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Thread Number: 26812
Lux Talk Around the Water Cooler |
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| Post# 300048 , Reply# 1 9/28/2014 at 18:17 (3,494 days old) by pr-21 (Middletown, OH) | ||
That is good to hear.........
I am one of the people complaining about the Lux Guardian Platinum bags. I had called Aerus on numerous times. I have also had issues and sent bags to them for the lux style c bags to see what I was talking about. I actually stocked up on Surething and Germgrabber Bags Style C and U, until they get their act together. It is about time!!!!!
MY Aerus Lux Guardian Platinum is in its box for trade in purpose for the Lux Legacy 90th Anniversary Edition, in the near future...... PR-21 | ||
| Post# 300049 , Reply# 2 9/28/2014 at 18:24 (3,494 days old) by kirbyloverdan (Egg Harbor Twp . NJ aka HOOVERLOVERDAN ❤️) | ||
And I have  | ||
| Post# 300085 , Reply# 4 9/29/2014 at 05:08 (3,494 days old) by godfreys_guy (Melbourne, Australia) | ||
This bag issue is absurd~
Why don't they just change to the Swedish made bags the Sauber Intelligence uses? They are HEPA rated, don't leak and have a really good latex sealing collar.
CLICK HERE TO GO TO godfreys_guy's LINK | ||
| Post# 300090 , Reply# 5 9/29/2014 at 07:04 (3,494 days old) by kirbylux77 (London, Ontario, Canada) | ||
Much agreed, Patrick! I was totally surprised when the Guardian Platinum came out a couple of years ago, to see a Aerus made in Slovenia, by Lux International no less. But to think Aerus would be so DUMB to go ahead & design a paper bag when they already had a bag supplier & didn't need to make alternate arrangements for a paper bag. Whoever it was in the boardroom who thought of that idea needs to be sacked! Absolutely STUPID idea, especially when most consumers probably wouldn't consider a bagged cleaner unless it did use HEPA bags, this would have been the perfect opportunity to point out to customers that the Guardian Platinum was using new ideas & a departure from their usual cleaners. But then again, we are talking about a very traditional company that frankly is behind the times & needs to get with it & revamp their product selection.
Speaking of the paper bag leakage, though, I think I have figured out exactly what the problem with them is. It's not the bag itself, the type of filter paper or filtration lining they were using, it's that darned blue sealing strip at the back of the bag that holds it together! I recently ordered some Home Solutions bags to try out in my Grand Marquise, & the first two bags I have used, this has happened with BOTH of them. I cut a microfilter pad to put behind the bag, & after this pack of bags is used up, no more Aerus bags for me! I'll stick to the JohnnyVac HEPA bags, & use the Arm&Hammer paper bags from WalMart for messy jobs with dirt I don't want to leave in my vacuum. The filtration lining may be thinner & less effective than the Home Solutions bags, but the back of the bag is folded over & glued, manufactured the way most other brand's bags are, so there's no sealing strip to fail & cause an issue with dust leakage. Rob | ||
| Post# 300091 , Reply# 6 9/29/2014 at 07:09 (3,494 days old) by kirbylux77 (London, Ontario, Canada) | ||
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Chris
"I think Lux Legacy and Classic make great low-tier and mid-tier machines." No offense, but you are serious, right?! The Classic & Legacy are NOT good lower tier & mid tier machines! No normal consumer in their right mind is going to pay $1,000 CDN for a Aerus Classic canister if they see a Miele, Riccar/Simplicity or Sebo canister with the better features, HEPA bags & sealed HEPA filters. Aerus needs to do something QUICK to these models & update them so they stop losing new customers to other brands.
Rob | ||
| Post# 300098 , Reply# 8 9/29/2014 at 09:38 (3,493 days old) by electromatik (Taylorsville, North Carolina, U.S.A.) | ||
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Darn I hate mistakes... The 4th, 5th, and 6th sentences above should read: There is no bag that removes ALL particles. There is also NO true "HEPA" bag. The only definition of HEPA in the US rests with the Department of Energy and requires 40 feet of filter media folded accordion style (an impossibility for a vacuum bag). | ||
| Post# 300437 , Reply# 9 10/2/2014 at 19:58 (3,490 days old) by Ctvacman (CT) | ||
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Pr-21 Is your platinum you have in the box the first generation? If so would you be willing to sell it. Colby | ||
| Post# 305202 , Reply# 11 11/7/2014 at 12:01 (3,454 days old) by williamr1248 (USA) | ||
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Lux talk around the water cooler John, Thanks for posting the pictures and information about the new Aerus bags. Hope that will solve the leaking problems on the new machine. Good news if they are going to start making the bags themselves again. | ||
| Post# 305215 , Reply# 12 11/7/2014 at 13:19 (3,454 days old) by dysonman1 (the county) | ||
My good friend, and Vice President of Aerus - Rich Luisi, sent me some of the new synthetic HEPA bags several weeks ago. He also sent a new pre-motor HEPA filter. Rich provides the Vacuum Cleaner Museum with samples of all brand new Aerus vacuums. I had complained about the very fine dust leakage through the blue bags on a number of occasions. I am very happy to report that the new H12 bags work properly, like a Miele or Simplicity HEPA bag does. No dust leakage at all. When I got the new bags, I wiped out the bag compartment thoroughly and changed the pre-motor filter. We vacuumed the vestibule rugs here at the Factory for two weeks with the Platinum, as those rugs get a LOT of asphalt dust and chat dust from the parking lot. Over 200 employees walk on them everyday, not to mention Museum visitors. The new bags leaked NOTHING. It would have been easy to see inside the black bag compartment. Anyone with a Platinum Edition should call Vickie at Aerus (1-800-243-9078) and order these bags. She's a delightful person to speak with and will be able to get your order placed right away.
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| Post# 305224 , Reply# 13 11/7/2014 at 13:45 (3,454 days old) by marcusprit () | ||
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That's another cleaner I wish was available over here. Seems to have very powerful suction/airflow and very solidly built. | ||
| Post# 305251 , Reply# 16 11/7/2014 at 17:08 (3,454 days old) by eluxca () | ||
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No problem, Rob. I have yet to use a bag, but likely will this weekend. Funeraldirector, I absolutely agree the Iota bags were the best. I wish I could find a stash for my Renaissance. | ||
Post# 305378 , Reply# 17 11/8/2014 at 16:11 (3,453 days old) by countryguy  (Astorville, ON, Canada) |
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Yesterday I called the closest Aerus dealer in Barrie, ON. The woman I spoke with didn't even know any about there being the new bags for the Guardian. She called another dealer and they did have the new bags. Since I have an unopened case of 12 bags I asked her if I could exchange them for the new type. She didn't know and said she would have to talk to the store manager and call me back next week.
On another note, I just finished vacuuming with the Guardian and discovered that the bag door will close WITHOUT a bag in place but acccording to my manual it states that the door will NOT close without a bag. To all you Guardian owners, how does it work for you? Thanks. Gary | ||
| Post# 305379 , Reply# 18 11/8/2014 at 16:14 (3,453 days old) by Kirbyloverdan (Egg Harbor Twp . NJ aka HOOVERLOVERDAN ❤️) | ||
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Gary Mine will | ||
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Post# 305383 , Reply# 19 11/8/2014 at 16:32 (3,453 days old) by countryguy (Astorville, ON, Canada) |
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| Post# 305387 , Reply# 20 11/8/2014 at 16:53 (3,453 days old) by Kirbyloverdan (Egg Harbor Twp . NJ aka HOOVERLOVERDAN ❤️) | ||
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Never paid attention will | ||
| Post# 305408 , Reply# 21 11/8/2014 at 22:32 (3,453 days old) by Kirbysthebest (Midwest) | ||
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Mine won't close w/o a bag You can also order your bags directly from the Aerus store. Very fast delivery. They say 10 days, I had mine in three. CLICK HERE TO GO TO Kirbysthebest's LINK | ||
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Post# 305464 , Reply# 22 11/9/2014 at 12:32 (3,452 days old) by countryguy (Astorville, ON, Canada) |
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