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Thread Number: 14915
Rug Doctor Mighty Pro - Water Recovery |
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| Post# 158150 11/5/2011 at 20:31 (4,548 days old) by vacfanatic (Omaha, NE) | ||
I've read some threads and reviews on various websites (mostly on truckmountforums.com) about people bashing the Rug Doctor. They refer to it as the "Rug Soaker".
I cleaned my family room carpet this evening and below are pictures of the water I filled it with and what was recovered. Definately not what I would call a rug soaker! I find that my carpets are dry in 2-3 hours after cleaning them. The only thing I can think of, is that really worn out well used Rug Doctors could have the following problems which limit water recovery. -Partially clogged vacuum inlet / internal hoses -Split or cracked internal hoses -Clogged metal mesh inlet filter -Clogged fan blades inside motor from machine being run with no metal mesh inlet filter -Worn motor carbons (which would be pretty apparent the motor was not operating as it should, reducing suction) I love my Mighty Pro and it should last me until I die :) Andrew Here is the water amount the machine starts with (8.5 quarts as measured by bucket) 
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| Post# 158151 , Reply# 1 11/5/2011 at 20:33 (4,548 days old) by vacfanatic (Omaha, NE) | ||
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| Post# 158167 , Reply# 3 11/5/2011 at 22:54 (4,548 days old) by scvacuumguy (SC) | ||
I think the RD is good in theory, it just takes a special person like Andrew who will thoroughly use it. We replace a TON of pumps in the RD machines, especially the blue machines available at Wal Mart. The original pumps are very cheaply made 15psi pumps, very similar to the crap used in Bissell. The replacement parts from RD are highly expensive and not worth their price, so we generally replace these pumps with a Powr-flite 60psi pump and that gives the machine a little bit of better performance.
The Royal extractor does a better scrubbing job than the RD because of the counter rotating brushes. It is also much cheaper to repair if any problems come up (most I've ever seen is a belt) and we are a Royal warranty station in a fairly large city. | ||
| Post# 158174 , Reply# 4 11/6/2011 at 00:10 (4,548 days old) by vacfanatic (Omaha, NE) | ||
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Chris,
According to RD, the pump is 28psi - I took a picture of the pump in mine when I first got it, and it's the standard RD EKNP17 - they are manufactured by Gotec Switzerland *see link below*. I've got the blue model that I bought direct from Rug Doctor. According to RD, all of their machines have either 28 or 32psi pumps. Andrew CLICK HERE TO GO TO vacfanatic's LINK 
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| Post# 158175 , Reply# 5 11/6/2011 at 00:11 (4,548 days old) by vacfanatic (Omaha, NE) | ||
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| Post# 158179 , Reply# 6 11/6/2011 at 00:45 (4,548 days old) by kenmore81 (Warwick, RI) | ||
 I agree I have the same RD, and I have been using it for 5 years and I usually get back about 80 % of the water in the recovery tank. I do notice I have to make extra dry passes on very worn carpet, but I also maitain mine. I wash the filter screens after every job and keep the hoses and nozzles clean. I use it about twice a month, more in the spring and around holidays and (knock wood) havn't had any major issues yet. I will need a new motor soon as the bearings sound dry but I can't complain after 5 years of use. | ||
| Post# 158180 , Reply# 7 11/6/2011 at 00:46 (4,548 days old) by scvacuumguy (SC) | ||
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| Post# 158185 , Reply# 8 11/6/2011 at 01:43 (4,548 days old) by gsheen (Cape Town South Africa) | ||
 Having owned a truck mount cleaning company , I sold i to my dad last year.
I can tell you the following, Truck mounts clean the best , there power canot be compared to any portable, deep cleaning carpets will dry , in rainy weather in an hour , on a hot day in about 20 min However there is nothing wrong with the rug docter at all , infact most upright portable machines clean just fine. (My bissell proheatx2 is great) Not as good as a truck mount but good enough for the avarage home.
Calling a macine a rug soaker is just nastiness when it is actually the user that is the rug soaker. most people over wet a carpet instead of going over the carpet again. this leads to browning , smelly carpets and customers blaming a rug docter when they should have blamed themselves.
Rug doctors are awesome machines for there price , always have been. I started my carpet cleaning business with two rug doctors but the old ones with the hose
our truck mount is awesome its suction power unmatched , I once crushed a 55g drum to a pancake that we were using as a separator drum when I locked suction but a rug docter is a grat machine two , well made and well suited to the job at hand
Gareth | ||
| Post# 158202 , Reply# 9 11/6/2011 at 08:14 (4,547 days old) by scvacuumguy (SC) | ||
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Interesting that you prefer Rug Doctor. I'm a member of another forum exclusive to vacuum cleaner stores/dealers and nobody on there likes Rug Doctor. My biggest issue is the cheap construction of the machine and the weak pump and below average motor. The price you spend on a Rug Doctor, there's just so many other machines that are less complicated.
That said, I think Rug Doctor works for folks who have the time and effort to put up with the machines. The average household user does not like them over here- we get them traded and/or repaired constantly. Since we don't sell our used extractors, especially Bissell and Rug Doctor, they usually head straight for the trash dump at the end of the week. | ||
| Post# 158210 , Reply# 10 11/6/2011 at 08:54 (4,547 days old) by gsheen (Cape Town South Africa) | ||
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I do not sell them here either as its not my market, however I do sell the bissell which I am extremely impressed with, I used to have a hover which worked well but I find the bissels brush rolls to be far better.
I have never had a problem with the rug docters here as far as parts and repairs go. the aren't cheap but there parts are. but then agioan dyson parts are very cheap here compared with other country's and compared to what they cost new.
What do you think of the bissell commercial unit , like the rug doctor? | ||
| Post# 158216 , Reply# 11 11/6/2011 at 09:46 (4,547 days old) by scvacuumguy (SC) | ||
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I have not had any direct experience with the unit so I can't judge. I notice a few friends are carrying it and I may join the crowd at some point. As long as it isn't anything like the household units, then it can't be that bad. I'm almost to the point of ordering one just to try it out myself, and if I like it, we will use it as a rental unit in the store.
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| Post# 158223 , Reply# 12 11/6/2011 at 10:29 (4,547 days old) by gsheen (Cape Town South Africa) | ||
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I used to be an engineer for a few vacuum company's and still do development tesing for local conditions for one, as so I have some pretty great equipment for testing vacuums, test benches , extreme running machines etc. every vacuum we sell gets put thru the wringer by me , if I don't like it we don't sell it.
I really like the bissell proheatx2 and it did well thru all the testing abuse, what do you find so problematic with them?
I must admit I repaired a old pro heat , probably one of the first gen and do understand why most people said they were rubbish, my new one would run circles around it | ||
| Post# 158233 , Reply# 14 11/6/2011 at 12:34 (4,547 days old) by scvacuumguy (SC) | ||
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The heater gets clogged, the pump goes bad, and then you have a minimum $80-$120 repair to replace the solenoid, heater, and pump. The heater doesn't really accomplish anything in the first place, because by the time it hits the carpet to do its thing, its already lost the extra 15 degrees that the heater added.
Those are just a major headache to repair, own and last very briefly what a normal shampooer should last. I will do anything to make a buck, and all of the Bissell trade ins that we get weekly (usually 7-10) go straight to the dumpster. I can't even trust them after they have been repaired. I see more Hoovers come in that are 15+ years old than ever on a Bissell, the oldest Bissell I've seen come in for replacement was 4 years old. They cater to a customer looking for something cheap and at a discount and do the expected work for their price range. Of course, I'm a big fan of carpet dry cleaning anyway- powder does work so much better than pouring water on the carpet | ||
| Post# 158235 , Reply# 15 11/6/2011 at 12:39 (4,547 days old) by gsheen (Cape Town South Africa) | ||
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| Post# 158248 , Reply# 16 11/6/2011 at 15:28 (4,547 days old) by scvacuumguy (SC) | ||
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That has to be something that makes a difference. We do maybe 250-300 repairs per month on various machines and at any given time, we have at least 15 Bissell shampooers in the store. Let me know how the Hoovers fare down that way, the new Platinum and the "pressurized" carpet machines are pure chinese garbage. Those are in weekly for warranty work.
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| Post# 158279 , Reply# 17 11/6/2011 at 21:23 (4,547 days old) by vacfanatic (Omaha, NE) | ||
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The Hoover Platinum Carpet Cleaner was the biggest piece of junk I've ever purchased. I'd exchanged 4 of them, before I gave up. After the last one I had kept tripping the brush motor, I took it to the garage and made the entire machine fit in the trash bin (no tools either) ;-)
I then went and ordered the Rug Doctor and have never looked back since. My friend has a Platinum and so far it hasnt burnt up on him, but it's just a matter of time. Look @ the disaster waiting to happen motherboard in these things! Andrew 
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| Post# 158280 , Reply# 18 11/6/2011 at 21:24 (4,547 days old) by vacfanatic (Omaha, NE) | ||
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The Hoover Platinum Carpet Cleaner was the biggest piece of junk I've ever purchased. I'd exchanged 4 of them, before I gave up. After the last one I had kept tripping the brush motor, I took it to the garage and made the entire machine fit in the trash bin (no tools either) ;-)
I then went and ordered the Rug Doctor and have never looked back since. My friend has a Platinum and so far it hasnt burnt up on him, but it's just a matter of time. Look @ the disaster waiting to happen motherboard in these things! Andrew
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| Post# 158281 , Reply# 19 11/6/2011 at 21:28 (4,547 days old) by vacfanatic (Omaha, NE) | ||
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| Post# 158283 , Reply# 20 11/6/2011 at 22:39 (4,547 days old) by gsheen (Cape Town South Africa) | ||
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| Post# 158351 , Reply# 21 11/7/2011 at 16:42 (4,546 days old) by floor-a-matic (somewhere) | ||
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Bissell Big Green How good are they? I hear that they clean better than Rug Doctor, but can't agree/disagree since I've only used the RD. CLICK HERE TO GO TO floor-a-matic's LINK 
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| Post# 158391 , Reply# 24 11/8/2011 at 02:30 (4,546 days old) by gsheen (Cape Town South Africa) | ||
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| Post# 158400 , Reply# 25 11/8/2011 at 08:35 (4,545 days old) by baglessball () | ||
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I think they are named 'proaction' over here. There cheap -in all aspects! | ||
| Post# 158404 , Reply# 26 11/8/2011 at 09:46 (4,545 days old) by gsheen (Cape Town South Africa) | ||
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| Post# 158418 , Reply# 27 11/8/2011 at 13:56 (4,545 days old) by scvacuumguy (SC) | ||
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as a hoover dealer i must correct those on here calling our
I stand corrected! Just looked at the serial plate on one of our 6 Platinums in for warranty work, and noticed it is made in Mexico. I guess it works to have a salesperson advise customers on how to use the machine. Unfortunately, we would never stock that piece, we sell the Royal extractor instead, it is much more user friendly, and less problematic overall. All of our Hoover Steam Vacs are sold in BBS locations, we only sell the Royal and Hoover Spinscrub at this location.
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| Post# 158419 , Reply# 28 11/8/2011 at 14:04 (4,545 days old) by gsheen (Cape Town South Africa) | ||
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I had a hoover spin scrub , one of the early ones for nearly 12 years , the air driven brushes finally gave up and no amount of cleaning out and lube would get them moving at there normal speed however it did last twelve years. I have tto say I am very impressed with my pro heat x2 Its used almost every day , we have 11 cats 3 dogs and two inside bunny rabbits and I am a little ocd about clean carpets so it works very hard and it works well. However I have only ever used the bissell carpet cleaner liquid in it. I have a older Big green clean that is also doing fine never had any hassles out of it except when I drove over the carpet nozzle.
Bissel now has the only upright carpet cleaner in SA although you do get rug doctor its only the commercial ones not available in bbs | ||
| Post# 158421 , Reply# 29 11/8/2011 at 14:19 (4,545 days old) by scvacuumguy (SC) | ||
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| Post# 158439 , Reply# 30 11/8/2011 at 20:19 (4,545 days old) by floor-a-matic (somewhere) | ||
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What is BBS? | ||
| Post# 158441 , Reply# 31 11/8/2011 at 20:35 (4,545 days old) by vacfanatic (Omaha, NE) | ||
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BBS | ||
| Post# 158465 , Reply# 32 11/9/2011 at 00:01 (4,545 days old) by gsheen (Cape Town South Africa) | ||
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| Post# 158513 , Reply# 35 11/9/2011 at 17:47 (4,544 days old) by floor-a-matic (somewhere) | ||
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Bissell Big Green 1680 Mine's with the Power Brush like this. The only things I need is a upholstery tool & wand; everything else works fine. :) I HATE that parts for this machine are so hard to find! :( 
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