Thread Number: 24819
Guardian Platinum overheating
[Down to Last]

Vacuumland's exclusive eBay Watch:
scroll >>> for more items --- [As an eBay Partner, eBay may compensate vacuumland.org if you make a purchase using any link to eBay on this page]
Post# 278870   5/1/2014 at 07:09 (3,641 days old) by countryguy (Astorville, ON, Canada)        

countryguy's profile picture
I had an issue with the Platinum last night. I just had new carpeting installed so I was vacuuming after the carpet installer left. Suddenly the vacuum quit running. I looked at the control panel and the only light on was the red overheated. I unplugged the vac, opened the bag door and it was overflowing! I did not see the bag full light come on. I put in a new bag, made sure the hose was clear and let the vac cool down for about 1/2 hour but when I turned it on again all the blue lights came on as per normal however the motor did not turn on. After a couple of seconds the red overheat light came on again so I uplugged it again. I tried again after 2 hours and still the same thing. I left it overnight, turned it on this morning and now it is working normal. Is it supposed to take so long to cool down and reset? Shouldn't the bag full indicator have come on long before the motor overheated? I sure wish this vac shut off when the bag was full like the older style Lux's.

Gary


Post# 278873 , Reply# 1   5/1/2014 at 07:22 (3,641 days old) by kirbyloverdan (Egg Harbor Twp . NJ aka HOOVERLOVERDAN ❤️)        
Gary

kirbyloverdan's profile picture
The bag light will not come on with new carpet fuzz your machine is under warranty take it and get it looked at .

I would have used another vacuum to clean up new carpet fuzz
the Aerus bags fill up too quickly .

Dan


Post# 278874 , Reply# 2   5/1/2014 at 07:36 (3,641 days old) by countryguy (Astorville, ON, Canada)        

countryguy's profile picture
Why shouldn't the bag light come on? It works based on restricted air flow does it not? The air flow must have decreased until the point the bag light should have come on and then eventually there was no air flow so the motor overheated. Unfortunately there is no Aerus dealer in this area - the closest one is 2 hours away. I sent an email to the dealer I bought it from (in FL) to see what he has to say.

Gary


Post# 278875 , Reply# 3   5/1/2014 at 07:38 (3,641 days old) by kirbyloverdan (Egg Harbor Twp . NJ aka HOOVERLOVERDAN ❤️)        
Carpet fluff

kirbyloverdan's profile picture
Does not restrict airflow that much to trigger the light certain dirts and dust will not turn in bag check light .

Dan


Post# 278876 , Reply# 4   5/1/2014 at 07:43 (3,641 days old) by countryguy (Astorville, ON, Canada)        

countryguy's profile picture
That does not seem logical to me. Obviously the carpet fluff restricted the flow of air enough to cause the overheat situation so I would think that the bag full which is due to restricted airflow would be the precursor to the overheat light.

Gary


Post# 278877 , Reply# 5   5/1/2014 at 07:55 (3,641 days old) by kirbyloverdan (Egg Harbor Twp . NJ aka HOOVERLOVERDAN ❤️)        
There must

kirbyloverdan's profile picture
Be a problem HENCE take it to get serviced .
You should be able to take it to your local Aerus dealer it doesn't matter where you purchased it as long as dealer was authorized .

Dan


Post# 278880 , Reply# 6   5/1/2014 at 08:02 (3,641 days old) by countryguy (Astorville, ON, Canada)        

countryguy's profile picture
Like I said I don't have a 'local' dealer (I don't call 2 hours away as being local) so I will have to figure something out. I'm sure shipping it will be expensive as well. I did buy it from an authorized dealer and I also did the warranty registration on-line.

Gary


Post# 278884 , Reply# 7   5/1/2014 at 08:18 (3,641 days old) by kirbyloverdan (Egg Harbor Twp . NJ aka HOOVERLOVERDAN ❤️)        
Good

kirbyloverdan's profile picture
Luck

Dan


Post# 278902 , Reply# 8   5/1/2014 at 11:23 (3,641 days old) by pr-21 (Middletown, OH)        
Carpet Fluff would not.....

pr-21's profile picture
I think the carpet fluff was not enough to reduce air flow enough to make the bag change indicator go off. However their was enough reduced air flow to overheat. Check your manual, it does take an hour or two sometimes depending on the vacuum before you can use it again.

I just checked the users manual and it just says to plug it back in after finding the clog. With that said I looked at the Lux Legacy and it says to wait a hour or more before trying to vacuum. Like everything else, the Lux Guardian Platinum doesn't include all the info we need. I have decided to trade mine in for a 90th anniversary Lux Legacy, they have been my favorites, since the metal body's were discontinued.


PR-21
Bud Mattingly




This post was last edited 05/01/2014 at 12:06
Post# 278903 , Reply# 9   5/1/2014 at 11:23 (3,641 days old) by ralph123 (Little Rock, AR)        

Do you have any clogs in the hose or poles or elbows?

Post# 278918 , Reply# 10   5/1/2014 at 12:27 (3,641 days old) by gsheen (Cape Town South Africa)        

gsheen's profile picture

May bee a bit off topic here but one thing I dislike about Thermal cut outs is that They tend to only switch the motor off when the motor has already overheated. You then get Heat sink were although the motor is off it is now red hot and has no way but heat dissipation to cool it down often causing damage that may not show straight away but will shorten the life of the motor. Running a motor that has overheated ( once clear ) is a far better way to cool it down to operating temp. On some big heavy duty Nilfisk vacuums the machine would open a trap door allowing the motor to run and cool down if the blockage was not removed 


Post# 279179 , Reply# 11   5/3/2014 at 18:11 (3,638 days old) by djtaylor (Salt Lake City, Utah)        
Listen to Dan

djtaylor's profile picture
Countryguy,
I'd listen to KirbyloverDan, he knows his Electroluxes. Also, carpet fluff is hell on vacuums. I would never suggest vacuuming a new carpet with anything BUT a 'dirty fan' upright like a Sanitaire or Kirby with dump-out bag set up. At least call your Lux dealer and ask what he suggest, but Dan is right about taking it somewhere for service under the warranty.


Post# 279373 , Reply# 12   5/5/2014 at 07:54 (3,637 days old) by countryguy (Astorville, ON, Canada)        

countryguy's profile picture
Justin,

Although I do have a few vacuums, I do not have any that are bagless or with shake out bags. And I would think that most consumers that are not vac collectors, only own 1 vacuum. Thus, there would be no choice other than to use the Platinum on new carpeting and the Platinum should be able to handle it without overheating i.e. the bag check light should come on since there is restricted air flow. I filled up a 2nd bag with the carpet fibres while paying extra careful attention to see if the bag full indicator light would come on but it did not. I've had the vac since last November and so far have only changed the bag twice.

Gary


Post# 279375 , Reply# 13   5/5/2014 at 08:22 (3,637 days old) by kirbyloverdan (Egg Harbor Twp . NJ aka HOOVERLOVERDAN ❤️)        
Gary

kirbyloverdan's profile picture
That's why I suggest having Aerus look at the machine obviously there is a problem with the thermostat your machine is under warranty and continual use will VOID your warranty I was an Aerus service person . I have also owned a vacuum shop and have repaired all brands for over 30 years .
Get that vacuum looked at ASAP .

Dan


Post# 279398 , Reply# 14   5/5/2014 at 11:52 (3,637 days old) by ralph123 (Little Rock, AR)        
slightly off topic

Just curious, does an abundance of carpet fuzz cause the amazing Rainbow (and other water filtration vacuums) any problems?



Post# 279404 , Reply# 15   5/5/2014 at 12:36 (3,637 days old) by countryguy (Astorville, ON, Canada)        

countryguy's profile picture
I think dumping of the water container would be a big problem after vacuuming carpet fuzz. I certainly wouldn't want to dump it down the drain. I think the mixture would be like oatmeal.

Post# 279491 , Reply# 16   5/6/2014 at 04:39 (3,636 days old) by tolivac (Greenville,NC)        

New carpet fluff-this can QUICKLY fill vacuum bags and NOT trip the bag full indicator or device in the vacuum.You have to check the bag yourself.Wonder if some carpet fluff got into the motor chamber?For Rainbow I NEVER dump the water bin in ANY of my plumbing-instead I dump it outside.Remember when the Rainbow salesman says-"Rainbow is the only cleaning system that picks up the dirt and and keeps it out of your house."My house is on a septic tank-think the Rainbow debris will clog it.And for those on a sewer line-the Rainbow debris can clog the line from your house to the main sewer line.The Roto Rooter man will love you if you dump your Rainbow bin into your plumbing system.

Post# 279498 , Reply# 17   5/6/2014 at 07:13 (3,636 days old) by countryguy (Astorville, ON, Canada)        

countryguy's profile picture
No the carpet fluff did not get into the motor chamber as there is a Hepa filter after the bag.

My house is on a septic system as well. When I had my black Rainbow I always dumped the water basin outside or into a large empty cat litter pail. I had a fine meshed sieve on top of the container to catch the large debris which I dumped in the garbage and then emptied the container in the sink.

Gary


Post# 279622 , Reply# 18   5/6/2014 at 21:46 (3,635 days old) by DJub85 (Virginia)        

My gut feeling is that you probably didn't ruin the machine. Isn't the point of the thermal lock-out to kill the motor before it kills itself? Unless the thermal lock-out is horribly ineffective, I'd imagine it turned the motor off before the point that damage would occur. But then again, I don't work for Aerus, so don't listen to me.

This is yet another strike against the Guardian Platinum. I know it's probably an excellent machine, and this probably would have happened to any bagged vaccum, but still... it makes me leery of the device and the fact that Aerus collaborated to create it. I hope they have no plans to discontinue the Lux Legacy (or Classic) lines. Those machines are tried-and-true at this point, and looks-wise they've gone from modern, to contemporary, to dated, to old, to nostalgic, and all the way back to retro over the past 30 years, so they technically should be really cool and chic these days, if Aerus would ever advertise to capitalize on that retro charm. Sorry for getting off-topic. =)

I hope your vac gets fixed! I'm sure they'll look into it. The GP seems like an awesome machine. I wished I had enough cash for it when I bought my 90th Legacy, but I preferred the vintage look anyways.

Also, do you really have to turn in a registration card? My Legacy didn't come with one...


Post# 279643 , Reply# 19   5/7/2014 at 02:51 (3,635 days old) by tolivac (Greenville,NC)        

Good!Glad no fluff got into the motor.Guess next thing is to contact Areus-Lux.Glad these newer machines have the "safety" filter after the bag.See 'Lux machines in vac shops after their motors have ingested drywall debris,glass,pebbles,and even BB shot from broken bags.Any of these things tears up the motor fans.And fluff,hair getting caught in the fan blades.

Post# 279653 , Reply# 20   5/7/2014 at 07:10 (3,635 days old) by countryguy (Astorville, ON, Canada)        

countryguy's profile picture
You can register your vac on-line at the Aerus website. That is what I did with my Platinum. I did contact the dealer that I purchased the vac from and he said there should not have been any type of damage done. The purpose of the shut off is to protect the motor before any damage is done.

Gary



Forum Index:       Other Forums:                      



Comes to the Rescue!

Woops, Time to Check the Bag!!!
Either you need to change your vacuum bag or you forgot to LOG-IN?

Discuss-O-MAT Log-In



New Members
Click Here To Sign Up.



                     


automaticwasher.org home
Discuss-o-Mat Forums
Vintage Brochures, Service and Owners Manuals
Fun Vintage Washer Ephemera
See It Wash!
Video Downloads
Audio Downloads
Picture of the Day
Patent of the Day
Photos of our Collections
The Old Aberdeen Farm
Vintage Service Manuals
Vintage washer/dryer/dishwasher to sell?
Technical/service questions?
Looking for Parts?
Website related questions?
Digital Millennium Copyright Act Policy
Our Privacy Policy