Thread Number: 9703
Why are Dysons so horrible? |
[Down to Last] |
Post# 106136   8/16/2010 at 20:31 (4,972 days old) by scvacuumguy (SC)   |   | |
Checkrate/Likes
 
     
I figure this thread will shed some light from other vacuum folks on why Dyson is in the top 10 most horribly built machines on the market. I started paying attention today and noticed we got 6 in Friday and Saturday and 4 in today. All of them were clogged, bad filters, clutch issues, cord issues and housings falling apart. The positive is that at least 4 have been traded on Panasonic MC-UG589 models. So I'm sure there are people here who love the Dyson and can defend it, but for those of us who all hate to see them rolling in the door tell me your opinions. |
Post# 106137 , Reply# 1   8/16/2010 at 20:49 (4,972 days old) by eurekaprince (Montreal, Canada)   |   | |
Checkrate/Likes
 
     
have all the vac repair shop owners in Vacuumland provide a little more information: it would be more valuable to hear the statistics as follows - In 2009, here are the "demographics" of repairs done on vacs not older than one or two years old. Then give the brand and number of vacs brought in. In that way, we could see what proportion are Dysons, Panasonics, Eurekas, Hoovers, etc. I think when it comes down to it, bagless machines require far more maintenance by the owner than bagged machines. You have to clean the bins and filters far more frequently, and unless you are a bit of a handyman or handywoman, these vacs probably get less care than they need. Now imagine if the cleaning of a bagless vac is left to a hired housekeeper who has never read the instruction manual? |
Post# 106138 , Reply# 2   8/16/2010 at 21:13 (4,972 days old) by eurekastar (Amarillo, Texas)   |   | |
Checkrate/Likes
 
     
I was visiting this morning with a vacuum shop owner about that very thing. He told me the top two brands he sees for repair are Dyson and the new Electrolux models. Of course, the number of Dyson repairs he sees may be a reflection of the number of units being sold out there. It is a very popular brand.
|
Post# 106141 , Reply# 3   8/16/2010 at 21:44 (4,972 days old) by thunderhexed (Edmond, OK)   |   | |
Checkrate/Likes
 
     
was having a conversation with one of my best buds, and he attended a party over the weekend where, naturally, someone had a boo boo and made a mess. So the hostess pulled out her Dyson, and was just RAVING on how much she loves it and would never use anything else. Well, he, being the Kirby fanatic and mischievous boy he is, spouted off "well obviously you've never experienced a Kirby! " ooooohhhh the look the gave him. He said the look she flashed him sent ice through his veins. He said it set the tone for the rest of the evening. She was seriously ticked off! I told him, people either love or hate the Dyson, and they either love or hate the Kirby, and when the two go head to head... oh lordy the ruckus it causes!
|
Post# 106142 , Reply# 4   8/16/2010 at 21:52 (4,972 days old) by bagintheback (Flagstaff, Arizona)   |   | |
Checkrate/Likes
 
     
|
Post# 106143 , Reply# 5   8/16/2010 at 21:55 (4,972 days old) by thunderhexed (Edmond, OK)   |   | |
Checkrate/Likes
 
     
Mom gave up her Kirby Heritage for Dyson about three years ago. Dad has had to disassemble it three times at least and blow it out with his air compressor in his shop due to it clogging. After their first year of using the Dyson, dad was calling me begging me for a Kirby to use cuz he hates that Dyson. I let him have a G3, so now they have His and Her vacuums...
|
Post# 106150 , Reply# 8   8/16/2010 at 23:57 (4,972 days old) by bimmer740 (Long Island, New York)   |   | |
Checkrate/Likes
 
     
I used to work for a small appliance repair shop that was one of the only authorized Dyson repair centers around. I can't even begin to tell you how many machies came in and out of the store. I'm not a fan of bagless machines, but as far as bagless goes, from the other machines out there Dyson is the way to go. I usually used a Dyson to vacuum the sales floor at closing time and I always emptied it outside the store in the dumpster that was right outside the back door. I would never think of dumping it inside the store due to the cloud of dust it would make. I cant speak for the newer Air Muscle models, but when the DC27 first came out we had several in for bad switches and failed motors. The DC07 was in constantly for problems with the clutch. As someone mentioned above they really do require a lot more up keep than a bagged machine. I am a huge Kirby fan and while its not for everyone, other than changing the bag when its full and changing the belt every few months, they dont really require any thing else. The Dyson's dust bin and cyclonic chambers can collect an imense amount of dirt, along with its costly filters that need to be washed or changed, which means more money and more down time. They do a decent job cleaning, have fairly good tools, and are relatively quiet compared to other plastic vacs, but for their price tag the build quality could be better. The plastic appears to be a bit better than some other machines but still not as durable as it should be. I know that everyone has their own thoughts on Dyson, or any vac for that matter, and I do appriciate them for what they are but they just are not for me. To each his own and happy vacuuming! |
Post# 106159 , Reply# 10   8/17/2010 at 00:56 (4,972 days old) by jfalberti (Visalia, CA)   |   | |
Checkrate/Likes
 
     
I don't have an opinion on Dyson. My first one will be delivered tomorrow. All in all, I am a huge Kirby fan, as well as Filter Queen. When my Dyson arrives, I will be very open minded and see what it can do. But I doubt that it could ever replace my Kirby or Filter Queen, or my Concept One as well. We'll see what happens.
|
Post# 106170 , Reply# 11   8/17/2010 at 09:08 (4,971 days old) by scvacuumguy (SC)   |   | |
Checkrate/Likes
 
     
i'd say our top repairs are: Eureka Bagless, Bissell Bagless, Dyson, and Electrolux. 60% of repairs are turned into new vacuum sales, the rest are repaired. I've still never understood why one would spend $60 to replace brushroll, and filters on a Bissell that costs $39 at Wal Mart (or as we say in the South Wall-Marks)
|
Post# 106171 , Reply# 12   8/17/2010 at 09:13 (4,971 days old) by suckolux (Yuba City, CA)   |   | |
Checkrate/Likes
 
     
|
Post# 106180 , Reply# 14   8/17/2010 at 10:17 (4,971 days old) by gottahaveahoove (Pittston, Pennsylvania, 18640)   |   | |
Checkrate/Likes
 
     
(and, I know HOOVER didn't ALWAYS get it right. BUT, I know people who have been disappointed with their Dysons. However, we ALL see how some people treat these machines. They are cruel to them. Then,we see HOOVER 28(s) in near mint condition. Some have 69(s) as good as new. Some plastic ones are perfect, too. It's hard to kill an old HOOVER, and, yet, some people do.Look at those tried and tru Electrolux machines.....little tanks, (literally).And, people kill THEM! So, no matter what machine you have, if you are not careful with them, you know what's gonna happen to them. I just wonder: if their cleaner looks this bad, what does the house in which they use it look like?
|
Post# 106184 , Reply# 16   8/17/2010 at 10:24 (4,971 days old) by suckolux (Yuba City, CA)   |   | |
Checkrate/Likes
 
     
|
Post# 106196 , Reply# 19   8/17/2010 at 12:13 (4,971 days old) by scvacuumguy (SC)   |   | |
Checkrate/Likes
 
     
We solved the Die-Soon pandemic here in Columbia by bumping up service charges. Our city is around 150k-175k residents and we are the only store in town. The nearest store is across the river in another county and most Columbians will not go across the river to shop. To service a Dyson, look at a Dyson, even take in a Dyson repair, its $69.99. That is more than 10% of the original cost of the machine and most people will just trade them in on a new machine. If they think that is too high, I direct them to our nearest competitor 25 miles away. They take up too much space and they are too much of a pain even look at them. |
Post# 106278 , Reply# 20   8/18/2010 at 03:46 (4,970 days old) by kenmore81 (Warwick, RI)   |   | |
Checkrate/Likes
 
     
When I first seen the Dyson at Sears, I could't belive the price, I looked I vacuumed, I left. I went home and ordered a Hoovermore power-drive from e-bay. The friend that worked there at the time said she had not seen so many vacuums come back in one month. She said people were complaining that they were not very user friendly or the brush was noisey or they didn't seem to pick up the dog fur like there old vacuums. She said she never sold so many Kenmores back to back in a month. I was never impressed but I did and do still want one some day just to have. My BF sis in law cleans for a friend of hers and just recently brought me the DC 24 and said "it wont pick up I think its clogged". So after I unclogged it of One mascara tube a crayon,a crayola marker cover, a kids memory game piece, and a ton of cat fur, I cleaned the filters and let them dry n decided to give it a run through the house. . . Still not impressed.I vacuumed The rug I had just vacuumed with my Kenmore canister w/o the power nozzle(ceased end caps)and I really only got about a teaspoon of "grit" and a small amount of cat hair in the bin. The tools were a joke, and it did take some getting used to the ball. If I did get a Dyson I would definatly have to invest in the 85 dollar deluxe tool kit, witch for a 500.00 vacuum I think that should come with it. Ive also used the DC25?animal(the purple non ball) at a friends house and I think that one picked up much better and her filters were dirty.(till I got donr lol). Anyway Im bored at work so im going on lol. Im not a Dyson fan but I do think it is one of the better bagless vacuums, but still not worth the price. Kenny |
Post# 106316 , Reply# 22   8/18/2010 at 17:19 (4,970 days old) by vacman117 (Chicago, IL)   |   | |
Checkrate/Likes
 
     
My guess is because people think that since they paid top dollar for them, then they don't have to maintain them, and that would be why they are in for repair a lot. Also, as mentioned above, since so many people buy them. They are also not easy for a normal person to put a belt on, and that is what I see most of them in for repair for. They are actually very good vacuums. Chase |
Post# 106386 , Reply# 25   8/19/2010 at 09:02 (4,969 days old) by kirbykid63 (Wilmington Delaware)   |   | |
Checkrate/Likes
 
     
I tried this machine and and I don't like it.I found a pristine simplicity 7000 series and I find it to be a far superior vacuum,much better carpet cleaning,easier to service,and a lot less noise. |
Post# 106389 , Reply# 26   8/19/2010 at 09:51 (4,969 days old) by kloveland (Tulsa)   |   | |
Checkrate/Likes
 
     
I haven't had the opportunity to use a Dyson yet so I can't really weigh in. The all plastic design looks really cheap to me. I can imagine that many people have thrown out great vacuums in favor of the Dyson. We all know that marketing plays a huge roll in Dyson sales. While watching HSN one afternoon I heard the host flat out lie about the Dyson’s belt. She said the belt lasts for the lifetime of the unit and never needs replacing and it was one of the older yellow models she was demonstrating. The older models use a flat belt just like many other vacuums. We all know that belts eventually stretch out and break. The marketing tactics that Dyson uses bothers me. Sorry guys I am not into all the Dyson hype but I haven’t used one so I really can’t judge. Users’ not performing maintenance plays a huge roll. While I was in the vacuum shop yesterday buying bags for my Dial-A-Matic there were at least three other customers in the shop with very simple problems. One man walked in carrying his Riccar shaking his head and said “My belt is broken again”. And the women replied at the counter “Well, Sir when the vacuum gets caught in a rug the belt is almost going to break immediately”. It seems after each passing year the world is growing stupid when it comes to common sense. |
Post# 106390 , Reply# 27   8/19/2010 at 10:03 (4,969 days old) by scvacuumguy (SC)   |   | |
Checkrate/Likes
 
     
The reason for that piece of plastic's high price is so we can all see some bad toothed brit (no offense to all Brits) on TV hyping his piece of crap. Anyone who would rip-off the Fantom concept, and then try to rebrand it as a confusing and ugly piece of junk has got to be a genius. I hope you all have been to 'Best Buy' to see his new fan without blades. Talk about something completely useless. $299 for a fan is just crazy. By the way- 2 more in so far this morning. |
Post# 106392 , Reply# 28   8/19/2010 at 11:07 (4,969 days old) by kirbykid63 (Wilmington Delaware)   |   | |
Checkrate/Likes
 
     
I was amazed how cheap and light weight the brush is on my DC7 animal you cant tell me that thing really deep cleans carpet,so glad its gone. Give me a Kirby or Simplicity any day over one of those Dysons. |
Post# 106393 , Reply# 29   8/19/2010 at 11:39 (4,969 days old) by eurekaprince (Montreal, Canada)   |   | |
Checkrate/Likes
 
1    
I'm no "fan" of bagless machines, no matter what brand, but I think the Iona-Fantom company actually bought the rights to the cyclonic design from the Dyson company. Dyson did not rip off the concept from Fantom. Just to be fair to them. I am actually more concerned about the fact that all the Dysons are made in Malaysia now - a country that is not very progressive when it comes to certain minorities. |
Post# 106394 , Reply# 30   8/19/2010 at 11:40 (4,969 days old) by jfalberti (Visalia, CA)   |   | |
Checkrate/Likes
 
1    
|
Post# 106403 , Reply# 33   8/19/2010 at 14:49 (4,969 days old) by scvacuumguy (SC)   |   | |
Checkrate/Likes
 
     
Thanks for the info, I've always thought it was the other way around- either way the Dyson is still a piece of junk. I am thankful to James Dyson because every Dyson that comes in the store is slapped with a nice $70 fee for service. Maybe it has just been one of those months where everyone's Dyson is broken, but I feel this is only the beginning of the repair trend. Dyson is heavily saturated now because of Wal-Mart (in SC Wal Marks). As long as people keep buying and repairing them, I'll just vent to you guys! |