Thread Number: 16173
Filter Queen / Heartland Health Systems . . . |
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Post# 172487 , Reply# 2   3/8/2012 at 12:17 (4,428 days old) by gsheen (Cape Town South Africa)   |   | |
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We sell allot of dysons vacuum's and a few time the customer will ask me to bring some round to there house.
We will take 3 or 4 models but when I get there I am able to with my experience narrow it down to two models. my best seller is the dc25 because it cleans fantastically and is super easy to move. This is my sales technique and it worked every time. get to the house on time, accept the cup of coffee offered, plug in and set up the vacuums. switch it on , hand it to the house owner and let them go around vauuming there house , sit drink my coffee.By now they have taken a liking to one of the models and want it. Now I just show them how to maintain it were to look for blockages how to clean filters and give them an invoice and get paid. If the machine is any good and not just a over priced gimmick it will sell itself simple |
Post# 172521 , Reply# 4   3/8/2012 at 17:26 (4,428 days old) by kirbylux77 (London, Ontario, Canada)   |   | |
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As a matter of fact, I'll go one step further....the DTD manufacturers should have a policy similar to what Miele has for their dealers....they have to buy the product at a certain price, & they are only allowed to sell at the price THE MANUFACTURER dictates, with absolutely no higher or lower price. Make the price reasonable, like say $1500 per cleaner the customer has to pay, & the dealer tells consumers that want to dicker to look elsewhere then. This makes for a reasonable price for consumers, without gouging left right & center, & the distributor & manufacturer still make a healthy profit.
Rob |
Post# 172613 , Reply# 8   3/9/2012 at 08:03 (4,428 days old) by gsheen (Cape Town South Africa)   |   | |
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You are both right to a degree, but remember one thing, turning that raw material , a few plastic beeds into a hood or handle is the real expense not advertising. 10 years ago when I worked for Electrolux in SA the cost of a new injection moulding machine to make a hood for a new vacuum was $ 200 000 yes that's right. a simple hood, and that's 10 years ago. We had to change a wheels design by ading in more structural ribbing to and existing design and it cost us around about $10 000 just to alter the design.
You can't sell what people won't buy its simple business and as long as there are people willing to buy a $ 3000.00 vacuum there will be company's selling them, even if it should retail for half that price. My problem is not with what they charge but with the cost cutting that gets done, take a sentria nozzle and strip out all the brushes clips and so on and do the same with a G5 now feel the difference, its lighter much lighter because its thinner and not made from the same grade aluminium . That's why they split and tear now. I am not a big fan of rainbow vacuums but given the choice between a Kirby or a rainbow I would take the rainbow because you are getting more value for your money, more equipment and overall a more useful machine. T hats just my opinion though |
Post# 172639 , Reply# 11   3/9/2012 at 12:54 (4,427 days old) by kirbymodel2c (Nottingham, England)   |   | |
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Umm When it comes to salesmen (male and female) you are always going to get good and bad sales people not just in the DTD vacuum cleaner industry but in windows sales,fascia board sale etc etc. You always hear about the bad experiances and very really hear the good stories.
There are plenty of people who want to take advantage of others out there not just in sales either.Builders etc... We was told that when I was in a large retail shop over here. "Do one thing right the customer might tell one person or two at the most. Do one thing wrong and the customer will probably tell 8 or 10 people." Also in Kirby when your in the trainning they point out people buy from people they like. If you become pushy and agressive they more than likely wont buy off you or recommend/pass you to there friends etc. I'm sure other DTD vac sale companies share the same sales theology.There was other good sales ethics I was told. Also when you go to the factory in Cleveland OH you can see for yourself what high quality goes in to the Kirby. I've also heard plenty of BS out of retail shop staff/owners mouths about various vacuum cleaners/appliances about how well they are built/clean/light to handle/maneuver they are etc. Adverts/commercials on tv can come out with some outragous claims and because it's on TV people believe them. You have some people going around saying they will service you Dyson for £15/£20 just to get the job. Then charge silly prices for things it may or may not need on top. James:o) |
Post# 172740 , Reply# 22   3/10/2012 at 06:30 (4,427 days old) by venson ()   |   | |
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Thanks for the info. Kansas sounds great AND fair-minded. Venson |