Thread Number: 11608
New Oreck Quest Pro 		[Down to Last]

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Post# 124940   2/14/2011 at 11:53 (4,818 days old) by vac-o-matic (Saint Louis, Mo.)        

We finally got our new canister in and it's a beautiful shade of candy apple red with gray trim. Quiet, great cloth bags, etc. It looks like a lot of other canisters, if anybody has an idea what it might be a clone of, let me know. It has a six position power nozzle that I've not seen on any other. It is from, yeah, China. Kind of looks like the Royal Lexon line, Hoover Anniversary Windtunnel canister, and I'm sure some others. It's priced at 499.99, considerably less than our former Dutchtech line, but at least they had Wessel-Werk power nozzles. Check out Oreck.com, see what you think.

Post# 124945 , Reply# 1   2/14/2011 at 15:05 (4,818 days old) by Ohio_Tuec ()        

Well, it doesn't look as heavy-duty as the DutchTech, but then again, it's no where near the price. I just wonder if they're as much of a nightmare to service. Lots of little parts made the DutchTech a pain! I recall selling maybe a handful of DutchTechs, they're not really what Oreck is known for. It fills a vacuum (pun intended) for a niche audience. I would only sell one to a customer who ABSOLUTELY, POSITIVELY REFUSED to use an upright! If I could sway them to buy an upright, I would. Wonder how long it'll be before all Oreck products are made in China. Oh, the humanity!

- Karl

Post# 124951 , Reply# 2   2/14/2011 at 18:22 (4,818 days old) by alaskabob ()        

the canister looks
like the shark professional
power nozzle is new design
red color like the
bissell digipro canister
? ? ?

Post# 124955 , Reply# 3   2/14/2011 at 19:22 (4,818 days old) by bagintheback (Flagstaff, Arizona)        

bagintheback's profile picture
Whoa, I just looked at the web-site and it looks very neat. The power nozzle looks like a Windtunnel. The vacuum itself looks a little small for a full-size canister.

I agree it looks like a digi-pro to some degree.

Post# 124960 , Reply# 4   2/14/2011 at 20:13 (4,818 days old) by Vacuumfreeeke ()        

I like the look of it... the body and especially the power nozzle. I like power nozzles and vacuums with edges that extend past the main body, that kind of "stick out" on either side... and the body is very sleek looking... and the color is great... but it's lacking some very important, common features that NO modern canister should be without... mainly a quick release power nozzle and finger tip power switch (looks like only a bare floor rocker switch in the hand grip).... I'd say Kenmore still has them beat, but Kenmore has started to integrate the dusting brush into the hand grip and it's a joke, with barely any bristles at all, and the upholstery tool now is a joke too.. it has rubber fins, I guess to keep drapes from being sucked in.... what ever happened to real attachments?

Here's a pic and a link, just to make things more convenient :o)



CLICK HERE TO GO TO Vacuumfreeeke's LINK
Post# 124962 , Reply# 5   2/14/2011 at 20:30 (4,818 days old) by szymonrules (Philadelphia, PA )        
Oreck Quest Pro

 szymonrules's profile picture
Well, the Vacuum looks like a Bissel/Miele and the power nozzle looks like a hoover to some degree. Like the older hoovers with soft cloth bags.

Post# 124964 , Reply# 6   2/14/2011 at 20:31 (4,818 days old) by szymonrules (Philadelphia, PA )        

szymonrules's profile picture
next...

Post# 125033 , Reply# 7   2/15/2011 at 07:41 (4,817 days old) by vac-o-matic (Saint Louis, Mo.)        

Hey Bobbie, you just brought my attention to something I didn't notice. There is a quick disconnect at the power nozzle that must've been added or redesigned after these pics were taken. It can be released from either the left or the right with a butterfly shaped pedal down at the neck. There's also a nice horsehair wide bare floor brush that comes with it, looks like the one that comes with the new Constellations, pretty generic, but nice. Overall it's a really nice machine, I've sold one so far since they came in. I had good luck selling the Dutchtechs so these should be an easier sell with the lower price point, and we'll have to wait and see about durability and reliability. I haven't seen one broken down, but I like the construction of the main machine better, and hopefully will be easier to work on than the Dutchtech, although about the only thing we do to them is replace the cordwinders, after the owners have yanked the plug out of the wall from across the room and left half of it in the outlet! We do not do plug replacements, so we have to order the whole cord reel setup. It's amazing, I tell the customer they can go to the hardware store and buy a two dollar plug and do it themselves, but they leave it and buy the new cordreel.

Post# 125036 , Reply# 8   2/15/2011 at 09:49 (4,817 days old) by Vacuumfreeeke ()        

Wow, that's a pretty important feature for them to leave off the picture and website.... it may make them lose sales. If I were looking for a canister and I were just a "regular" consumer, I would probably go for a Kenmore/Panasonic canister that had quick release instead of this thing because there is no place that indicates it is included. I guess that's why it's good to go to the store and see the thing in person, but still, interest has to be created somewhere, and the manufacturers web site seems to be the place for that.

I have never been impressed with Oreck uprights.... they are too loud, and when I used mine yesterday, it snowplowed things like onion skin and garlic peel on my carpet by the kitchen... I had to lift the machine up and place it over the debris.... then it spit it behind the machine and I had to try 3 more times.... finally when it just wouldn't go in (new bag and belt and brushroll, btw), I just opened the bag up and dropped it in manually.... I guess I should have just thrown it in the trash, but I was trying to show the silly Oreck what he supposed to be doing! Of course that doesn't say much, my Kirbys snowplow too, but at least with them, I can raise the height all the way and usually go high enough over the debris that it somehow finds its way into the bag... maybe it's my flat carpet, though that seems to be what Orecks were designed for.

I wouldn't pay the new price for one of these, but if I ever see one on Craig's List, I would snap it up, even if just to look at.... It will be a long time though since they are still so new.

Let me ask, does the power nozzle have a cogged belt with overload protection? If not, Oreck needs to go back to the drawing board. I know Oreck enjoys selling belts, but for a modern canister not to have a cogged belt is a little crazy. Is the brushroll chevron style? Wood, plastic, or metal? How stiff are the bristles? I think I need to go to a store and check one out on person.

Post# 125040 , Reply# 9   2/15/2011 at 10:01 (4,817 days old) by Vacuumfreeeke ()        

OH yeah.... does it come with a turbo nozzle or mini-power nozzle? If not, they really need to lower the price.

Post# 125043 , Reply# 10   2/15/2011 at 11:03 (4,817 days old) by scvacuumguy (SC)        

scvacuumguy's profile picture
Looks pretty much like generic chinese crap...Oreck is a niche vacuum cleaner and a fad that is quickly dying. Thank God Target is carrying them so the Oreck stores will quickly die away with the fad.

Post# 125055 , Reply# 11   2/15/2011 at 12:49 (4,817 days old) by Ohio_Tuec ()        

Having worked in an Oreck store, and strongly considered OWNING an Oreck store, those are some pretty strong words there. They're one of the few makes that still have a dealership! We're not here to "bash" brands. I too lament that some Orecks are now being made in China....

Post# 125062 , Reply# 12   2/15/2011 at 16:17 (4,817 days old) by scvacuumguy (SC)        

scvacuumguy's profile picture
Karl, I'd think long and hard before even remotely considering working in one or owning one- Oreck is now available in Target. This will kill Oreck's dealership niche. What they need to do is allow Oreck stores to carry other brands (that don't break as often) so that they can continue to salvage their (the owner's) reputation as a decent businessperson.

When the Oreck stores came up for sale around here 3 years ago (and they still are very much for sale), I saw the books for all three stores. I'm still bound by the non-disclosure agreement...but let's just say I would rather invest money in a Siberian timber forest.

Post# 125075 , Reply# 13   2/15/2011 at 17:54 (4,817 days old) by alaskabob ()        

i have noticed
a lack of infomercials
from oreck, used to be
they were on everywhere
i do laugh when im on
youtube and an oreck add
is on the sidebar
mining for a younger buyer?
hint....target audience
still watches tv

Post# 125085 , Reply# 14   2/15/2011 at 19:24 (4,817 days old) by vac-o-matic (Saint Louis, Mo.)        

Chris, you're probably the type of vac shop owner that bashes any brand that's not available in your shop. There are many Oreck store owners that count on the income from their stores to put food on the table for their families. I would never thank God that anyone would lose their livelihood just to enhance my own, but then again, that's not what I'm about. Oreck is a part-time job for me, as it puts me in touch with some of the vacuum buying public. I'm not saying if I had a choice of only one vacuum, it would be an Oreck, I have so many, it would be hard to choose, however, the brand does fill a niche, and we have a lot of dedicated owners who wouldn't own anything else, as with other high end brands that cost a lot more than ours. You've made snide remarks in the past on the forum reagarding Orecks, and everyone is entitled to their opinions, but I would really think before you type, otherwise you come off as self-centered, self-serving, and pompous.

Post# 125101 , Reply# 15   2/15/2011 at 20:23 (4,817 days old) by scvacuumguy (SC)        

scvacuumguy's profile picture
I definitely don't bash all brands that I don't carry- if we did that, there would be no way to talk someone who can't afford a new vacuum into paying for an expensive repair. I have bitten my tongue and teach employees to bite their tongues when trying to talk someone out of a machine. As I say with Dyson, we enjoy making money off of the repairs.

The stores I'm referencing are in our general area, so I have no clue the customer service available in the stores where you are a part time employee. I'm sure yours is much better than anything in this area- but really now, Oreck is just a giant joke of a vacuum cleaner.

I wish my part timers were as defensive of our TTI products as you are of Oreck. Oh yea, and I am cut throat when it comes to business, there are two competitors in another county that are good friends and decent people- we send people to each other all of the time. As for the Oreck stores, nobody really likes the idiots who incompetently run them, therefore we enjoy taking their business. Three years ago, there were 4 stores competing in my market area, the last one of them closed last month. Just like in the woods, only the smart survive.


Post# 125115 , Reply# 16   2/15/2011 at 21:05 (4,817 days old) by Rainbowkid107 ()        
ok...

 ok...we all have our own opinions on certin products. there is absolutly NO reason to fight over that. I think that all products have there pros and cons. some more than others. I personally have an oreck upright and it is great for what I use it for. light duty every day cleanups. for the weekly cleaning I use my kirby gsix. that also has its flaws. this forum was made to be fun, not for arguements over what one has in their vacuum shop or what vacuum isnt as good an pointing out every single detail why. that would be like me saying why i didn't like someone at school to a bunch of friends just to start trouble. in my opinion that is unnessecary. again. we all have our opinions. im not trying to be a butt-in ski but there it is. NOW: on the the topic at hand. I think that would be a great alternitave for those who don't have the money to purchace a miele.

~Josh

Post# 125116 , Reply# 17   2/15/2011 at 21:11 (4,817 days old) by scvacuumguy (SC)        

scvacuumguy's profile picture
Ditto what Josh said...no vacuum is perfect for all uses.

Post# 125126 , Reply# 18   2/15/2011 at 21:45 (4,817 days old) by Sablekid ()        
its called

 CAPITALISM


may the best man win


and thank god for that.

Post# 125171 , Reply# 19   2/16/2011 at 10:15 (4,816 days old) by Ohio_Tuec ()        
Oreck stores to carry other brands (that don't break as

I'll have you know that Oreck is one of the simplest machines in the vacuum cleaner industry to work on. If you can't, you have no business owning a vac store. The reason they break as often as they do is because incompetent owners use (and ABUSE) the machine for other than its intended purpose. For example, once in awhile, we'd get in an Oreck where the "cleaning lady" vacuumed up dog waste. Most parts are interchangeable, we sold 1 bag style to fit ALL of the Oreck uprights, and I dare say I doubt you would never tell a customer who brings in an Oreck "I won't service your machine" just because you can't sell them. Yes, the vacuum cleaner industry, like many other businesses today is very cut throat, everybody is out to screw everybody else over. Knowing Oreck is marketed through so many channels today is definitely a deterrent from owning a store, but like I say they have their own dealerships, at least, for the time being. I'd love to see TTI do that!

Post# 125176 , Reply# 20   2/16/2011 at 12:00 (4,816 days old) by luxlife (Under a Pecan Tree)        

My 2 cents worth:
First of all, I think most of us have forgotten how simple an upright vacuum is really supposed to be. My Oreck XL Platinum is fine for carpets. I don't expect it to do anything else and I'm never disappointed. Long before the days on-board tools and 12 amp motors, our older family members had been using highly efficient 3 and 4 amp uprights for decades to the benefit of the carpets.

How exactly IS Oreck supposed to compete with companies like TTI and who says Oreck or any other brand has the best thing going? No brand does and that's why vac shops are still around. It's an industry built on "upselling". For every brand of machine out there that you think is "the bees knees", there's a shop owner with at least 5 of the same brand in his backroom that were traded in on something else he managed to demonstrate as a better brand.

I don't envy the plight of the present day vac shop owner. Their jobs have gotten a lot harder. Not only do they have pressure from external retail sources when it comes to pricing, but they've also got to stand behind brands that they don't necessarily believe in because the wholesale distributor is allegedly giving them such good incentive price points. I have a friend who's a Miele Diamond Dealer and also keeps Riccar and Sebo prominently displayed in his store. He told me he does this to apply pressure to the reps who distribute each of these brands. This is free-enterprise at its best.

Anyway, I don't think Oreck competes with these brands. I think they keep things like full sized canisters in their product line just so they don't have to see a potential customer walk out the door, because we all know there are die hard canister users who won't convert to upright and vicey versey. I'm not necessarily pro-Oreck (used to manage a store, could tell you nightmarish stories about the company), but at least I know I'll always find a replacement roller brush if I got into their stores without being told that they no onger carry one for my machine. The absolute worst tactic is when the guy in the vac shop tells you: "um sir, we'll need to order that part for you. It will take two weeks". What he's really hoping is that you won't want to wait two weeks and you'll immediately trade your machine in. That's just more upselling. One of Oreck's regional VP's once told me: "we're not in the vacuum business, we're in the bag, belt, brush, air freshener and shampoo business". Take this any way you choose.

I know I'll be corrected on this one (go ahead) but it seems to me that companies like Hoover and Royal didn't get themselves into trouble until they started trying to "reinvent the wheel" in the vacuum market. There was probably a marked moment in the history of Hoover's fiscal health when they strayed away from what they've always done so well and started making all the plastic machines in the 80's. One could probably find this pattern in Royal's record, right about the time they started making Dirt devil uprights.

Anyway It's not as if Target or any shopping channel or the other retailers are being allowed to sell Oreck's best models. I'd like to see Target keep ample supply of Oreck's so called "high filtration" bags in stock and at a competitive price. Lotsa luck there.

Post# 125177 , Reply# 21   2/16/2011 at 12:11 (4,816 days old) by luxlife (Under a Pecan Tree)        

"I'll have you know that Oreck is one of the simplest machines in the vacuum cleaner industry to work on."

Very very true here. I still think Oreck has some work to do. They've rested on their laurels for a good 30 years with the "hotel upright". I'm hoping to see some more enhancements in the XL21 model platform. I'm thoroughly enjoying my Platinum.

Post# 125179 , Reply# 22   2/16/2011 at 12:45 (4,816 days old) by scvacuumguy (SC)        

scvacuumguy's profile picture
It takes my high schoolers about an hour to learn how to work on an Oreck...so I'm not sure what your point is...

The real vacuum repairmen are the ones who know how to rebuild an Electrolux motor, Kirby motor, and a myriad of other complex machines. If one can work on a simple Electrolux Power Nozzle, then one can work on a very simple Oreck.

"Knowing Oreck is marketed through so many channels today is definitely a deterrent from owning a store"-- I'm glad we agree on at least something :-)

Like young Josh said in an earlier post- there is no perfect vacuum cleaner. It's all about who is using it/where it is being used/and what types of floors it is being used to clean. If I suggested someone purchase a Metal Royal to clean their beautiful polished concrete, they would be forever dissatisfied with their machine.

Post# 125226 , Reply# 23   2/16/2011 at 21:10 (4,816 days old) by vac_whisperer ()        
I love my oreck

 My oreck XL2600 is one of my favorite vacuums, and my daily driver for over a month, which is kind of a record. And i beleive this site is called VACUUMLAND- and orecks are vacuums. Everyone is entitled to their own opinions. Thats just my two cents.

VW

Post# 125229 , Reply# 24   2/16/2011 at 21:19 (4,816 days old) by djtaylor (Salt Lake City, Utah)        
to each their own...

 djtaylor's profile picture
No matter what the brand, where it's made, what it cost... even what color it is, there are people who LOVE them and people who HATE them. I love Kirbys, someone else may absolutly HATE Kirby with a passion and have really good reasons to hate them.
I suggest that if someone loves a brand you hate don't get bent out of shape over it. You won't change their mind, so don't bother trying. You can express your 'distaste' for a brand with out getting nasty toward someone who does not agree with your opinion, after all it is just an opinion.
Now, if they love Dirt Devil... well, that's another matter.
Justin ;)(just kidding)

Post# 125236 , Reply# 25   2/16/2011 at 21:37 (4,816 days old) by vac_whisperer ()        

Kirby is my all-time favorite vac brand and the most numerous in my collection. I really havnt seen anyone who doesnt like kirby on vacuumland, but im sure somebody doesnt. Oreck is my second favorite vac brand.

VW

Post# 125239 , Reply# 26   2/16/2011 at 21:48 (4,816 days old) by luxlife (Under a Pecan Tree)        

" I have bitten my tongue and teach employees to bite their tongues"

Well bless your heart! I'm biting my tougue right now!

Post# 125246 , Reply# 27   2/16/2011 at 22:49 (4,816 days old) by isufan11 (Minneapolis )        

Personally I like my Orecks. They are a very simple easy to use machine. My family has owned them for years and they all still run. It is now tradition to get one from my mom when we each get our own house. Evryone my think what they want about them, or any other machine for that matter but in the end it all come down to personal choice. For me an Oreck is much easier to pull out and do a quick run around before company come or what not.

My Local Oreck store is a hot spot in town on weekends normally 8 or 9 people deep at a time, looking, buying supplies or just stopping in. The owner of our local store is very successful and treats all of his customers very well.

As far as where they are sold, who cares? What does it matter that Target sells them? Target sells Dysons does that make them any less of a machine? Even better Bed Bath and Beyond sells Miele, that does not make them a bad machine. The place where a vacuum is sold does not matter.


Post# 125248 , Reply# 28   2/16/2011 at 23:04 (4,815 days old) by bimmer740 (Long Island, New York)        

bimmer740's profile picture
Im curious to try out one of these new Oreck canisters. I have used the full sized DutchTech canister and I really liked it. The unit has similar power to a Miele, nice build quality, and the Wessel-Werks PN like Miele. Who manufactured the DutchTech canisters for Oreck? While they didnt have as many features as a Miele, they certainly were a reasonable competitor as well as being slightly less expensive than the full sized Miele. I was a bit disappointed to see that Oreck no longer sells the DutchTech and I doubt this new machine is constructed as well either.

Oreck certainly has its on niche in the market place. They do make a nice straight forward easy to use upright that does a pretty good job. However, it cant be compared to a machine like Kirby or a metal Royal. Thats like comparing apples to oranges, two totally different animals that are set out to appeal to two totally different market segments. You cant expect an Oreck to deep clean like a Kirby or have the option to convert it to a canister set up. Its a light weight upright that picks up the dirt and debris and grooms the carpet well, its not made to deep clean a carpet like a Kirby. While I dont absolutely love Orecks, I do appriciate them for what they are and that they are constantly trying to improve on their previous model

Post# 125250 , Reply# 29   2/16/2011 at 23:42 (4,815 days old) by Ohio_Tuec ()        
What does it matter that Target sells them?

It matters a great deal to the Oreck stores who (except for mail order and QVC) had exclusive rights to sell them up until this point! They'll have to work much harder now servicing the machines that are already out there, and trying to squeeze every dollar they can out of a repair. Back in the day, Oreck could be sold through mom and pop vacuum stores. Then, about 1996, Mr. Oreck told the vac stores "either go all Oreck, and ONLY Oreck, or you can't sell my product at all." I think if Oreck deviates away from their 8 lb. Hotel Upright, not only will all Orecks be produced in China, but they may go out of business completely. I'm not saying Oreck is the best, or Kirby is the best, but each one has its niche audience. And each one has their own dealership, for now at least. Kirby too, has its disadvantages. First and foremost, it's as expensive as hell new, second they're HEAVY as anything (and the Tech Drive introduced with the Generation 3 didn't help the weight factor). Why Kirby chooses to knock on random doors in poorer neighborhoods to make a sale is anyone's guess (at least here in New York). Otherwise, they're a fabulous machine.

Post# 125252 , Reply# 30   2/16/2011 at 23:49 (4,815 days old) by luxlife (Under a Pecan Tree)        

One overlooked point about the Oreck upright (as it was told to my by management training) The philosophy behind a lightweight easy to use machine was the hope that it would be used more often if it was made easier to use. The folks at Oreck would love to see us vacuuming every single day. More vacuuming = more full bags + more worn belts & brushes. Oreck is in the biz for these things too.

The last time I vacuumed every single day was when I visited my grandmother and got to use her Singer 2 speed upright (circa 1960-something).

Post# 125253 , Reply# 31   2/17/2011 at 00:58 (4,815 days old) by alaskabob ()        

orecks have been
sold in the jc penny
catalog for years
way before they
were at target
and online too

Post# 125256 , Reply# 32   2/17/2011 at 03:29 (4,815 days old) by piano_god (British Columbia, Canada)        
...who made the DutchTech?

 piano_god's profile picture
Philips.

The machine was made in the Netherlands (...or as some like to call it, Holland. Hence the name "Dutch").

The hose was sourced from Plastiflex and the powerhead and attachments were manufactured by Wessel Werk.

Post# 125262 , Reply# 33   2/17/2011 at 05:54 (4,815 days old) by tolivac (Greenville,NC)        

Oreck-Yes their uprights fill a certain need-but don't like the outsourcing of the machines to Chnina.Bet the Dutch made "DutchTech" canister was a better quality machine-please stay with it.I have seen too many Chinese built canister vacs in vac shop repair tables-many visits,and in their dumpsters.

Post# 125271 , Reply# 34   2/17/2011 at 08:21 (4,815 days old) by scvacuumguy (SC)        

scvacuumguy's profile picture
"I have seen too many Chinese built canister vacs in vac shop repair tables-many visits,and in their dumpsters."

Rex- come down one state and visit one day...I'm staring at at-least 60 chinese vacuums sitting in our repair area waiting to be picked up. I really wish people appreciated American Made products that lasted for a long time.

One last comment about Oreck- the older Orecks XL9100, etc- those really do last a long time and people who actually take care of them could possibly use them 15-20 years or more.

Post# 125278 , Reply# 35   2/17/2011 at 10:18 (4,815 days old) by Ohio_Tuec ()        
Bet the Dutch made "DutchTech" canister was a better

 But an absolute nightmare to work on! I remember the service tech in the Oreck training video was sweating and stuttering as he was taking the cleaner apart. I was more confused after watching the video than I was before. Well made, yes, but unnecessarily complicated. I wish Oreck would bring back the Dual-Stack. It was far better than the Sanitaire-esque Perfect machines they now offer....

Post# 125287 , Reply# 36   2/17/2011 at 13:11 (4,815 days old) by joshdonnell ()        

miele wasn't made here there damn good vacuums a lot better then all plastic canisters . like riccar, kencrap, lg, etc

Post# 125299 , Reply# 37   2/17/2011 at 17:49 (4,815 days old) by vacman117 (Chicago, IL)        

vacman117's profile picture
I don't know if anyone posted this, but that looks like a Hoover power nozzle that was never released. There is a video of it on Youtube, and it looks similar. I included the link to it..
Chase

CLICK HERE TO GO TO vacman117's LINK
Post# 125322 , Reply# 38   2/17/2011 at 22:54 (4,815 days old) by vac-o-matic (Saint Louis, Mo.)        
That's it!

 Hey Chase, thanks for the info, that's exactly the power nozzle on the Quest Pro. I wonder under what pretenses that guy got the power nozzle, and interesting he didn't show what vacuum it was connected to. It's the same brushroll as ours too, and alas, not a cogged belt. One thing different about the power nozzle, when you crank it up to the highest setting and want to go back down to the lowest, it clicks down through every setting instead of just dropping all the way, interesting. I have crunched up Rice Krispies and rubbed kapock all over the plush carpet in the showroom, even stomped it in, and the Quest Pro gets it in the first pass. I like the six position height adjuster, and the machine is ultra quiet. I wish the hose was a little longer, reminds me of the shortcomings of the Electrolux hoses, just another foot would make a difference. The brushroll is very agressive, looking very similar to the Hoover Windtunnel's. While most people come into Oreck for the lightweight upright, this model will fill a niche like the Dutchtech did when we sold those. In the past, I've sold the both upright and Dutchtech to the same customer wanting the convenience of both for whatever reasons, so we'll see how these go, and am interested in the durability, and longevity. My manager at Oreck offered me a new Quest Pro in lieu of my Christmas bonus, and I took the bonus, since I already have so many vacuums, and I want to wait and see how the new model holds up. I'll say one thing, it sure is a looker! Btw, it's not packaged with a turbo nozzle, but we are giving them with the purchase of the vacuum.

Post# 125332 , Reply# 39   2/18/2011 at 02:36 (4,814 days old) by tolivac (Greenville,NC)        

Chris-Maybe that just it-folks have replaced the Chinese vacs with other ones-and left you with the old one.One of the vac places that used to be here-would sell or give me machines that customers didn't claim-and the other shop now does the same thing.The other bad thing about some of those Chinese or Asian canisters is their dinky or weird multipurpose tools-kinda novelty-but USELESS.That is why both of those dealers didn't carry the Royal TTI canisters.Yes-I would like to run into an Oreck "Dual stack"looks like a heavy duty twin fan machine.But since it was marketed for commercial use-bet any out there are getting pretty beat up-the Perfect machines are made in China.Oreck should DROP these and stay AMERICAN!!!!

Post# 125337 , Reply# 40   2/18/2011 at 07:05 (4,814 days old) by scvacuumguy (SC)        

scvacuumguy's profile picture
No, we do a high volume of repairs, so at any given time, there are a ton of machines in the repair shop- we probably end up with maybe 2 abandonments on average per week. The customer signs off when they leave the repair that after 30 days, the machine is scrapped or sold for repair value (we usually keep them an extra 30 days after that).

I'm really excited because someone recently abandoned an Electrolux Marquis- that's my favorite lux because of the beautiful rose color.


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