Thread Number: 35778
/ Tag: Brand New Vacuum Cleaners
Shark NV680UKT |
[Down to Last] |
Post# 384075 , Reply# 1   1/11/2018 at 16:46 (2,268 days old) by vacuumdevil (Vacuum Hell )   |   | |
Checkrate/Likes
 
1    
|
Post# 384076 , Reply# 2   1/11/2018 at 16:50 (2,268 days old) by Ultralux88 (Denver, Colorado)   |   | |
Checkrate/Likes
 
1    
View Full Size
|
Post# 384080 , Reply# 3   1/11/2018 at 17:14 (2,268 days old) by blackheart (North Dakota)   |   | |
Checkrate/Likes
 
1    
|
Post# 384115 , Reply# 4   1/12/2018 at 03:37 (2,267 days old) by henrydreyfuss (Ohio)   |   | |
Checkrate/Likes
 
1    
I wonder if the joint for the swivel neck puts stress on the hose, causing it to tear. I'll have to check my Powered Lift-Away, which I've been very happy with so far (quiet, versatile, very powerful, and easy-to-maintain/empty). I understand most of these machines brand new carry a long warranty, and Shark seems pretty generous to ship out a new vac when they can't send a replacement part. I hope you're able to get it sorted out!
|
Post# 384210 , Reply# 5   1/13/2018 at 23:33 (2,265 days old) by dartman (Portland OR)   |   | |
Checkrate/Likes
 
1    
It has a 5 year warranty so as long as they actually stand behind it use it. If they fix or send you a new one and your still disgusted with it sell it off and get something else, good luck. |
Post# 384217 , Reply# 6   1/14/2018 at 05:15 (2,265 days old) by Ultralux88 (Denver, Colorado)   |   | |
Checkrate/Likes
 
1    
The main issue is they use stretching hose in there, so the hose is constantly under tension. The hose is made of a rather cheap material that tends to harden and get brittle over time and crack. It’s not really a fault of the design, it’s a fault of poor quality material. I see the hoses on the machines with this hose off on the side of the PN split like this, and I see the long attachment hoses that are of the same material split too. Aside from the usual brushroll meltdown and lack of filter maintenance this is the most common failure I see in Sharks, and I can tell you you don’t want to try and replace this hose... it’s bad enough how difficult it is to get the brushroll out of one of these!
|
Post# 384231 , Reply# 7   1/14/2018 at 13:19 (2,265 days old) by HVRVACLVR (Altoona PA)   |   | |
Checkrate/Likes
 
2    
This is covered by the warranty. My Aunt had a Navigator Pro Lift Away for about five years before upgrading to the Rotator Powered Lift Away. The nozzle hose split, and they sent her one for free. about a year later, the replacement hose split and they sent her a second one for free as it was still under warranty.
|
Post# 384351 , Reply# 9   1/16/2018 at 15:08 (2,263 days old) by Ultralux88 (Denver, Colorado)   |   | |
Checkrate/Likes
 
1    
|
Post# 384407 , Reply# 10   1/17/2018 at 21:04 (2,261 days old) by Sharky (Germany)   |   | |
Checkrate/Likes
 
1    
So, ok, you are "SO disappointed and will never buy another product from Shark", while they have actually sent you a brandnew unit of a model, that "met all of your requirements" and with which you've "been very pleased with"? Makes sense to me. |
Post# 384833 , Reply# 13   1/25/2018 at 18:22 (2,254 days old) by vacuumdevil (Vacuum Hell )   |   | |
Checkrate/Likes
 
     
|