Update on Lux Guardian Platinum Vacuum

Their has been much talk about the bags leaking. I was sent 3 bags to try and they seemed to work ok, so I bought the newest ones available. I was baking and pouring my baking soda into a container and knocked the box with lid completely open into the floor. It was almost a new box, luckily I had another unopened. Anyway I got the Lux Guardian Platinum out and vacuumed up the mess on my kitchen tile floor. The bag change indicator came on by the time I finished, I would have changed it anyway due to the substance I vacuumed up...These vacuums leak, they need to put the gasket back on the inlet tube. I was shocked and p....d that the whole inside was covered in white powder, I had to get my Lux Legacy out and vacuum the inside including the top of the hepa filter in order to remove it.

Just as an after thought I looked in the bag compartment of the lux legacy. Spotless. What does that tell us Aerus??????

Just as a note, I did have to change the hepa filter due to this leakage, but it did not get under or around the hepa filter if that is any consolation !!!!!

I will stick with the Lux Legacy, maybe I can trade this in for the Upright and Canister 90th edition without losing an arm and leg....

One aggrevated Always an Electrolux customer since the 70's.......................

Just wanted you to watch what you actually pick up, didn't think this would be a problem with the new bags and I would have changed the bag afterword since I picked up baking soda, I know it will clog a bag fast.....

And on some websites for freshening your carpet they recommend sprinkling baking soda and vacuuming it up after a half hour or so......

Sincerely,

PR-21
Bud Mattingly


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Post# 275912 4/12/2014 at 13:26 (3,664 days old) by pr-21 (Middletown, OH)
Checkrate/Likes Their has been much talk about the bags leaking. I was sent 3 bags to try and they seemed to work ok, so I bought the newest ones available. I was baking and pouring my baking soda into a container and knocked the box with lid completely open into the floor. It was almost a new box, luckily I had another unopened. Anyway I got the Lux Guardian Platinum out and vacuumed up the mess on my kitchen tile floor. The bag change indicator came on by the time I finished, I would have changed it anyway due to the substance I vacuumed up...These vacuums leak, they need to put the gasket back on the inlet tube. I was shocked and p....d that the whole inside was covered in white powder, I had to get my Lux Legacy out and vacuum the inside including the top of the hepa filter in order to remove it. Just as an after thought I looked in the bag compartment of the lux legacy. Spotless. What does that tell us Aerus?????? Just as a note, I did have to change the hepa filter due to this leakage, but it did not get under or around the hepa filter if that is any consolation !!!!! I will stick with the Lux Legacy, maybe I can trade this in for the Upright and Canister 90th edition without losing an arm and leg.... One aggrevated Always an Electrolux customer since the 70's....................... Just wanted you to watch what you actually pick up, didn't think this would be a problem with the new bags and I would have changed the bag afterword since I picked up baking soda, I know it will clog a bag fast..... And on some websites for freshening your carpet they recommend sprinkling baking soda and vacuuming it up after a half hour or so...... Sincerely, PR-21 Bud Mattingly

Post# 275918 , Reply# 1 4/12/2014 at 14:01 (3,664 days old) by williamr1248 (USA)
Checkrate/Likes *Update on new Lux Guardian Platinum Vacuum* Bud, you think the problem is the lack of a seal on the inlet tube and not the bag itself? That sounds just like the new Panasonic canister I had out. It did the same thing even when I used the more expensive hepa bags. The inside of the canister had a LOT of dust escaping and discoloring the secondary filter after only 2 uses. Your Aerus guy has our 13 year old 2100 in repairing the cord winder right now and when I took the "c" bag out I ran my finger along the inside of the canister and NOTHING but just the very slightest trace of dust after all those years of use. I also checked the after filter and no dust so speak of, just the discoloration from the carbon dust. Lucky it did not get past the hepa filter because you know this type of thing IS going to happen in regular day to day use by customers. I am not sure most customers would have an extra hepa filter on hand either. It would not bother me to change the bag but it would prove a problem if it is not being trapped by the bag and going into the hepa filter. I am pretty sure our 2100 STOPS running and the light comes on when the bag clogs.

Post# 275921 , Reply# 2 4/12/2014 at 14:15 (3,664 days old) by pr-21 (Middletown, OH)
Checkrate/Likes 1 *Rob,* The bag light just comes on, I guess if you would keep going the thermal gauge would kick in and shut the vacuum off. I knew it would kick the bag change light on because of the amount I had to vacuum up, but I didn't expect the coating inside and the granuals on top of the hepa filter. At least the sealed hepa stopped it or it could have ruined the motor. I do think that gasket on the bag door needs to be put back on. I am not the only one that thinks so either. I have talked to Aerus directly about this and their engineers say it was the old bags cardboard collar that was the issue. Not only that, but on the 2100's, legacys, their is a rubber gasket under the bag as well as around the inlet tube..... Bud

Post# 275959 , Reply# 3 4/12/2014 at 21:10 (3,663 days old) by luxman107 (USA )
Checkrate/Likes My lux dealer in Orlando put a gasket on the inlet tube for me. I have not been able to determine if it makes a significant difference or not. I did replace the after bag hepa filter when the machine was a year old in January. The old filter was not too dirty. I do fill a bag a month average especially with my German Shepherd.