Thread Number: 25486
Electrolux - Renaissance Colors
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Post# 286313   6/26/2014 at 18:55 (3,563 days old) by kevin (Livonia)        

Does anyone know what Electrolux called the colors of the Renaissance models C104A and C104H?

I'm wondering of the C104A was charcoal or black (with gray trim) and if the C104H was bronze (with gray trim)? Am also wondering if the Ambassadors and Epics that were manufactured at the time were made in matching colors as the Rennies? If so, what are those model ids?


Post# 286329 , Reply# 1   6/26/2014 at 20:29 (3,563 days old) by Gr8DaneDad ()        

Officially they were Gray and Oyster. There are matching Epics in both colors and the Ambassador in Oyster. Unfortunately I don't know the model #'s off hand.


Post# 286331 , Reply# 2   6/26/2014 at 20:31 (3,563 days old) by kevin (Livonia)        

Thanks, Tom. So that was the color of oyster--good to know. I wasn't sure if oyster was a lighter color or darker.

Post# 286332 , Reply# 3   6/26/2014 at 20:32 (3,563 days old) by kevin (Livonia)        

Tom,

Was there ever an oyster color shampooer/polisher? If there was I've never seen it!


Post# 286335 , Reply# 4   6/26/2014 at 20:38 (3,563 days old) by Gr8DaneDad ()        

I don't thing there was ever an Oyster FloorPro... They have been various shades of blue or gray with white since the 90's and the current one is Black and White


Post# 286340 , Reply# 5   6/26/2014 at 21:19 (3,563 days old) by kevin (Livonia)        

Ok--thanks. It seems to break with Aerus/Electrolux's way of color matching all machines, but maybe there was an abundance of dark gray S105Bs in stock, so they were sold with both versions of the Renny.

Post# 286341 , Reply# 6   6/26/2014 at 21:25 (3,563 days old) by Gr8DaneDad ()        

I just found out there was any Oyster Floor Pro from April '98 to mid '99 but not a huge production run. The FloorPro in light blue and white came out in '99, followed by the Epic 6500 and then the Guardian in the same colors in April of 2000. And there do seem to be many, many gray/dark gray Floor Pros out there and quite a few still showing up as NOS on eBay.


Post# 286344 , Reply# 7   6/26/2014 at 22:06 (3,563 days old) by kevin (Livonia)        

I really appreciate all your information, Tom. I'd be interested in knowing the model id of the oyster-colored shampooer/polisher if you can find it online somewhere. I'm wondering, though if I've seen it and have mistaken it for gray. Depending on the clarity of the pic and the amount of artificial light the colors can't always be differentiated.

Start with the S105B and see if you think that's oyster instead of dark gray.


Post# 286355 , Reply# 8   6/26/2014 at 23:47 (3,563 days old) by Gr8DaneDad ()        

Well there are S105B's in both gray and oyster. This link is Oyster - which is the off white color with light gray/gray brown trim



CLICK HERE TO GO TO Gr8DaneDad's LINK on eBay

Post# 286356 , Reply# 9   6/26/2014 at 23:48 (3,563 days old) by Gr8DaneDad ()        

And here is the Gray



CLICK HERE TO GO TO Gr8DaneDad's LINK on eBay

Post# 286358 , Reply# 10   6/26/2014 at 23:52 (3,563 days old) by marks_here (_._)        

marks_here's profile picture
Go to Aerus Electrolux then click surface click on support then click product history. You have USA or Canando to chose from. Happy shopping!!!

Post# 286359 , Reply# 11   6/26/2014 at 23:56 (3,563 days old) by Gr8DaneDad ()        

Unfortunately the .pdf on the Aerus web site is missing a great deal of information. The canisters are somewhat well documented, but the uprights and shampooers are not.


Post# 286361 , Reply# 12   6/27/2014 at 00:02 (3,563 days old) by marks_here (_._)        

marks_here's profile picture
I noticed that too Tom plus nothing about the history of the commercial line they have & just one pic of the shampooer ... Go figure

Post# 286362 , Reply# 13   6/27/2014 at 00:04 (3,563 days old) by Gr8DaneDad ()        

it really sucks. would love to have a more comprehensive visual representation of all the models and when changes occurred. But I don't think most people care, and certainly not like we do.


Post# 286363 , Reply# 14   6/27/2014 at 00:12 (3,563 days old) by marks_here (_._)        

marks_here's profile picture
Oh I'll tell you one thing..I found a Fresh Era in the garbage, took it home tried it, the fan was busted, went to Aerus..the man had no clue what to do, tried to tell me I had to order the entire motor assembly, he wasn't interested in helping me after lugging the machine in torn apart because he didn't understand what I was talking about. Later that day I found a fan through a web sight that fits this model plus the Hoover, Royal, Rubbermaid. Got it fixed brought it back to him & he said that it wasn't the same machine I told him it was but I didn't tell him what I used to clean & polish it.

Post# 286414 , Reply# 15   6/27/2014 at 11:07 (3,562 days old) by kevin (Livonia)        

Thanks for the responses.

First of all, I have to say that I am disappointed with Aerus, too--both the branch offices and main offices. Like you said, they are not very interested in helping you fix a machine (even though they tout their supposed longevities) and do not seem to know much about models or versions unless they have been with the company a while. They might more satisfied customers if they were willing to meet their requests (for product repair and information) instead of pushing them to purchase the latest machines. In addition, I get the impression that they have not kept accurate records over the years--and maybe even that they have tossed most of their old records. For instance, I noticed that there was only one color of the Renaissance listed on their product history, so I asked them about it. They replied that their product history is only supposed to be a sampling of the machines they have carried. In addition, others have told me that information they get from Aerus is sometimes inaccurate. Therefore, I have decided not to purchase any new Aerus products--only what I can find via trade-ins at general vacuum cleaner stores or online sales. I will not support a company who doesn't stand by their former products and does not care to provide basic information when requested.

Thanks for the gray and oyster links, Tom. Do me a favor and check out the Renaissance C104H. I don't think it's the same "oyster" color as the S105B on the link above. To me, the C104H is a brownish/bronze color.


Post# 286446 , Reply# 16   6/27/2014 at 14:38 (3,562 days old) by Gr8DaneDad ()        

I have been selling Aerus products for a while, and I too am disillusioned with the company as it exists today. The lack of oversight of the franchises, the often incomprehensible service policies (not company set but not managed either) and the shear lack of desire to take care of the customer, without whom they have no business. I am sick of being pressured to sell someone a vacuum because their old one needs new brushes, bearings, a new hose or just a good cleaning. Especially to be discouraged (often strongly) from selling them a Classic that they will be perfectly happy with and can afford, and practically forced to sell only Platinum's. My Franchisee only stocks one each of the Classic, Legacy and uprights and they are on display in the office. To sell one requires leaving a potential customer's home and making the hour long round trip to sign it out and get the third degree for why you aren't selling a Platinum. The absolute lack of any business acumen of many Franchisees is appalling. Anyway, today I turned in all the equipment I had and start a new job with Apple on Monday. At least I'll get paid on time and for the work I do rather than the hit or miss payment of commissions (I always get them, just often not when I should) that I currently experience.  Found out that I am keeping the whole franchise afloat and I get treated like some kind of slacker. I've sold 95% of the volume for the the last 7 months and you'd never know it.  None of it would really matter if I'd just been treated with honesty. Especially when I discovered just how much money I was making for the Franchise vs. what I was getting paid. The worst part is I could have easily made more money for myself and the franchise and sold more units by being able to offer them at more competitive price points.  Like I said, no business acumen, he keeps raising the prices which just drives down volume and profits when I could sell Platinum's all  day at $1,500 or a bit less and still make loads of money for everyone. Worst thing Aerus ever did besides selling back the Electrolux name was dismantling the branch network and giving up control. Done with it.


Post# 286451 , Reply# 17   6/27/2014 at 15:00 (3,562 days old) by marks_here (_._)        

marks_here's profile picture
Ohhhh I know that feeling all to well with my last job...since I can understand different languages I was forced to the bidding of higher-ups, was running around (now looking back I was stupid for not seeing this) trying to get things done while everyone else literally kicked back & some didn't even bother to show up for work...since Mark is there HE can handle it!!! BS I had to take a leave of absence only to come back to a glad your back, now get to work!!! No how are you feeling ohhhh and corporate...when they came for a visit I never saw so much a$$ kissing in my life! The manager was telling them lies when I had documentation of what wasn't done & found out they were looking for I while I was gone they never did...in the end they set me up because they were trying to get me to quit, instead I was fired on the spot, escorted out by security like a common criminal! Me quit why I wouldn't give them the satisfaction!!! So Tom I'm happy for you that you no longer have to put up with that & sad because I know you liked what you were doing..not what they forced you into doing for them!

Post# 286453 , Reply# 18   6/27/2014 at 15:06 (3,562 days old) by Gr8DaneDad ()        

I genuinely love making people happy with their purchases and with the service after the sale. Part of the grief I got was for not only selling the lower end vacuums but for selling them all for more reasonable prices. I always look at it as better to have a $1,500 sale than no sale at all. Oh well.. maybe when he runs the business the rest of the way into the ground I'll buy the franchise and sell out of the store at reasonable prices and do the service myself - I could do a good business with a bit of advertising and with the help of my satisfied customers word of mouth... And I'd bend over backwards to fix what can be fixed if that is what the customer wants - while always honestly giving them all the options.


Post# 286490 , Reply# 19   6/27/2014 at 19:37 (3,562 days old) by kevin (Livonia)        

I agree with you that there is a lack of business acumen at Aerus LLC. That is likely a result of the lack of training and a misdirected mission of profit over people. Beyond that, it seems that Aerus suffers from a lack of integrity.

For example, it would seem that Aerus has discarded many of its old records (e. g. incomplete product history, and unwillingness/inability to give customers basic information on products). I wish they would just say that they have gotten rid of their records instead of saying that it's against their policy to give out information to individuals. Also, business persons of integrity do not engage in manipulative selling practices just to boost their profit margin. Correspondingly, customers should be taught how to use their machines. I can't believe the number of machines--some vacuum cleaners but mostly shampooer/polishers-- that are listed online as "never been used" or "hardly ever used". This tells me that the machine was "thrown in" (not really desired by the customer) to make a sale, or the customer was hoodwinked into thinking that it was something they needed. I can't believe that Aerus, or Electrolux before them, didn't even sell a wet vac with the floor scrubber. So you either have another expense of a wet-vac, or you need to come up with your own method of picking up the dirty water from the floor. Anyway, I'll bet that Aerus has never put out customer surveys to determine the desires of customers--it doesn't match their style.

As for the colors, Tom, I think I've finally figured them out--thanks for your help. Would you say, then, that the C104A is a two-toned gray (with light gray trim)? What color is the trim of the C104H?

I'm guessing that the C104A ran from 1994-1996, and the C104H ran from 1996-1998. Is that correct?

What colors were the Epic 8000 SR that replaced the Rennies?



Post# 286491 , Reply# 20   6/27/2014 at 19:47 (3,562 days old) by kevin (Livonia)        

After I posted my last comment I thought I should add that I'm sure that there are excellent Aerus franchises out there and independent contractors, like Tom and John (Tig21er), who put people over profit. I don't mean to lump them with the other group. In my personal experience, though, I have not met as many Aerus people who have a good business acumen and integrity. I will say, too, that one person in particular at Aerus Corporate has been very friendly and eager to provide information; so it does depend on who responds to your emails.

Here is an example of integrity: An eBay seller recently gave me a partial refund on shipping when he figured out a more economical way of boxing the item. It was totally unexpected and very much appreciated, and I told him so. He definitely earned the 5-star ratings I marked.

Maybe integrity is just following the Golden Rule as someone else pointed out on another thread: "Do to others what you would want them to do for you." That's what that eBay seller did, and I told him I would pay it forward.


Post# 286494 , Reply# 21   6/27/2014 at 21:06 (3,562 days old) by Gr8DaneDad ()        

Kevin,

 

I'd probably call the trim on the C104H Bronze, seems most accurate to my eye. Dates are correct as far as I can determine - nothing I find contradicts that. The Epic 8000 was Oyster and Gray. I had one of those until it spontaneously combusted (in reality the hose shorted at the front of the machine and melted most of it together. The machines with R bags are not amongst my favorites.

 

At the end of the day, the lack of integrity, misinformation and general lack of business acumen have driven me to leave. Love the products, but not the company so much. The more I think about it the happier I am with my decision to move on.

 

I just sent out a package for a eBay purchaser where I'd offered free FedEx SmartPost... but when I saw it was going to take 10 days for delivery only 800 miles away, I spent the extra $3.50 and sent it Priority Mail. Purchaser was overjoyed and I feel good about getting his purchase to him in a more reasonable time frame. 

 

Tom


Post# 286578 , Reply# 22   6/28/2014 at 20:59 (3,561 days old) by kevin (Livonia)        

Tom,

You sound like a person with integrity. I appreciate that along with all the information you've provided.

For Aerus's sake I'd hope that you would get your own franchise someday--or better yet get into corporate, so you could turn things around.

If things keep going the way they are Aerus is going to end up with a black eye--unfortunately bad news travels quicker than good news.

Regarding the Epic 8000 SR's color, Aerus refers to it as "light sand gray"--according to its product history. Go figure.



Post# 286604 , Reply# 23   6/29/2014 at 08:36 (3,560 days old) by sleepdoc (St. Louis, MO)        
Epic 8000 colors

sleepdoc's profile picture
At the time (late 1990s), the color combination of the bodies and trim was called "Oyster/Fog."

Post# 286622 , Reply# 24   6/29/2014 at 12:57 (3,560 days old) by Gr8DaneDad ()        

Thanks Sleepdoc... I was driving myself crazy trying to remember what the light gray was called... Fog it was.


Post# 286633 , Reply# 25   6/29/2014 at 15:10 (3,560 days old) by kevin (Livonia)        

Fog was also the main color (along with black) of the Model C141s--Make 2100 (the earlier canisters were Model 2100s).

So if I have this correct these are the colors of the following machines:

Renaissance/C104A: Gray/Fog trim

Renaissance/C104H: Oyster/Bronze trim

Epic 8000 SR/C133A: Lt. Sand Gray/Fog trim




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