Thread Number: 24819
Guardian Platinum overheating |
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Post# 278870   5/1/2014 at 07:09 (3,641 days old) by countryguy (Astorville, ON, Canada)   |   | |
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I had an issue with the Platinum last night. I just had new carpeting installed so I was vacuuming after the carpet installer left. Suddenly the vacuum quit running. I looked at the control panel and the only light on was the red overheated. I unplugged the vac, opened the bag door and it was overflowing! I did not see the bag full light come on. I put in a new bag, made sure the hose was clear and let the vac cool down for about 1/2 hour but when I turned it on again all the blue lights came on as per normal however the motor did not turn on. After a couple of seconds the red overheat light came on again so I uplugged it again. I tried again after 2 hours and still the same thing. I left it overnight, turned it on this morning and now it is working normal. Is it supposed to take so long to cool down and reset? Shouldn't the bag full indicator have come on long before the motor overheated? I sure wish this vac shut off when the bag was full like the older style Lux's.
Gary |
Post# 278873 , Reply# 1   5/1/2014 at 07:22 (3,641 days old) by kirbyloverdan (Egg Harbor Twp . NJ aka HOOVERLOVERDAN ❤️)   |   | |
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Post# 278874 , Reply# 2   5/1/2014 at 07:36 (3,641 days old) by countryguy (Astorville, ON, Canada)   |   | |
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Why shouldn't the bag light come on? It works based on restricted air flow does it not? The air flow must have decreased until the point the bag light should have come on and then eventually there was no air flow so the motor overheated. Unfortunately there is no Aerus dealer in this area - the closest one is 2 hours away. I sent an email to the dealer I bought it from (in FL) to see what he has to say.
Gary |
Post# 278875 , Reply# 3   5/1/2014 at 07:38 (3,641 days old) by kirbyloverdan (Egg Harbor Twp . NJ aka HOOVERLOVERDAN ❤️)   |   | |
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Post# 278876 , Reply# 4   5/1/2014 at 07:43 (3,641 days old) by countryguy (Astorville, ON, Canada)   |   | |
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Post# 278877 , Reply# 5   5/1/2014 at 07:55 (3,641 days old) by kirbyloverdan (Egg Harbor Twp . NJ aka HOOVERLOVERDAN ❤️)   |   | |
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Post# 278880 , Reply# 6   5/1/2014 at 08:02 (3,641 days old) by countryguy (Astorville, ON, Canada)   |   | |
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Post# 278884 , Reply# 7   5/1/2014 at 08:18 (3,641 days old) by kirbyloverdan (Egg Harbor Twp . NJ aka HOOVERLOVERDAN ❤️)   |   | |
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Post# 278902 , Reply# 8   5/1/2014 at 11:23 (3,641 days old) by pr-21 (Middletown, OH)   |   | |
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I think the carpet fluff was not enough to reduce air flow enough to make the bag change indicator go off. However their was enough reduced air flow to overheat. Check your manual, it does take an hour or two sometimes depending on the vacuum before you can use it again.
I just checked the users manual and it just says to plug it back in after finding the clog. With that said I looked at the Lux Legacy and it says to wait a hour or more before trying to vacuum. Like everything else, the Lux Guardian Platinum doesn't include all the info we need. I have decided to trade mine in for a 90th anniversary Lux Legacy, they have been my favorites, since the metal body's were discontinued. PR-21 Bud Mattingly This post was last edited 05/01/2014 at 12:06 |
Post# 278903 , Reply# 9   5/1/2014 at 11:23 (3,641 days old) by ralph123 (Little Rock, AR)   |   | |
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Do you have any clogs in the hose or poles or elbows? |
Post# 278918 , Reply# 10   5/1/2014 at 12:27 (3,641 days old) by gsheen (Cape Town South Africa)   |   | |
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May bee a bit off topic here but one thing I dislike about Thermal cut outs is that They tend to only switch the motor off when the motor has already overheated. You then get Heat sink were although the motor is off it is now red hot and has no way but heat dissipation to cool it down often causing damage that may not show straight away but will shorten the life of the motor. Running a motor that has overheated ( once clear ) is a far better way to cool it down to operating temp. On some big heavy duty Nilfisk vacuums the machine would open a trap door allowing the motor to run and cool down if the blockage was not removed |
Post# 279179 , Reply# 11   5/3/2014 at 18:11 (3,638 days old) by djtaylor (Salt Lake City, Utah)   |   | |
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Countryguy,
I'd listen to KirbyloverDan, he knows his Electroluxes. Also, carpet fluff is hell on vacuums. I would never suggest vacuuming a new carpet with anything BUT a 'dirty fan' upright like a Sanitaire or Kirby with dump-out bag set up. At least call your Lux dealer and ask what he suggest, but Dan is right about taking it somewhere for service under the warranty. |
Post# 279373 , Reply# 12   5/5/2014 at 07:54 (3,637 days old) by countryguy (Astorville, ON, Canada)   |   | |
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Justin,
Although I do have a few vacuums, I do not have any that are bagless or with shake out bags. And I would think that most consumers that are not vac collectors, only own 1 vacuum. Thus, there would be no choice other than to use the Platinum on new carpeting and the Platinum should be able to handle it without overheating i.e. the bag check light should come on since there is restricted air flow. I filled up a 2nd bag with the carpet fibres while paying extra careful attention to see if the bag full indicator light would come on but it did not. I've had the vac since last November and so far have only changed the bag twice. Gary |
Post# 279375 , Reply# 13   5/5/2014 at 08:22 (3,637 days old) by kirbyloverdan (Egg Harbor Twp . NJ aka HOOVERLOVERDAN ❤️)   |   | |
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That's why I suggest having Aerus look at the machine obviously there is a problem with the thermostat your machine is under warranty and continual use will VOID your warranty I was an Aerus service person . I have also owned a vacuum shop and have repaired all brands for over 30 years .
Get that vacuum looked at ASAP . Dan |
Post# 279398 , Reply# 14   5/5/2014 at 11:52 (3,637 days old) by ralph123 (Little Rock, AR)   |   | |
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Just curious, does an abundance of carpet fuzz cause the amazing Rainbow (and other water filtration vacuums) any problems? |
Post# 279404 , Reply# 15   5/5/2014 at 12:36 (3,637 days old) by countryguy (Astorville, ON, Canada)   |   | |
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Post# 279498 , Reply# 17   5/6/2014 at 07:13 (3,636 days old) by countryguy (Astorville, ON, Canada)   |   | |
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No the carpet fluff did not get into the motor chamber as there is a Hepa filter after the bag.
My house is on a septic system as well. When I had my black Rainbow I always dumped the water basin outside or into a large empty cat litter pail. I had a fine meshed sieve on top of the container to catch the large debris which I dumped in the garbage and then emptied the container in the sink. Gary |
Post# 279653 , Reply# 20   5/7/2014 at 07:10 (3,635 days old) by countryguy (Astorville, ON, Canada)   |   | |
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