Thread Number: 7751
What should I do? 		[Down to Last]

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Post# 85673   12/9/2009 at 01:08 (5,250 days old) by ohio_tuec ()        

Last month on eBay, I purchased a Hoover 305 with attachments (but no hose) and owner's manual. This was the only one I've seen with the celluloid lens still intact. It has a bojack bag and a replacement cord. To my dismay, when it arrived the UPS driver left the box out in the pouring rain. When I opened it up, I discovered one of the bakelite rear wheels must have broke when the driver slammed the box down. Also, the bakelite floor/wall brush broke and the rubber guard on the upholstery tool was broken. PayPal won't do anything unless I return the cleaner to the seller. I paid $101.00 total including shipping. Do you think I should hold onto the machine and try and locate another wheel? The motor sounds alright. I asked Bert (my local vac shop owner) who has an arsenal of old Hoover parts if he had a wheel like that, but to no avail.

Post# 85689 , Reply# 1   12/9/2009 at 10:59 (5,249 days old) by kirbyultimateg (Troy Ohio 45373 USA)        

Hi Karl.
Go with your gut feelings or instincts. I would return the vacuum to the seller.
Rob Gwisdala
ps: Did you used to post on the VacWeb forum years ago? I used to post on there all the time.

Post# 85691 , Reply# 2   12/9/2009 at 11:11 (5,249 days old) by electroluxxxx (……)        

hmm I would make the complaint to fedex and was the machine insured through shipping?

Post# 85702 , Reply# 3   12/9/2009 at 15:27 (5,249 days old) by ohio_tuec ()        

Thank you for the input thusfar. Yes, Rob, I did post on the VacWeb forum years ago, and remember quite well some of the things that went on there (i.e. Larry Jaster). I was a member of the VCCC at one point, but let my membership lapse when I got involved with other organizations. Supposedly, the seller has filed a claim with UPS, so I'm hopeful I can maybe get a partial credit & be able to hold onto the machine. PayPal says that eBay will send me a return tag, so I won't be out the return shipping, but after being on hold for more than a half hour yesterday, eBay disconnected my call. Since they're so much alike, I'm wondering if maybe a wheel from a Hoover 27 or 28 would work? I know smooth-ruuning 305's are somewhat of a rarity because of the bearings they used.

Post# 85725 , Reply# 4   12/9/2009 at 19:48 (5,249 days old) by kirbyultimateg (Troy Ohio 45373 USA)        

A wheel from the Hoover 27 or 28 should work.
I hope things get ironed out soon.


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