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Thread Number: 19432
Help, Kenmore Direct Drive brush roll spinning backwards..
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Post# 215371   1/22/2013 at 20:47 (546 days old) by stricklybojack (Southern California)        

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My new (demo from ebay liquidator) Intuition (blue green model) upright is a bear to use, come to find out it's because the brush roll is turning the wrong way! It will creep backwards if left on & let go of... I think this is a common problem on this version of the model. I thought it was the front wheel size but i found another, the red version & it's a breeze to use & the brush roll spins in the right direction. Is this a reversal of polarity issue or something? i'm a bit handy & if someone could point me in the right direction on how to sort this out i would appreciate it greatly.

Post# 215489 , Reply# 1   1/23/2013 at 17:08 (545 days old) by fan-of-fans (USA)        

According to Sears, that vacuum actually has not just one, but two motors in its brushroll. I'm guessing the problem could be in a circuit board somewhere? Not sure how both motors could be turning backwards.

CLICK HERE TO GO TO fan-of-fans's LINK

Post# 215502 , Reply# 2   1/23/2013 at 18:35 (545 days old) by eurekaprince (Montreal, Canada)        

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I think you may be reading that incorrectly....the vac has 2 motors: one in the brushroll and a suction motor below the bag chamber....don't see any line touting a 3 motor set up. :-)

Post# 215513 , Reply# 3   1/23/2013 at 20:27 (545 days old) by kirbykid (west linn, oregon)        

is the brush motor wired backwards? i had that happen with a train. dont know if it could happen to a vacuum

Post# 215516 , Reply# 4   1/23/2013 at 20:46 (545 days old) by fan-of-fans (USA)        
Wrong link

At this link, if you click on Experience Center, then Intuition, then "Advanced Beltless Technology" they mention that it has a 3-motor system.

CLICK HERE TO GO TO fan-of-fans's LINK

Post# 215517 , Reply# 5   1/23/2013 at 20:51 (545 days old) by aeoliandave (Stratford Ontario Canada)        

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It's entirely possible that the power head motor is supplied with lower voltage DC voltage to avoid a shock hazard if liquid was accidentally ingested.
In which case reversed wires would definitely cause the motor to run in reverse.

Does it use a belt or gear drive?


Post# 215519 , Reply# 6   1/23/2013 at 20:56 (545 days old) by stricklybojack (Southern California)        
A brush roll assembly...

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is on the way free of charge. Weird to have it drive itself backwards across the floor. Will be nice to get it sorted out.

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