Thread Number: 34823  /  Tag: Recent Vacuum Cleaners from past 20 years
Panasonic MC-CG937 snafu
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Post# 375854   7/25/2017 at 07:32 (2,439 days old) by questions31 (North Carolina)        

Hello all... I apologize if a thread matching this is already started.
We purchased a Panasonic MC-CG937 two years ago. It has been working just fine until a couple of months ago. Every time my wife uses the vacuum, it pops circuit breakers. The power nozzle sounds as though it is struggling sometimes, and the light on it has stopped working. Also, the plastic pop-on wheels have come off, time to time, and are now held fast with zip ties. The machine's suction is strong though. I attempted to do some leg work regarding the nozzle, AC50XEABZU03, but aside from the $165.00 price tag!, found very little.
We need your expert opinions... is this worth chasing, or should we invest in a new machine... and if so, which one? My wife is partial to canisters. We have medium pile carpet and hardwood floors, with a dog. Our price range caps at around $300.00.
Any help would be greatly appreciated.


Post# 375915 , Reply# 1   7/26/2017 at 01:03 (2,438 days old) by myles_v (Fredericksburg, VA)        

myles_v's profile picture
I'm not sure why it would be causing electrical issues, it may be easier to just purchase a new machine especially if parts are already being held together by zip ties.

There isn't much you'll find that is high quality and under $300 brand new. I'd suggest that you look into purchasing a used Miele or Aerus/Electrolux canister. Check local yard sale sites and Ebay. I'm partial to Aerus/Electrolux, and I actually use an Aerus Guardian Encore for my day-to-day vacuuming. Panasonic has stopped making vacuum cleaners for the US.

I'd highly suggest that you look through the machines that Great Vacs has to offer. They're used but supposedly they "refurbish" them
Here's a link to their page for Aerus/Electrolux.
www.greatvacs.com/shop-by...

Feel free to look through their site. Filter Queen makes great canisters and they also have machines from Tristar and Patriot.


Post# 375916 , Reply# 2   7/26/2017 at 01:06 (2,438 days old) by myles_v (Fredericksburg, VA)        

myles_v's profile picture
Post# 375959 , Reply# 3   7/26/2017 at 15:19 (2,437 days old) by kirbylux77 (London, Ontario, Canada)        

kirbylux77's profile picture
I wouldn't be giving up on this Panasonic so quickly, Questions31. This is a fairly new model, & the Panasonic/Kenmore canisters usually have about a 10 to 15 year lifespan before something major happens & it dies.

As for zip tying the wheels in place, those wheels are available to purchase separately. Just go to any vac shop & get them to order them for you, their distribution company will have them. The new wheels will work UNLESS there is also damage to the powerhead base where the wheels go in, in which case the base will also require replacement. Either way, reapiring the existing powerhead will be much cheaper than buying a new one.

Since you say the vacuum is popping circuit breakers, I would suggest taking the vacuum to a friend's house & try it out over there. If it still does it over there, then you know indeed the vacuum is the problem. However, I am willing to bet the REAL issue is the wiring in your house, or some circuits being overloaded with too many appliances on them. Unplugging a couple of items while the vacuum is in use would likely help that situation.

If you try everything & replacement is needed, I have a couple suggestions. A good used TriStar CXL, Miracle Mate, Patriot/Airstorm canister would be a good choice. Very easy to find on Ebay, rugged durable design, double stage motors. It will be a bit more than your suggested budget, but worth it in the long run since you will get at least a couple decades before it needs relacement.

Aerus Electrolux would also be a good choice....durable construction, very good ease of use, bags & filters are inexpensive, parts are easy to find. Buy online on Ebay, or thru Craigslist, & make sure you get one that says Electrolux on it, NOT Aerus, as the Electrolux ones have the double stage motors that are much better quality, & also make sure they are the long tube canister. There is the "other" Electrolux out there, that is considerably worse than the original. The Perfect C101 & C103 metal & plastic bodied canisters are the copies of the original Aerus Electrolux, & might be worthwhile if you prefer new.

Riccar & Simplicity would also be very worthwhile looking at. Metal brushroll & bottom plate, very durable design, BUT very pricey.

As for Miele & Filter Queen, they are best avoided. For Miele, they have had too many issues with past models, & their repair parts & expendables are exorbitantly priced. The bags, if you buy the 8 pack value pack, are $4.38 per bag. HEPA Filter, $50 per year. If the powerhead neck breaks, you're looking at $120 plus labor & tax to replace it. Smallish tools, heavy wand & heavy powerhead, short stiff hose, poorly placed controls on the hose handle. As for Filter Queen, their main flaw is the filtration system....the paper cones clog WAY TOO QUICK, & make the machine lose most of its airflow with hardly any dirt in the container. In addition, the newer models with the direct connect wand & newer powerhead, they have had considerable issues with the powerhead wand, powerhead neck & hose/wand clips wearing out prematurely & requiring expensive repairs. To the point that repair shops have started offering replacement hose/wand/powerhead replacement kits to replace the original FQ parts. They also cheapened the motor & changed from double stage motors to single stage motors when they changed the powerhead & wand design. It would be best to avoid ANY model made after the Filter Queen 70th Anniversary/Limited Edition & Triple Crown models.

Hope this helps you out....

Rob


Post# 375964 , Reply# 4   7/26/2017 at 19:53 (2,437 days old) by n0oxy (Saint Louis Missouri, United States)        
Aerus and miracle mate

The Aerus Electrolux machines are good, I would agree with Rob about trying to find an older one if you can. I have the current Aerus classic model, and while it is a good machine, Aerus, like many other companies has ditched the two stage motor in favor of a one stage motor made by Johnson, it works well but who knows if it will last as long as their previous motors. You might also consider a Riccar Prima or Simplicity Wonder, same vacuum just different brand and different color. I would avoid the filter queens, they will have the issues typical of most bagless machines, clogged filters and dust all over when emptying. Speaking of miracle mate, what was that machine, have not heard of that one, does anyone have more info about it?
Mike


Post# 375966 , Reply# 5   7/26/2017 at 20:47 (2,437 days old) by wyaple (Pickerington, OH)        
To the O.P.

wyaple's profile picture
Typically, if a motor starts popping breakers, it is drawing too much current. Or, it may be remotely possible that whatever circuit you're plugging your machine into has too much current already being used by other devices. If you can, plug your vacuum into a dedicated 15 Amp circuit with nothing else plugged in and see what happens.

For reference, my Panasonic MC-UG589 draws 12.8 Amps when running on medium pile carpet. Higher pile or more dense carpet could strain the machine even further.

You may also have something placing additional drag on the motor, such as general excessive motor wear, worn brush roll bearings and/or motor bearings, etc.

Good luck!

Bill


Post# 375973 , Reply# 6   7/26/2017 at 23:50 (2,437 days old) by myles_v (Fredericksburg, VA)        
Rob,

myles_v's profile picture
I have to respectfully disagree with your opinion on Filter Queen's filtration system. If you use genuine cones then you should have no problem with them losing much airflow. Generic cones do clog quickly, but the genuine ones certainly do not.


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