Thread Number: 19330
Rainbow Demo. Will I really get the gift? |
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Post# 213986 , Reply# 1   1/14/2013 at 02:07 (4,091 days old) by gottahaveahoove (Pittston, Pennsylvania, 18640)   |   | |
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I'm NOT bashing, (do I bash?) I'll only relay what happened with me. Again, I had NO intention of making a purchase, and told him he was NOT going to rip a bag out of my 1076. After his LENGTHY demo, I said ,"No". He tried EVERYTHING, made phone calls, (this was before cell phones). He was exasperated after I turned down 'the deal', numerous times. Needless to say, I'm still waiting for that luggage. This was 1983. THEN, he pressed my bigtime to give him names of family and friends. "Are you kidding me", I asked. I hope you get your gift. Perhaps things have changed. This was just MY experience. |
Post# 213992 , Reply# 2   1/14/2013 at 02:35 (4,091 days old) by mark40511 (Lexington, KY)   |   | |
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Post# 214005 , Reply# 5   1/14/2013 at 07:47 (4,091 days old) by countryguy (Astorville, ON, Canada)   |   | |
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Just a couple of months ago I had a similiar promise of a free gift but it was from Filter Queen although there was no mention made of a vacuum demo but rather an air purification system. I said sure come on over as I wanted to see their reaction when they asked to see my vacuum and I bring out a Filter Queen! The girl came over and demoed the air purification machine. She then started to open the boxes for the vacuum and that's where I stopped her and told her she was wasting her time. I showed her my newest model Filter Queen and she just said 'oh OK, you don't need a new vacuum'. She still tried to sell me the air purification unit but when I asked the price it was $1200 and the vacuum was $2500!!!. I just told her she was crazy if she thought I would pay that much when I already had a Honeywell air filter that I purchased for less than $225. She packed up and left without giving me my gift! It took me many phone calls to her boss out in Vancouver but when I finally threatened them with calling the police, the girl showed up at my door within the hour to give me my gift.
Gary |
Post# 214037 , Reply# 7   1/14/2013 at 10:47 (4,091 days old) by jfalberti (Visalia, CA)   |   | |
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The area distributorship I worked for used to have a booth at two fairs every year. I used to work the booths, and we would have the current model on display. We would sign people up for a chance to win the Kirby on display. Of course, we used all the entries for possible sales leads, and offer them a free shampoo of one room of carpet if they agreed to a demo. I am proud to say that every demo we booked from those leads got the promised carpet shampooing, or if they didn't need a shampoo an alternate gift of their choice. My office was a great place to work, and we took pride in our product, and care of our customers. I know not all other d2d people, even other Kirby dealers, can make the same claim, but I don't regret most of my time working for Kirby. As for the Free Kirby, YES we really did give the Kirby away at the end of the fair. I had the pleasure of surprising the lucky winner a few times and you should have seen the look on their faces when weshowed up and delivered their new Kirby. I'm sure they thought there was a snowflakes chances in a blast furnace that we would really give the machine away for free. |
Post# 214082 , Reply# 10   1/14/2013 at 13:41 (4,091 days old) by NYCWriter (New York City)   |   | |
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"What was even better was in the end flat out telling the bs sales people I have no intentions of ever in my life spending $1400 for a vacuum, even if you put it on a payment plan that is less than what I pay on my truck monthly."
That a shitty thing to do. You're a big boy -- you know the deal. NOTHING is free. No one is going to come to your home and clean a rug for you without expecting SOMETHING in return. Two hours for a sales pitch is hardly unreasonable. And if you really had NO intention of buying the product, you totally wasted that poor salesperson's day. And it sounds like you were kind of an a$$ about it, too. These people are trying to make a living, just like you. I don't know what YOU do for a living, but I'm sure you don't appreciate when someone wastes YOUR valuable time on the job -- and even more so when they rub your nose in it like you did with that poor saleslady. |
Post# 214130 , Reply# 11   1/14/2013 at 20:17 (4,091 days old) by vacman1961 (North Babylon, New York)   |   | |
This post has been removed by the member who posted it. |
Post# 214133 , Reply# 12   1/14/2013 at 20:32 (4,091 days old) by kirbyloverdan (Egg Harbor Twp . NJ aka HOOVERLOVERDAN ❤️)   |   | |
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Matt its not a joke what these people do its how they make a living . Why would anyone try to destroy someones vacuum with soap powder ? Thats just evil along with wasting a poor hard working persons time . Remember what you do in life will come back to you if not now when you least expect it . They give gifts to try to get in the door and hope you purchase if you dont want to buy a D2D vacuum dont invite them to your house .
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Post# 214142 , Reply# 13   1/14/2013 at 21:25 (4,090 days old) by NYCWriter (New York City)   |   | |
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I see vacman1961 deleted his own post above about "having fun" with the Rainbow salesman by putting powdered detergent in the carpet before his arrival.
These are PEOPLE. Where is your empathy? Can you really not put yourself in this person's place? That salesman got up that morning, showered, shaved, put his clothes on, kissed his kids good-bye, and set off for what he hoped would be a successful and productive day. Little did he know that he was doomed before you even called him for that demo, because you were looking to "have fun" with him, and you really had absolutely no intention of helping him be successful that day. In fact, you intentionally set him up for failure that day. Indeed, you *stole* from him just as surely as if you'd have picked his wallet. It's worse, of course; the lost sale he COULD have had that morning or afternoon while you were "having fun" with him was likely worth many times more than what he would have been carrying in his wallet. It would have been more merciful for you to have just swiped his cash. Is this how people treat YOU at your place of work? I have a lot of respect for these people in sales -- particularly THIS kind of sales. The nerve, the moxie, and the alligator-tough skin they must have! I can't possibly imagine doing it myself (and I'm a former network radio and television REPORTER, for God's sake! You don't get much more thick-skinned than that!!). Would you treat any other professional this way? Would you call a lawyer to your home, on the pretense of drawing up a will for you and your wife (or husband), only to have "no intention" of engaging his services, but to "have some fun" with him when he arrives, drilling and quizzing him on the finer and most obscure points of probate law, just to humiliate him when he answers incorrectly? Or how about going to a doctor, after reading the latest esoteric study on glyconutrients, and trying to stump (and humiliate) him in front of his staff? How about going to a Honda dealership, taking a new Civic out for test drive, then insisting the salesman jump into your Audi with you while you demonstrably tear down everything about the Civic, unfairly comparing it to your A8? Vacuum cleaner salesmen are doing a job. Most of them really believe in and love their products, and believe they are doing you a valuable service by sharing them with you. To intentionally set them up and breaking their spirit is one of the most mean-spirited things anyone could do. Do they engage in practices that are sometimes less than ethical? Yes. But do you really think that's their choice? They're doing what they're told by their employers. Who among us hasn't had to eat a little sh!t for their jobs, forced to carry out tasks that are contrary to our better judgment, only because we need to pay the mortgage and the ConEd? I learned a very valuable lesson from my grandma many years ago, when I was still a child. I was the apple of her eye, and always made her so proud. I beamed in the light of her admiration. But one day, she overheard me cutting down another kid's dad. You see, his father never went to college -- dropped out of high school, in fact -- and was "just" a janitor. MY dad, however -- a nuclear engineer! Let me tell you, to this day, nearly 40 years later, I still feel that sickening black void in the pit of my stomach -- the sheer shame -- from the profoundly disappointed look in her face when she heard that. I know I hurt the other boy's feelings, too. Grandma sternly took me aside (sternly! -- I'd never seen her without a smile on her face until that moment) and told me how very, very wrong and mean it is to insult a man's livelihood. And she reminded me that my own grandpa was "just" a manual laborer in an electric factory -- but it was good enough, darn it, to put his three kids through school, pay for the chair I was sitting on in her kitchen, and the cookies I had been happily munching on (but of course had quickly lost the appetite for). All these years later, I honestly get sick over the hateful little cuss I was that day to that boy. So when you go to make that appointment for an in-home demonstration, please don't waste anyone's time. Don't call unless you are really serious about buying. And when they arrive, be respectful and courteous, and let them do their presentation for you. They're trying to impress you, and most of them really are excited about *sharing* with you. And even if you know that your XYZ vacuum can easily outperform theirs, keep it to yourself. Refrain from rubbing their noses in it. Discretion really is the better part of valor. Please have some humanity. |
Post# 214153 , Reply# 14   1/14/2013 at 22:19 (4,090 days old) by kirbyvertibles (Independence, KS)   |   | |
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My sister had an Electrolux demo and was promised she would get the side kick as a gift. She ended up buying the electrolux because she really needed a new vacuum, she however didn't get her gift. I called to ask why and they told me her credit wasn't very good and that's why she didn't get her free side kick, they disqualified her gift but she could buy one if she wished. she didn't lol
wtf?????? |
Post# 214158 , Reply# 15   1/14/2013 at 23:24 (4,090 days old) by gottahaveahoove (Pittston, Pennsylvania, 18640)   |   | |
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I didn't set him up, rip him off, etc. I wasn't happy when HE told Me "You really don't want that HOOVER". I replied, "Yes, i do". He told me how he HAD to do these things. I said, "Fine". I'll let you 'practice', etc. I was as nice as possible. HE was the one who got "snarky". I had a similar experience with a Bose dealer...trying to see me a unit for the school in Philly. That's another story. |
Post# 214208 , Reply# 18   1/15/2013 at 11:09 (4,090 days old) by countryguy (Astorville, ON, Canada)   |   | |
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Post# 214210 , Reply# 19   1/15/2013 at 11:13 (4,090 days old) by NYCWriter (New York City)   |   | |
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Post# 214277 , Reply# 20   1/15/2013 at 17:33 (4,090 days old) by caligula (Wallingford, Connecticut)   |   | |
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And I knew the guy! In fact I was responsible for his being a member of the club back in the early 90's
He was a windbag from day one, and a big pain in the ass. H'd often boast about how he 'stuck it to that Kirby guy!' His insults to Kirby guys in and out of the club were wide known. He also tried to steer me away from our club. Duh! My last conversation with him was 6 years ago, and I vowed I'd never mention him by name again. Our club is better off without him. If other members know who I mean and want to talk about it fine, but I won't, he's not worth the trouble. Alex |
Post# 214426 , Reply# 22   1/16/2013 at 15:14 (4,089 days old) by gottahaveahoove (Pittston, Pennsylvania, 18640)   |   | |
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Post# 214430 , Reply# 23   1/16/2013 at 15:32 (4,089 days old) by mark40511 (Lexington, KY)   |   | |
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I agree with you. I love Rainbow, but it's not for everyone. I'd also KILL to have a central vacuum! I *ALMOST* had one put in when the house was built in 2004. Though, admittedly, I remember my aunt and uncle had a brand new home built in 1975 and had all Kenmore appliances put in, including a central vacuum. Growing up in the 1980s, I remember never being impressed with that central vacuum at all. But this was 1975. I'm sure much has improved in them over the years.
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