Thread Number: 11559
Fire hazard,,I dont know if this has been posted
[Down to Last]

Vacuumland's exclusive eBay Watch:
scroll >>> for more items --- [As an eBay Partner, eBay may compensate vacuumland.org if you make a purchase using any link to eBay on this page]
Post# 124535   2/10/2011 at 14:02 (4,816 days old) by vleetx ()        

Hi all, I found this and thought to post it. I hope it is not a repeat posting, but feel everyone owning one should know.It basicaly deals with the new hoover windtunnel canister fire hazard
www.cpsc.gov/cpscpub/prerel/prhtm...


CLICK HERE TO GO TO vleetx's LINK


Post# 124537 , Reply# 1   2/10/2011 at 14:27 (4,816 days old) by twocvbloke ()        

Why am I not surprised that a chinese-made product is a fire hazard and a shock hazard? :\

I think the best exports china has given the world are fireworks, chinese food and Bone-China crockery, everything else is just chinese junk...

(no, not the ship!!!)


Post# 124539 , Reply# 2   2/10/2011 at 15:35 (4,816 days old) by kubvan1 ()        

Funny, I was just sitting waiting for some work to be done on my car, and reading the newspaper to kill time when this recall notice caught my eye! I really would like to know if the problems are due to shoddy manufacturing quality or if there was a design flaw to begin with. Anyone have this model that could give real-world insight?
Sorry to see the Hoover name go from producing machines that are 90 years old and still working to plastic pieces of.... well, plastic that are failing dangerously right out of the box.

Regards,
Doug


Post# 124543 , Reply# 3   2/10/2011 at 17:51 (4,816 days old) by schwinnapproved ()        

First the upright and now the canister. Collect the whole set! I had a TTI T-series briefly. It cleaned quite well but it put out more heat than our furnace and felt like a ticking time bomb.

Post# 124544 , Reply# 4   2/10/2011 at 18:03 (4,816 days old) by twocvbloke ()        

It's a case of cheaping out, something the chinese manufacturers are good at, they make somehting, get it approved, then do whatever they can to make it cheaper, and then hey presto, the product is dangerous and ends up being recalled...

Post# 124546 , Reply# 5   2/10/2011 at 18:15 (4,816 days old) by vac_whisperer ()        

That article was in my local newspaper today and i was thinking about scanning it in and showing everyone, but you beat me to it! :P

VW


Post# 124548 , Reply# 6   2/10/2011 at 19:02 (4,816 days old) by HooverCelebrity (Germany)        

Hoover has had that model in it's lineup for at least 5 years now..., not a TTI design. I think those are made by Samsung. I'm actually surprised that TTI still has that cleaner in their lineup. Must be a good moneymaker. The canister and hose are definitely made in China, but as far as I recall, the powerhead is made in Mexico -- then added to the boxes when they come to the US. Maybe they've 'streamlined' the process and now have started doing it all in China, but when those first came out, that was not the case.

Those powernozzle necks have been been a problem all along, though. Definitely one of the flaws of the cleaner. Never saw one turn into a hazard, but definitely recall repairing them somewhat frequently both in and out of warranty. The 'quick disconnect' is a good idea, but it needed better engineering from the beginning; or should have been improved at some point along the way.

Fred


Post# 124549 , Reply# 7   2/10/2011 at 19:04 (4,816 days old) by eurekaprince (Montreal, Canada)        

eurekaprince's profile picture
Just a reminder - the canister unit itself is Korean and made by LG.......but the marriage of this to a Hoover WindTunnel Power Nozzle is the work of TTI....

Post# 124566 , Reply# 8   2/10/2011 at 23:26 (4,816 days old) by scvacuumguy (SC)        

scvacuumguy's profile picture
TTI really does a good job taking care to overpay their warranty stations when we do recall repairs. Not to mention, these are old enough we can offer a nice trade on something else....let the recall begin!

Post# 124567 , Reply# 9   2/11/2011 at 00:00 (4,816 days old) by HooverCelebrity (Germany)        

That's right! Korean and LG. After thinking about that whole mess some more... after posting that, I knew something didn't sound right. I just couldn't remember. But you're incorrect about the marriage of with the powernozzle being a TTI thing. That was Hoover... well, Maytag/Hoover. These cleaners were on the market long before Hoover was sold to TTI. I think even before Whirlpool bought Maytag. But they definitely came out after Maytag took over the reins of Hoover.

Post# 124598 , Reply# 10   2/11/2011 at 10:32 (4,815 days old) by twocvbloke ()        
"we can offer a nice trade on something else....let the

To be honest, that to me seems like rather shoddy business practice, people who paid good money for something, then found it to be faulty, only to have to buy something else if the faulty item is out of warranty??? If it were me, I'd do my damnedest to repair the fault, warranty or not, and keep the customer happy!!! If it's a manufacturing fault, then it's the duty of the manufacturer and their distribution net to sort it out, not profiteer on the fault by selling a brand new machine...

Post# 124613 , Reply# 11   2/11/2011 at 13:50 (4,815 days old) by scvacuumguy (SC)        

scvacuumguy's profile picture
Excuse me, but we happen to be a TTI distributor and warranty station...when someone comes in with a recall repair we definitely repair the machine, no questions asked. Many times, customers will mention their distaste for a machine that they bring in for repair and we offer to allow trade on a new vacuum.

A few more corrections to your post, as you obviously do not own a retail store or seem to have any sort of experience with a warranty or recall repair.

Warranty repairs are done while the machine is under warranty- 1 year, 2 year, 3 year whatever the warranty is, the problem is fixed if covered under the warranty.

Recall repairs are done regardless if the machine is still under warranty or not.

Our business practices are not shoddy or shady- you can ask any number of our satisfied customers in the greater Columbia area of SC. 38 years in business is also a nice testimony to our business/customer service model.


Post# 124617 , Reply# 12   2/11/2011 at 14:54 (4,815 days old) by Vacuumfreeeke ()        
hmmm

This machine is old enough that I am surprised that they are just now discovering issues..... I know it was in Wal-mart up until recently and the power nozzle is the same as was on the bagged Windtunnel Canister which we sold at Sears (or tried not to actually.... it couldn't compete with the Kenmores at the time, they wanted the same price and the Kenmores had height adjust power nozzles, quick release wands, and fingertip switches... not to mention a real dusting brush and an electric powermate jr... plus a cogged belt with overload reset... we never sold one bagged Windtunnel canister the whole time I was there... Hoover cannot have been thinking about the competition when they made that... and you should hear the wheels of the power nozzle when the machine is off and it's being rolled... like nails on a black board!).

I've never liked this machine because it has the paper pleated filter in the bagless chamber, and I think bagless vacuums should be cyclonic.

I knew it was made my LG because it seems very similar to the Magic Blues and my Kenmore Iridium.

I'm glad they had this problem... may they all smolder their way to Hoover #ell... without causing property damage and personal injury in the process of course. Really, anyone who bought this machine as their main vac can't have done much research and does need something better.

Which upright was also recalled? I never heard about that one.


Post# 124623 , Reply# 13   2/11/2011 at 15:56 (4,815 days old) by HooverCelebrity (Germany)        

There was a recall on early SP Windtunnels. The switches eventually went bad, and the user usually couldn't turn the cleaner on/off. Cleaners recalled were produced between May 1998 and November 1999. Here's a link to the original recall, and some a shot of cleaners waiting for new switches that my Hoover store took in for the recall.


CLICK HERE TO GO TO HooverCelebrity's LINK


Post# 124624 , Reply# 14   2/11/2011 at 16:19 (4,815 days old) by scvacuumguy (SC)        

scvacuumguy's profile picture
The early T-Series with cord winders were recalled. There was some fire hazard issue with the cord reel. We did a ton of those, but those have trailed off as of late. It was a quick fix- about 20 mins total to remove the many screws and pull the entire apart to replace a cord reel. Hoover/TTI was very generous with their recall labor, as they always have been.

Post# 124625 , Reply# 15   2/11/2011 at 16:20 (4,815 days old) by portable (Corvallis, OR)        

portable's profile picture
Yikes, Fred, that's a lotta Windtunnels. I never heard about that switch problem, but I did hear about the recent (later generation) Windtunnel T cord winder problems.


Forum Index:       Other Forums:                      



Comes to the Rescue!

Woops, Time to Check the Bag!!!
Either you need to change your vacuum bag or you forgot to LOG-IN?

Discuss-O-MAT Log-In



New Members
Click Here To Sign Up.



                     


automaticwasher.org home
Discuss-o-Mat Forums
Vintage Brochures, Service and Owners Manuals
Fun Vintage Washer Ephemera
See It Wash!
Video Downloads
Audio Downloads
Picture of the Day
Patent of the Day
Photos of our Collections
The Old Aberdeen Farm
Vintage Service Manuals
Vintage washer/dryer/dishwasher to sell?
Technical/service questions?
Looking for Parts?
Website related questions?
Digital Millennium Copyright Act Policy
Our Privacy Policy