little Rock, AR)        
not free trade

I wonder how much of the high cost of Kirby's is likely due in part to huge tariffs placed on it by South Africa. Some countries place slap high taxes on "luxury goods." A high tariff might explain why Kirby has to charge so much in South Africa yet still can't manage to keep branches open. Any idea if that is the case?

Post# 150889 , Reply# 14   9/8/2011 at 10:11 (4,603 days old) by gsheen (Cape Town South Africa)        

gsheen's profile picture

our import duties are pretty low on vacuum cleaners , its not sen as luxury goods.

 

Only two branches in Cape town closed , both due to poor managment, Its a franchise here.

 

I happen to know by how much they mark the machines up by and I am all for making a profit but its insaine. thats why all the sales guys ddrive bmw x5's and mercedes e55's they only need to sell 2 machines a week to make good money , here especially among blue coller workers the kirby is seen as a statis symbol, Kirby's biggest market here is not the upper class but the blue coller workers . they allow them to pay the machine off.

 

funny thing is if you are really worried about allergy's and stuff like that you can have a central vacuum system like a beam installed for 2/3 the cost of a kirby including instalation and most houses here are brick not wood  


Post# 150896 , Reply# 15   9/8/2011 at 10:52 (4,603 days old) by twocvbloke ()        

Kirbys here in the UK are sold for the same numerical range as I posted before, but you just swap the $ for £, and I think it's just insane, I'd never buy a Kirby from Kirby!!!

My Dad used to sell them in the 80's, and he had to pack the job in because he was suffering depression from having to force sales on people who couldn't pay for them or didn't even want them, he did work as an engineer with them for a while, but ultimately he didn't like the company's policy on sales, and I agree, they make a brilliant product, but they really need to move into the 20th century retail market ethos, and then update themselves for the 21st century, cos door-to-door sales are just not popular in this day and age...

If they don't, well, it'll be goodbye Kirby...


Post# 150900 , Reply# 16   9/8/2011 at 12:21 (4,603 days old) by kirbymodel2c (Nottingham, England)        
Umm lol

kirbymodel2c's profile picture
I can't see Kirby going anywhere soon nor Rainbow,Filterqueen etc... lol;o)

Also allot of Kirby's arn't sold by forcing a custmer in to buying it. That is bad salemanship. You always hear the bad story's 1st before the good ones. As they say bad news travels fast. You will always get bad sales people in sales jobs.
But there are allot of good sales people to. People tend to forget that.

James:o)









Post# 150903 , Reply# 17   9/8/2011 at 12:33 (4,603 days old) by gsheen (Cape Town South Africa)        

gsheen's profile picture

I agree with you James , there are allot of Good sales people out there , Like there are allot of good vacuum repair shops , unfortunetly you are right the bad ones always give every one a bad image.

 

Gareth


Post# 150905 , Reply# 18   9/8/2011 at 13:45 (4,603 days old) by twocvbloke ()        

There ARE good sales people out there, but it's the people behind the salespeople that are the ones that cause the trouble, the person I picked up my C12 from told me about their Kirby and their never ending issues with Kirby trying to force a new machine upon her, even though she likes her old one (apparently had for 17 years, but described it as a HeritageII... :S ), and when they had salesmen round (who were posing as engineers picking up her Kirby for servicing), the salespeople would be called by their boss who would demand they hand the phone over to the customer to persuade her to buy, and she flat out refused to...

That's why my dad left Kirby's employ, because Kirby's sales are FORCED, not offered, either by the salesman themselves or by the people back at the distributor office...


Post# 150906 , Reply# 19   9/8/2011 at 13:48 (4,603 days old) by kirbymodel2c (Nottingham, England)        
True

kirbymodel2c's profile picture
That also true about vac repairshops. I know another vac repair shop where they have done a few questionable things. Once they had a sebo X4 extra in and one of the LED's would not go out. I can't remember the exact LED but instead of sorting the problem he just cut one of the connections so it would not light up no more.
He never never repaired the problem. Just pretended he had when the custmer came back to collect it.

I was before I opened my own shop going to take over a exsiting vac shop.
They was friends with the other vac owner shop in question.
So I got to hear about various misdemeanors they use to do.

James:o)


Post# 150908 , Reply# 20   9/8/2011 at 14:15 (4,603 days old) by twocvbloke ()        

Well, that's just downright fraud, and the work of "Roger the Bodger", fixing the fault by disabling what's indicating said fault and charging an arm and a leg for the privilege... :\

I have heard that those X series Sebos suffer from the auto-height adjuster burning out, with a little "redneck engineering" though they could be removed and made to be "manual".... :P


Post# 150911 , Reply# 21   9/8/2011 at 15:04 (4,603 days old) by gsheen (Cape Town South Africa)        

gsheen's profile picture

I am always amazed, we sell new vacs aswell as repairing vacuums and offer customers a trade inn on there old machine , which is why I have so many old vacuums. almost every week we get a customer coming to buy a new vacuum because the repair shop in her area told her her machine was not worth fixing , I take it into my workshop and normally fix it in minutes and ive it back to the customer working.

 

I had a sebo x2 comercial vacuum in for repair a week  ago, the circuit board had burnt out and sebo wanted £ 60.00 for it , My wife went to a local electronic components company and was able to buy ever part on the circuit board for way under £1.00 I soidered in the new pieces and sent it back to the customer  


Post# 151005 , Reply# 22   9/9/2011 at 01:35 (4,603 days old) by tolivac (Greenville,NC)        

The vacuums I encountered that picked up the mouse and snake-When I was selling TriStars-a lady traded in her Kirby G3 to a TriStar-when cleaning it out-the machine was clogged-cause-debris wrapped around a dead baby snake in the MiniEmptor.snake was undamaged-surprized he wasn't chopped up going thru the fan.Mouse vacuum-came into the vacuum shop-marked "clogged and smells"Machine was a Sanitaire used by one of the local restaurants-Bag intake clogged-from half a mouse.Other half inside the fancase.
for Sebos-the dealer out here just replaces the board in question.He doesn't want to mess with the parts on the board.Most of the time its a warrantee repair.Same with Meile.the boards he sends back to the factory.
I think DTD vacuum sellors will still be around.Don't see it going away.I think DTD brands like Kirby(Only UPRIGHT vac sold DTD)Filter Queen,Rainbow,'Lux,and Tristar will always be around.You have to admit-the customer can TRUELY see what the vacuum will do under the conditions in his home.Hard to do with a vacuum dem
oed-and a "self one" at that at a store-esp a "big Box" store where there is only bare floor to try the vacuum on.And the DTD salesman usually knows his product better than many stores.Of course there is exception to true Vacuum stores.


Post# 151019 , Reply# 23   9/9/2011 at 05:25 (4,603 days old) by kirbymodel2c (Nottingham, England)        
yep..

kirbymodel2c's profile picture
Very true about big brand stores and even big brand electrical retailer.
Quiet often the staff don't know much about what there selling.
Me and my ex a few years ago went to a big electrical retailer for a microwave combi oven for his parents. When we asked staff about questions about various models they just read the same info we had just read that was under the display model.

Mind you customers can equally tell porky pies and not think for them selfs.
I had one customer buy a recon dyson dc07.
About 3/4 months later he can back in saying it had just stopped working and he was not very happy with it breaking under guarantee. He said he had not done nothing to it. Anyway I took it apart and looked at it. What he had done was wash the pre motor filter and put it back wet and not let it dry. The motor was wet...
As a good will gesture I put a new motor in it and cleanned it all out but told him clearly that if he did it again he would be charged for the repair. I even told him when he bought it to clean and wash the the filter regular and to only put the motor filter back once it is dry etc etc.

I'm sure it goes in one ear and out the other....

James:o)






Post# 151022 , Reply# 24   9/9/2011 at 05:41 (4,603 days old) by gsheen (Cape Town South Africa)        

gsheen's profile picture

we get so many bagles vacuums in with blown motors as the customer has just washed the filter and put in back in wet, and they look so surprised when you tell them they need to let the filter dry !


Post# 151024 , Reply# 25   9/9/2011 at 06:37 (4,603 days old) by tolivac (Greenville,NC)        

the few times I dealt with Dysons in my collection--instead of washing the "reusable" filter-just replace it-its inexpensive enough.I just don't think you are going to wash all of the fine dust from it.If you do wash them-get two-a clean DRY one in the machine and the other being cleaned and drying.


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