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Aerus Lux Guardian Platinum
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Post# 369126   3/25/2017 at 04:37 by Mixman (Central NJ)        

OK, I am a little interested in this vacuum. I read that it had problems at first but have they been fixed? How good is this really and is it as good as the TOL Miele's, Sebos and Tacony's?

Another question....Where can I get this cheaper than usual? Used or demos are fine. Don't want to pay $2,000, heck don't want to pay $1,500 either.

Post# 369128 , Reply# 1   3/25/2017 at 08:27 by sebo4me (Cardiff)        

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I'd be very interested to hear views on this cleaner too.
From videos I've seen of it, it looks like a very well built machine with strong airflow excellent filtration and a long warranty but for the price it should be all these! 😀

Post# 369131 , Reply# 2   3/25/2017 at 09:38 by dysonman1 (Rolla, Missouri)        

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I love mine. This pic is the late Dan Moses, trying out my then-brand-new Guardian Platinum against the 1937 model 30 in the 1930's room of the Vacuum Cleaner Museum. I've had it for years now, use it all the time (with HEPA bags) and LOVE it. Love the flip over rug/floor tool that's still high quality along with the high quality dusting brush/upholstery tool. I love how quiet it is. Fit and finish are above reproach. My favorite feature is the 'automatic' suction setting, as quiet as a model G.

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Post# 369135 , Reply# 3   3/25/2017 at 09:48 by n0oxy (Saint Louis Missouri, United States)        
guardian platinum

I have tried one of these as well, they are good machines, but there are a couple things which would prevent me from getting one. First, they are quite expensive, you will probably pay at least $1000 for a new one, though you may be able to find a used or demo model for a cheaper price. The second reason is that the hose end and electrical connector are nonstandard. This may or may not matter to you but I prefer to be able to use all of my accessories with any of my vacuums, I'm a big fan of universal design. There is an adapter that will convert the hose end to use regular attachments, but the electrical connector is nonstandard, rather than the standard two prong mini female connector that is used by most other electric hoses, the connector is much larger, so you are limited to that particular power nozzle. For me, that's a deal breaker. However, what is important to one person may not be to another, so if you're ok with that limitation, it does clean very well and as Tom said, it's very quiet.

Post# 369138 , Reply# 4   3/25/2017 at 11:22 by sebo4me (Cardiff)        

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Take your point about not being able to use accessories. It's very annoying that manufacturers use non standard size hoses.

But still I'd love one of these it just oozes quality 😍

Post# 369139 , Reply# 5   3/25/2017 at 11:43 by sebo4me (Cardiff)        

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There are 3 canisters I'd like to own.
Top of the list would be the Aerus
Second would be the Riccar immaculate and 3rd I'd like to try a Rainbow. I'm not sure if I'd get on with a rainbow it is a bulky heavy machine and I'm told the hurricane motor is quite noisy but I could put up with that. Not sure if I'd like having to fill, empty and clean the bowl ever time though it might start to get on my nerves after a while but you just don't know till uve tried it.
I know it's a quality cleaner.

Post# 369141 , Reply# 6   3/25/2017 at 12:17 by sebo4me (Cardiff)        

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Aerus Lux Guardian Platinum
What a mouthful!

Post# 369142 , Reply# 7   3/25/2017 at 13:00 by n0oxy (Saint Louis Missouri, United States)        
riccar immaculate

That does sound like a great machine, I may try and get one of these at the convention in June. Either that or the impecible. I think the main canister is the same on both of those, just a different power nozzle. The only thing that concerns me about these is that they have a circuit board since they have all the controls on the hose, more components to fail. Having said that, I have not heard of any boards failing in these.
You might also take a look at the Riccar Prima, it's a great canister and you can get several different power nozzles for it. It's a very quiet machine but cleans very well. The hose end is 35 mm in size instead of 32 MM, but that's easily solved with an adapter to allow you to use standard attachments, and the electrical connection is standard.
The rainbows I have heard are not that loud, certainly no louder than other vacuums. Of course, you have to maintain them, keep the basin clean and clean the separator every once in a while, not something I would choose to do but many users are happy with them.

Post# 369146 , Reply# 8   3/25/2017 at 13:28 by sebo4me (Cardiff)        

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I will be travelling to Missouri in July I'm hoping to try out some of the Riccars and possibly a few other Vacs too. Oh what fun! :-)

Post# 369169 , Reply# 9   3/25/2017 at 14:13 by Mixman (Central NJ)        
Lux Platinum Competition

It just seems like I am not hearing as many rave reviews of the Lux Platinum as I read in the past. I guess because there is more competition now than there used to be three or four years ago especially for the price?

Post# 369170 , Reply# 10   3/25/2017 at 14:48 by n0oxy (Saint Louis Missouri, United States)        
price of guardian platinum

I think you could get something that cleans just as well for a cheaper price. A riccar Prima, Riccar Immaculate, or even the Aerus classic. Another top of the line canister is the Sebo D4. A while back there was a very long thread about the guardian platinum, if you do a search it should turn up.

Post# 369172 , Reply# 11   3/25/2017 at 14:58 by sptyks (Woburn, MA)        

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Will you be visiting the Vacuum Cleaner Museum in St. James Missouri in July? You would be able to try out many modern day vacuums of most brands as well as the old ones. The Tacony factory is next door to the museum where you can get a tour and watch Riccars and Simplicitys  being made.

Post# 369173 , Reply# 12   3/25/2017 at 15:06 by sebo4me (Cardiff)        

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That would be cool 😁

Post# 369192 , Reply# 13   3/25/2017 at 16:41 by Mixman (Central NJ)        
Mike - n0oxy

Actually, I have a used Simplicity Moxie on the way. It is a little beat up, but I want to see how it compares to other top canisters like the Lux, which doesn't seem to get any love anymore.


Post# 369199 , Reply# 14   3/25/2017 at 18:10 by funeraldirector (Boston)        
Lux platinum, Riccar Impeccable and Miele


The Guardian Platinum is a fantastic vacuum, perhaps the best canister unit (body) made. As Tom pointed out it has super fit and finish and mind-blowing performance that also reminds me of the XXX. Light, twin HEPA, 28' cord and a super display you can actually use. The auto feature works great on the throw rugs in front of the flush and if used all the time, said to extend motor life to 1500 hours from the standard 1200. The new bags are great and the wheels perform well, unlike Miele, in virtually all carpet types. The latest version of the Lux Omniflo power nozzle with the HTM variety of Johnson power nozzle motor motor utilizes a different sprocket and belt that muffles much of the characteristic Lux sound of the earlier nozzles. When you figure in the high quality floor, dusting brush, crevice and Sidekick it is the total package unlike others in the market. I like the high quality urethane hose that is long and flexible along with the updated Tristar hose handle but hate the plastic wands. The upside is the wands are cheap to fix, light and reasonably durable. I ordered the Tristar dust brush and furniture tool due to the positive locks on each. I love the attachments on the top of the wand so I am not always digging into a compartment on the canister body. I also ordered an extra set of wands for the combo rug and floor tool so I have two separate assemblies for the power nozzle and hard floor. I give this machine high marks for the smooth Domel power, long warranty, convenience and a display that is both informative and easy to read at a distance. Some will say that the Omniflo is less aggressive at deep cleaning than the 236 Miele and others. With the green brush roller model HP 48011 it will rival the Miele 236 all day in ASTM testing and love the L-shape. Swiss Aroma scents can be ordered on Ebay from several sources in Europe that fit the scent holder on the side of the machine.

I also have a Riccar Impeccable and it too is a super unit. Like the Platinum it has more power than the Miele and unlike the other two, gets that through a double fan motor. Love the super long hose, quality of the in-house blow molded components and long cord like the Platinum. The Akzo Nobel paint on these units is beautiful. I am not a fan of the membrane switches on the handle as I prefer the single on/off switch and the gorgeous display on the Platinum canister itself. As for nozzle performance, the Riccar is superb, especially if you use Lux or Kirby suds on a regular basis and prefer it to the Miele 236. It is also fairly quiet. I don't particularly care for the double helix, 48497 roller with 11 degree pitch that comes standard on the Platinum's Omniflo to recover dry foam crystals either. I also have the Riccar compact/petite nozzle that is like the Miele 217 but actually cleans well. Sooo quiet and great in small areas like bedrooms and other tight quarters. Bag and filter quality are very good. It, like its sister the Moxie are great units for larger homes especially those shared with dogs and cats. The p/n elbow joints are better than both Lux and Miele. I find this machine to be a better quality unit than comparable Miele units. Dealers make a better margin on Miele so Mrs. Jones is pushed to Miele and the consumables like brush rollers are way more profitable. Downside it this is a full size chassis.

As for Miele, excellent units with annoying design elements like short hoses and cords coupled with high consumables cost. The attachments are lousy for a machine costing nearly $1K. The Marin does not feel like the Silver Moon I had and loved, it just has the 236 nozzle without the fluorescent light and transformer issues that plagued that nozzle on its introduction. The Vorex motor is not as durable as previous versions like the Ametek clone/Miele manufactured motor in mine. A friend of mine from my days at Lux sold a new Miele upright to an office building here to vacuum their lobby. Motor was replaced 6 times last year before they went to sebo. Their older Miele vacuum lasted for years without motor replacement. Miele is so easy to get parts and supplies for, quiet, powerful and also a really good vacuum that, like the other two, will last many years with proper care.

The Lux and Riccar power nozzles are super to work on, the Miele is a PITA. Riccar is assembled in the US with Ametek Mexico motors and I am told assembly of the Platinum is underway @ Lux Bristol. The German quality speaks for itself. You can't go wrong with any of these three units. YMMV


Post# 369202 , Reply# 15   3/25/2017 at 18:45 by n0oxy (Saint Louis Missouri, United States)        
riccar impeccable

I did not know that the impeccable had a two stage motor, that's not very common these days. I would love to know if the immaculate and impeccable are the same canister and just different power nozzles, or if the canister and motor are different as well.
If the Guardian Platinum used a standard hose end and standard electrical connector, I would probably get one, but as I said, I want to be able to use any of my attachments and power nozzles, and if I can't, that's a deal breaker regardless of how good the machine is.
I have a Miele C1 olympus, it's a straight suction model, it works well, though Miele's attachments tend to be expensive. A much better alternative is to get an adapter to convert the hose end to 32 mm, then you have many more attachment choices. The Miele power nozzles are rebranded Wessel Werk nozzles, I've heard they are difficult to work on and have also heard that there are issues with the neck on those. I think the Sebo power nozzles are the easiest to work on, you don't need any tools to remove the roller.
So the Guardian Platinum uses a Dommel motor, from what I have seen, those are very good motors. My Purvac barracuda Central vacuum unit uses a Dommel motor and so does my Sanitaire backpack vacuum. Both are quiet and very powerful, so I'm sure the motor in the platinum is good as well.

Post# 369204 , Reply# 16   3/25/2017 at 18:53 by Mixman (Central NJ)        

Thanks for the info. I do have to disagree with you on the Miele canisters. I haven't mentioned it before, but I do have a Homecare Deluxe C3 and I love it. Just wanted to wait several weeks to see if the thrill would wear off after a while and it hasn't. It is quiet, the 236 is relatively quiet too and seems to clean very well. Almost as well as my Miele and Sebo uprights. My one dislike is the short hose. I would definitely pay more for a longer one. Having the handle controls makes this thing a joy to use too. Also, more so than many other vacuums the Mieles can be picked up at a bargain price. You just have to call around and negotiate. Got my Homecare Deluxe for a lot less than $1,000.

Would like another quality canister for the upstairs to just have around. Looking into a Kirby too but that's another post. As far as canisters, I wanted to check out brands like the Lux and Riccar/Simplicity brands. Little hesitant on the Lux Platinum though because for such an expensive model you have to bend down to operate the suction controls by hand. Heck you can't even do it with your foot unless you are member of Cirque Du Soleil!!! Not sure I can get on with that so I will probably be on the lookout for a used or demo Lux Platinum to see if I like it.

Post# 369356 , Reply# 17   3/27/2017 at 19:56 by Mixman (Central NJ)        
Couple more questions....

What does the Lux Platinum excel at? Trying to figure out why people buy it. As I understand the wand is not adjustable, the powerhead is not height adjustable and the handle doesn't have suction controls. Is it more because there is a fondness for Aerus or is there something that makes this model truly exceptional especially at it high asking price?

Post# 369366 , Reply# 18   3/27/2017 at 21:43 by S2_82 (Ohio)        

Mixman.. about how long is the hose on your Miele homecare? Just curious as to how it compares to other brands

Post# 369368 , Reply# 19   3/27/2017 at 21:55 by Mixman (Central NJ)        
C3 Hose

The hose is about 6ft long. A little too short, but it is sturdy.

Post# 369369 , Reply# 20   3/27/2017 at 22:23 by eurekaprince (Montreal, Canada)        

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I love my Miele C3 FreshAir suction-only canister. It is a pleasure to use. It came with a great SpotLight handle that is unique to Miele. And it came with an extra long cord and telescopic wand which provides plenty of reach. If I wanted to, I could buy Miele's "extend-a- hose" attachment to add another two feet of reach, but so far I have not found the need.

The AirTeq carpet nozzle is excellent for surface litter pick-up even on deep pile carpet. Best thing about my Miele: excellent noise suppression and exhaust filtration which does not blow dirt around on bare floors.

Post# 369396 , Reply# 21   3/28/2017 at 10:31 by Mixman (Central NJ)        

Yes I really like my C3 too but just trying to figure out whether I should add a Lux Platinum to the collection.

By the way an Aerus salesman is trying to sell me one. What's the lowest can I get this for?

Post# 369399 , Reply# 22   3/28/2017 at 11:09 by Kirbysthebest (Wichita, KS)        
Lowest you can pay

Will be dependent upon what he is willing to accept. 


It will also depend upon how high up the ladder he is on sales.  Considering there is about a 600% mark up on DTD vacuums, the closer to the top he is the more wiggle he will have.


Post# 369404 , Reply# 23   3/28/2017 at 11:52 by sebo4me (Cardiff)        

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600% mark up?

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Post# 369406 , Reply# 24   3/28/2017 at 12:31 by kirbylux77 (Orillia, Ontario, Canada)        

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Brian - Just so you are aware, the motor in the TOL Tacony canisters - Moxie, Gusto, Immaculate & Impeccable - is NOT a double fan motor. It's a single fan Chinese motor, & if I am remembering correctly it's produced by a company that Tacony owns in China. See link below.

Mixman/Mike - As for the Aerus Platinum, to me it's not worth the $2G price the dealers want, not even if you got it for $1500. First off, the vacuum is seriously lacking in features. For that price, all the controls for speed & on, off & powerhead on/off should be on the hose handle. There's no telescopic wand, no quick release pn neck - you have to bend over to put the floor brush on, no height adjustment, no dirt sensor & no metal brushroll like Riccar/Simplicity canisters have. The bags are too small & overpriced....I was actually at one point considering a Platinum & looked into the cost of bags, found out that the price of the bags is roughly the same as Miele charges for their G/N bags, & the Aerus bags aren't 9 ply like Miele bags that you can stuff 3/4 full. I am also not impressed with the quality of the pre-motor HEPA filter, the filter paper used is nowhere near the quality it should be for a vacuum costing $2G, I guess it's a good thing they changed to HEPA Cloth bags, & of course the post-motor HEPA Filter will be nowhere near the quality Miele's HEPA Filter is, & will cost more than the $50 dollars Miele charges for theirs.

Regarding the build quality & Tom Gasko saying "Fit and finish are above reproach"....oh really? Go ahead & open the bag door & look at the cheap plastic on the bag door & in the bag compartment, it's CLEAR looking at it this vacuum was made in Slovenia. And regardless of what anyone says about it's a "metal" vacuum, it's just a metal covering on a plastic body. And I highly doubt production of the Platinum will ever be brought to Bristol, Virginia. Joe Urso has made it VERY CLEAR ever since he bought Electrolux, through his own actions, that he has no interest in it, this is just another investment to him that he has stripped assets from & sold off. He has destroyed Electrolux, & I have no respect for the man. The ONLY vacuums that Aerus Holdings has designed is the Tristar MG Series, & the previous Aerus Guardian that was essentially a 2100 with a redesigned top. Everything else the company has brought out has been products from other companies they have bought & rebranded their products, or they have had other manufacturers rebrand their products with the Aerus name. The Aerus Guardian Platinum was NOT designed by Aerus at all, nor did they have any input in it's design. All they did is go to Lux International & ask them to make the vacuum in 120 volts for them. I have read online that Tom Gasko & Derreck Fricke, a fellow Vacuumland member & Aerus dealer, approached Joe Urso at a VDTA convention & arm-twisted Joe Urso to bring the Lux Intelligence, known here as the Platinum, to North America. And I wholeheartedly believe it, considering Joe Urso's character. I don't believe any of the story Aerus has put out that it was co-developed between Aerus & Lux International. It's painfully clear that's a total lie when you look at Lux International's previous models.

The Aerus Guardian Platinum does have some good qualities to it though. The urethane vinyl hose is much easier to use than Miele, & a upgrade in quality over Riccar/Simplicity while still having the same ease of use & flexibility. It's nice to see they retained the blower feature, & the Sidekick III IMHO is the best mini PN currently on the market, something pet owners will appreciate for getting the hairs off the couch & stairs. The 15 year warranty is nice too, the only other companies I am aware of that has a warranty anywhere close is Miele, when they do their once a year 10 year warranty promotion for 1 month. Sebo also has a 10 year warranty, but it's warranty doesn't cover labor the entire 10 years, & certain components like the electric hoses are excluded. Compared to the Miele, Sebo & Riccar/Simplicity canisters, the Aerus Guardian Platinum is way overpriced, underfeatured & Aerus will need to do signifigant improvements to features & product quality if they want to successfully compete in the high-end canister vacuum marketplace.



Post# 369408 , Reply# 25   3/28/2017 at 12:44 by sebo4me (Cardiff)        

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Oh don't think you're a fan are you 😁

Post# 369417 , Reply# 26   3/28/2017 at 15:25 by Tseg (World Traveller)        

There's nothing like a solid vacuum... unless you prefer a lightweight one with lots of flexible features that still gets the job done and lasts. I was eying up this Platinum but one of my favorite features in my other vacuums is an adjustable wand. It saves my back. Quiet and lightweight are also very admirable features.

Post# 369420 , Reply# 27   3/28/2017 at 16:20 by Mixman (Central NJ)        
Yeah Rob

You hit the nail on the head. After doing a lot of research, it's too lacking in features for its high price, which is why I will not pay over $1K for one new and used a lot less. I was just asking why is this such a cult classic, if being quiet and good suction are it's only good points?

I also just spent a while on the phone with a Aerus store owner telling me why he can't sell me the vac for less that $2K, and me telling him it barely has enough features for me to pay $1,000. This is one of those vacuums I will get if it falls into my lap for a great price, because in my eyes I would use my C3 far more than the Lux.

Post# 369447 , Reply# 28   3/28/2017 at 21:54 by kirbylux77 (Orillia, Ontario, Canada)        

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Thanks Mike.

I think part of the reason why everyone is so interested in the Platinum is it's a Electrolux. Electrolux is just one of those brands that's so legendary for quality, design & performance, a machine Grandma passed onto her daughter, & Mom in turn passes it onto her daughter. And some families, all they owned was Electrolux floor care products, just like some are loyal to Kirby & Filter Queen.

One other brand I am going to say is not worth the money for their canisters is Sebo. For the same reasons....they are just too underfeatured for the $1G they charge for the full size Sebo D4 canister. And their S Class filtration system is seriously flawed, put it on a particle scanner & watch the scanner go constantly up & down as it detects particulates the Sebo's filtration system misses. The only premium high end vac shop brand canisters worth considering, IMHO, are Miele, Riccar/Simplicity & Lindhaus. There are also a couple of fairly new players on the scene that hold some promise....The Bank brand, which makes a rebadged Simplicity Verve called "The Bank Vault", look like really nice machines. And there's also the Soniclean canisters, which are made by EIO in Germany, which is considered a lower-tier German brand compared to Miele, Sebo, Bosch/Siemens & Fakir-Nilco. The Soniclean canisters look like they are well featured for straight suction machines, & have good bags & filtration systems, it will be interesting to see if they ever come out with a powerhead model to compete with Miele.

I personally am one person who is loyal to Electrolux. And note when I say that, I did NOT mean Aerus, or the "other" Electrolux AB of Sweden, I mean THE ORIGINAL Electrolux, from 1924 to 1999. My Mom owned a housekeeping service for over 35 years, & for 29 years she used a Canadian Model 89 like in the thread I linked to below. She cleaned 2 to 3 houses a day, six days a week, for 29 years with that vacuum. NOT ONCE did the canister itself break....the only thing it needed at 23 years old, besides a couple replacement hoses, a new PN & new tools over the years, was new carbon brushes for the motor. Everything else was entirely original when Mom died when it was 29 years old. You try finding another household brand in 1969 when Mom bought it that would take hard, punishing commercial use. It's kind of hard not to admire a company when they put out such a high quality product like that.


Post# 369456 , Reply# 29   3/28/2017 at 23:08 by Mixman (Central NJ)        
Right Again Rob

On Sebo. I have come to the conclusion that here at least here in the US they are just overpriced for what they offer. They are durable and dependable yes, but for $1,299 for some D4's you have to bend down to both set carpet height and release the wand from the powerhead,. They also offer no deluxe powerhead with extra features such as foot controlled height adjustment, foot controlled wand release and a headlight. So basically if you get a K3 and that is the size bag that you are OK with, you have no need to upgrade to an E3 or D4 since you will get the same PN with the same manual adjustments, with a longer cord and bigger bag. Whereas Miele and Tacony offer hand controls, headlights on the PN, foot controlled height adjustment and automatic suction for Miele. So if you upgrade with Miele or Tacony you actually get something besides a longer cord and bigger bag.

This is why I am selling my K3. I am however keeping a Felix because I do still think it is a great nimble upright, although I do not think it is not worth the $699 they are charging for it here in the US. If Sebo keeps raising their prices they will have to come up with more features to play with the big boys!

Post# 369462 , Reply# 30   3/28/2017 at 23:29 by S2_82 (Ohio)        

I don't understand why Aerus/electrolux power nozzles dont have a manual carpet height adjustment option; it's very useful and comes standard on many other canister brands today..

Post# 369470 , Reply# 31   3/29/2017 at 00:15 by sebo4me (Cardiff)        

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In the UK you can get a Sebo Felix for around 200 and i've seen the E3 Premium with a PW as low as 250 that is about $310. The Felix Pet has an A rating for filtration it has a thicker exhaust filter than the other models and most of the other Sebos have a B rating which is still very high and they are have the British allergy foundation seal of approval.

Yes they are basic in features that is because they come from a commercial background where reliability is foremost.And they are certainly built better than Miele. The brushroll pops out for cleaning or replacing. The Miele brushroll is a nightmare to change and costs around 80 here in the UK which is crazy! The PN release on the Miele is prone to break too.

Post# 369472 , Reply# 32   3/29/2017 at 01:23 by Mixman (Central NJ)        

There is a difference between the UK and US dynamic when it comes to Sebo. Here they charge about 3 times what you pay there. There are also more choices here in the US and Sebo hasn't done much to stand out from the least for consumers as opposed to commercial use. A Felix is $699 here and an E3 is $989. To put it in perspective the Felix is $150 more than the current top of the line Miele U1 Cat & Dog and the E3 is only $100 less than the Miele Marin, with the SEB 236 PN. I also find that with dealers you can get more of a discount on Miele than Sebo, which makes that difference even larger. Sebo is good company but I just think for the premium price they charge here, dependability is not enough, they need to add more features too.

Post# 369475 , Reply# 33   3/29/2017 at 02:22 by sebo4me (Cardiff)        

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I agree Sebo could update their "Domestic range" and add more features but whether they will is a different matter! :)

I do like the E3 Premium. If I were to choose between that and the Miele PN model i'd choose the Sebo.

I understand Go Vacuum stopped selling Miele in favour of Sebo. There is a reason why :)

Post# 369478 , Reply# 34   3/29/2017 at 07:19 by s31463221 (Frenchburg, KY)        
Lux Platinum under $1000

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First off, let me say this is NOT my listing, and I am in NO WAY associated with the seller! With that said, in reading over these posts about the platinum and looking for one under $1K. I'm always scouring eBay for decent listings, and came across this surprised me in the fact it did NOT pop up under my "Aerus" search, but rather just an "Electrolux canister" search! Anyway, if you would like to try one out at a lower price than the Aerus dealer is selling them for, this might be a start. I liked what I saw from them at the Aerus store when they first came out, and saved up enough to buy one......I suppose that's been close to five years ago.....mine is STILL sitting brand new in the box, never been opened, and at this point, I'm not sure I will ever open it! Oh well.....the things we spend our money on! LOL!

CLICK HERE TO GO TO s31463221's LINK on eBay

Post# 369488 , Reply# 35   3/29/2017 at 11:40 by Mixman (Central NJ)        

Thanks saw that listing. Messaged the dealer and they told me there is no warranty on the refurbished Lux Platinum. So much for buying from a dealer!

Post# 369489 , Reply# 36   3/29/2017 at 12:03 by Kirbysthebest (Wichita, KS)        
Here's your gamble

You save $1,400 off retail and have no warranty, you take the risk and may never have a problem, or you may end up spending a couple hundred on repairs.  You still save on the refurb.



Post# 369507 , Reply# 37   3/29/2017 at 17:40 by ronni (USA)        

Has anyone heard who is now manufacturing Aerus products besides the LGP since AB Electrolux sold Eureka in December 2016 (who'd been manufacturing the standard and economy models since 2003), and Aerus's Bristol, VA plant closed in May 2016 (where Floor Pros and vacuum cleaner attachments had been made and/or assembled)?

Further, is there a TriStar factory, or are those products outsourced, also?

Post# 369516 , Reply# 38   3/29/2017 at 19:44 by n0oxy (Saint Louis Missouri, United States)        
regarding Sebo

I have a Sebo D1, it's very well made, and I think that's why they are more expensive, you are paying for the quality. I also have a Miele C1 Olympus, they are both well made but I think the sebo is made a bit better. It is true though that Sebo vacuums are more expensive in the United States, that might be because of export taxes, I'm not sure.
The Guardian Platinum is made in Europe by Lux international, I'd also be curious to know where the classic and legacy are made.

Post# 369522 , Reply# 39   3/29/2017 at 21:50 by Mixman (Central NJ)        

Sebos are not more expensive here because they are better made, they may be more durable, but far more goes into making a Miele with the additional electronics than making a Sebo. They definitely are not better quality, just more simple and durable. Miele's have more electronics and are more complicated, thus a little less durable than Sebos. Those electronics cost more and the R&D for them cost more, therefore they should be more expensive, but that is not always the case.

Sebo is just plain overcharging for their products here. I have heard from a couple of dealers that they charge so much to give the dealers a bigger margin, so more dealers would be willing to promote their products. I can only say don't pay full pop on Sebo if you plan to ever sell your vacuums publicly like Ebay and CL. Sebo's that are in good shape go for a third of their MSRP. As a matter of fact, I just missed an open box D4 that went for about $470 shipped on ebay, because there were so few bidders.

Post# 370392 , Reply# 40   4/9/2017 at 20:38 by electromatik (Taylorsville, North Carolina, U.S.A.)        
Reply to post #17

OK Mixman, let me see if I can explain. It sounds as if you are worried about bells and whistles on machines. Is that the standard you use to judge a machine? Loads of bells and whistles?? Most people use suction power, convenience, and durability as the standard, but OK. The Lux has more than enough "features." It has one of the most powerful motors in the industry, it is the ONLY household vacuum with two HEPA filters, it is the ONLY vacuum with 8 motor speeds, it is the ONLY vacuum with LCD control panel, it is the ONLY vacuum that shuts itself off when airflow is reduced, it is one of the few with a motorized mini-nozzle, it is one of the VERY FEW that are still equipped with a blower, it is one of the few with electronic software controlled motor, it has really high-quality tools, it has a self-adjusting L-shaped powerhead that is ultra low-profile for getting under furniture and with a front-mounted LED headlight.

It has all of these "features" (many of which NO OTHER VACUUM POSSESSES) and yet you are worried about "foot pedals" and telescopic wands? LOLOL. OK. Telescopic wands might be nice, but they aren't as versatile as the Aerus wands. The Aerus tools, including the Sidekick and Power Nozzle, will plug into the handle and the wands. Only the Rainbow duplicates this I believe. I'd rather have that any day as the much more trouble-prone telescopic wands. Same thing with the switches on the handle. Higher cost and trouble-prone.

Post# 370394 , Reply# 41   4/9/2017 at 21:09 by electromatik (Taylorsville, North Carolina, U.S.A.)        
Reply to post #24

Kirbylux77's post has to be one of the most long-winded anti-Aerus RANTS I've ever read. And hardly any of it is actually fact. Despite the fact that the Aerus has loads of technological wizardry, it isn't good enough because it doesn't have a telescopic wand? Or foot pedals? Talk about hair-splitting nonsense. Aerus' Lux Platinum has many features NO OTHER vacuum has. It's not "lacking in features" at all. It doesn't have some that others do, but nearly ALL vacuum makers make sacrifices somewhere. Sebo's don't even have a headlight for goodness sake. Miele's don't have 8 speeds, don't have a blower, don't have an L-Shaped powerhead, don't have long cords or hoses, and don't have good attachments. See how anyone can split hairs?

Also, his post's claims about the Aerus having problems with filtration are COMPLETELY AND TOTALLY AND PROVABLY FALSE. These filters and vacuums have been tested repeatedly by the European indoor air-quality laboratories and have been found to be VERY WELL at filtering. It has been tested by the Allergy people and found to be as close to perfect as a vacuum can be at removing allergens. It's filters are not faulty at all.

Some people on here were talking earlier about the site dying a slow death. Some people on here live to trash other brands and vacuums and will seemingly twist facts into pretzels to do so. It's really shameful. No wonder people are leaving. There are some seriously not-nice people here...

As an aside, notice that Aerus' detractors often like Kirby's. They will uphold Kirby no matter what. Despite the fact that Kirby's lack ANY technological wonders or convenience features, have short cords, have no on board tools, are louder than most, have a higher weight than most, yet are still enormously expensive, they still don't deride them to ANY degree. Yet Aerus is routinely degraded due to ANY perceived lacking, however minor in the big picture it is. Anyone wonder why??

Post# 370400 , Reply# 42   4/9/2017 at 22:50 by Mixman (Central NJ)        

Here is the thing.....suction alone is not the only thing high end buyers are looking for because if it there are many other machine that could match or beat the Aerus such as the brand you hate Kirby. Even among canisters the Tacony and Miele, while maybe not the best airflow, have a good combination of features and suction are are discussed and owned by more members here. Sorry if you can't understand this but high end buyers want features in addition to the suction and excellent Hepa....which Miele already has.....and costs less. Many of those "features" you mention are nothing special in this industry.

You are laughing at the features that I want but take a look at the industry as a whole.....hand suction controls, and if not, at least foot adjustable controls. Yes, a telescopic wand is important to many. Some are shorter, some size should not fit all for a $2,000 machine. That adjustable nice LCD shouldn't mean it has to be adjusted by hand.......again for a $2,000 machine. Also, we do not all need the same tools. Some tools are more important to some than others. Look, I have no dog in this fight. I looked into getting one of the machines, weighed the pros and cons......and thus far have come to the conclusion that is overpriced for what you get or at least what is important to me. Right now it does not seem to offer me anything I cannot get elsewhere.

I know I do not need to defend Rob, but he has been even handed about his criticism of many brands including Miele, Sebo and Aerus. It seems to be you who has the agenda and now by going after Kirby fans.......

Just face it, people will like what they like, what is unnecessary to you could be very important to others!!!

This post was last edited 04/09/2017 at 23:09
Post# 370410 , Reply# 43   4/10/2017 at 02:29 by sebo4me (Cardiff)        

sebo4me's profile picture
No vacuum cleaner is perfect, they all have good points and bad points.

You decide which cleaner works best for you in your environment.

Post# 370411 , Reply# 44   4/10/2017 at 03:13 by electromatik (Taylorsville, North Carolina, U.S.A.)        
@sebo4me post 43

Oh no, no. Didn't you read the thread?? All Aerus vacuums are obsolete and unworthy of consideration because they lack 2 or 3 gimmicks. (Even though it is loaded with other gimmicks.)


Post# 370412 , Reply# 45   4/10/2017 at 06:21 by myles_v (Fredericksburg, Virginia )        

myles_v's profile picture
I plan to purchase one within the next few years. Don't spend more than $1500 on one, I'd try to talk your dealer down to $1300. My dealer told me that he normally starts at $2000 but that he could go as low as $1500.

I plan to purchase one because they have plenty of features, the filtration is excellent, they're very attractive looking, they come with a 15 year warranty, and because I like Aerus/Electrolux as a company. If I wanted a telescoping wand with a foot pedal release then I'd buy a $300 Kenmore. I've never had good luck with machines that have foot pedal release things for the power nozzle, they always start to have electrical problems.

Now, someone said that the Bristol plant closed. I talked to someone from Aerus who told me that it is still open. So now I'm really wondering where the Classic, Legacy, uprights, and tools etc are being made.

Post# 370413 , Reply# 46   4/10/2017 at 06:27 by Tseg (World Traveller)        

You don't have anything unless you have air in your tires, like my Miele C3 Alize. This is a most important feature to a vacuum.

Post# 370425 , Reply# 47   4/10/2017 at 13:31 by lux14 (Leawood Kansas)        

I have a question. I know Aerus came out with a new and improved power nozzle that was to be softer and not as loud as the ones in the past. I saw a demonstration on Utube of the new nozzle. It does not sound any quieter to me. Am I missing something? Thanks!

Post# 370426 , Reply# 48   4/10/2017 at 13:35 by wyaple (Ohio, USA)        
No, The MOST Important Feature Must Be

The power switch light. There simply is no other easy way to tell if your vacuum is running.



Post# 370427 , Reply# 49   4/10/2017 at 13:49 by sebo4me (Cardiff)        

sebo4me's profile picture
Haha 😀

Post# 370443 , Reply# 50   4/10/2017 at 18:27 by funeraldirector (Boston)        
Lux vs Others

The right vacuum is the one that works best for you be it Sebo, Miele, Riccar or Lux. All are good it just depends on what features matter most. I have had all four brands and still have two. Sold hundreds of the original Guardian on the streets of Boston during my days in the Teamsters.

The Guardian Platinum is a similar unit in features to the Miele Marin. It is quieter, more powerful, has more cord, hose, significantly better attachments, Sidekick and has a great LED display you can actually use. This is why it is popular. Obviously it costs more and has a longer warranty. What it lacks is a telescoping wand, quick release elbow on the nozzle and two very clunky power nozzle options that clean well from Wessel. The auto feature works extremely well and the latest incarnation of the Lux Omniflo L-shaped nozzle cleans well in ASTM tests. No adjusting required. Keep it simple stupid as we used to say in college. I hate the wands but they are functional, cheap and easy to repair in addition to adding short or long sections to the Sidekick. If the height of the Tristar wands works for you then there is no need for adjustable wands that can be troublesome like Sebo or the older Miele wands were. I am not sure why proprietary hose ends are an issue when the Lux floor and furniture tools are so much better than the mass market alternatives? I am a busy guy and I prefer clean rugs vs buying carpet by the yard and throwing it away by the pound so always full power and bags changed at half full. I use an extra set of wands for the combo floor tool like my Silverado. Here we go again with convenience. The Intelligence/Platinum has more European emissions certifications than both Miele and Sebo so the double HEPA works well. A very convenient vacuum to use just as the Silverado was in its day. Miele only makes a couple of machines with the variable power handle the Uniq and one of the Homecare if memory serves me. When the Platinum came out they only made one. So in any circle still very high-end.

As far as Lux manufacturing, Bristol is open and has been since the end of their agreement with Electrolux AB in El Paso, TX many years ago (10+). The Tristar and some Vollara (Eco Quest) products as well as canisters and uprights made there as well. As of last fall, plans were under way to bring production of the Platinum to Bristol from Slovenia. Those machines are manufactured by a third party manufacturer named Kolektor (SP) not Lux International. I had an extensive conversation with an old friend who is a regional executive with Aerus so this is not talk around the water cooler. It is less expensive to assemble that unit at Bristol than import it already assembled. Their head engineer now oversees manufacturing in Bristol and this is not their first rodeo with a stainless skinned canister vacuum. We started talking about an American version of the Lux 1 Royal Chrome in 2003 at the national convention and as I recall there were issues with the chassis design that led to a delay in a new model design. I think there will be more production rather than less as they begin to realize that while outsourcing looks good initially it generally costs more in the long term. The exact reason Lenovo makes most of their own Thinkpads in house these days vs using a third party like Foxconn.

To clear up any confusion the Riccar Immaculate/Impeccable uses a high efficiency, single fan motor sourced from Lamb made in Mexico not the far east. When production was moved from Daewoo, the Chinese motor was replaced with the NA Ametek it currently uses. Sorry for the confusion. It too is a fantastic vacuum.

Lux, Miele, Kirby and Sebo are solid choices as is the new E2 Onyx Rainbow. All are super quality machines, perform well and appeal to different tastes. I have had Kirby and the E2 Onyx in my home for long-term testing as well.


Post# 370445 , Reply# 51   4/10/2017 at 18:34 by funeraldirector (Boston)        
Lux Power Nozzle

Lux 14,

The latest version of the Omniflo uses a modified Johnson motor called the HTM. The difference is in the sprocket design and it takes a different belt. Tristar uses it as well. They sound a little noisy on the Youtube videos but mine is much quieter in real world use than the older Johnson motors are. If memory serves me there are more teeth than the older ones. It has been a while.


Post# 370452 , Reply# 52   4/10/2017 at 22:01 by kenkart (Mocksville, NC)        
My two cents....

Electrolux/Aerus vacuums are good...But I wouldn't have one for one reason, I hate the bulky plastic hose handle and wands..But I hate anything new..LOL

Post# 370453 , Reply# 53   4/10/2017 at 22:34 by n0oxy (Saint Louis Missouri, United States)        
nonstandard hose end

Interesting discussion. The reason I'm not a fan of nonstandard hose ends, and nonstandard electric connectors is that it limits what attachments I can use. What if I want to use my Lindhaus or Sebo power nozzle? Not possible with the guardian platinum. I want to be able to pair any attachment with the vacuum I am using, the attachments that the Platinum comes with may be good, but that's not the point. On the other hand, the Aerus classic is a great vacuum, nice standard hose end and standard electric connector. I paired it up with my Centec CT10 power nozzle the other day, this nozzle is designed for hard floors as well as rugs. Again, with the Platinum this would not be possible. I think it does include an adapter to convert the hose end, but the electric connector is different, the two connectors are much more spread out than the standard connector. By the way, does anyone know what kind of electrical connector is used on the Miele canisters with electric hoses? I've been trying to find out but not having any luck.

Post# 370462 , Reply# 54   4/11/2017 at 04:20 by tolivac (Greenville,NC)        

Again I like my new 'Lux Guradian and my new TriSTar.The wands and attachments are interchangeable between the machines.With the tool adaptor on the 'Lux I use both machines with my Volt powernozzle-in both they get MORE dirt than the stock nozzles.The newer Platinum nozzle is quieter than an older Guardian nozzle.I would like to see the controls on the handle(Platinum) like what the old Guardian has.

Post# 370467 , Reply# 55   4/11/2017 at 08:56 by Kirbysthebest (Wichita, KS)        
Power Nozzle Noise

I have always contended that the power nozzle noise is relative.


Since the Platinum is so much quieter than other models, it makes the nozzle appear to sound louder. 


Just my theory.

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