Thread Number: 35600  /  Tag: Brand New Vacuum Cleaners
Dyson Light Ball design fault
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Post# 382454   12/10/2017 at 11:32 by matt8808 (Teesside - North East - UK)        

Prior to me buying my two current daily drivers to replace a faulty Kirby, I tried one of the new Dyson Light Ball machines.

After two months of use a major design flaw became apparent.

One day I noticed the brush roll was labouring and didn't turn very freely by hand. Upon closer inspection it became apparent that the brush design was allowing dirt to build up inside the brush roll housing, slowly compacting into a harder more obstructing clump of dirt over time.

This dirt was also built up inside the large rotating black ring, kind of like a giant bearing, that the brush roll rests on. This has caused the outer brush housing to spin faster that the clogging inners could spin, and the inner part has started to cut into the outer brush housing.

I feel this is going to be a major issue as these machines start to age in normal domestic settings.

New daily drivers thread is here -

Decided to replace the two month old Dyson with something that had a bit more quality to it.

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Post# 382461 , Reply# 1   12/10/2017 at 13:25 by henrydreyfuss (Ohio)        
Disappointing to see that in the new Dyson

henrydreyfuss's profile picture
Usually a larger-diameter brushroll will help prevent hair and thread from getting wrapped around it, or caught in the ends. Sebo sorted out this problem decades ago, and many modern vacuums have well-guarded brush ends, using pretty simple solutions. Even with all their merits, there's seemingly always some design oddity or caveat with Dysons.

Post# 382462 , Reply# 2   12/10/2017 at 13:34 by FantomTechGuy (US)        
Not surprising...

fantomtechguy's profile picture
Dyson's problem is trying to look more modern, more slick and cutting edge. Vacuum cleaners now are made to look good and not to work good. If they would look at how it preforms rather than how it looks then Dyson vacuums would be better to use.

Post# 382486 , Reply# 3   12/11/2017 at 02:42 by tolivac (Greenville,NC)        

To solve all of this--get the Kirby fixed.Rather do that than contend with the ills of a Dyson.

Post# 382490 , Reply# 4   12/11/2017 at 06:02 by rvarley (Oregon)        

I don't find the Dysons good looking at all. To me, they look like cheap transformer toys. I have a V8 and do use it. While certainly no replacement for a mains powered vac, it is convenient. And while I'd be curious to try one of their AC powered uprights. Who knows? Perhaps I'd actually like the ugly beast.

Post# 382494 , Reply# 5   12/11/2017 at 07:12 by eurekaprince (Montreal, Canada)        

eurekaprince's profile picture
I wonder if the other “direct drive” beltless upright vacs by Kenmore and Panasonic have the same problem. And if not, how did they solve it?

Post# 382526 , Reply# 6   12/11/2017 at 21:57 by panasonicvac (Northern Utah)        

panasonicvac's profile picture
No not really. The quality design has been about the same since Panasonic introduced the beltless brushrolls in the late 90's. However, Panasonic shortly quit making these on their own vacuums because Panasonic dealers hated the costs of repairing or replacing the brushrolls (Which were mainly technical issues). Sears liked it so much that Panasonic continued to make them for the Kenmore brand.

Post# 382538 , Reply# 7   12/12/2017 at 07:26 by eurekaprince (Montreal, Canada)        

eurekaprince's profile picture
What were the technical issues that Panasonic dealers faced with the beltless brushrolls? They also featured them in their European Icon uprights.

Post# 382653 , Reply# 8   12/15/2017 at 00:40 by panasonicvac (Northern Utah)        

panasonicvac's profile picture
Mainly the circuit boards would go bad but it's also pretty common that we would also see the direct drive motors go bad as well.

Post# 382916 , Reply# 9   12/19/2017 at 19:00 by thecarolinaguy (Carolina)        

Better yet, we should all burn the Dysons in hell (no offense to the fans).

Post# 382921 , Reply# 10   12/19/2017 at 22:12 by huskyvacs (Indiana)        

huskyvacs's profile picture
I have a DC24 and compared to my Kirby it feels like a toy. The cost to get the Kirby fixed would have been cheaper than a "Disposalson".

Post# 382932 , Reply# 11   12/20/2017 at 00:25 by vacuumdevil (Denver)        

vacuumdevil's profile picture
A Dyson having a design flaw I think that's something we've all come to expect.

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